This post is the third in a series exploring several of Ad Manager’s key features and how they help our publisher partners maximize their ad revenue. To learn more, see posts one and two which were published in March.

Protecting users from bad ads and malicious actors is key to a healthy revenue stream. Things like inappropriate creative, counterfeit inventory, and malware not only divert revenue from you, but also alienate your users, and degrade the online experience in general.

Some people respond by installing ad blockers, which prevent ads—all ads, good and bad—from appearing. When this happens, every publisher pays the price, as it means they earn less money from the free content we all enjoy. For advertisers who create good ads, these obstacles make it tougher to connect with customers. And for consumers, it means they’ll see less useful ads.

Google Ad Manager helps power our partners’ digital advertising businesses, including helping to combat ad fraud and bad ads. Here are three ways we're working to protect your business and the broader ecosystem from bad ads and invalid activity:

We continuously invest in our defenses against ad fraud

By using a combination of people, policies, and technology, our global team of subject matter experts, PhDs, and engineers have fine-tuned our ad systems policies to provide clear guidance on what is and is not acceptable. To date the team has launched over 200 automated filters that help defend our ad systems from invalid activity in a lasting way. 

One of the ways we did this in 2019 was by investing in new technology to better identify policy-violating behavior at the account level, as opposed to the ad level. Our efforts resulted in 2.7 billion bad ads being taken down in 2019—more than 5,000 bad ads per minute—and the termination of 1.5 million advertiser accounts for violations, 3x more than in 2018.

We develop tools to help you manage which ads are shown on your properties 

We provide and develop new tools to help you manage and control which ads are shown across your sites and apps. Pricing rules and blocking options provide granular control over your inventory before the auction process. Features like the Ad review center help you review individual ads after they've been shown to decide whether you continue to show them, block them, or report them in real-time.

We also understand that sometimes people make honest mistakes when setting up their ads businesses, so we’ve developed solutions like the App Policy Center to help you easily review and monitor policy violations or appeals you may have. The App Policy Center was designed to provide greater insight into our policy enforcement process and help reduce the risk of potential revenue loss.

We support industry initiatives

We invest in industry initiatives to help tackle bad ads for everyone in the ads ecosystem. Here are three key initiatives that we invested in and continue to support to help prevent bad ads.

• Ads.txt and app-ads.txt: These projects are aimed at preventing counterfeit inventory, which diverts revenue from publishers. They allow Ad tech companies to identify unauthorized and domain-spoofed inventory being sold across the industry by letting website owners publicly declare who is allowed to sell their ad space. We scan more than 30 million domains a day and are proud to say that nearly 90 percent of our publisher partners have adopted ads.txt.
• The Better Ads Standards: These standards are based on extensive user research conducted by the Coalition for Better Ads about which ad formats and ad experiences consumers think are the most annoying and disruptive. They’ve identified 4 desktop and 8 mobile web display ad experiences that companies should avoid in order to maintain a good user experience, and help create a better online environment for everyone.
• Open Measurement: This software development kit (SDK) is an industry-wide solution to the challenge of measuring viewability of ads in apps. We offer our partners access to the Open Measurement Initiative by integrating the SDK into our mobile ads products. This preserves your revenue stream by ensuring your inventory is considered for purchase.

The Ad Manager team is constantly working to develop and improve ad policies and protective solutions like those mentioned above. When we protect our publishers, we help ensure the entire advertising ecosystem is as healthy as possible, and everyone benefits.

To learn more about how Ad Manager can help you manage, protect, and grow your advertising business, visit our new feature brief archive in the resources section of our website. And keep an eye out for our next post, "Deliver the best ad experience every time".

Like many people, Googlers Alan Mclean and Jennifer Daniel are navigating their new at-home lives, finding ways to work while also parenting their two young children. The couple are working from their home in the Bay Area, where they’re taking shifts parenting and creating a remote office from...wherever they can find some room. 

