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Warranty of Misinforming as an Option in Product Utilization Process

The following definition of “option” is given in Wikipedia - “In finance, an option is a contract, which gives the buyer (the owner or holder) the right, but not the obligation, to buy or sell an underlying asset or instrument at a specified strike price on or before a specified date, depending on the form of the option” (“Option,” n.d.). Option as a risk management (mitigation) tool is broadly used in finance and trade. At the same time, it introduces asymmetry in the sense that, probabilistically, it limits the level of losses (e.g., the price of the option) and allows for unlimited gains. In the market of sophisticated devices (as smart phones, tablets, etc.), where technologies are rapidly advancing, customers usually do not have the experience to use all features of the device at the time of the purchase. Due to the lack of appropriate expertise, the risk of misinforming, leading to not purchasing the “right” device is high, but given enough time to learn the capabilities of the device and map these to the needs and tasks that device will be used for, could provide the client with substantial long term benefits. Warranty of misinforming is a mechanism that provides the client with the opportunity to explore the device and master its features under limited risk of financial losses. Thus, the warranty of misinforming could be considered as an option - the custom-ers buy it (at a fixed cost) and may gain (theoretically) unlimited benefit by realizing (within the terms of the warranty) that the device can be used to solve a variety of problems not envisaged at the time of purchase. In this study we present the idea of treating the warranty of misinforming as an option in finances and provide examples to illustrate our viewpoint.




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Co-development of a Wiki for Tracking the Environmental Footprint of Small Business Activities

Aim/Purpose: Climate change mitigation is a global challenge, in which academia and business have a role to play. This research explores ways to develop a freely-available information system that would enable small businesses to identify and reduce their environmental footprint. Background: While large organizations have the resources to track emissions and other pertinent data, small businesses may not, despite intentions to be more environmentally responsible. Freely available applications to track emissions focus on the carbon footprint of things, whereas activities are a more meaningful unit of analysis for business managers. Methodology: Using a design science research approach, we conducted a study of a collaborative project that investigated how a low-cost, freely-available online wiki could be developed by group of students, under the guidance of university scholars and business owners. In the project, different student groups were tasked to create the wiki, input content and design a dashboard interface for managers to find data relevant to their business. The research takes an information systems view of the project, relying on the holistic notion of activity from activity theory and taking a design science approach to the study. Contribution: The paper contributes to the practices of green information systems, climate change, and small business. Theoretically it provides new insights into the linear view of design science in resource poor, collaborative projects. Findings: The research demonstrates the viability of an online system to track the envi-ronmental footprint of business activities. It reveals the challenges from a design science perspective of attempts to create online systems using freely available products and labor. Recommendations for Practitioners: Meaningful information systems to assist small businesses to manage their environmental footprint should focus on activities not things, be low cost and easy to use. Recommendation for Researchers: Complex nonlinear design science frameworks may be needed to build community-based green information systems projects. Impact on Society: This paper examines the role that university-community partnerships can play in mitigating climate change. Future Research: We should now investigate ways to ensure the viability and sustainability of systems developed by groups of university students.




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Information Re-Sharing on Social Network Sites in the Age of Fake News

Aim/Purpose: In the light of the recent attention to the role of social media in the dissemination of fake news, it is important to understand the relationship between the characteristics of the social media content and re-sharing behavior. This study seeks to examine individual level antecedents of information re-sharing behavior including individual beliefs about the quality of information available on social network sites (SNSs), attitude towards SNS use and risk perceptions and attitudes. Methodology: Testing the research model by data collected through surveys that were adminis-tered to test the research model. Data was collected from undergraduate students in a public university in the US. Contribution: This study contributes to theory in Information Systems by addressing the issue of information quality in the context of information re-sharing on social media. This study has important practical implications for SNS users and providers alike. Ensuring that information available on SNS is of high quality is critical to maintaining a healthy user base. Findings: Results indicate that attitude toward using SNSs and intention to re-share infor-mation on SNSs is influenced by perceived information quality (enjoyment, rele-vance, and reliability). Also, risk-taking propensity and enjoyment influence the intention to re-share information on SNSs in a positive direction. Future Research: In the dynamic context of SNSs, the role played by quality of information is changing. Understanding changes in quality of information by conducting longitudinal studies and experiments and including the role of habits is necessary.




