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Lawmakers Pass Bill Limiting Recovery for Misclassification

Louisiana lawmakers passed a bill that would establish notice requirements for carriers to seek additional premium payments from employers that misclassified their workers and limit how much insurers can recover. Rep.




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Court Upholds Award for Carpal Tunnel, Denies Employer's Request to Take Offset

A Louisiana appellate court upheld an award of benefits for a worker with carpal tunnel syndrome and ruled that his employer was not entitled to an offset against its liability. Case: Caldwell…




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Court Overturns Approval for Change in Doctors, Denies Forfeiture Claim

A Louisiana appellate court overturned a judge’s decision approving a worker’s change of physician but upheld the denial of the employer’s request for a forfeiture of benefits. Case: Southern v. Servpro…




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High Court: No Compensation for Jouster Injured at Renaissance Festival

The Louisiana Supreme Court declined to hear the appeal of a decision finding that a man injured while jousting was excluded from the state's workers' compensation system. On Tuesday, a 6-1…




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Court Upholds Denial of Worker's Claim for PTD

The South Carolina Court of Appeals upheld the denial of a worker’s claim for permanent total disability benefits. Case: Cox v. Palmetto State Transportation, No. 2019-001936, 05/29/2024, unpublished. Facts: Jennie Cox allegedly…




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Supreme Court Reinstates PTD Award for Worker With Back Injury

The South Carolina Supreme Court reinstated an award of permanent total disability benefits for a worker who lost the use of his back, despite the low impairment ratings he had received. Case: Paulino…




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No Benefits for Worker Injured in Fall From Ladder

The South Carolina Court of Appeals upheld the denial of benefits to a worker who was injured when she ignored her employer’s instruction to not use a ladder. Case: Bridges v.




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Supreme Court Clarifies Statutory Review Process for Comp Cases

The South Carolina Supreme Court seized an opportunity to clarify the statutory review process for workers' compensation cases in addressing an injured correctional officer’s long-pending claim. Gena Cain Davis worked as…




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Employer Penalized for Late Award Payment

The South Carolina Court of Appeals upheld a 10% penalty against an employer for its late payment of a worker’s award. Case: Jefferson v. South Carolina Department of Transportation, No. 2019-001643, 09/11/2024,…




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Worker Fails to Show Good Cause for Delayed Prosecution of Claims

The Kansas Court of Appeals ruled that a worker failed to show good cause for his delay in prosecuting his claims and that they were therefore properly dismissed after pending for…




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Worker Fails to Prove Employer's Payroll Met Threshold for Coverage

The Kansas Court of Appeals ruled that an injured worker failed to prove that his employer’s payroll met the statutory threshold for coverage under the state Workers Compensation Act. Case: Romero v.




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State Fund Must Pay for Continuing Treatment of Worker's Injury

The Kansas Supreme Court upheld a determination that the state Workers Compensation Fund was liable for paying the continuing treatment expenses for a worker who had accepted a job out…




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10.5% Rate Cut Approved for October

The Wisconsin Department of Workforce Development and the Office of the Insurance Commissioner said businesses will pay an average of 10.5% less for workers’ compensation coverage, starting Oct. 1. The state’s…




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Palliative care beneficial to manage symptoms, improve quality of life for people with CVD

Statement Highlights: Palliative medication management focuses on providing relief from symptoms and enhancing quality of life for people with cardiovascular disease throughout the various stages of the disease. Decisions about initiating, adjusting...




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30-year risk of cardiovascular disease may help inform blood pressure treatment decisions

Research Highlights: A comparison of two tools for calculating cardiovascular disease risk found that if only the current 10-year risk thresholds are applied, fewer adults may be recommended for blood pressure-lowering medication. The tools, The...




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High blood pressure a concern for adolescents and young adults in U.S.

Research Highlights: In the first study, nearly 23% of young adults (ages 18-39 years) included in the NHANES 2017-2020 datasets had high blood pressure (130/80 mm Hg or greater). In addition, they were more likely to self-report being uninsured, food ...




