What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

What's New in the 2nd edition:

• Accommodation in Employment
• Discipline
• Diversity
• Due Diligence
• Orientation Programs
• Outsourcing
• Privacy
• Recognition Programs
• Retention Strategies
• Succession Planning
• Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

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Summary of this eBook

In periods of fluctuating economies and rapidly changing workforces, Pensions and Benefits take on an added importance. In the section on Pensions you will have access to an extensive review of pension legislation and requirements, funding guidelines, and taxation as well as other critical information necessary to help you manage your portfolio through these challenging times. The section on Benefits will guide you through the multitude of choices available, including flex plans and non-traditional benefits, and discuss how each can be used to provide additional value or cost control. In Payroll Processing, you will find an effective, easy-to-navigate reference guide for all your payroll needs.

This eBook has three sections:

• Pensions
• Benefits
• Payroll Processing

About the Authors

Neil Cohen obtained his LL.B. from the University of Western Ontario and was called to the Bar in 1996. He has extensive experience as a research lawyer and writer in the human resources field. He previously worked as a research lawyer with a major consulting firm, and as the Senior Editor of the CCH publication the Canadian Employment Benefits and Pension Guide. Neil is the current editor of the CCH publication PENFACTS: A Guide to Pensions in Canada.

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

Summary of this eBook

Employment and labour law is the lifeblood of HR practitioners and plays an essential part in managing the workforce. Whether you’re an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

This eBook has five sections:

• Employment Standards
• Employee Information and Records
• Discrimination
• Privacy
• Health and Safety

About the Authors

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such Wolters Kluwer CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

Paul Shemilt, CHRP graduated as a mechanical engineering technologist from Durham College, and later obtained his Certified Human Resources Professional designation in 1990. He began his career as a manufacturing supervisor in a unionized environment, and progressed in two global companies to director of corporate human resources.

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Summary of this eBook

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

This eBook has five sections:

• Employee Relations
• Employee Development
• Staffing
• Compensation
• HR Strategy

About the Author

Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

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An essential resource for day-to-day payroll functions.

Canadian Master Payroll Guide, 2nd Edition puts all of the critical information you need for day-to-day payroll issues at your fingertips. This essential resource is the only guide on the market to include convenient charts and formulas. Plus, its comprehensive information is packaged in a portable format that’s up-to-date and easy to understand.

The Canadian Master Payroll Guide covers all standard payroll situations, and includes background and commentaries that provide helpful guidance on how to apply the information in each section. The Guide is organized in an intuitive way that mirrors the payroll workflow, and it also includes easy-to-understand interpretations and charts of national and provincial legislative requirements.

The 2nd Edition of the Guide includes key updates that all payroll professionals need to know for 2011.  Here is a sample of what’s new:

2011 Rates and Figures:s

• Provincial Tax Rates
• CPP/QPP Annual Maximums and Contribution Rates
• EI Premiums and Premium Reduction
• Workers’ Compensation Maximum Insurance Earnings
• Employer Taxes and Levies
• Employer Pension Plans Contribution Limits

Taxable Benefits
Changes have been made to the treatment of:

• Gifts and Awards
• Wage Loss Replacement Plans
• Employee Stock Options

Employment Standards

• New and revised Prince Edward Island Employment Standards Legislation
• New Organ Donor Leave for Manitoba and Quebec
• New Citizenship Ceremony Leave for Manitoba
• Minimum Wage rate changes for all provinces as appropriate 
• Record of Employment (ROE)
• The Employer Guide to completing the Record of Employment has been revised and expanded.

Year-End Reporting
The new CRA and Revenu Québec electronic filing requirements have been incorporated.

Reporting of Retiring Allowances
Changes in the reporting of eligible and non-eligible retiring allowances amounts, including those amounts paid to Status Indians, have been incorporated.

T4A Redesign
Recent changes to the T4A slip have been identified and explained.

The Canadian Master Payroll Guide, 2nd Edition simplifies payroll to ensure that:

• Payroll transactions are accurately reported and recorded
• Your organization meets all governing legislation and regulations
• Monies withheld from employees’ pays are held in trust and rem

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Make sure you are up-to-date on recent changes to employment and labour law with this best seller.

The Canadian Master Labour Guide has made it easier for our customers to stay on top of changes in federal and provincial employment and labour law.

And -- we provide key commentaries to help ysou quickly understand what the changes mean so you can respond appropriately.