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Small Business Conformity with Quality Website Design Criteria in a Marketing Communication Context

Aim/Purpose: Professional companies selling persuasive-communication services via the World Wide Web need to be exemplars of effective informing practices. Their credibility is at risk if their websites do not excel in marketing message and use of medium. Their unique brands need to be expressed through website technology and content, or they cannot compete successfully. Background: Compares marketing communication consultants’ websites with expert criteria. Methodology: Content analysis of 40 advertising agency websites. Contribution: Links an evaluation of advertising agency compliance with expert website criteria to established branding constructs. Findings: Most small advertising agencies could improve their brand reputations through better compliance with experts’ recommended website design and content criteria. Recommendations for Practitioners: A hierarchy of recommendations for practitioners is offered, addressing ease and importance. Impact on Society: Clarity and credibility of message and medium improve our ability to practice effective informing. Future Research: Explore online communications of specialized populations such as digital marketing experts.




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Technology Addiction: How Social Network Sites Impact our Lives

Aim/Purpose: The media and research have made significant noise about young people’s addictions to technology, however the American Psychological Association (APA) has reserved judgment on the clinical diagnosis of technology addiction. Research to understand technology addiction is important to the future of information systems development and behavioral usage understanding. Background: Addiction implies that there is a problem from which an IS client needs to try to recover, further implying a negative impact on life. Multiple defini-tions and outcomes of addictions have been studied in the information systems discipline, with virtually no focus on quality of life of the IS client. Methodology: This research employs a survey of students at a large southwestern United States university. Measures were adopted from previously validated sources. The final sample includes 413 usable responses analyzed using PLS. Contribution: This research broadens theoretical and practical understanding of SNS IS client perceptions by relating technology addiction to a broader impact on an individual’s life. By doing so, it provides guidance on society’s understanding of frequent technology use, as well as the development of new systems that are highly used. Findings: This research indicates diminished impulse control, distraction, social influence and satisfaction are all highly correlated with technology addiction; specifically, 55% of the variance in addiction is explained by these four indicators. However, the model further shows addiction has no significant relationship with overall satisfaction of life, indicating that IS clients do not correlate the two ideas. Recommendations for Practitioners: Heavy technology use may indicate a paradigm shift in how people inter-act, instead of a concern to be addressed by the APA. Recommendation for Researchers: Research needs to clearly define technology dependence, addiction, and overuse so that there is a strong understanding of what is meant. These findings help guide assumptions about the dark side of Information Technology. Impact on Society: While technology use is increasing, younger generations may find the use to be acceptable and less of a problem then older generations. Future Research: Future research should replicate these findings on other technology artifacts and other technology addiction definitions. In the future, there is also opportunity to delve deeper into the outcome variable of satisfaction with life.




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The Utilisation of Smartphones Apps as a Service Tool at Kuwaiti Academic Libraries

Aim/Purpose: This paper aims to investigate how Kuwaiti Academic Libraries (KALs) have responded to the rapidly evolving Smartphone-Apps (SP-Apps) environment, as well as exploring the level of electronic services provided in these libraries. Background: This study can illustrate whether the governmental, academic libraries in the State of Kuwait have already benefited from the mobile services provided by smart phones or not. Methodology: In this study, the researchers use both qualitative and quantitative methods. Therefore, questionnaires and interviews are used in order to collect in-depth data in this field. The questionnaire sample was 400 respondents. They divided in two KALs: Kuwait University Library (KUL) and Public Authority of Applied Education Training Library (PAAETL), while eight individual interviews were conducted one-to-one in this research. Contribution: This paper may be important for academic libraries to identify shortcomings in the smartphones’ content and services they provide and in highlighting efforts by libraries to address their users’ needs in this area. Findings: The findings show that most participants expressed the need to introduce an SP-App to their library. They also confirmed that there are many difficulties in creating an SP-App including lack of budget, lack of awareness of library management, lack of clarity about library management strategic objectives, and vision for an SP-App. Recommendations for Practitioners: Designing SP-Apps that have reliable content and user interface that is easy to use is a considerable challenge. For this reason, the study highly recommends introducing SP-Apps for KALs as soon as possible. Future Research: The recommendations proposed are relevant to Kuwait. Further research may be useful in this field in other developing countries, in order to test or develop the suggested strategy.