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Nominate a stroke hero today: 2025 Stroke Hero Awards open for submissions

DALLAS, Oct. 1, 2024 - Strokes can strike at any age, challenging survivors to overcome physical, emotional and cognitive changes. Nominations are open now for the 2025 Stroke Hero Awards from the American Stroke Association, a division of the ...




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Free estate planning webinar provides tools for a secure financial future




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Playful Indulgences with Adobe Pixel Blender for Photoshop


Sometimes I just find I have a need to play. Not the sand lot type, even though that might be fun, but more along the lines of creativity with my artworks. With painting I can just slop the wonderful colors around and see what happens but clean-up is more effort. But with photography it's not always as easy.

I could throw my camera up in the air with a timed shutter and see what happens, but I am afraid of dropping it and then seeing a lot on money becoming dust on the ground with a broken camera.

Digital editing allows me that freedom and the only cost is my time. Definitely less risky.

I came across a video that shows the use of an Adobe Labs plug-in for Photoshop CS 4&5 called Pixel Bender. Being also a painter I was more interested in the oil painting effects as demonstrated with the image I 'bent' below. I may take this further as I will need to get rid of those bright white objects at the top of frame to make this image useful.


The above image was run once in pixel bender to give texture in the parrot, but I found that the remaining detail was all too much the same and still too fine in detail for the background. I masked out the parrot, used the blending too to see if this would help. Not much, so I ran pixel bender again on several iterations on just the background to get the final image above. I didn’t realize until later that the smudging of texture actually added to the larger texture in pixel bender.


One again for above image I ran pixel bender to get the effect for the chairs and table and then playing around with iterations on just the background and with the smudging tool to get a less contrasty detail here.
In trying to use other images to see how they worked it became apparent that for it to work well there should be sufficient detail and contrast in image for it to produce better results. I also noticed that image size from 800 to 4,000 pixels each had different effects. The largest brush size was 15 pixels and with the large images the effects became smaller. 


The 2 photos of the fall scene are identical except for image resolution. The above was 1,000 pixels wide and below was 4,000+ wide


It's easy to see the difference in effects. For the smaller image I even had tor reduce the brush size so as not to over-dominate the bending effect.

From the experiments, or is it playing around, I noticed that when areas were smudged in linear or curved arches it increased the detail effects to make them larger as in the parrot's background and with the same fall scene but with smudging on the trees in image below.


These may not be exactly to your taste but if you are digitally creating painting-type images then by combining different effects for areas within the photograph, a more pleasing painting effect can be created. It is important for any effect type that there be variation in texture detail, size and contrast, like a real painting to create harmony and vision flow within the image.

The most important aspect is to create images that you like and not for others and that you have fun doing this. While I was playing around I completely lost track of time which for me is a sign that my creative juices are really flowing and I'm exploring new avenues.

Please send me some links if you have any digital creations that were just fun and you enjoyed the outcome.

Niels Henriksen




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Flickr Update for Niels Henriksen


Just a short note to let my readers know that I have reached 10,000 plus viewers on Flickr.

So a little jump for joy.


While for many this may not be momentous, for all those who have photos on Flickr, it is a step for me in trying to get more exposure for my photographs. While I joined in 2007 I did start to add image until a couple of years ago after my first trip to San Miguel de Allende in Mexico.

F/24 @ 1/6 sec

I like this image because it takes a moment to figure out that this is a person on a bike jumping, flying through the air in a skateboard park.

 F/16 @ 1/250 sec

These photos are 2 examples where controlling the shutter speed is important. In the first photo a slower shutter speed is used to blur action and the other photo a faster shutter speed to freeze it. Do take the time to drop by and view some of my images and do take the time to connect on Flickr so that I can view your photos.

 You can view my photo-stream here .

Niels Henriksen




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Leading national groups voice ‘full support’ for prohibiting menthol cigarettes and all flavored cigars

WASHINGTON, D.C., November 5, 2023 — Weeks after the Food and Drug Administration (FDA) sent rules to end the sale of menthol cigarettes and all flavored cigars to the White House Office of Management and Budget for final review, the American Heart ...




