Embed from Getty Images In November of 2016, president elect Trump selected Betsy DeVos as his Secretary of Education. While this appointment seems to have changed her mind about Common Core, DeVos has remained committed to expanding charter schools. Charter …Read more »

Embed from Getty Images In the previous essay on charter schools I considered the monopoly argument in their favor. On this view, charter schools break the state’s harmful monopoly on education and this is a good thing. It is worth …Read more »

Embed from Getty Images In my prior essay on charter schools, I considered the quality argument. The idea is that charter schools provide a higher quality alternative to public schools and should receive public money so that poorer families can …Read more »

While being a charter school is distinct from being a for-profit school, one argument in favor of charter schools is because they, unlike public schools, can operate as for-profit businesses. While some might be tempted to assume a for-profit charter …Read more »

Client: “So you got everything you need? Take all the time you want. We really believe we understand the mind of the creative individual. We know it takes time to create a powerful ad.”

Me: “Yeah. It does. Thanks.”

Client: “But it’s urgent. Just imagine that it should have been done as of yesterday.”

Me: “But no deadline?”

Client: “Right. Well, I mean, we need it for four days, but otherwise, yeah; no deadline.”

I was made redundant from my previous job as a design engineer. As such, I look for any work just to keep the lights on. I get approached by an employer who offers competitive rates of pay and other perks. It’s a small company but I go for the interview.

When I get there it’s the grounds of a huge mansion. The interview is completed in the drawing-room and they offer to show me around. I assume we would be in an office or factory or working from home… I am wrong.

I’m taken out of the house to a small shack with no heating; inside are stacks and stacks of paper. When asked about this I am told the employer doesn’t trust computers… for a computer-aided-design based business…

Instead of running, I ask one final question regarding the perks: “Oh you get a Christmas dinner with us too and it’s compulsory and unpaid.”

I left so fast!

I got something far better three weeks later!

My boss is a seventy-something-year-old man with barely a clue on how to get a computer to boot. He gave me an old book and wanted me to convert it into an ebook to sell. And mind, this was a thick, large-format book chock-full of maps and other illustrations with tiny blackletter script.

Me: “Sure, I can do it, but I’d have to scan it in a massive resolution so the detail isn’t lost. The final file would be massive; it wouldn’t be practical to download it, and a normal ebook reader wouldn’t be able to display it correctly.”

Boss: “So, we’d have to make it less detailed.”

Me: “How do you mean?”

Boss: “It wouldn’t be possible with the illustrations; you’ll just have to make the writing bigger on all the pages.”

Me: “…”

Boss: “As for the pages with only text on them, you will just convert them into a Word document.”

Me: “That’s not how that works.”

Boss: “Why not?”

Me: “It’s just straight-up not possible, at least not with the software we have.”

Boss: “Can you do it on the Internet?”

Me: “No.”

Boss: “How do you know?”

Me: “I know.”

Boss: “Show me.”

I showed him that it’s not possible to convert a scanned book page into a text document on some random converter found on page one on Google.

Boss: “Okay, so you will instead cut the text out in Photoshop, make it larger, and arrange it on a new Photoshop file the same size, with less of a rim around it so the number of pages doesn’t get much higher.”

I flat-out refused, telling him it would be months of absolutely pointless work. He didn’t believe any of my claims, anyway, so I just converted the whole d*** thing into an ebook, which, in the end, was like 8GB in size. Since our server had 10TB, he also didn’t believe me when I tried to tell him that it was an absurdly massive file that few people would want to buy on that account.

Ah, well. At least I didn’t have to rearrange like 300 pages of text.

I’m a year and a half into the development of a new web application for managing complex data sets. Our boss has never been able to provide proper specifications for what he needs, just a flood of vague ideas with no real detail and constantly changing scope.

My job is to try and turn this into a comprehensible list of tasks that the dev team can actually follow. Each month, I have a planning session with the boss where we hash out the next period of work. Each session, I remind him that changing the scope means adding more time.