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The Effect of IT Integration on Supply Chain Agility Towards Market Performance (A Proposed Study)

Aim/Purpose : An important objective of any firm is escalation of its performance and the achievement of competitive advantages. Supply chain agility plays a prominent role to enhance the level of firm’s performance. Moreover, information technology (IT) plays a foundational role in supply chain management practices. Hence, this study proposes the relationship between IT integration as the competency of IT and firm’s market performance both directly and through mediating role of supply chain agility. Background: Many studies have been done to date on the impact of supply chain agility on overall firm’s performance. However, the effect of an agile supply chain on firm’s market performance per se needs to be studied. Furthermore, there is a gap in the literature about the effect of IT competency such as IT integration on firm’s market performance both directly and through mediating role of supply chain agility. Recommendation for Researchers: The first direction this study gives to researchers is to consider the different factors which have significant effect on the agility of supply chain, particularly the IT related ones. The second direction is about the study on the effect of IT competencies and supply chain agility on each category of firm’s performance separately instead of considering it as a one construct. Impact on Society : Although this is a conceptual study, it can highlight the importance of IT competency not only in our daily life, but also in our businesses and industries. Future Research: This study only proposes some relationships based on theory and literature. Future researchers can test these proposed relationships in different contexts and compare the results. Furthermore, this study proposes the relationships for large manufacturing sector in developing countries. The model could be tested for SMEs as well. In addition, the proposed theoretical model in this study might be tested in both developing as well as developed countries to compare the results which will be contributed to the body of knowledge.




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Devising Enabling Spaces and Affordances for Personal Knowledge Management System Design

Aim/Purpose: Personal Knowledge Management (PKM) has been envisaged as a crucial tool for the growing creative class of knowledge workers, but adequate technological solutions have not been forthcoming. Background: Based on former affordance-related publications (primarily concerned with communication, community-building, collaboration, and social knowledge sharing), the common and differing narratives in relation to PKM are investigated in order to suggest further PKM capabilities and affordances in need to be conferred. Methodology: The paper follows up on a series of the author’s PKM-related publications, firmly rooted in design science research (DSR) methods and aimed at creating an innovative PKM concept and prototype system. Contribution: The affordances presented offer PKM system users the means to retain and build upon knowledge acquired in order to sustain personal growth and facilitate productive collaborations between fellow learners and/or professional acquaintances. Findings: The results call for an extension of Nonaka’s SECI model and ‘ba’ concept and provide arguments for and evidence supporting the claims that the PKM concept and system is able to facilitate better knowledge traceability and KM practices. Recommendations and Impact on Society: Together with the prior publications, the paper points to current KM shortcomings and presents a novel trans-disciplinary approach offering appealing opportunities for stakeholders engaged in the context of curation, education, research, development, business, and entrepreneurship. Its potential to tackle opportunity divides has been addressed via a PKM for Development (PKM4D) Framework. Future DSR Activities: After completing the test phase of the prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.




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Flow-Based Provenance

Aim/Purpose: With information almost effortlessly created and spontaneously available, current progress in Information and Communication Technology (ICT) has led to the complication that information must be scrutinized for trustworthiness and provenance. Information systems must become provenance-aware to be satisfactory in accountability, reproducibility, and trustworthiness of data. Background: Multiple models for abstract representation of provenance have been proposed to describe entities, people, and activities involved in producing a piece of data, including the Open Provenance Model (OPM) and the World Wide Web Consortium. These models lack certain concepts necessary for specifying workflows and encoding the provenance of data products used and generated. Methodology: Without loss of generality, the focus of this paper is on OPM depiction of provenance in terms of a directed graph. We have redrawn several case studies in the framework of our proposed model in order to compare and evaluate it against OPM for representing these cases. Contribution: This paper offers an alternative flow-based diagrammatic language that can form a foundation for modeling of provenance. The model described here provides an (abstract) machine-like representation of provenance. Findings: The results suggest a viable alternative in the area of diagrammatic representation for provenance applications. Future Research: Future work will seek to achieve more accurate comparisons with current models in the field.