I recently had the chance to “sit down” (via Google Meet) with them and talk about our relationships with technology during stressful times, how they’re personally handling all the changes and also, why playing "Animal Crossing" is a totally acceptable coping mechanism.

Alan, you’re a Product Designer on the Digital Wellbeing team, and Jennifer, you’re the Creative Director for emoji. But how would you describe your job to someone who doesn’t work in tech?

Alan: There’s an official answer, which is “I help people balance their relationship with technology,” but…

Jennifer:????Ugh, corp speak!! ????What did you tell our neighbor?

Alan: I told him I’m trying to help people get more rest and have a healthier life. 

Jennifer: Yes! Hmm, for me I guess I usually say I make little smiley faces. :-)

What do your days right now look like? 

Alan: Typically the day before, we both check-in on our calendars and look to see where we might need coverage from the other. If we both have meetings, we’ll throw a tablet in our kids’ faces with a mix of educational (and not so educational) games. Lately our son has really taken to playing chess so he’ll practice digitally and we play together on a physical board. 

Jennifer: Our daughter enjoys the books that read out loud with her, and Toca Kitchen. They both love ”making food” that makes the characters get sick.

In terms of day to day, we divide and conquer by keeping it fluid. Sometimes I cover the morning routine which has settled into a relatively stable pattern now: breakfast, walk the dog with the kids, writing, reading and drawing time, punctuated with video meetings.

The afternoon, depending on our work schedule, includes science experiments (tin foil boats or paper airplane contests), some outside time, yoga (Cosmic Kids Yoga is great!), TV (Science Max is a hit), more tablet time and then dinner. 

Alan: I usually make up some work time in the evening once the kids go down.

What is your home office setup like? 

Alan:We live in a small home—950 square feet, two bedrooms—with twin 5-year-olds and an eight-month-old Husky puppy, so there isn’t much of an office. In general, we move around the house and try to be out of earshot. Sometimes I work in the kitchen, other times on our front steps, once from the kids’ bunk beds.

Are you able to create some work-home boundaries? 

Alan: Trying to avoid working where you sleep is a big one. Don’t do what we’re doing right now...which is working from bed. 

Jennifer:Sometimes that isn’t really possible. The bedrooms and bathroom are the only rooms with doors! For me, it’s less about creating a physical boundary and more about a mental one. I don’t work early in the morning or in the evening anymore. That’s MY TIME.

Alan: I think the challenge right now is that it’s hard to reinforce boundaries when you’re in the same place all the time. In the past we used context clues like walking to the bus or the BART or whatever, or there were subtle hints when a meeting was about to end. But you don’t really have that anymore. So trying to avoid working where you sleep…

Jennifer: But, I work from the bedroom, and I sleep in the bedroom. That works for me ????.

Working from bed works for you?

Jennifer: I’ve spent most of my life in small apartments, I guess I just got used to it? ¯\_(ツ)_/¯

Alan:I also think maybe the norms of what “balanced” means has changed. 

Jennifer:Yeah, just be forgiving of yourself. It took awhile but I really had to recalibrate and give myself permission to not live up to my previous expectations as an employee, as a mother and as a partner. I also have to make it clear to others to not expect the same out of me. As much as I try to project that I am fine, I am not fine.

I’ve personally seen my screen time and news consumption skyrocket; have you?

Alan:I’m definitely more of the news addict; I’m also lying in bed looking at an endless stream of things to worry about. I think a bit of an insight for me is that there’s a couple reasons why you might do that, and part of it is that you might want to feel some light version of control over what’s happening. And of course the net effect of that is that you might feel incredibly anxious. That’s my personal experience with screens lately. What about you, Jen, what about your doom-scrolling?

Jennifer:I love that you call it doom-scrolling, did you just make that up?

Alan:No, no, definitely not. 