We agree and sign off the work to be delivered by the end of the month. So far, we’ve hit every deadline.

I thought we had a pretty good system in place until:

Boss: “I can’t believe we’re so far behind and how poorly you’ve managed this project.”

Me: “What do you mean? Haven’t we met all the agreed deadlines throughout the project?”

Boss: “I’ve made a spreadsheet of all the dates I wanted each feature done by. So far, you’ve missed every single one of them.”

Me: “Excuse me? We’ve always delivered what’s been agreed on time. Where have these new dates come from?”

Boss: “This is how long I thought the work should take and I made up my own timeline.”

Me: “I’ve never seen these dates before, let alone agreed to them. At a glance, many of them seem extremely optimistic.”

That’s business talk for “f****** mad”.

Me: “We agreed at the start this would be at least a three-year project.”

Boss: “Well, I decided it should take less time and you’re late. I’m going to have to pull the plug on this project if you can’t have everything wrapped up within the next month.”

I politely remind the boss that there was at least another year and a half of work left to complete the project. I’ll probably be looking for a new job shortly.

Client: “We’re a startup game company, and we need one character with thirty different eyes, thirty different mouths, thirty different hairstyles, and thirty different bodies for our game where the character can be customized.”

Me: “Okay, that’s technically thirty characters with each element drawn separately and/or in separate layers.”

I then give my rate for thirty characters.

Client: “Your profile says you charge [amount] for only one character. Please give us that rate since it’s only one character but he has thirty different mouths, eyes, hair, and bodies. So the price should be just for one character.”

Client: “I have a CD here that I want to install.”

Me: “What’s on the CD?”

The client starts reading out all the files on the CD.

Me: “That isn’t helping.”

Client: “Okay, could you come over and help me install the CD?”

Me: “Can we do this over Team Viewer?”

Client: “Sure, could you come over and install Team Viewer for me?”

I do in-house design work for my boss. I’ve worked with her for ten years and she swings wildly back and forth from being surprisingly design-savvy (not for a literal decade of trying on my part) and being a client from Hell. Today, she swung somewhere in the middle.

I have spent the entire time I’ve known her explaining how you cannot just pull photos from Google; I’ve explained copyright, public domain, etc. She refuses to buy photos 99% of the time, so I usually use free stock photos when possible. When she absolutely needs to buy a photo, she emails our web guy and has him buy one for her and add it to her next bill.

Me: “I see you got [Web Guy] to purchase the photo for the ad and forwarded me the email with the file. Unfortunately, the file is too small. Unless he sent you a separate email with a larger file, I will just email him for the correct one.”

Boss: “Maybe it’s how I sent it. I’ll try again.”

She forwards me the same email.

Me: “No, no, it’s not you. The file he sent you is labelled “thumbnail,” which is a preview file. He probably just sent the wrong one by accident. I have emailed him.”

Boss: “What about this one?”

She sends an email with the same photo attached.

Me: “That’s the same one. I have emailed [Web Guy]. Don’t worry about it. You don’t have the correct file.”

She forwards the same original email from [Web Guy].

Boss: “What about now?”

Me: “No, boss, I’ll get it from [Web Guy].”

She forwards the individual email she sent me.

Boss: “How about now?”

Me: “Boss, no.”

Closure: She now has a stock photo account that I have access to.

My girlfriend works for a state-funded company and was the lead on the re-design of their website. They already had a developer lined up, but his design skills were not on-par with what they had in mind. As a web designer, I was naturally my girlfriend’s first selection for the job. After five minutes of discussing what they need to be done, I know I will have to turn down the job to save our relationship. 

Client: “So we need you to design three different options for the website and it needs to be designed in HTML and CSS.”

Me: “Okay, but if I’m just designing it, what do you need me to do with the HTML and CSS? Am I designing and developing the site?”

Client: “Just designing it, what’s the problem?”