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Ladies First: The Influence of Mobile Dating Applications on the Psychological Empowerment of Female Users

Aim/Purpose: This study was undertaken to shed light on how the use of a heteronormative mobile dating application creates an environment to promote psychological empowerment among female users within the online dating scene. The study focused on a mobile dating application which specifically challenges traditional gender roles, namely Bumble. Background: Mobile dating applications have become an increasingly popular medium for people to meet potential partners. However, users’ pre-existing social norms and biases inform how they communicate on these platforms, and stereotyped judgment about women perpetuates ideologies which continue to oppress them within the cyber world. Despite this, very little research has investigated the experiences of female users of mobile dating applications. Methodology: The study was qualitative in nature, and 10 semi-structured interviews of female Bumble users were conducted. The data were analyzed using thematic analysis. Contribution: The study contributes to knowledge by highlighting how key features of mobile dating applications influence various aspects of psychological empowerment as articulated in the findings. Findings: The findings show that the Bumble application supports Intrapersonal variables of Psychological Empowerment of female users relative to Domain Specific Perceived Control and Self-Efficacy, Motivation to Control and Perceived Competence. However, Domain Specific Perceived Control can also be negatively impacted due to self-doubt when female users receive little to no matches. Interactional variables of psychological empowerment are also supported, as Bumble allows female users to be critically aware of the need to screen potential partners, understand relevant causal agents, develop skills relative to initiating conversations and mobilize resources. However, Bumble is not effective in supporting behavioral variables of psychological empowerment because of limitations in the tool’s functionality and the behavior of the people interacting on the platform. Recommendations for Practitioners: The findings are important as they suggest the need to enhance the features available to female users in order to better suit their needs and desire to take control of their lives in the context of dating and/or friendship. Recommendation for Researchers: The findings reveal the need for a change of perceptions and attitudes on the part of some users to create a safer and more considerate virtual dating space, to truly achieve psychological empowerment. Future Research: More research is required on how male and female users domesticate mobile dating applications and how the use of these applications influence their daily lives from a socio-cultural point of view.




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Digital Means for Reducing Digital Inequality: Literature Review

Aim/Purpose: The aim of this paper is to identify the possibilities for reducing the second and third levels of the digital divide (or inequality) through conscious application of digital technologies, especially through the promotion of digital means for information, enlightenment, and entertainment. Background: This article reviews studies carried out between 2000 and 2017, which investigate the social benefits of digital technology use for disadvantaged user groups and, especially, of their outcomes in terms of increasing digital skills and motivation to use information and communication technologies. Methodology: The literature review of the selected texts was carried out using thematic content analysis. The coding scheme was open but based on the theory of three levels of digital divide by van Dijk. Contribution: The results of the analysis show the difficulties related to the attempts of reducing the digital divide on the second and third level using only digital interventions, but also reveal the potential of these interventions. Findings: The literature review confirms the connection of different levels of digital divide with other relational and structural inequalities. It provides insights into the strengths and weaknesses of digital interventions aimed at the reduction of digital inequalities. Their success depends on the consideration of the context and participants needs as well as on carefully planned strategies. The paper summarizes and demonstrates the shortcomings and limitations of poorly designed interventions in reducing the digital divide but emphasizes the possibilities of raising the motivation and benefits for the participants of strategically planned and implemented projects. Recommendations for Practitioners: While planning a digital intervention with the aim of reducing digital inequalities, it is necessary to assess carefully the context and the needs of participants. Educational interventions should be based on suitable didactic and learning strategies. Recommendation for Researchers: More research is needed into the factors that increase the effectiveness of digital interventions aimed at reducing the digital divide. Future Research: We will apply the findings of this literature review in an intervention in the context of Lithuanian towns of different sizes.




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Defining the Dialogue between Sciences: A View on Transdisciplinary Perspective in the Human Sciences