Jennifer: Not to make this just about parenting, because this is also very much about work, but I am having flashbacks to new parenthood. When I became a parent, I got extremely efficient at my job. I don’t have time to doom-scroll! That would be a luxury! I have things to do, I got people to take care of. And, just as important now as it was then, I need to find time where no one needs me ????. These days I’m playing "Animal Crossing." And I love it; it is screen time, unquestionably, but it’s a very specific kind of screen time as it is clearly not work-related. Now that Alan mentions it, maybe playing video games is also an expression of seeking control and stability in an unknown time? But, instead of doom-scrolling I plant cute flowers and little animals come visit me ????????????????????????????.

What else are you adding to your routine? Anything else to help find some balance? 

Alan:For me, I know that the end of my day and the end of my use of my phone is occurring when I put a podcast on at night. Or ambient music. For me, that’s a really strong signal and I try to do it every night. For some people, that might be putting your phone in a box or charging it. I like the audio cue because that way you’re experiencing some stimulus without interacting with the screen. But I got that from Jen; I used to be like, “Why are you putting a podcast on at night? It’s time to go to bed… and doom-scroll for two hours.” 

Jennifer: I just listen to podcasts so I don't have to listen to my own thoughts as I fall asleep. Otherwise I'd be up all night ????.

Editor’s note: What impact can AI and machine learning have on journalism? That is a question the Google News Initiative is exploring through a partnership with Polis, the international journalism think tank at the London School of Economics and Political Science. The following post is written by Mattia Peretti, who manages the program, called JournalismAI.

In the global survey we conducted last year about the use of artificial intelligence (AI) by news organizations, most respondents highlighted the urgent need to educate and train their newsroom on the potential offered by machine learning and other AI-powered technologies. Improving AI literacy was seen as vital to change culture and improve understanding of new tools and systems:

The message from newsrooms was loud and clear. So we decided to do something about it. That’s why we’re announcing a free training course produced by JournalismAI in collaboration with VRT News and the Google News Initiative. 

This Introduction to Machine Learning is built by journalists, for journalists, and it will help answer questions such as: What is machine learning? How do you train a machine learning model? What can journalists and news organizations do with it and why is it important to use it responsibly?

The course is available in 17 different languages on the Google News Initiative Training Center. By logging in, you can track your progress and get a certificate when you complete the course. The Training Center also has a variety of other courses to help you find, verify and tell news stories online.

It’s a tough time for journalists and news organizations worldwide, as they try to assess the impact that COVID-19 will have on the business and editorial side of the industry. With JournalismAI, we want to play our role in helping to minimize costs and enhance opportunities for the industry through these new technologies. This course complements our recently launched collaborative experiment, as well as our effort to highlight profiles and experiments that show the transformative potential of AI and machine learning in shaping the journalist, and the journalism, of the future.

At the end of the course, you’ll find a list of recommended resources, produced by journalism and technology experts across the world, that have been instrumental in designing our Introduction to Machine Learning and will help you dive even deeper in the world of AI and automation. 

And we are not done. After this course, and the previous training module with strategic suggestions on AI adoption, we are planning to design more training resources on AI and machine learning for journalists later this year. Sign up for the JournalismAI newsletter to stay updated.

Since COVID-19 began, we’ve heard from our retail and brand manufacturing partners that they’re hungry for more insights on how consumer interests are changing, given fluctuations in consumer demand. We see these changes reflected in how people are searching on Google. Last month, there were spikes in search interest for household supplies and jigsaw puzzles as people spent more time at home. This month we’ve seen surging interest for sewing machines and baking materials in the U.S., and tetherball sets and chalk in the United Kingdom and Australia. 

Businesses are using a variety of resources to understand changing consumer interests—including Google Trends, social listening, surveys, and their own data—in order to help make decisions on the fly. But if they don’t know what to look for, there isn’t an easy way to understand which product categories are gaining in popularity, and might pose an opportunity.

That’s why we’re launching a rising retail categories tool on Think with Google. It surfaces fast-growing, product-related categories in Google Search, the locations where they’re growing, and the queries associated with them. This is the first time we’ve provided this type of insight on the product categories that people are searching for. 

