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Sky ups the price of its core entertainment package by an inflation-busting 9%

The telecoms giant has announced its popular entertainment package - which includes Sky One, Sky Atlantic and MTV - is due to increase by £2 from £22 to £24 a month.




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'I'm £3,000 out of pocket after A Suit That Fits went bust'

A frustrated customer has revealed that he paid £3,000 to a tailored suit company in return for six suits to be made, only for the company to go bust and leave him thousands of pounds out of pocket.




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Broadband customers charged up to £90 a year to keep email addresses after they switch providers

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.




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Dad of two fights HMRC and overturns £2,400 child benefit penalties

'My experience has been absolutely dreadful,' says father who claims he got 50-60 letters from the taxman about his case in the past 18 months. 'They are incompetent at HMRC. They show no empathy.'




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'My insurer has kept my motorbike for 5 months': One mans fight with MCE insurance

After being involved in an incident with a car in August of last year, Stuart Stow, from Middlesex, was left waiting for his insurance firm, MCE, to repair and return his motorbike.




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Where home insurance is up most, with storms due to bring more hikes

Analysis found an average 2.9 per cent hike in home insurance premiums, but some areas of the UK saw price rises of nearly 5 per cent over the course of the last year.




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Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.




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Energy auto-switching sites don't always give users the best deals with some paying £70 a year MORE

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.




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Birmingham has the fastest internet in the UK: We reveal which cities have the best download speeds

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.




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Scottish Power facing Ofgen probe after litany of complaints

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.




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Government pushes for greener businesses as taxes raised for gas bills but frozen for electricity

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.




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Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain are at risk of overpaying £3.5billion on their energy bills this year, simply because the Big Six refuse to give them a better deal, new research claims.




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BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




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Patients of Finest Dental left suffering the consequences of the firm shutting down without warning 

A large number of patients are mid-treatment with some even left without teeth as they were waiting for implants to be fitted.




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Millions of first generation smart meters fitted last year as rate of installations drops 

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.




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Motorists are being taken for a ride with the sale of fake car insurance on the rise

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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The Streaming Wars: Disney enters competition as it launches TV deal

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.




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From gas an elelectricity to the internet... don't get cut off at home

Some readers are also worried about the extra costs they might face when using telephones and the internet much more than usual to stay in touch with friends and family.




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British Gas launches new green tariff, but how does it compare to other deals?

The Big Six supplier has introduced its Green Future Plus July 2022 fixed tariff for dual fuel customers with each customer supporting the growth of trees in the UK, according to the firm.




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Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




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See if you can find cheaper insurance with This is Money and Compare the Market

With our partner, Compare the Market, you can compare insurance and exclusive deals and get rewarded with Meerkat Meals and Meerkat Movies when you buy a qualifying product through them.




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Best energy deals: How to switch supplier to get a cheaper price

Energy price tariffs are in a constant merry-go-round with suppliers constantly battling to pinch customers from each other. We show you how to win.




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How do I cancel my train season ticket online with Trainline?

Frustrated customers said that when they went to cancel their season ticket on the website - as they no longer need it now they are working from home - they found they needed to print off a form to send on.




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Tricks to make your broadband faster at home - and ones that definitely won't work

We reveal the biggest myths surrounding internet speeds - but also the things you can do that will actually improve your broadband connection.




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British couple stranded abroad are told insurer won't repatriate them

A couple have been left stranded in France after their campervan broke down, with their insurer claiming it is not able to help them, despite the current coronavirus outbreak.




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Nursery fee nightmare: Parents with no child care still facing bills

Mother-of-two Carla Turnbull (pictured with husband Robbie and children Riley, four, and Lucia, two,) took action after her children's nursery indicated it would charge full fees in a lockdown.




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How DO you survive this crisis with just £1 spare a week?

Exclusive figures today reveal that the average family will be left with little more than £1 a week to spare if they don't adjust their spending habits after a 20 per cent pay cut.




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Food subscription box services are growing rapidly in Britain

One positive from this devastating coronavirus pandemic, is the willingness for more people to get in the kitchen to cook and adapt recipes for the ingredients they have knocking around.




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Selfish shoppers hog supermarket delivery slots leaving needy waiting

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.




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University students still being asked to pay for accommodation despite lockdown

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.




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CeX customers left out of pocket after tech firm delivers faulty items

Some customers, including Chris (pictured), have reported receiving faulty items while others have not received online orders at all, according to Which?