Me: “Well, if I am designing it, why do you need me to use HTML or CSS? I can develop the site too if that’s what you’re asking?”

Client: “No! You’re not listening! You’re just designing the page, but we need it to be designed in CSS and HTML so it can be developed by[Developer’s Name] for our website.”

Me: “I don’t think you understand what HTML and CSS are.”

Client: “Yes I do! I took a marketing class!”

Me: “…”

Client: “We would like a drawing of a moose on skis.”

I send the art.

Client: “Why there were two feet on each ski?”

Me: “People ski on two skis and a moose has four feet so I put two on each ski.”

Client: “That is ridiculous!”

Me: “Which part? You’ll have to be more specific?”

Client: “Well, I’m pretty sure they don’t make skis that can accommodate two feet each!”

Me: “Right. That was a pretty big leap on my part, sorry.”

This story happened a few years ago. A friend refers me to his mother, a real estate agent who wants a new website for her business. I call her to set up an appointment.

Client: “So, what is your expertise in real estate?”

Me: “I’ve done two real-estate websites in the past, and they’ve been quite successful. I can provide you with a searchable database of listings where buyers can filter by price and other factors, as well as a homepage with featured listings, your bio, and anything else you’d like to include.”

Client: “Yes, but have you ever sold a house before?”

Me: “No.”

Client: “Why not?”

Me: “Because I’m not a real estate agent. I’m a web developer.”

Client: “So how do you expect to do a website for me if you don’t know anything about being a realtor?”

Me: “I know enough to build a website with a listing database which you can very easily populate with descriptions, photos, and any other info you wish to provide the buyers with. I can also provide other tools, such as a mortgage calculator and a lead-tracking system that allows potential buyers to contact you with listings they are interested in.”

Client: “I really don’t think you know what you’re doing. I think I’m going to have to pass and find someone who knows how to sell a house.”

Later, I discovered she had finished her website. On Geocities. Yellow background. 50pt font. Seemingly designed by a ‘real’ real estate agent…

Me: “I’ve looked at the brief and it’ll cost [total].”

Client: “I thought you were a freelancer.”

Me: “I am.”

Client: “No, you’re not. You’re a chargelancer!”

I’m designing a photographic history exhibit for a prestigious university. The project requires a series of panels that each depict a different decade, from the 1930s to the present.

Client: “You know, this is all great, but it could use a little more diversity. Right now, there are a lot of photos of all white men, and we don’t want to send the wrong message.”

Me: “Okay, that’s a reasonable request. I could pull some photos of your black student organizations and women’s center and add those to the panels showing the school’s more recent history.”

Client: “Actually, we’d love more diversity in the early panels too.”

Me: “What do you mean?”

Client: “Like this panel depicting the university in the 30s. All the photos are of white men!”

The school did not admit black students until the 1970s.

Me: “Hey, I’m glad I caught you. I’m calling about that request that I made five weeks ago. You never responded to any of my emails or voice messages. I’m just wondering what the status on that is?”

Client: “Well, the reason I didn’t respond was because your first email about it was unprofessional. We’re all professionals here, and I expect to be treated professionally. You really need to work on your communication skills, and I expect better from you if we’re going to continue working together.”

Me: “I’m looking at the whole email chain right now, and it seems fine to me. What seems wrong with it?”

Client: “Well, for starters, you could ask how my day’s been. Or you could put a joke at the bottom of the email. And you should really get rid of that line with all your company information at the bottom, it looks so unprofessional.”

A client wants his dissertation laid out for print. It’s a pretty complicated task; it has tons of special characters and specific formatting, so I have lots of trouble with fixing all the little fails in the document.

One step before I am finished (and have already have been paid a fixed price – stupid me!), the publishers find out the author hasn’t even read the annotations of the second reviewer and it has almost a thousand mistakes left in the document that he just ignored. At this point, I have already worked hours for free just to finish this project.