Aim/Purpose: The authors argue that interdisciplinarity, together with the more recent concept of transdisciplinarity, can be seen as a coherent attempt not so much to reassemble the fragmented structure into a whole, as to create a fruitful collaboration and integration among different disciplines that takes into account their specificity. Background: At the threshold of the Modern Age, a series of paradigm shifts in Western thought caused its fragmentation into a variety of academic subdisciplines. Such diversification can be considered the result of epistemological shifts and changes in the division of intellectual labor. Contribution: Which semantic horizons can this new approach open, and on which theoretical foundations could a dialogue between disciplines be produced? The growing importance of this problem is evidenced by the emergence, during the last decades, of philosophical reflections on the interactions among different research fields. The paper aims to contribute to the contemporary discussion of the need to overcome boundaries between disciplines. Consequently, it has both a methodological and theoretical impact, since all branches of knowledge aspiring to go beyond their traditional theoretical boundaries would benefit from a coherent theoretical perspective which tries to reconceptualize the transfer of knowledge from one field to another. Findings: The possibility of transdisciplinarity in modern science finds its theoretical premise in M. Foucault’s seminal work on the organization of knowledge, The Order of Things, which hinted at the existence of gaps in the grid of knowledge, leading, as a result, to the possibility of creating transdisciplinary connections. Future Research: The authors’ critical discussion of transdisciplinarity aims to revive the French epistemological tradition that in the last decades has often been rejected by researchers as not being rigorous nor analytical. This choice is motivated by the belief that, despite such evident defects, at its bottom lies a genuine theoretical intention that does not take for granted the possibility of transcending the usual division of intellectual work. In addition, the authors offer a brief account of the Russian conception of transdisciplinarity, relatively little studied in the West, which is presumed to integrate and solve the difficulties of other similar models.




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Shifting Paradigms in Information Flow: An Open Science Framework (OSF) for Knowledge Sharing Teams

Aim/Purpose: This paper explores the implications of machine-mediated communication on human interaction in cross-disciplinary teams. The authors explore the relationships between Open Science Theory, its contributions to team science, and the opportunities and challenges associated with adopting open science principles. Background: Open Science Theory impacts many aspects of human interaction throughout the scholarly life cycle and can be seen in action through various technologies, which each typically touch only one such aspect. By serving multiple aspects of Open Science Theory at once, the Open Science Framework (OSF) serves as an exemplar technology. As such it illustrates how Open Science Theory can inform and expand cognitive and behavioral dynamics in teams at multiple levels in a single tool. Methodology: This concept paper provides a theoretical rationale for recommendations for exploring the connections between an open science paradigm and the dynamics of team communication. As such theory and evidence have been culled to initiate a synthesis of the nascent literature, current practice and theory. Contribution: This paper aims to illuminate the shared goals between open science and the study of teams by focusing on science team activities (data management, methods, algorithms, and outputs) as focal objects for further combined study. Findings: Team dynamics and characteristics that will affect successful human/machine assisted interactions through mediators of workflow culture, attitudes about ownership of knowledge, readiness to share openly, shifts from group-driven to user-driven functionality, group-organizing to self-organizing structures, and the development of trust as teams regulate between traditional and open science dissemination. Recommendations for Practitioners: Participation in open science practices through machine-assisted technologies in team projects/scholarship should be encouraged. Recommendation for Researchers: The information provided highlights areas in need of further study in team science as well as new primary sources of material in the study of teams utilizing machine-assisted methods in their work. Impact on Society: As researchers take on more complex social problems, new technology and open science practices can complement the work of diverse stakeholders while also providing opportunities to broaden impact and intensify scholarly contributions. Future Research: Future investigation into the cognitive and behavioral research conducted with teams that employ machine-assisted technologies in their workflows would offer researchers the opportunity to understand better the relationships between intelligent machines and science teams’ impacts on their communities as well as the necessary paradigmatic shifts inherent when utilizing these technologies.




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What is Collaborative, Interdisciplinary Reasoning? The Heart of Interdisciplinary Team Research

