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TONY HETHERINGTON: This 'bricks and mortar' bond falls through cracks

My wife and I were looking at investing £20,000 and found the Investment Chronicle website offering a return of 38 per cent in 36 months. The company's website mentions the Daily Mail.




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How long notice does airline have to give for flight changes?

I was sent an e-ticket and when I printed it out, I realised my flights had been pushed back by 17 hours but KLM won't give me any compensation. What can I do to get my money back?




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ASK TONY: Why won't my 'new for old' policy pay out for my brand-new Jag?

I bought a new Jaguar for £60,000 in 2017. In May this year I was involved in an accident. The garage gave an initial estimate for repairs of £25,563, but said there were likely to be further costs.




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TONY HETHERINGTON: Watchdog is dead loss for victims of funeral scam

I took out two Equitable Lifecare Limited funeral plans. The sales agent assured us repeatedly that we could cancel the plans at any time. I've tried to cancel them both but have had no reply.




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ASK TONY: Foster child stole our credit cards now we're paying the price

My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation.




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Should I put my parent's address on a credit card application when I'm a student?

I've lived at multiple addresses over the past few years, but consider my parents' home my 'permanent address', even though I'm at university for six months of the year now. What should I enter?




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How can I make sure my work pension is ethical and investing for good?

I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there.




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ALEX BRUMMER: The Magnificent SEVEN - why Britain can be the envy of the world in the 2020s

The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us.




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VICTORIA BISCHOFF has one plea for 2020: Bring back customer service

In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund.




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TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... 

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?




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I work more hours than I invoice for as a freelancer. Should I charge the same when I work less?

I work 10 days a month on a freelance basis so I invoice the agency at the end of the month. I'm taking a two week holiday in February. Should I reduce my invoice or just bill as normal?




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How quickly do I need to inform mobile provider if my phone is stolen?

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?




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How to appeal an unfair private parking ticket

Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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Spotify hacking: How has someone taken over my music?

I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account?




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Coronavirus: What should be included in my travel insurance policy?

I have booked a family ski holiday to France in April and we have every intention of still going, despite coronavirus. What do I need to check for to see if I am covered if the trip gets cancelled?




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Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?




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NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.




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ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




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I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




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'I don't want to fall victim to gender pension gap': Money Diaries speaks to a 33-year-old on £36k

In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future.




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Audley Harrison on winning gold 20 years ago and the public ridicule of his pro career

EXCLUSIVE INTERVIEW BY DANIEL MATTHEWS: He won Britain's first ever super-heavyweight gold but his pro career would become synonymous with ridicule and potential unfulfilled.




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How dare food snobs give Arctic Roll the cold shoulder

Jan Moir picked out a selection of retro British puddings, after BBC Radio 4 Woman's Hour presenter Jane Garvey, was forced to apologise for claiming that Arctic Roll is a 'low-level pudding'.




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Strictly bosses 'are offering doubled fees to celebs to attract an A-list line-up'

Sources claim TV executives are keen for the series 'to remain the jewel in the BBC's crown' and have already put forward contract proposals in a bid to attract a 'stellar line-up'.




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Viewers celebrate return of Great British Sewing Bee and admit they're 'crushing' on Patrick Grant

The Great British Sewing Bee, which aired last night at 9pm on BBC2, has left fans hot under the collar, thanks to judge Patrick Grant, 47, who has been branded 'dishy' and 'such a sort' by viewers.




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Forensic scientist, 46, wins case after her boss asked if she didn't like him because she is gay

Jo Millington (right), one of Britain's leading forensic scientists, was 'upset and embarrassed' when Joe Arend confronted her and brought up her sexuality, an employment tribunal in Reading, Berkshire heard.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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Big Night In: Dua Lipa, Rita Ora and Ellie Goulding lead musical performances

The One Kiss hitmaker, 24, led the singers in delivering a passionate performance of Foo Fighters' 2003 classic Times Like These for BBC 's fundraiser Big Night In on Thursday.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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BBC's Big Night In: Catherine Tate reprises her iconic role as schoolgirl Lauren

Catherine Tate reprised her much-loved role as schoolgirl Lauren Cooper alongside David Tennant during the BBC's Big Night In on Thursday evening.




