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US consumer watchdog proposes rules for Big Tech payments, digital wallets

The Consumer Financial Protection Bureau's proposal would subject companies like Alphabet, Apple, PayPal and Block's CashApp to bank-like supervision, with CFPB examiners inspecting their privacy protections, executives' conduct and compliance with laws barring unfair and deceptive practices.




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How Blue Sapphire Healthcare is building parallel digital solutions at low cost

Over 80 percent of invoicing at Blue Sapphire Healthcare has already gone digital with patients also accepting digital invoices.




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Eight in 10 women employed in tech roles work in non-tech companies: Survey

The survey was conducted with more than 20,000 engineering graduates from various streams across India. It revealed that the average score of women stood at 27% against 31% of men in 2020, which increased to 40% as against 39% of men in 2021, thereby showcasing how women were better prepared for employment than men. However, in 2020, the average score of women declined to 25% as against 28% of men, the first decline in three years mainly due to the adoption of the hybrid mode of learning.




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Anonymous GPS data could help check people's usage of green spaces: Study

A recent study shows how the public's use of parks and other green spaces in metropolitan areas can be tracked using anonymized GPS data from people's smartphones, which could help guide their management.




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IISc scientists use AI, Raman spectroscopy to detect bacterial pathogen

In a new study, Siva Umapathy and Deepak Kumar Saini’s teams have demonstrated another application for this combination: Quickly identifying bacterial pathogens in different types of clinical samples.




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Centre invokes Data Protection to tighten noose around e-pharma companies

The Drugs, Medical Devices and Cosmetics Bill, 2023, will replace the existing Drugs and Cosmetics Act of 1940.




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Exploiting misconfigurations are the most common modus operandi for hacks, says study

Crucial for CIOs and CISOs to stay informed and proactive in the face of the evolving threats, reveals a study made exclusively available to ETCISO.




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Member Event: Horticulturist Walking Tour of Garden Conifers, Dec. 20

To celebrate the winter solstice, please join Andrew Doran, Director of Collections, for a behind-the scenes walking tour of conifer (cone-bearing) plants in the Garden. You will explore the diversity of conifers including pines, spruces, firs, hemlocks, redwoods and cypresses to name a few. We will have light refreshments and introductions before heading into the Garden.Learn more and register here




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Wherever you are on the journey to cloud, make it a more comfortable ride

Cloud technology is the first step on the path to IT modernisation for many enterprises. It’s a new way to connect applications — and a whole new way to use IT to grow your business and become more agile.




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Trust BT to get your people collaborating

Working together to create stronger results, that’s collaboration. It’s at the heart of every modern organisation, and one of the main ingredients for success. But how can you make the most of it in your business setting? Are your people equipped with the tools they need to truly thrive when they work together?




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The future of networks: Creating a stunning communications experience

Your office isn’t just an office any more. It’s a park, a hotel, an airport lounge. In each case, your people need to have the same experience, whatever device they’re using. And you need complete control so you can manage your resources on the fly.




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Unify my communications with BT One : Video

An executive in a large global enterprise claims to be losing 125 minutes per day due to poor communication, collaboration and information flows!*By unifying your voice, instant messaging, collaboration and mobility together, you can boost efficiency and simplify your operations.




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Transform collaboration with Cisco unified communications from BT

Cisco unified communications (UC) give your teams the freedom to be productive from anywhere, on any device. Available as one of our Cisco cloud services using Hosted Collaboration Solution (HCS) or as an on-premises solution, Cisco UC lets you access presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing.




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BT One Collaborate - Conferencing and collaboration services

People have high expectations of how they should be able to collaborate at work – driven by the impact of advanced technologies on the entertainment experience. We make things simple, and give users the best experience




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Connecting the world with powerful collaboration tools

Through five short use cases this powerful four-minute video shows BT innovating to use interactive video conferencing in managing operations and communicating externally and internally across Asia, Africa and the Middle East. Ruth Rowan and Kevin Taylor of BT Global Services describe how high definition video and Dolby quality sound is enabling enhanced and effective collaboration for BT teams serving customers across this geographically diverse 99-country region.




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Cloud contact centres

BT Cloud Contact Offers customers a complete contact center solution including in built omni-channel, embedded IVR, and an inbuilt customer relationship system as standard.