Aim/Purpose: Collaborative, interdisciplinary research is growing rapidly, but we still have limited and fragmented understanding of what is arguably the heart of such research—collaborative, interdisciplinary reasoning (CIR). Background: This article integrates neo-Pragmatist theories of reasoning with insights from literature on interdisciplinary research to develop a working definition of collaborative, interdisciplinary reasoning. The article then applies this definition to an empirical example to demonstrate its utility. Methodology: The empirical example is an excerpt from a Toolbox workshop transcript. The article reconstructs a cogent, inductive, interdisciplinary argument from the excerpt to show how CIR can proceed in an actual team. Contribution: The study contributes operational definitions of ‘reasoning together’ and ‘collaborative, interdisciplinary reasoning’ to existing literature. It also demonstrates empirical methods for operationalizing these definitions, with the argument reconstruction providing a brief case study in how teams reason together. Findings: 1. Collaborative, interdisciplinary reasoning is the attempted integration of disciplinary contributions to exchange, evaluate, and assert claims that enable shared understanding and eventually action in a local context. 2. Pragma-dialectic argument reconstruction with conversation analysis is a method for observing such reasoning from a transcript. 3. The example team developed a strong inductive argument to integrate their disciplinary contributions about modeling. Recommendations for Practitioners: 1. Interdisciplinary work requires agreeing with teammates about what is assertible and why. 2. To assert something together legitimately requires making a cogent, integrated argument. Recommendation for Researchers: 1. An argument is the basic unit of analysis for interdisciplinary integration. 2. To assess the argument’s cogency, it is helpful to reconstruct it using pragma-dialectic principles and conversation analysis tools. 3. To assess the argument’s interdisciplinary integration and participant roles in the integration, it is helpful to graph the flow of words as a Sankey chart from participant-disciplines to the argument conclusion. Future Research: How does this definition of CIR relate to other interdisciplinary ‘cognition’ or ‘learning’ type theories? How can practitioners and theorists tell the difference between true intersubjectivity and superficial agreeableness in these dialogues? What makes an instance of CIR ‘good’ or ‘bad’? How does collaborative, transdisciplinary reasoning differ from CIR, if at all?




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Transdisciplinary Knowledge Producing Teams: Toward a Complex Systems Perspective

Aim/Purpose: Transdisciplinarity is considered as a framework for understanding knowledge producing teams (KPTs). Features of transdisciplinary knowledge producing teams (TDKPTs) are provided using a complex adaptive systems (CAS) lens. TDKPT features are defined and linked to complexity theory to show how team participants might develop skills that more truly express complex adaptive conditions. Background: TDKPTs are groups of stakeholder participants tasked with producing knowledge across disciplinary, sectoral, and ecological boundaries. TDKPTs reflect components of complex adaptive systems (CAS) and exemplify how CAS behave and function. Methodology: The paper accesses literature from the Science-of-Team-Science (SciTS), complexity theory, and systems theory to construct a typology of the features of TDKPTs. Contribution: This paper provides a list of features developed from a diverse body of literature useful for considering complexity within TDKPTs. Findings: The paper proposes a series of features of transdisciplinary knowledge producing teams. In addition, the authors identify important skill building aspects needed for TDKPTs to be successful. Recommendations for Practitioners: The paper provides a framework by which team functioning can be considered and enhanced within TDKPTs. Recommendation for Researchers: The paper suggests categorical features of transdisciplinary teams for research on the collaborative processes and outcomes of TD teams. Future Research: Knowledge producing team members need to engage in theoretical, episte-mological, and methodological reflections to elucidate the dynamic nature of TD knowledge producing teams. Understanding how conflict, dissonance, and reciprocal interdependencies contribute to knowledge generation are key areas of future research and inquiry.




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When Less Is More: Empirical Study of the Relation Between Consumer Behavior and Information Provision on Commercial Landing Pages

Aim/Purpose: This paper describes an empirical examination of how users’ willingness to disclose personal data is influenced by the amount of information provided on landing pages – standalone web pages created explicitly for marketing or advertising campaigns. Background: Provision of information is a central construct in the IS discipline. Content is a term commonly used to describe the information made available by a website or other electronic medium. A pertinent debate among scholars and practitioners relate to the behavioral impact of content volume: Specifically, does a greater amount of information elicit engagement and compliance, or the other way around? Methodology: A series of large-scale web experiments (n= 535 and n= 27,900) were conducted employing a between-subjects design and A/B testing. Two variants of landing pages, long and short, were created based on relevant behavioral theories. Both variants included an identical form to collect users’ information, but different amounts of provided content. User traffic was generated using Google AdWords and randomized between the page using Unbounce.com. Relevant usage metrics, such as response rate (called “conversion rate”), location, and visit time were recorded. Contribution: This research contributes to the body of knowledge on information provision and its effectiveness and carries practical and theoretical implications to practitioners and scholars in Information Systems, Informing Science, Communications, Digital Marketing, and related fields. Findings: Analyses of results show that the shorter landing pages had significantly higher conversion rates across all locations and times. Findings demonstrate a negative correlation between the content amount and consumer behavior, suggesting that users who had less information were more inclined to provide their data. Recommendations for Practitioners: At a practical level, results can empirically support business practices, design considerations, and content strategy by informing practitioners on the role of content in online commerce. Recommendation for Researchers: Findings suggest that the amount of content plays a significant role in online decision making and effective informing. They also contradict prior research on trust, persuasion, and security. This study advances research on the paradoxical relationship between the increased level of information and online decision-making and indicates that contrary to earlier work, not all persuasion theories‎ are ‎effective online. Impact on Society: Understanding how information drives behavior has implications in many domains (civic engagement, health, education, and more). This has relevance to system design and public communication in both online and offline contexts. Future Research: Using this research as a starting point, future research can examine the impact of content in other contexts, as well as other behavioral drivers (such as demographic data). This can lead to theoretical, methodological, and practical recommendations.