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Former U.S. surgeons general urge Biden administration to act on menthol cigarettes




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In victory for public health, federal appeals court upholds FDA’s graphic cigarette warnings

WASHINGTON, D.C. – In a major victory for public health, a three-judge panel of the U.S. Court of Appeals for the Fifth Circuit has unanimously upheld graphic  health warnings on cigarette packs and advertising required under a 2020 FDA rule. This...




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Updated WIC packages will enhance support for women, young children

WASHINGTON, D.C., April 9, 2024 — Today, the U.S. Department of Agriculture (USDA) announced final revisions to the Women, Infants and Children (WIC) food packages. Nancy Brown, chief executive of the American Heart Association, the world’s leading...




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New CDC grants will help fortify nation’s public health system

DALLAS, October 11, 2024 — The American Heart Association has secured awards from the Centers for Disease Control and Prevention (CDC) for projects that will increase education and awareness of heart valve disease. The awards, totaling $8.4 million ...




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Second booster approved as option for additional protection against COVID-19




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American Heart Association announces new national volunteer leaders for 2022-23

DALLAS, July 5, 2022 — The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all, announced its volunteer board leadership for fiscal year 2022-23. Raymond P. Vara, Jr., continues as the board ...




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NFL founds coalition to advance adoption of life-saving policies for student athletes

Professional Sports and Leading Public Health, Nonprofit and Patient Advocacy Organizations Will Advocate State Adoption of Best Practice Medical Emergency Policies NFL Foundation Commits $1 Million in Grants to Support Nationwide CPR Education, AED ...




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The American Heart Association joins consortium with full support for a new American Board of Cardiovascular Medicine

DALLAS, Monday, October 30, 2023 – The national Board of Directors of the American Heart Association last week voted to provide full support to the House of Cardiology’s consortium proposal to create a new American Board of Cardiovascular Medicine...




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Federal spending bill is a net positive for public health

WASHINGTON, D.C., March 8, 2024 — The American Heart Association, the world’s leading voluntary organization focused on heart and brain health that is celebrating its centennial birthday this year, issued the following statement in response to Congress’...




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Unexplained changes in cholesterol may help identify older adults at risk for dementia

Research Highlights: A study of older adults in Australia and the U.S. indicates that cholesterol levels that fluctuate significantly from year to year without a change in medication may someday help to identify those with a higher risk of developing ...




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Fear of another heart attack may be a major source of ongoing stress for survivors

Research Highlights: Fear of another heart attack was a significant ongoing contributor to how heart attack survivors perceive their health, according to a new study. While anxiety and depression are recognized as common conditions after a heart ...




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Heart disease could hit up to 28 years sooner for people with CKM syndrome

Research Highlights: Scientists conducted a simulation study to estimate the impact of cardiovascular-kidney-metabolic (CKM) syndrome on cardiovascular disease (CVD) risk prediction. The study found that adults with chronic kidney disease would have ...




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Updated guidance reaffirms CPR with breaths essential for cardiac arrest following drowning

Updated Guideline Highlights: The American Heart Association and the American Academy of Pediatrics update recommendations for untrained lay rescuers and trained rescuers resuscitating adults and children who have drowned. One important update is the ...




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Early detection, intensive treatment critical for high-risk patients with Kawasaki Disease

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My New Project: A Curated, Quality New Marketplace for Designers

Today I have a really exciting update, sharing exactly what I've been working on for the past year. At my other website Design Cuts, we've just launched the most curated, high quality marketplace anywhere for designers just like you!




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We are looking for Junior Experience Designers! (Closed)

    The hiring for this position is now officially closed! Design Sojourn is a Design Led Innovation Consultancy that loves to inspire, impact and create better lives. We are currently looking for smart, dynamic, self-motivated Junior Experience Designers with strong verbal/written communication skills and...

The post We are looking for Junior Experience Designers! (Closed) appeared first on Design Sojourn. Please click above if you cannot see this post.




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ESC and Design Sojourn’s Innovating for Sustainability Programme Offers Grant Support for Singaporean Companies

ESC, the leading sustainability consultancy in Asia, and Design Sojourn, a renowned design thinking and innovation consultancy, have partnered to launch the Innovating for Sustainability Programme (ISP). This new programme aims to help Singaporean companies capture new innovative business opportunities and enhance their capabilities in...