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BBC's Big Night In: The Body Coach Joe Wicks can barely manage three sit-ups and orders a pizza

The fitness guru, 33, tried his hand at comedy with a hilarious sketch featuring a lazy pizza ordering PE teacher during BBC's charity fundraising event, Big Night In, on Thursday.




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BBC's Big Night In: Strictly's Oti Mabuse and Anton Du Beke lead the pros in epic dance-along

Stars including Oti Mabuse, Anton Du Beke, Amy Dowden and Graziano Di Prima appeared alongside thrilled fans who sent in their own videos dancing to the Dua Lipa Physical.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Shops will have to enforce rules when lockdown is eased to support police, warns ex-chief constable

Sir Peter Fahy, former Chief Constable of Greater Manchester Police, told BBC Breakfast today that police do not want to get drawn into 'game' of counting the number of people in each household.




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Strictly Come Dancing could be postponed until next year

Strictly Come Dancing fans could be bitterly disappointed this year as the coronavirus pandemic threatens to wreck the hit BBC show's filming schedules.




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Strictly bosses fear 'professional dancers could be locked out of Britain amid coronavirus pandemic

Strictly Come Dancing bosses reportedly fear that some professional dancers could be locked out of Britain amid the coronavirus pandemic.




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Kevin Clifton reveals Strictly Come Dancing bosses REFUSED to let him dress as Edward Scissorhands

The professional dancer, 37, revealed on his podcast that Strictly Come Dancing bosses refused to allow him to dress as Edward Scissorhands for the Halloween specials.




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Nicky Clarke admits he 'despairs' over 'horrendous' lockdown looks

Nicky Clarke has admitted he 'despairs' over the lockdown haircuts the British public are giving themselves amid the lockdown.




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Our Girl fans rejoice over Georgie finally getting happy ending with teased Prof romance

Fans were delighted to see the army medic finally coming to terms with the death of her fiance Elvis and looking forward to the future, while Michelle said a final goodbye to the 'special' series




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Strictly bosses may AXE the live studio audience for 2020 to adhere with social distancing

Strictly Come Dancing may go ahead this autumn without its usual studio audience cheering on the performers.




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Michelle Keegan shares rare video in lockdown to thank fans for support ahead of Our Girl finale 

The actress, 32, joked she was in need of a 'filter' after going a week without washing her hair in lockdown, but still looked incredible, as she thanked Our Girl fans for their continued support.




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Kate and William feel 'responsible' for helping and 'comforting people' during the covid-19 pandemic

Ingrid Seward, editor-in-chief of Majesty magazine, told The Sun that Kate Middleton, 38 and Prince William, 37, are determined to use their influence to benefit the royal family.




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RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




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Benedict Cumberbatch and Jonny Lee Miller do the monster mash: PATRICK MARMION reviews Frankenstein

Duelling is illegal in Britain, but that didn't stop Benedict Cumberbatch and Jonny Lee Miller going musket to musket in 2011. PATRICK MARMION reviews the National Theatre performance.




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Strictly's It Takes Two host Zoe Ball is convinced the competition show WILL return this year

Despite plans still being up in the air, the presenter, 49, has insisted producers will do whatever it takes to get the BBC favourite to return to screens in the coming months.




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Dianne Buswell and Joe Sugg take fans back in time as they dress up for 80s inspired aerobics class

The Strictly Come Dancing professional pulled on spandex shorts and a curly wig complete with a vibrant pink hairband as she got into character for the high-energy, aerobics based class.




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VE voices saved for eternity: Imperial War Museums create an astonishing four-minute 'soundscape'

An astonishing four-minute 'soundscape', compiled from the archives of the Imperial War Museums, will be available for us all to listen to on the VE Day Bank Holiday.




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Strictly's Karen Hauer reveals she keeps fit by 'carrying around' her celebrity partners

The dancer, 38, who displayed her washboard abs on Instagram on Saturday, revealed the secret behind her incredible shape is having to 'carry around' her celeb partners on Strictly.




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Shostakovich: Symphony No 11 review: It's brilliantly orchestrated here by the BBC Philharmonic

Shostakovich's 11th Symphony here receives a performance of exceptional eloquence from the Manchester-based BBC Philharmonic under their chief guest conductor, the Finn John Storgårds.




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TV Licence could cost more for people in larger homes, BBC insider reveals

People living in larger homes could pay more for their TV Licence if plans to base its costs on council tax bands are approved. A household charge was 'probably the future,' the source said.