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GSK Nutritional Healthcare chooses a BT Cloud Contact solution

GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive




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BT Inbound Contact

Boost contact centre efficiencies with Inbound Contact




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Hybrid cloud: a roadmap for the real-time economy

In the real-time economy, the demand for cloud services keeps growing with the hybrid cloud as the optimal architecture for handling the inevitable complexity of the agile company’s IT infrastructure.




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Video : Let my customers self-serve with Auto Contact

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.




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Nxtra by Airtel becomes first Indian data center company to join RE100 initiative

Nxtra by Airtel in India pledges to RE100, contracting 422,000 MWh renewable energy. With a commitment to net-zero goals by 2031, the company focuses on operational efficiency and environmental sustainability through innovative strategies.




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Ireland data centers consume more power than houses

According to Ireland's Central Statistics Office (CSO), data centers consumed 21 percent of all metered electricity consumption in 2023, up from five percent in 2015 and 18 percent in 2022.




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China invests $6.1 billion in computing data center project, official says

Beijing officially launched the initiative, dubbed "Eastern Data, Western Computing", in early 2022 as part of President Xi Jinping's push to build a "digital China".




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Sify data centers ready to support AI servers with liquid cooling: CEO

Sify is one among the leading data center operators with existing installed capacity of 190 MW in 12 centers across 6 cities Mumbai, Noida, Chennai, Bangalore, Hyderabad, Kolkata, Bangalore and two upcoming facilities in Noida and Chennai.




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IXP companies hiking investments amid data center boom

Investments in Internet Exchange Points (IXPs) and peering networks are set to increase in India due to the data center boom. Companies like Extreme Infocom and DE-CIX India are planning significant investments, aiming to enhance data exchange infrastructure and support growing IT workloads and data consumption by mobile users.




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Data centers make compelling case for investment: Report

The investment banking company expects the data center market to undergo significant structural changes, through the introduction of new business models and new investment profiles. Cloud computing is likely to remain the main driver of expansion for the data center industry.




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Constellation seeks data centers at power plants despite regulatory setback

Constellation said it is seeking guidance from regulators after FERC's decision about co-location, which had become a promising prospect for Big Tech's plans to quickly access large amounts of power for its AI expansion instead of waiting for years to connect to the grid.




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Companies expect 15%productivity gain on average with enterprise AI: Infosys

The biggest gaps lie in technology readiness, with only 9 per cent of companies possessing the necessary AI capabilities like machine learning frameworks, prebuilt algorithms, and dynamic compute.




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DX is revolutionizing vehicle crash test system industry: Abhinav Srivastava, Daimler India Commercial Vehicles

Abhinav Srivastava, CIO, Daimler India Commercial Vehicles, talks about how technology is reshaping automotive safety.




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Rise of AI agents is imminent: Godard Abel, Global CEO, G2.com

Organizations can tap into $200 billion AI infrastructure built by Amazon, Microsoft, Google




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We practice digital at the fore, human at the core: Shalini Warrier, Federal Bank

In an interview with ETCIO, Shalini Warrier, Executive Director, Federal Bank shares how their Digital CoE fosters a multi-disciplinary approach to banking, how it works together with the business to identify new opportunities, tenets of a bank-fintech partnership and how technology is at the fulcrum of every banking innovation.




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Digital leadership: Key highlights from ET CDO Conclave 2024

Recognizing the vital role of Chief Digital Officers, ETCIO recently hosted its inaugural CDO Conclave 2024. This event aimed to foster a confidential executive community for CDOs, encouraging the exchange of best practices, insights, and successes.




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Strategies for large enterprises to scale conversational AI across multiple touchpoints

For large enterprises, Conversational AI isn't just another digital tool; it's becoming a strategic imperative. Consider this: a typical Fortune 500 company handles over 50 million customer interactions annually across various channels – from social media and websites to mobile apps and contact centers.




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Digi Yatra operates on principle of privacy by design, brings convenience & security: CEO Digi Yatra Foundation

“We have already crossed 7 million users on the Digi Yatra app. Every day, around 30,000 new users are enrolling in the system. In terms of usage, Digi Yatra has been used more than 30 lakh times across airports in India, and this number continues to grow rapidly.”




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Manipulation of liquid crystals could help control drug-delivery process

Liquid crystals are strange substances, both fish and fowl. They can flow like a liquid, but have the orderly molecular structure of a crystalline solid. And that internal structure can be changed by small cues from outside.