Here is a sample of some recent changes to employment and labour law included in this new edition:

• Major overhaul of employment standards in Prince Edward Island
• Addition of several new leaves of absence, including organ donor leave in Manitoba and Quebec, and citizenship ceremony leave in Manitoba
• Significant changes to human rights in Newfoundland and Labrador from new Human Rights Act
• New protections for foreign live-in caregivers in Ontario
• New workplace violence and harassment requirements in Ontario (Bill 168)
• Changes to construction industry labour relations in Saskatchewan
• Minimum wage increases in Manitoba, PEI, Quebec, and Nunavut
• Employment Insurance Regulations modified to include new plan for the self-employed, now in effect
• Changes to special Employment Insurance benefits relating to training and pilot projects

Employers and advisors trust the Canadian Master Labour Guide to be their definitive source for employment and labour law, including information on:

• Key changes in statutory requirements
• Critical court rulings
• New government policies
• Labour Jurisdictions
• Labour Standards
• Fair Employment Practices: Human Rights, Equal Pay/Pay Equity, and Employment Equity
• Special Issues: Occupational Health and Safety and Employment Insurance
• Organized Labour
• Collective Bargaining

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"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

• Appreciate the importance of aligning and communicating individual and corporate goals
• Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
• Appreciate the true consequences of retaining counterproductive employees
• Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
• Know why they need to define the "rules of engagement" for staff
• Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

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"Very informative, direct and relevant information provided."

Webinar information current as of October 6, 2009

In an unstable economy, employers are faced with some tough decisions surrounding layoffs and employee terminations. During this webinar, Jamie Knight of Filion Wakely Thorup Angeletti LLP will give you the tools you need to successfully determine, administer, and oversee the temporary or permanent reduction of your work-force. Jamie will walk you through tips on how to effectively communicate to your staff, ways to manage rumours and response reactions and how to ensure that the ‘survivors’ remain engaged and motivated.

Key Learning Objectives:

• Improved decision-making about work-force reductions
• Understanding the importance of pre-determined policies and procedures for lay-offs and employment terminations
• The various types of work-force reductions and understanding the appropriate choice
• Legal and effective implementation of work-force reductions and follow-through
• Managing the fallout – the need for effective internal and external communication
• Recognizing the importance of keeping the remaining employees informed and engaged

Speaker

James G. Knight
Jamie Knight, a partner at Filion Wakely Thorup Angeletti LLP, represents management in all areas of employment and labour relations law, with particular experience in guiding employers through all stages of the dismissal process, including trial and appeals if litigation ensures. Jamie is a teacher and trainer, and advocates sound human resources practices in both union and non-union workplaces. His clients are in industries as diverse as manufacturing, technology, financial services, entertainment and construction. Jamie is an experienced litigator, in

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"Lauren Bernardi is an excellent speaker who presented a point of view that was believable with real life scenarios."

Bonus: An article on "Nine Steps to Effective Discipline", a copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Key Learning Objectives:

• Be aware of the impact of recessionary times on employee performance
• Recognize the difference between performance issues and disciplinary problems and why it matters
• Understand how to enhance employee performance by setting goals and expectations, and providing meaningful feedback and support
• Recognize the importance of effective disciplinary measures in maintaining efficient operations
• Be capable of handling problem employees: learn how to determine the cause and correct the problem through performance improvement plans, progressive discipline and other management tools

Speaker

Lauren Bernardi

Lauren has been practisin

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Webinar information current as of December 3, 2009

HR professionals are striving to become strategic partners; a key success factor is the ability to measure results. Join us as Kathline Holmes CHRP, walks you through best practice tools and techniques that are used to measure HR results. Guidance around HR Metrics, benchmarking and how to present these results successfully, in order to build buy in from the executive team, will also be covered.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Key Learning Objectives:

• Understand why you should care about HR Metrics
• Look at common mistakes around developing and implementing Metrics
• Recognize the different types of metrics
• Tips on selecting metrics
• Get the tools you need to create your own dashboard
• Effective ways to communicate your results

Speaker

Kathline Holmes, CHRP
Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women.

With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today.

For more information, please visit http://www.gailforceresources.com

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar includes:

• P

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"Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."

Webinar information current as of October 15, 2009

Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.

During this webinar you will:

• Learn how to negotiate with increased confidence and professionalism
• Come to the table incredibly well prepared
• Understand where your negotiation style works for you and where it works against you
• Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
• Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form

Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.

Speaker

Dr. Brad McRae
Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.