The post ESC and Design Sojourn’s Innovating for Sustainability Programme Offers Grant Support for Singaporean Companies appeared first on Design Sojourn. Please click above if you cannot see this post.




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Design Thinking: A Catalyst for Business Growth

Running a business is widely recognized as challenging, with the average startup lasting only about five years. While starting a business might seem straightforward, maintaining it proves to be the true test, a reality faced even by large multinational corporations.   Consider this: nearly 90%...

The post Design Thinking: A Catalyst for Business Growth appeared first on Design Sojourn. Please click above if you cannot see this post.




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Apps for City Wayfinding

Orientation and navigation in a unknown city can be hard, can these wayfinding apps help you along?

Exploring unknown cities for business or pleasure, for me, is always a joyful experience, walking around and getting into the city will enlighten your vision and makes you connect to the culture. Visiting the beautiful and exciting elements a city has to offer makes your trip an unforgettable visit. Getting information on how to get around in a city is essential for easy orientation and navigation.

Actually one of the most important factors that you will remember after visiting a city is how did you get around.

What items did you use to navigate through a city? How did public transport interacts with the navigation possibilities that you have? What was your feeling and with the items you used to navigate and did you find your way? Where did you get your information from and was it sufficient enough?

All of these questions make or break a your vision on city exploration.

Exploring a unknown city

When visiting a city there are different ways you can get there and after arriving you need to know where you are in the spatial environment in order to locate yourself and make decisions on where to go next. The provided information at that point of entry is critical for easy city exploration, if the provided information is insufficient, you might turn the wrong way and not finding the locations you want or need to visit. Going the wrong way increases feelings of disorientation, distraction and anxiety. The feeling that you are loosing time on exploring a city trip is one of the worst psychological emotions you experience.

City information

When visiting a new city is can be useful to check the cities website and obtain information about:

  • Public transport and available connections between the various transportation services
  • Getting a map of the city and locate your hotel, maybe even plan a trip from your city point to entry to the hotel
  • Maybe plan your trip via google maps and mark all the points your want to visit
  • Opening hours of the facilities you want to visit
  • I’m that kind of guy that doesn’t do any of the suggested items as described above… I just try to explore the city using my senses and trying to find where I need to go next. Sometimes this is a great and joyful experience, sometimes it causes disorientation and arguments with the people I travel with at that time.

Orientation and navigation in an unknown city

When using your senses to guide yourself in a unknown environment you need eye-level directional information and possibly a map to locate and navigate through the city. City often uses directional signs on streets to point you in the right direction and sometimes information panels are providing you with an orientation overview. In future posts I will go deeper into pedestrian navigation and city wayfinding. Other forms of navigation is through a mobile phone powered with for instance Google Maps or specific applications enhanced to bring you information about the city you want to visit.

City marketing and visitors information

As city marketing is the nr. 1 way of promoting your city, providing information to the visitors is also part of the branding strategy. Currently many cities worldwide are producing mobile applications to improve the visitors experience and this will make it easier to navigate through a city. I have compiled a list of iPhone applications which will let you navigation through a city using your own personal map.




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Signage & Information graphics

There are several books about signage systems and environmental graphic design available. Andreas Uebele wrote the book Signage systems & Information graphics and this is one of the best and most extensive books about signage available

Signage systems & Information Graphics

The 336 counting pages book has a hard cover and is 28,5 x 24 cm. The pages read well and quickly you can find what you are looking for by the index. The text layout and choose of typography fits well and reads great, designed in a grid way (similar to how signage is designed).

Andreas Uebele is a well known designer with the design identity agency in Germany “Büro Uebele”. They have managed to design many signage & information graphics projects in the last years, from airports, offices, library and more. The author describes the following elements of signage design:

  • Signage design, typography and how to choose a typeface
  • Production, planning and sign management
  • Projects from sign designs from all over the world
  • Extensive drawings and photos from sign projects

Typography & Signage

A key factor in signage design & information graphics is the choose of typography, with the choose of typeface you are able to make or break a design and its functionality. In the book is explained how to choose a typeface and what characteristics a certain typeface needs to have in order to be used in signage systems.

