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Big Six customers jet off to San Francisco with energy savings

Currently, 1.9 million Eon customers could be missing out on £283 by staying on a standard variable tariff, the equivalent of a return flight to San Francisco.




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Is Loop energy saving assistant better than a smart meter?

A new energy saving assistant is claiming that it can help users save money, electricity and the planet - but insists it isn't the same as smart meters.




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Five foolproof tips to spotting fake reviews on the internet

Negative reviews can make or break a business with 94% of people saying an online review has convinced them to avoid a business altogether.




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The eco boilers that cost £5K a year: A 'green' energy deal gone wrong

Lisa McGregor, pictured with three of her five children, saw her bills jump to more than £100 a week after Falkirk Council installed a new, eco-friendly boiler in her council property.




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My Farm Fresh Box: I was charged £50 for leaving negative review

A frustrated customer has revealed that she was charged £50 after writing a supposedly negative review about a food subscription service she had ordered a free trial from.




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ScS told me I was sitting on my new sofa wrong after it sagged

A disgruntled couple have been left fuming by a furniture giant that claimed they were sitting on their new sofa incorrectly after complaining about it sagging




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How to stop PayPal picking your pocket when you sell on eBay

American payment giant PayPal stands accused of 'pickpocketing' tens of thousands of people every month who turn their clutter into hard cash.




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New insurance rules could save holidaymakers with pre-existing medical conditions up to 40%

Millions of travellers with pre-existing medical conditions should soon be able to find appropriate cover more easily, according to new rules from the Financial Conduct Authority.




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Broadband customers are seeing their bills increase by as much as 89% when their contract ends

Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?.




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Sky ups the price of its core entertainment package by an inflation-busting 9%

The telecoms giant has announced its popular entertainment package - which includes Sky One, Sky Atlantic and MTV - is due to increase by £2 from £22 to £24 a month.




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Local milk deliveries: Why are they making a comeback?

Thousands more British households decided to get their milk delivered last year in glass bottles - what's behind this booming trend? I go on a round to find out.




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Why are low-alcohol beer sales soaring and which ones are the best?

A dog is not just for Christmas. Chocolate is not just for Easter. Low-alcohol beer is not just for Dry January - at least, that appears to be the case when it comes to sales trends.




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Where home insurance is up most, with storms due to bring more hikes

Analysis found an average 2.9 per cent hike in home insurance premiums, but some areas of the UK saw price rises of nearly 5 per cent over the course of the last year.




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What do HMRC tax codes mean and am I paying too much?

The code tells you how much you can earn before you have to pay any tax. Your tax code notice might seem dull but if the numbers and letters are wrong it can mean you pay too much, or too little, tax.




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Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.




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Energy auto-switching sites don't always give users the best deals with some paying £70 a year MORE

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.




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Birmingham has the fastest internet in the UK: We reveal which cities have the best download speeds

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.




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Scottish Power facing Ofgen probe after litany of complaints

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.




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Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain are at risk of overpaying £3.5billion on their energy bills this year, simply because the Big Six refuse to give them a better deal, new research claims.




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Patients of Finest Dental left suffering the consequences of the firm shutting down without warning 

A large number of patients are mid-treatment with some even left without teeth as they were waiting for implants to be fitted.




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LV 'temporarily' stops selling travel insurance due to coronavirus

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.




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Motorists are being taken for a ride with the sale of fake car insurance on the rise

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.




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How to get Disney Plus streaming service in UK for the lowest price

As coronavirus spreads, people are increasingly being forced to stay inside, meaning many will be likely to watch hours of TV when they are not working. We look at the best streaming deals.




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The Streaming Wars: Disney enters competition as it launches TV deal

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.




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Energy bills to rise by £340 this year for families working from home

Comparison site Energyhelpline said the average £98 per month UK energy bill will rise by £29 for those working from home with children whose schools have closed.




