se

Marketing research : tools & techniques / Nigel Bradley

Bradley, Nigel, 1958-




se

Marketing research / Carl McDaniel, Jr., Roger Gates

McDaniel, Carl D




se

Leading edge marketing research : 21st-century tools and practices / editors, Robert J. Kaden, Gerald Linda, Melvin Prince




se

Social marketing casebook / Jeff French, Rowena Merritt and Lucy Reynolds

Reynolds, Lucy




se

Marketing strategy : a decision-focused approach / Orville C. Walker, Jr. ... [et al.]

Walker, Orville C




se

The entrepreneur's guide to market research / Anne M. Wenzel

Wenzel, Anne M




se

The Facebook era : tapping online social networks to market, sell, and innovate / Clara Shih

Shih, Clara Chung-wai




se

Good works! : marketing and corporate initiatives that build a better world-- and the bottom line / Philip Kotler, David Hessekiel & Nancy R. Lee

Kotler, Philip




se

Pricing segmentation and analytics / Tudor Bodea and Mark Ferguson

Bodea, Tudor




se

Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business! / Paul Gillin

Gillin, Paul




se

Successful service operations management




se

As seen on TV [videorecording] : the K-Tel story




se

Brand sense : build powerful brands through touch, taste, smell, sight, and sound / Martin Lindstrom ; foreword by Philip Kotler

Lindström, Martin, 1970-




se

Sensory marketing : research on the sensuality of products / edited by Aradhna Krishna




se

Nontraditional media in marketing and advertising / Robyn Blakeman, University of Tennessee, Knoxville

Blakeman, Robyn, 1958- author




se

Serving customers : global services marketing perspective / Raymond P. Fisk, Rebekah Russell-Bennett, Lloyd C. Harris; editors




se

Services marketing : an interactive approach / Raymond P. Fisk, Stephen J. Grove, Joby John

Fisk, Raymond P




se

Marketing research : within a changing information environment / Joseph F. Hair, Jr., Robert P. Bush, David J. Ortinau

Hair, Joseph F




se

Relentless : the Japanese way of marketing / Johny K. Johansson and Ikujiro Nonaka

Johansson, Johny K




se

"Service please" : the power and perils of customer service / by Barry Urquhart

Urquhart, Barry




se

Marketing research / William Zikmund, Steve D'Alessandro, Hume Winzar, Ben Lowe, Barry Babin

Zikmund, William G, author




se

International marketing / Masaaki Kotabe, Al Marshall, Swee Hoon Ang, Kathleen Griffiths, Ranjit Voola, Robin E. Roberts, Kristiaan Helsen

Kotabe, Masaaki, author




se

The practice of market research : an introduction / Yvonne McGivern

McGivern, Yvonne, author




se

Brand esSense : using sense, symbol and story to design brand identity / Neil Gains

Gains, Neil




se

Handbook of marketing research methodologies for hospitality and tourism / Ronald A. Nykiel

Nykiel, Ronald A., author




se

Content marketing : think like a publisher-- how to use content to market online and in social media / Rebecca Lieb

Lieb, Rebecca




se

The small business owner's handbook to search engine optimization : increase your Google rankings, double your site traffic-- in just 15 steps--guaranteed / Stephen Woessner

Woessner, Stephen, 1972-




se

Location is (still) everything : the surprising influence of the real world on how we search, shop, and sell in the virtual one / David R. Bell

Bell, David R. (David Richard)




se

Social media marketing in BRIC countries : examining case studies of BMW, Adidas and NIVEA / Elena Trost

Trost, Elena




se

Consumer behavior and culture : consequences for global marketing and advertising / Marieke de Mooij

Mooij, Marieke K. de, 1943-




se

Global marketing management / Warren J. Keegan, Professor Emeritus, Lubin School of Business, Pace University, New York City and Westchester, Fellow, Academy of International Business, with Elyse Arno Brill

Keegan, Warren J




se

Qualitative consumer & marketing research / Russell Belk, Eileen Fischer and Robert V. Kozinets

Belk, Russell W




se

International marketing / Masaaki Kotabe, Kristiaan Helsen

Kotabe, Masaaki, author




se

Services marketing : an Asia-Pacific and Australian perspective / [Christopher H.] Lovelock, [Paul] Patterson, [Jochen] Wirtz

Lovelock, Christopher H, author




se

International marketing research / V. Kumar

Kumar, V., 1957- author




se

Marketing strategy : a decision-focused approach / Walker, Mullins, Mavondo, Gountas, Kriz, Osborne

Walker, Orville C., author




se

Brandchild : remarkable insights into the minds of today's global kids and their relationship with brands / Martin Lindstrom with Patricia B Seybold

Lindström, Martin, 1970-




se

Married to the brand : why consumers bond with some brands for life : lessons from 60 years of research into the psychology of consumer relationships / by William J. McEwen

McEwen, William J




se

Marketing strategy : a decision-focused approach / Orville C. Walker, Jr., John W. Mullins

Walker, Orville C




se

Marketing strategy : a decision-focused approach / Orville C. Walker, Jr., John W. Mullins

Walker, Orville C




se

Customer obsessed : a whole company approach to delivering exceptional customer experiences / Eric Berridge

Berridge, Eric, author




se

The aisles have eyes : how retailers track your shopping, strip your privacy, and define your power / Joseph Turow

Turow, Joseph, author




se

Digital sense : the common sense approach to effectively blending social business strategy, marketing technology, and customer experience / Travis Wright, Chris J. Snook

Wright, Travis, author




se

Value as a service : embracing the coming disruption / Rob Bernshteyn

Bernshteyn, Rob, author




se

Service design : 250 essential methods / Robert Curedale

Curedale, Robert, author




se

Service design : from insight to implementation / Andrew Polaine, Lavrans Løvlie, and Ben Reason

Polaine, Andrew, author




se

The service innovation handbook : action-oriented creative thinking toolkit for service organizations : templates, cases, capabilities / Lucy Kimbell

Kimbell, Lucy, author




se

Wired to care : how companies prosper when they create widespread empathy / Dev Patnaik with Peter Mortensen

Patnaik, Dev, 1970- author




se

Blue ocean shift : beyond competing : proven steps to inspire confidence and seize new growth / W. Chan Kim, Renée Mauborgne

Kim, W. Chan, author




se

Integrated marketing communications / Chitty, Luck, Barker, Sassenberg, Shimp, Andrews

Chitty, William, author