Uebele mentions different typefaces that they used in projects and explains the differences between the mentioned typefaces. A good introduction into choosing a typeface for signage & information graphics. Further on in the introduction the book goes deeper into designing for signage and which methods to use in order to achieve an effective signage & wayfinding system. With various examples and drawings you quickly read how and what to design.

Sign Design

The book explains how to use proper color systems and how to place them into a environment to create a good working signage system. The author explains why they have chosen the color combination, typography and size of the airport signage project described in the book.

A great insight in learning more about signage design. Further on there are more projects described and explained with extensive photo material and the actual production drawings. By the drawings you can get a good view of how the signage systems are designed and produced.

Signage projects from other designers

In the book are also described many other projects from different designers and design agencies than Buro Uebele, for instance Schiphol designed by Bureau Mijksenaar. There are various images and concept drawings aswel as the detailed information about typography, color use and more. By adding more information from other designers makes this book a must have reference guide into graphic design and signage systems. You get a clear insight of signage projects which control people in various fields of visual communication and showing them the way.

Information

  • Publisher: Thames & Hudson (October 29, 2007)
  • Language: English
  • ISBN-10: 0500513791 and ISBN-13: 978-0500513798
  • Hardcover: 336 pages

Buy Signage Systems and Information Graphics

This extensive signage graphics book is available at amazon.

Buy at Amazon




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Information design: Research and Practice

Information design is used in many applications, forms and means of expression. Often in relationship with multidisciplinary design aspects to communicate information to people and environments.

Information design

The book Information Design: Research and Practice by Alison Black, Paul Luna, Ole Lund, and Sue Walker is one of the most complete works around information design.

The book covers everything related to information design from wayfinding, map reading, form design, layouts to instructions. This book combines design theories and methods with professional practical case studies from leading information designers around the world.

The book has 4 main parts each with sub-chapters on topics related to the main part. Each chapter is well written and illustrated to research, explain the topic.

Part 1: Historical perspectives

A brief overview of early visualizations of historical time. The invention of statistical graphs. Ship navigation and the history of technical and scientific illustrations. The history part continues with Isotype for information design. And Marie Neurath about designing information books for young people. This part closes off with documents, graphics and text about the history of information design.

Part 2: Theoretical approaches

This part shapes the mind for graphic literacies for a digital age. With a visual rhetoric in information design for multimodality and genre. Interesting chapters in this part are about Interactive information graphics and Social and cultural aspects of visual conventions in information.This part closes off with in-dept research about Textual reading on paper and screens. And how to apply science to design.

Part 3: Cognitive principles

This part goes deeper into understanding information design. Whereas chapters cover topics such as:

  • Does my symbol sign work?
  • Icons as carriers of information
  • Warning design
  • Diagrams Chapter
  • Designing static and animated diagrams for modern learning materials
  • Designing auditory alarms
  • Design challenges in helping older adults use digital tablets
  • On-screen colour contrast for visually impaired readers
  • Contrast set labelling
  • Gestalt principles
  • Information design research methods
  • Methods for evaluating information design
  • Public information documents

Part 4: Practical applications

The last part of this extensive work focusses more on design elements and sorting of information. All of the following chapters are interested if you are into wayfinding, urban design and information design in general.

The topics include: Choosing type for information design and how to design Indexing and information design. Interesting research about when to use numeric tables and why covers on how to communicate the information in a effective way for complex and large data sets.

For wayfinding the next chapters give insights on the following topics:

  • Wayfinding perspectives
  • Designing for wayfinding
  • The problem of ‘straight ahead’ signage
  • Park at your peril
  • Indoor digital wayfinding
  • Visualizing storyworlds
  • Exhibitions for learning
  • Form follows user follows form

The final part resumes on information design & values which explains the LUNAtic approach to information design.