When we previewed the data with a group of businesses, they had lots of creative ideas for how they might apply it—whether for content creation, promotional efforts, or even new products and services. Here were some of their ideas for how it could help:

• Content creation: A cookware company noticed that “flour” was a growing category in the United States. The team was inspired to explore partnering with a famous local chef to create engaging content about recipes that incorporate flour. 

• Promotion: A jewelry and accessories company noted rising interest in products in the “free weights” category, so the team thought they might partner with fitness influencers who could help promote their products. Similarly, an online business said it would regularly reference the data to inform which products to feature on its homepage throughout the pandemic. 

• Product ideas: An apparel company with a fast and flexible production model said its team would use this data to inspire new product line ideas.

For the next few months, we’ll update the tool with fresh data every day and hope this will help businesses of all sizes find new pockets of consumer interest. For additional resources and insights, sign up for the Think with Google newsletter. 

Viewer attention is shifting dramatically as we spend more time at home–and we’ve heard directly from many advertisers that are working quickly to adjust their creative and media strategies, especially to orient toward streaming platforms.

Today, we are sharing new advertiser insights and accelerating the launch of a number of tools–including Brand Lift measurement on the TV screen and more flexible formats for content casted onto the TV screen–to help advertisers navigate this rapidly changing environment.¹

People are streaming on TV screens more than ever

As people spend more time at home, we’re seeing major shifts in streaming viewership. A recent Comscore report highlighted that over 70 million US households are now streaming content on their connected TV screens.

Nowhere is this shift more pronounced than on YouTube and YouTube TV. According to Comscore, YouTube has the highest reach and viewing hours among ad-supported streaming services, and represents a quarter of all streaming watch time across both subscription and ad-supported platforms in the US.² Stay at home directives have amplified this shift to the TV screens, as overall watch time there has jumped 80 percent year over year in March 2020.³

Diversity of viewer passions and interests is what inspires people to stream YouTube on their big screens–from tuning into their favorite health and fitness videos to leaning back with a creator sharing a bit of their world to watching more traditional media outlets reinvent their content for this new reality.

Below, we’ve shared just a few of the top content growth areas across both YouTube and YouTube TV on TV screens during this time. While people are enjoying movies and shows to unwind, they are also watching live content from their favorite creators and cultural moments.

People are also gravitating to the consistently new and fresh content YouTube creators put out every day. In fact, over 60 percent of signed-in viewers of YouTube on TV screens watched a video published in the last 7 days.⁴

And, we see different user behavior when people engage with YouTube on the TV screen–it's often enjoyed with others, unlike the more individual experience on the mobile device. In a recent custom Nielsen study commissioned by Google, we found that 26 percent of the time, multiple 18+ viewers are watching YouTube together on the TV screen, compared to 22 percent on linear TV.⁵  

Making it easier to measure results across YouTube streaming platforms

With increases in watch time and an influx of daily visitors, brands in a position to continue marketing can make their budgets go further on YouTube by expanding their strategies to incorporate streaming.

With media mixes becoming increasingly reliant on streaming, it’s more important than ever to measure its impact. As a result, we’re accelerating the launch of Brand Lift for YouTube on TV screens. For viewers, this means surveys are now optimized for the big screen and interactivity with a TV remote, so people can easily respond or skip the survey.

This will enable marketers to make informed decisions about ad performance, and better optimize streaming campaigns in real time whether they are using Google Ads or Display & Video 360 for both reservation and auction campaigns.

Whether a campaign is focused on ad recall, purchase intent or awareness, Brand Lift will help make budgets go further. It will be available in the coming weeks for the YouTube app, and in early Q3 for YouTube TV. 

Bringing more formats to the big screen

As viewers spend more time watching YouTube on the TV screen, we are continuing to evolve to help advertisers better reach their customers where they are.

Late last year, we launched the YouTube Masthead on TV screens to help advertisers drive awareness with a large audience in a single moment. Advertisers like Uber are seeing success using this format to reach their audiences when they’re in lean back mode and where they are increasingly spending their time.