The publishers and I tell him to give me the list with the mistakes, so I can fix them in the fragile, complicated, easy-to-destroy document. He refuses. We try to convince him for weeks. He refuses. We tell him if he does it himself, it will be more work for him, me, and the publishers and will result in a worse-looking book. He refuses.

Client: “I’ll pay 100 extra euros.”

Me: “That’s not even enough for three hours of work, and I will need eight to ten hours to fix what you will be ruining.”

The client goes on with doing whatever he’s doing and ignores me. When I get his document back, it will be h*** for almost no pay. Why can’t they just listen to the professionals?

I work as dispatch for a trucking company. One of my duties is to provide the closest truck driver for shipment. I get a call from a customer.

Customer: We can pay [generous amount] for this shipment, can you please check with your driver if that will be enough for him?”

I ask the driver:

Driver: “Yes, lock it down!”

Customer: “Alright, send your driver to the address.”

When the driver arrives at the address, he needs to wait for a couple of hours because they “made a mistake” with the paperwork. After asking them when they will be ready, only at the end do they tell him they sent their shipment with another courier for less money, and they didn’t even contact us. The driver tells me this and I call them asking for an explanation. They only said “sorry “and hung up.

Related:
Absolutely Trucking Mad, Part 4
Absolutely Trucking Mad, Part 3
Absolutely Trucking Mad, Part 2
Absolutely Trucking Mad

Client: “I need the number for Jack. Can you give me his number, please?”

Me: “Jack? Jack who?”

Client: “The manual for the modem said that I need to connect to Jack, so if you could give me his number, then I can connect with him.”

Where modern design, affordable living and sustainability meet, there is CABN. The first home of this project has just been created and soon, CABN's design will be the basis of a 67-home, net-zero community. If this is what the future looks like, there is hope that humans will actually have a healthy, happy future on this planet.[...]

Have you heard about Mississippi? It's a construction project brought to life by Waechter Architecture after more than 10 years of planning and investigation. This building isn't just your ordinary structure; it's a game-changer in terms of sustainability and creativity.[...]

Garden ponds are increasingly becoming popular among homeowners. The scramble for ponds can be attributed to their aesthetics, growing appreciation for wildlife and environmental awareness. As homeowners increasingly become aware of the need to maintain a sustainable ecosystem, they are more willing to adopt unique ideas such as keeping garden ponds. But are garden ponds really sustainable?[...]

The ways buildings are constructed has to change. It has become something else instead, something more sustainable, something newer. And it doesn't get much more modern than buildings that can actually move and adapt at will.[...]

The spirit of sustainability and being eco-friendly is all about using what's already there. Use a piece of land the way it is, without hanging it to suit the needs of a building. In the spirit of reclaiming wood, repurposing furniture and making use of everything the Tesseract was created. This home is a beautiful reboot of a former bachelor pad turned beautiful multi-person home. It's warm, inviting and modern.[...]

Gomi has revolutionized the electronics industry by tackling the persistent problem of proper disposal at the end of a product's life. Unlike many other speaker companies, Gomi adopts a circular approach that enhances product longevity and significantly reduces pre and post-consumer waste.[...]

Fargo is a house located in Louisville, Colorado and is designed for a former high-level design engineer at Apple. Despite the project's modern aesthetic, it blends into the historical neighborhood and meets multiple spatial criteria set by the client. These include a detached studio garage, an indoor-outdoor kitchen and easy access to the outdoors. The overall goal for DAJ Design was to incorporate these design elements while achieving net-zero energy consumption.[...]

The pergola is one aspect of ancient architecture that remains relevant today. Pergolas date back to ancient Egypt, but the concept itself might have come much earlier. The evolution of pergolas has witnessed many changes along the way. Today, it is technically impossible to draw a line between a pergola and a gazebo. However, for clarity, we will stick to the traditional idea of a pergola, one that is relatively merged with the house design.[...]