The importance of information design in healthcare and medical information is explained and researched in the following chapters:

  • Information design as a (r)evolutionary educational tool and
  • Design + medical collaboration
  • Developing persuasive health campaign messages
  • Information design in medicine package leaflets
  • Using animation to help communication in e-PILs in Brazil
  • Medical information design and its legislation

For who is this book?

This is such an excellent resource. Covering the complete field of information design and its multidisciplinary aspects of it. Also referred as the Bible for Information Design.

This book is for everybody who wants to learn more about concise and comprehensive information design. How to design for complex applications, how to sort information, what to show and what not to show, and at what time.

From graphic design students to experienced designers, there are things to learn from the book.

Key take-aways include history of information design, understanding the theories behind information design and how to improve the way to communicate from simple to complex topics in a visual way.

Conclusion

The book is carefully researched and put together, a true bible for information design. A recommended buy if you are into learning more about information design, graphic design, wayfinding and structural layouts and design strategy.

There could be somethings said about the consistency of writing throughout the book, although it didn’t bother me while reading topics. From my person experience, I am reading topics upon required to learn something about a topic in information design.

Information

  • Publisher: Routledge
  • Language: English
  • ISBN: 9780415786324
  • Softcover, 766 pages

Information Design: Research and Practice

Learn more about information design with the bible and buy the book at Amazon.

Buy bij Amazon




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Essential Design Principles for Hospital Wayfinding [2023]

Wayfinding

Finding your way in a hospital setting can be tricky. The stress of finding a department or destination in a (unfamiliar) building can a challenging experience.

What is there was a way to make finding your way in a hospital easier? This is where design discipline wayfinding comes into play and has the potential to improve the patient experience.

Wayfinding is a multidisciplinary design field that combines principles of cognitive psychology and human behavior for a better understanding of the surroundings.

For hospitals, wayfinding aims to address the following critical issues:

  • How can we make it improve wayfinding for patients?
  • Which design principles can assist to enhance the visitors experience?
  • How can we create an accessible environment for all users, including people with disabilities?

In this article we will explore the importance of wayfinding principles in hospitals. The challenges we face along the way and the innovative solutions that will improve the way patients navigate healthcare settings.

By exploring the role of both traditional and digital wayfinding tools, we will highlight the potential of well-designed wayfinding to improve wayfinding in hospitals. The goal is an improved patient experience and ultimately to contribute to reduced stress when visiting a hospital.

The challenges of hospital signage

Orienting and navigating a hospital environment can be challenging for patients, visitors and even medical staff. With wayfinding research we can look through the 'eyes' of the users and understand the bottlenecks and success factors of effective wayfinding.

In this chapter we explore the main challenges of signage and take a closer look at why these problems can arise.

A. Complexity of buildings

Signage 'shows' people the way in buildings and environments. A hospital building is usually a large building with several floors, wings and departments. A hospital can have more than 100 different departments, from Emergency Department, Intensive Care Unit (ICU), Surgery, Internal Medicine to Orthopedics, Radiology and Oncology. This can include many subspecialties.
A hospital usually consists of many departments and specialists, located throughout the hospital building, connected by squares and corridors.

Why can a hospital building have a complicated or confusing layout?

  • Due to expansion and renovations, buildings can be adapted over time. Expansion of wings and/or, for example, an attached building can lead to a confusing layout.
  • Due to functional requirements of departments, part of the hospital may not be accessible. As a result, to reach a certain department, you can get there via a detour.

How does (building) complexity affect patients and visitors?

  • A complicated layout brings increased stress. Can I find the department? Am I on time?
  • Difficulty finding departments. Where is department xx? How do I get to the department?

Why are hospital environments naturally stressful?

  • Due to health problems and emotional nature, a hospital can be experienced as stressful. What do I have? Can the doctor help me?
  • Due to time-bound appointments and procedures in a hospital. Am I on time? Where is...?

How does this stress affect signage?

  • Due to increased stress, people (usually) have a reduced ability to process information. Where should I look?
  • Due to an increased reliance on intuitive references. How does the signage work?

What are the unique signage challenges that different users face?