Travis Freeman, Global Head of Media at Uber said, “The Masthead on TV screens has been a critical component to build awareness for our #MoveWhatMatters initiative—which offers 10 million free rides and food deliveries for frontline healthcare workers, seniors and people in need. The Masthead, deployed in both the US and Canada, enabled us to easily amplify our message and reach our audiences where they are watching now more than ever.”

This year, we’re also bringing more format flexibility to streaming by introducing the popular skippable ad format for content that is casted onto the TV screen. As casting watch time soared by over 75 percent year over year,⁶ this provides advertisers a new way to reach their audience as they embrace the evolving ways consumers are watching their favorite content.

In a time when an eager audience is hungry for new content, YouTube is able to deliver fresh video to households across the world daily—within the niche or mainstream categories they love. By accelerating new tools and features, we’re committed to helping you grow your business in the changing world of viewership and streaming on TV screens. 

Reach out to your Google sales team to learn more about YouTube and YouTube TV on TV screens, and the new features shared today to support your campaigns.

2. Comscore OTT Intelligence, Oct. 2019, U.S

3.  YouTube Internal Data; US, March 2020 over March 2019 YoY

4. YouTube Internal Data; Global, March 11-April 10 2020

5. Custom Nielsen study commissioned by Google. Custom YouTube cTV match to Cross-Platform Homes Panel. Coviewing percentage is calculated as the percentage of minutes when a P18+ is watching with another P18+ in the same household. YouTube commercial viewership identified by matching served time of the cTV ping with Cross-Platform Homes Panel viewership during that minute. Linear TV is based on Live Total Day viewing of commercial minutes across all broadcast and cable networks. One minute qualifier. 11/5/2019-11/28/2019; 2/14/2020-2/29/2020. Results among US TV Households

6. YouTube Internal Data; Global, March 11-April 10 2020 over March 11-April 10 2019 YoY

The coronavirus pandemic has disrupted lives around the world. In addition to the lives lost to the virus, as many communities enter the second and third month under stay-at-home orders, there is a rising mental health toll, too. In a national survey released by the American Psychiatric Association in March, 36 percent of respondents said that COVID-19 was seriously impacting their mental health; 48 percent were anxious about getting infected; and 57 percent reported concern that COVID-19 will seriously impact their finances.

As a trained psychiatrist, I know firsthand the importance of bringing out into the open the issue of mental health. While it might be years between the first onset of symptoms and someone seeking help, the internet is often the first place people turn to find out more about mental disorders. To help address the emerging mental health crisis we’re sharing “Be Kind to Your Mind," which includes resources on mental wellbeing from the Centers for Disease Control and Prevention (CDC). Whenever people in the U.S. search for information about coping with the pandemic, or on COVID-19 and mental health, we’ll show a public service announcement with tips to cope with stress during COVID-19. To raise awareness of the importance of mental wellbeing during these times, we'll highlight these resources on Google's homepage tomorrow.

With May being Mental Health Awareness Month, we want to highlight a few other resources and tools across Google and YouTube that promote mental wellbeing.

Self-assessment questionnaires for depression and PTSD

When people search on Google for information about mental health conditions we provide panels with information from authoritative sources like Mayo Clinic that detail symptoms, treatments, and provide an overview of the different types of specialists who can help. On the info panels for depression and post traumatic stress disorder (PTSD), we provide direct access to clinically-validated self-assessment questionnaires that ask some of the same types of questions a mental health professional might ask. Based on a person’s answers, these self-assessment tools provide information on risk, along with links to more resources. Results to these questionnaires are not logged. We hope they can provide insight and help people have a more informed conversation with their doctor. We will add more self-assessment  questionnaires over time to cover more conditions.