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Why is it so hard to buy a Nintendo Switch in lockdown?

Nintendo's Switch has ended up being one of the must-have items of the coronavirus panedmic lockdown. Consumer Trends has a look why.




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Best smart home devices 2019: Give your house an upgrade with top tech

Once reserved for science fiction films, smart technology is now readily available with a host of connected devices that can bring your home to life. We find the best online for under £150.




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Amazon Prime Day 2019: The best deals on fitness gear

From Fitbit watches to yoga mats, and all kinds of home exercise equipment. Here's our round-up of the best fitness deals on Amazon UK, exclusively for prime customers.




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Amazon Prime Day 2019: Best deals on garden furniture and outdoor accessories

With summer in full swing, take advantage of Amazon Prime Day 2019's deals on garden furniture and outdoor accessories, plus find great savings on garden storage, hot tubs and more!




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Amazon Prime Day 2019: Best deals for PS4 and Nintendo Switch bundles

Check out Amazon Prime Day 2019's best deals and console bundles for PS4, Nintendo Switch and Xbox One including offers like a Playstation 4 with FIFA 19 or Nintendo Switch with Mario Kart.




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Amazon Prime Day 2019: The best deals on fitness gear

With thousands of deals being rolled out over the 48 hours of Amazon Prime Day, it can be hard to keep up. Here are the best deals on fitness across the site including resistance bands and more




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Amazon Prime Day 2019: Best deals on kids toys from LOL Surprise to Fortnite figures

Amazon Prime Day is in full swing with thousands of deals, including kids toys and games. From LOL Surprise to furReal and Avengers Endgame toys, shop the best deals on toys and games here.




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Amazon Prime Day 2019: Best deals on luggage including Samonsite suitcases and more

Check out Amazon Prime Day's best deals on luggage from top brands like Samsonite and more. Find offers on cabin-sized luggage to carry on suitcases as well as hold luggage and suitcase sets.




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Amazon recruiting army of drivers: Tech giant to sidestep Royal Mail

The internet shopping giant is urging entrepreneurs across the UK to set up businesses for as little as £10,000 as part of a major scheme to bring more of its operations in-house.




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Black Friday UK 2019: When is it and how to prepare for Amazon's deals

Black Friday 2019 will soon kick off in the UK and around the world, with Amazon set to offer huge discounts on products. Here are all the details from when Black Friday is to how to prepare for it.




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Amazon early Black Friday deals: Save on Nintendo Switch consoles and games

Black Friday 2019 is upon us and Amazon is offering more great offers than ever, including some great deals on Nintendo Switch consoles and games - from the Switch Lite to Pokemon Sword.




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Black Friday Xbox One S deals: eBay wins Black Friday with £99 Xbox deal - back in stock today

Looking for the best Xbox One S Black Friday deals?eBay is offering of a 1TB Xbox One S All Digital console with Minecraft, Sea Of Thieves and Fortnite for £99.




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Very's Nintendo Switch Black Friday deal sold out but here's the next best offers

Black Friday 2019 is well under way, but there are still many online bargains to be had, including great savings on Nintendo Switch Black Friday deals on Amazon, Very and Argos.




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From the Fitbit Inspire to the Apple Watch Series 5: The best activity trackers

Picking activity trackers is hard. Which one to go for, the top-of-the-range smartwatch or the simple-wristband that doesn't break the bank? We take a look at some of the best ones on the market




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Best coffee pod machines: Get your caffeine fix without the faff

Coffee pod machines offer the perfect solution for avid coffee lovers looking for their daily caffeine fix. Here are the best five coffee pod and capsule machines on Amazon right now.




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Amazon reveals new Echo Dot with clock LED display that tells the time, temperature and more

Autumn brings with it plenty of tech giants unveiling their latest gadgets, and Amazon is no different, revealing an update to the popular, low-priced Echo Dot smart speaker




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Best portable chargers: Keep your smartphone battery alive with these power banks

Portable chargers are compact, mobile and can often hold enough power to charge your phone multiple times over. Here are the best power banks on Amazon to keep your devices fully charged.




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Jeff Bezos and Lauren Sanchez enjoy another day of their St Barth getaway with her son

Jeff Bezos and Lauren Sanchez were seen causally strolling through St Barth with her son, Nikko Gonzalez, as they explored the French Caribbean island on Monday.