  • Patients, visitors are not familiar with the layout of the building. Where's what?
  • Patients, visitors have cognitive or physical limitations. May have difficulty processing the information.
  • Non-native speakers and/or have difficulty reading the signage.

Why is it important to consider user needs when designing signage?

  • Ensuring accessibility and inclusiveness principles, design-for-all concept.
  • Reduce the risk of disorientation
  • On time for an appointment
  • Consistent information provision towards a patient and visitor gives peace of mind in orienting and navigating in an (unfamiliar) environment.

Why can it be difficult to maintain consistency in hospital signage systems?

  • Due to the variety of systems and information provision around patient information.
  • Information such as on the website, call letter, reception desk, ticket, referral letter and signage must be consistent for a clear picture towards the patient, visitor.

By examining these challenges in wayfinding research, we understand the user and thereby identify bottlenecks and success factors.

Wayfinding strategy for hospitals

In this chapter we discuss different ways of referring that can help improve orientation and navigation in the hospital. By implementing these strategies, hospitals become more user-friendly and accessible, reducing the stress associated with navigating healthcare facilities.

  1. Well-thought-out signage
    This includes clear, concise, and easy-to-understand signage at key decision points, such as at entrances, hallways, elevators, stairways, and wards. Ensure consistency in design, colors and typography for clear communication.

Example: A hospital can create a wing layout for different departments such as A, B, C, D, etc. making it easier for users to track their destination.

  1. Landmarks and Visual Recognition Points:
    Including landmarks and visual identifiers in the hospital environment can aid orientation and make it easier for users to remember the route.

Example: Placing distinctive artwork, architectural features or color schemes as landmarks in the hospital.

  1. Digital Wayfinding:
    Digital wayfinding, such as interactive kiosks, mobile apps and touchscreens, can provide real-time information and personalized directions to help users navigate the hospital more easily.

Example: Digital screens in the hospital for displaying relevant information for users. Where am I? Where can I find department xx? And how do I get there?

  1. Staff training and support:
    Ensuring that medical staff and employees are well aware of the signage system and tone-of-voice towards patients and visitors.

Example: A hospital could offer training sessions to employees to familiarize them with the signage and teach them how to effectively help visitors navigate the hospital.

  1. Inclusive Design and Accessibility:
    Hospitals should be accessible to everyone, including people with reduced mobility, the visually impaired or the hearing impaired.

Ensure that (digital) signage takes these groups into account by using clear, high-contrast fonts, tactile elements, Braille and audio signals where appropriate.

Example: Tactile markings on the floor or braille signs assist to the help the visually impaired to navigate the building and find the right department.

By implementing these signage strategies and addressing bottlenecks and success factors, healthcare facilities can significantly improve the user experience of patients, visitors and staff. This leads to less stress, increased satisfaction and ultimately better healthcare outcomes.

Digital wayfinding in hospitals

Digitization in signage is important for improving the overall user experience in a hospital. Digital tools provide real-time information, personalized routes and additional resources to assist patients and visitors in navigating complex hospital environments.

In this chapter we discuss examples and use cases for digital wayfinding.

  1. Real Time Information:
    Digital signage can provide real-time information and updates about, for example, waiting times, routes and where you are in a hospital.

Example: Digital information signs can display the current waiting times for departments and/or other hospital services.

  1. Integration with Social Media and Online Communication:
    A social media integration platform to assist patients and visitors plan their visit, receive (route) information and share feedback.

Example: A hospital can implement a (AI) chatbot to assist users for navigating questions, ask for directions, and for instance scheduling appointments.

  1. Digital Screens:
    Interactive screens can provide patients with real-time information about their destination, directions and additional services such as finding a nearby restroom or coffee corner.

Example: A hospital can place interactive screens or a kiosk at the entrance and install it on every floor, where visitors can receive personalized route information.

  1. Mobile Information :
    Show relevant information on digitale signage screens, such as routes and destinations in the hospital. Think about including a "you are here" on a map and/or use directory signs for an overview of departments.

Example: A hospital can display the information in a mobile environment, which is linked to the hospital's website.

  1. Augmented Reality (AR) Signage:
    AR technology could overlay digital information in the real environment, such as arrows and text, using a smartphone's camera.