Self-care content on YouTube

Over the last few months, YouTube has seen a 35 percent increase in views of meditation videos, and growing popularity of mindfulness and wellbeing content. YouTube is making videos like these and other mental health resources more widely available to anyone around the world, for free, by spotlighting channels and playlists that have wellbeing and mindfulness-focused content. Countless YouTube creators, like Dr. Mike and Kati Morton, educate their communities as they help reduce the stigma associated with mental health. YouTube is also launching relevant YouTube Originals, including a “BookTube” episode featuring top authors like Melinda Gates and Elizabeth Gilbert offering their best book recommendations.

Finding virtual care options, quickly

Because of stay-at-home orders and restrictions that limit in-person interactions, many mental health care providers (including therapists and psychiatrists) are now providing telehealth care, like conducting therapy sessions over video conference. To make these options easier to find, we now allow providers to highlight their virtual care services on their Google Business Profile. So now, when you search for a mental health provider in products like Search and Maps, you may see an “Online care” link that can take you to their virtual care page, or even schedule a virtual appointment.

While the stigma around mental health has lessened in recent years, many people still find it hard to reach out to get help. By providing access to mental health resources, services and information across our products, we hope to make it easier for people to seek help and receive proper care.

Augmented reality (AR) in Search lets you bring 3D objects and animals into your space so you can turn your living room into a virtual zoo, explore the Apollo 11spacecraft up close, or take a picture with Santa. I love seeing how much fun families are having with this experience at home. AR in Search can also help you discover and explore new concepts. Here are a few new ways you can use AR (and a little imagination) to learn at home.

Take a virtual trip through the human body

Get a magnified view of our microscopic world

Turn your home into a museum

Easily explore, record and share 

To help you quickly explore related content, we’re rolling out a new carousel format on Android, as well as a recording option to share social-worthy AR videos with friends and family.

We hope that you enjoy exploring all of these 3D and AR experiences on Google. Tag us on social with #Google3Dand let us know how you’re using AR to learn and explore new things in your home. We can’t wait to hear where your imagination takes you next!

Tech Exchange is a student exchange program between Google and 11 Historically Black Colleges and Universities (HBCUs) and Hispanic-Serving Institutions (HSIs). During the program, students spend a semester at Google’s Mountain View Campus, taking computer science courses and learning about professional development. With Tech Exchange students now learning from home, we brought in a speaker who has made a name for himself by engaging with people online: Hank Green, author and YouTube creator. 

Hank began his journey as a YouTube Creator in 2007 when he and his brother John decided to communicate with each other through video blogs every day for a year. As more people started watching the Vlogbrothers, Hank and John went on to create 32 YouTube channels including Crash Course and SciShow. In a virtual Q&A with Tech Exchange students, Hank shared his insights on how to build community online. Here’s what we learned.

Understand the problem that you’re trying to solve

Hank is often asked, “How does one become a YouTuber?” He says the first step is to understand the question you’re actually trying to solve. “Is it that I want to have a job where I get to be creative all day? Is it that I want to make a specific kind of content that I know is going to be high impact ? Is it that I want to have an audience or that I want to have influence?”

Once you actually know that answer, think about the first step on that path (this applies to content creation but also in everything in life!). It’s important to understand what tools you bring to the table. Put the problem that you’re trying to solve in a bucket with your tools and see what falls out. 

There are other people like you in the world, create for them.

Hank shared three strategies that he and John learned when building the Vlogbrothers community. The first is to find common values and interests. “You just have to say, ‘What is the stuff that I would like to see made in the world?’ There are other people who, it turns out, are somewhat like you in the world, and they will be there for it.” The second is to build a feeling of actual connection and the third piece is what I call the "touchstone," which is the YouTube creator building a relationship with the viewer. You have to make people feel like this person is worthy of being the nexus of a community.

Create content that represents various perspectives

Through Hank’s channels, he hopes to put out more content that is representative of a variety of voices and perspectives. To do this, he says you have to find hosts who don’t all look the same. But you have to go beyond that too, and give them full ownership of the creative process. The writing, the editing, the style need to be informed culturally all the way through. 

For more tips on building community, check out YouTube Creator Academy and Hank’s YouTube Channel, Vlogbrothers.