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Landlords can still serve eviction notices during the coronavirus outbreak

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.




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How to renew insurance properly during coronavirus outbreak

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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Household bills are set to rise but you can still make savings 

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.




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Six top tips to boosting your broadband 

Switching providers can be a first step to improving your service, but this might not always be possible and doesn’t guarantee your broadband connection will be improved.




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Eight money-saving tips to cut your bills while you stay at home

Britons could make the most of their extra time at home by switching suppliers, potentially saving hundreds of pounds a year on their bills.




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From job fears to housing horrors, the experts answer all your burning questions

It seems hardly anything is left untouched by coronavirus. Our panel help you get through these extraordinarily tough times.




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Nursery fee nightmare: Parents with no child care still facing bills

Mother-of-two Carla Turnbull (pictured with husband Robbie and children Riley, four, and Lucia, two,) took action after her children's nursery indicated it would charge full fees in a lockdown.




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Banks blocking payments for shoppers buying food online for first time

Major flaws with security checks have led to some banks mistakenly flagging first-time online grocery orders as suspected fraud. The payment is then blocked and the order is then often cancelled.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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Most insurance won't pay out for coronavirus - can you still protect yourself if things go wrong?

If you're thinking of taking out insurance to protect yourself from financial troubles brought on by coronavirus, it's vital you make sure that your policy will actually pay out if you make a claim.




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Food subscription box services are growing rapidly in Britain

One positive from this devastating coronavirus pandemic, is the willingness for more people to get in the kitchen to cook and adapt recipes for the ingredients they have knocking around.




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Flowers, wine and food delivered by your letterbox during lockdown

Online shoppers have been pleased to discover that firms are adapting the way they are packaging their parcels, with many now able to fit the products into letterbox shaped containers.




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Selfish shoppers hog supermarket delivery slots leaving needy waiting

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.




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University students still being asked to pay for accommodation despite lockdown

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.




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Need a trim during lockdown? The long and short of cutting your own hair

In a bid to remain sane and smarten up your act, it might be tempting to pick up a pair of scissors to become your own barber or hairdresser. It is not a step to be taken lightly.




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Apple SE and Samsung Galaxy M31 prices compared

In a sign that customers might be getting tired of splashing their cash on expensive gadgets, Samsung and Apple, have both released two new models that can be bought for under £450.




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Spring-clean your cash - and save up to £1,755

With lockdown still in place, now is a good time to take stock of your household finances and see where savings can be made.




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Covid-19 ruined our wedding plans: Your rights explained

Couples like Monika and Liam (pictured) have seen their wedding plans in tatters because of the pandemic.




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Household energy usage surges by 37% during lockdown

The average annual cost of a combined gas and electricity bill is around £1,034, but due to increased usage whilst people are stuck inside, this could rise to £1,421.




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Currys PC World customers left furious after failing to receive refunds

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.




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Amazon Prime Day 2019: The best home deals today from instant hot pots, Le Creuset and cooking pans

There's no place like home and today, there's no place like Amazon to get great  deals on home and kitchen products like Le Creuset during the ecommerce giant's huge 48-hour Prime Day sale




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Amazon Prime Day 2019: Best kids toy and game deals available today including LEGO, Barbie, and more

It's Monday, which means Amazon Prime Day is here and there are now deals available across the board, covering everything from LEGO, LOL Surprise, Barbie, Hatchimals and VTech




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Amazon Prime Day 2019: Best deals on Cameras from Canon DSLRs to vlogging cameras

Check out Amazon's best Prime Day deals on cameras including Canon DSLRs, vlogging cameras and Sony Digital Compacts. But hurry! These will most likely sell out within a flash!




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Amazon Prime Day 2019: Best deals on luggage including Samonsite suitcases and more

Check out Amazon Prime Day's best deals on luggage from top brands like Samsonite and more. Find offers on cabin-sized luggage to carry on suitcases as well as hold luggage and suitcase sets.