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Sotheby's is an iconic name in auctions, a decades-old seller of fine goods. Some of the world's most expensive jewels and rarest works of art have been sold here. Now, Sotheby's has put an entire island for sale. It's carbon neutral and already has some incredible buildings standing on it.[...]

Camping is one of the greatest joys of summer. With warmer weather, you do not have to be the most experienced camper or have the best gear to survive cold nights. Even amateur camping trips have bug repellent, shelter and s’mores. Stepping up your camping game includes being more sustainable, and many of the ways to do that are easier than you think.[...]

It sits on a flat stretch of green, surrounded by the rolling hills and pretty palm trees of Southern California. It's an amazing little oasis, a quiet getaway. And it's the first building in California to receive Zero Carbon Certification from the International Living Future Institute. It's only the fourth building in the entire world to reach this status. This home is called Zero One by MariSol Malibu and it's the first of its kind.[...]

You probably haven’t given a lot of thought to the damaging effects of tire wear, at least when it comes to our food supply. But a study out of the University of Vienna (UV) will likely change your perspective on that. [...]

Medical Aid, a South African insurance comparison website, investigated the effects of environmental issues like poor water quality, pollution, sanitation and chemical exposure on the health of citizens in 103 countries around the world. The information is summarized in a report titled, "Climate Health: Where in the World is Climate Change Impacting Health the Most?"[...]

3D-printed foods are a growing component of the additive manufacturing industry. Within this realm, 3D-printed meat is gaining speed. Like other 3D-printed objects, edible material is extruded in layers to produce a variety of meat products, including ground meat, burger patties, sausages and kebabs. Nowadays, with advances in additive manufacturing, the ability to 3D print foods is becoming more widely accessible, cost-effective and eco-friendly. [...]

California-based Greatfill makes zero waste easy. With a variety of refillable household products, the company’s focus is on health for the home, humans and the environment.[...]

RO54 is a split-level modern home perched on a Bel-Air hilltop. But this is not what your mind probably conjures when you think of a split-level home. RO54 by Arshia Architects is a dreamy façade of floating glass with view of the Pacific Ocean, designed in layers to allow a gradual ascent to the top of the roof with little effort.[...]

As our awareness of how our actions impact the environment grows, it becomes increasingly important to integrate sustainability into all aspects of our lives. This includes the materials we choose for yoga gear. Yoga Design Lab offers a range of products that not only enhance the yoga experience, but also prioritize eco-friendly materials.[...]

Plastic and floating debris are part of a problem that is rapidly growing. The Great Pacific Garbage Patch (GPGP) is just one example of how water pollution and trash dumping are spiraling out of our control. Big, floating heaps of debris like the GPGP require interventions that are on a larger scale. This includes those carried out by The Ocean Cleanup, a nonprofit organization that removes floating ocean debris. However, what about smaller-scale solutions? Coastlines and local waterways also suffer from water pollution as a result of littering. This threatens biodiversity by causing illness and reproductive issues, particularly when aquatic[...]

If you live in an urban area with cars, industry and unpleasant city smells, you might retreat to your house for safety from environmental pollutants. But how good is your air quality at home?[...]

Lots of people want to have more sustainable homes, not just to help the environment. Because at the end of the day, it's a lot more affordable to get your energy from the sun and the wind than to pay some oil or coal plant to provide it. But for many people, being sustainable means having a home built. Hiring an architect and a contractor and going to all that trouble gets pretty expensive. Thanks to Clayton, sustainable living is about to get much more accessible.[...]

Clean beauty brand ILIA was founded by Sasha whose brother suffered from asthma and severe allergies as a child. Their mother helped him recover through an organic food co-op to give him access to clean nutrition, and he went on to become an Olympic athlete after being told by doctors he could never compete in sports. As Sasha moved into a career in fashion and beauty branding, she realized she didn't have clean ingredients in products she was putting on her body every day. ILIA was born as a beauty brand that cares about health. [...]

Soapbox is a company dedicated to providing meticulously-crafted personal care products that focus on the health of humans and the environment. [...]