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  • Physics & Chemistry

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Water helps assembly of biofibers that could capture sunlight

When it comes to water, some materials have a split personality - and some of these materials could hold the key to new ways of harnessing solar energy.

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  • Physics & Chemistry

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Experts anticipate significant continued reductions in wind energy costs

Technology advancements are expected to continue to drive down the cost of wind energy, according to a survey of the world's foremost wind power experts led by Lawrence Berkeley National Laboratory (Berkeley Lab). Experts anticipate cost reductions of 24%-30% by 2030 and 35%-41% by 2050, under a median or 'best guess' scenario, driven by bigger and more efficient turbines, lower capital and operating costs, and other advancements (see Figure 1).

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  • Physics & Chemistry

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Land-based food not nutritionally sufficient for wild polar bears, according to new study

A study, by San Diego Zoo Global conservationists, released this week (Sept. 12, 2016) is shedding new light on how scientists evaluate polar bear diet and weight loss during their fasting season. On average, a polar bear loses up to 30 percent of its total body mass while fasting during the open-water season. Although some scientists previously believed land-based foods could supplement the bears' nutritional needs until the sea ice returns, a new study published in the scientific journal Physiological and Biochemical Zoology has revealed that access to terrestrial food is not sufficient to reduce the rate of body mass loss for fasting polar bears.

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  • Earth & Climate

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When vendor meetings become a dreadful affair

Like any other CIO I get several mails and calls and meeting requests from vendors – small and big, old companies and startups, current partners and potential partners. I must admit, I do not entertain most of the requests.




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To survive, CIOs need to act as a conduit between business and IT

It is crucial for CIOs to break free from set behaviors and relationships in order to establish IT as a full business partner. If CIOs complain that they feel ignored by the business, they are themselves to blame.




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Subsidies from Big Tech should be last option for EU telcos: Meta Platforms

Companies such as Meta have said such a move would not solve the telcos' financial problems and ignores hefty investments by tech companies.




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SpaceX launches satellite to boost Indonesia internet coverage

Over a third of Indonesia's population do not have access to the web, especially in far-flung areas of the world's fourth most populous country.




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Internet companies mail dissent note against IAMAI’s stand on digital competition bill

Internet and Mobile Association of India (IAMAI) had submitted its views to the CDCL opposing the prescription of ex-ante regulations for digital companies, saying that ex-ante measures “may limit growth not only of the market in question but the digital economy altogether”.




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Banks move to cash in on QR code pay boom

HDFC bank, ICICI Bank and others are deploying their own QR code stickers at merchant outlets, competing with the likes of Paytm and others.




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Upcoming aviation, tech ventures giving Noida new identity: UP Minister Nand Gopal

"With the development of Asia's largest airport at Jewar, the freight corridor, data centres, food park, toy park, medical device park, an Integrated Industrial Township in Greater Noida, multi-modal transportation hub, the region managed by the Noida, Greater Noida and Yamuna Expressway authorities has got a new identity," Nand Gopal Gupta said.




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Russian court fines Google an additional $47 million

Google was fined 2 billion roubles in February 2022. The Federal Antimonopoly Service (FAS) at the time said Google's YouTube had a "non-transparent, biased and unpredictable" approach to "suspending and blocking users' accounts and content". The FAS said the previous fine it imposed on Google had been doubled due to non-payment.




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Internet shutdowns cost $1.9 billion to India in Jan-Jun 2023: Report

The shutdowns also led to a loss of nearly $118 million in foreign investment and triggered over 21,000 job losses, the global non-profit Internet Society said in its report 'Netloss'.




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Ecommerce logs 24% Q2 growth as premium products click; slowdown hits low-priced items

The 24% quarterly growth follows a slower-than-expected 16% growth in the January to March quarter, as reported by ET in May. While certain segments like pharma and eye wear have grown at a faster clip, senior ecommerce industry executives said there is an emerging trend of slowdown in online sales of low-priced items across categories like fashion, appliances, etc.




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Meta may release a ‘commercial version’ of its language model for businesses: Report

Meta announced the LLaMA in February this year in several sizes (7B, 13B, 33B, and 65B parameters) so it can be used by a range of users and companies. At I/O 2023, Google also talked about multiple LLMs that are suited to companies of different sizes.