If you are older than about 30, you have probably never heard of Klarna. But for millennials, it is one of those firms, such as Google and Hoover, that is so widely used it has become a verb.

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.

I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash?

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?

Abigail bought a shower from Screwfix for £119.99 and when Triton refused to repair it, the retailer stepped in and treated the customer right. Here's how to get the same result

My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs.

Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong.

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.

I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account?

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.

I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted?

In January 2018, my son Michael paid a deposit on an off-plan new build apartment in Smithfield Square, Birmingham. Last year, we discovered that there was still no planning permission.

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.

The recent stock market falls have been the worst since the financial crisis and, just as then, we are in new and sobering territory.

I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address.

I checked my bill from O2 and found a charge for £1,710 which was taken for 285MB worth of data usage while in Saudi Arabia. But it won't tell me what it was used on.

I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong.

P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1.

I purchased a Jack Wills gift card as a present for my boss. However, when he went to use it in January this year he was told that there was no value on the card. Why is this?

I opened a Lifetime Isa (Lisa) with Skipton on June 27, 2017. I recently tried to pay into it, but discovered Skipton had closed it on September 16 last year.

Me and my now wife got married on a Celebrity Cruise in December of last year. We paid £1.7k for photos to be delivered but three months on, we still haven't received them. What can we do?

What a week. As a money commentator for more than 30 years standing, that was as disheartening as times go. But patient, long-term investing will win through in the end.

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.

My flight to Cambodia has still not been cancelled but I cannot go. I booked through a third party but not sure if this means I can get a voucher in lieu of flights or a cash refund?

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?

My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons.

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.

Can your employer force you to take your eight outstanding days of holiday amid the lockdown? Sarah Bridge talks to the experts to get the answers.

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?

My employer has told me to take a 20 per cent pay cut due to the impact coronavirus is having on the business, yet I still have to work full-time. Is this allowed and what can I do if I'm not happy?

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.

I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it - why has it taken so long to get a refund?

In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future.

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.

Both me and my partner are still working and able to meet our mortgage payments, but we were discussing whether we should ask for a mortgage holiday anyway.

In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time.

Fans of the BBC hit drama Killing Eve have been thrilled to spot so many filming locations they recognise from suburban London neighbourhoods in the programme.

The Great British Sewing Bee, which aired last night at 9pm on BBC2, has left fans hot under the collar, thanks to judge Patrick Grant, 47, who has been branded 'dishy' and 'such a sort' by viewers.

The comedian, 46, has thanked NHS staff and key workers for taking part in the Amarillo remake as he prepares to reunite with Tony Christie for epic an Big Night In performance on BBC 1.

Jo Millington (right), one of Britain's leading forensic scientists, was 'upset and embarrassed' when Joe Arend confronted her and brought up her sexuality, an employment tribunal in Reading, Berkshire heard.

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.

The Chancellor, speaking from Downing Street, told viewers that we would remember how 'we came together as a country' as he announced the Government's pledge to match all donations raised.

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.

The fitness guru, 33, tried his hand at comedy with a hilarious sketch featuring a lazy pizza ordering PE teacher during BBC's charity fundraising event, Big Night In, on Thursday.