Example: An overlay that guides users using digital cues that overlap with the real environment.

The implementation of digital signage in hospitals creates an integrated patient experience and approach. The starting point is to use technology for a more personalized route and real-time updates, resulting in an improved user experience.

Wayfinding scenarios

In this chapter we discuss different scenarios for referring users in a hospital building. A new or existing hospital building usually has an entrance, exit, atrium, floors, corridors and wards. Destinations in a hospital can be 'coded' by using a wayfinding strategy. By means of a reference key it is possible to easily reach destinations. Below are a few examples:

  1. Route numbers
    Organizing the hospital with route numbers. This means that each destination gets a route number. Patients, visitors use the route number to reach a destination. Route numbers can be ascending or linked to, for example, a floor.

Example: Route 142, where 1 stands for floor 1 and 42 is the sequential number. This way you can always find where you are in a hospital.

  1. Wing layout
    With wing layouts, lift points such as elevators or stairs are classified with a name or letters. For example A, B, C, D, etc. With wing layouts, the letters are usually followed by a number, which stands for the floor.

Example: C2, where C stands for the wing and 3 for the floor. An addition of a number can indicate even further specifications, such as C2-12. Where, for example, 12 is the waiting area on wing C floor 2.

  1. User-friendly (digital) additions
    This scenario adds tactile and auditory information to wayfinding scenarios for reaching foreign speaking people or for people who have difficulty walking or have reduced vision capacity.

Testing the wayfinding scenarios is important to gain feedback from users. A scenario is building, process and user-related. Implementing a clear and concise wayfinding scenario improves an intuitive way finding destinations in a hospital.

Main Takeaway Explanation
Importance of wayfinding principles An integrated approach in wayfinding contributes to the improvement of routing and hospital experience.
Challenges in hospital signage Hospitals face challenges due to the (complex) layout, time-sensitive and emotional nature of visits, and various user needs.
Wayfinding strategy An effective wayfinding strategy includes clear signage, landmarks, digital tools, and staff training focused on the (end) user.
Digital wayfinding solutions Digital wayfinding solutions, such as real-time information, integration with social media, digital screens, mobile apps, and AR, can enhance the overall user experience.
Wayfinding scenarios Different wayfinding scenarios, such as route numbers, wing layouts, and user-friendly digital additions, can be deployed to improve the patient journey in hospitals.

Conclusion

A wayfinding design strategy plays an important role in improving the user experience in a hospital.

Implementing a well-thought-out wayfinding strategy and scenarios, users can orientate and navigate more easily. The starting point is to improve the user experience, which contributes to a positive image of the hospital.

The roll-out of both fixed and digital wayfinding tools, such as signage and digital displays, can help provide an integrated approach and experience tailored to users' requirements and needs.

In conclusion, a wayfinding design and strategy are indispensable for creating an accessible, safe and user-friendly environment in hospitals. It is vital that hospitals and wayfinding design studios work together to implement effective solutions that help patients, visitors and staff navigate and feel comfortable in these complex environments.



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FAQ


Why is wayfinding important in hospitals?

Wayfinding is an integrated approach for orienting and navigating in buildings, aimed at the (end) user. It provides an easy way to navigate, reduces stress and saves time.

What is a wayfinding design?

Signage is a physical or digital element which shows wayfinding information or a map. Multiple signs creates an information network for people to understand and navigate places, building or area.

What is a wayfinding strategy?

A wayfinding strategy involves creating an effective and user-friendly wayfinding system to help people navigate and orient themselves in complex environments such as hospitals.

How does wayfinding work in hospitals?

Hospital wayfinding uses both fixed and digital signage to provide an integrated experience tailored to users' needs and desires.

What are some challenges in implementing wayfinding in hospitals?

Some challenges in implementing wayfinding in hospitals include dealing with complex and changing building structures, ensuring accessibility for all users, and ensuring consistency and accuracy in the information provided.

Who is wayfinding for?

Wayfinding design is intended for everyone entering a hospital, including patients, visitors and staff. It helps them navigate the hospital more easily and improves their overall experience.




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