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Informing on a Rugged Landscape: How Complexity Drives Our Preferred Information Sources

Aim/Purpose: Provides a theoretical model as to where we should source our information as the environment becomes more complex. Background: Develops a theoretical model built on extrinsic complexity and offers a conceptual scheme relating to the relative value of different sources. Methodology: The paper is purely conceptual in nature. Contribution: Develops a model that could be tested relating to where clients should search for information. Findings: Arguments can be made that different environments warrant different priorities for informing sources. Recommendations for Practitioners: Assess how your sources of information match your perceived environment. Recommendation for Researchers: Consider developing research designs to test the proposed model. Impact on Society: Offers a new way of thinking about informing sources. Future Research: Develop propositions from the model that could be empirically tested in future research.




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Fake News and Informing Science

The present paper identifies a variety of conceptual schemes that have emerged within informing science and consider how they might be applied to fake news. The paper begins with a brief overview of fake news. This is followed presentations of various models identified in a two-volume survey of informing science. The models presented include those dealing with extrinsic (i.e., environmental) complexity, informing transitions, and individual resonance. The potential implications for informing science research into fake news are discussed and questions that may warrant future research are raised. The paper then concludes by describing what current informing science may already be telling us about fake news, its spread and its influence. Through its analysis of the fake news and informing science literature, a number of questions are identified where informing science can possibly contribute to our understanding of fake news. These include: • Does fake news need to disinform its clients if it is to be effective? • Why are certain groups of individuals particularly credible when it comes to communicating fake news? • Under what circumstances will the emotional and social motivations to accept fake news exceed our concern for its truth? • How does the nature of the fake news content and objectives impact the disinformer’s choice of channel? • What are the circumstances under which radically transitional fake news might have an impact?




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Building an Informing Science Model in Light of Fake News

Aim/Purpose: Many disciplines have addressed the issue of “fake news.” This topic is of central concern to the transdiscipline of Informing Science, which endeavors to understand all issues related to informing. This paper endeavors to build a model to address not only fake news but all informing and misin-forming. To do this, it explores how errors get into informing systems, the issue of bias, and the models previously created to explore the complexity of informing. That is, this paper examines models and frameworks proposed to explore informing in the presence of bias, misinformation, disinformation, and fake news from the perspective of Informing Science. It concludes by intro-ducing a more nuanced model that considers some of the topics explored in the paper Methodology: The issue of informing and disinforming crosses many disciplinary perspectives. Each discipline puts on blinders that limit what it can contribute to its understanding of research topics. It is like trying to study a forest by seeing only the trees and not the animals or the animals but not the trees. Research perspectives that cross disciplinary boundaries are needed to more fully understand complex phenomena. This paper lays out some fundamental cross-disciplinary issues including how errors find their way into informing systems, the issue of bias, and the frameworks used to model this phenomenon. Contribution: The paper introduces the competition framework for understanding informing and misinforming. This framework addresses many of the limitation of prior frameworks. Future Research: The concluding framework offers insights into understanding informing and disinforming. But this framework offers no insights into other forms of informing that are less well explored, such as song, dance, physical art, and architecture. Likewise, this framework does nothing to help the un-derstanding of informing via fideism or psychedelic revelation.




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Introduction to Series: Informing Science Perspectives on Fake News

Aim/Purpose: This series of papers on Fake News: Bias, Misinformation, and Disinformation examines fake news from an Informing Science perspective. As such, the papers in this special series make novel con-tributions to the field by viewing the issues through the transdisciplinary lens of informing science. This series makes no claim to summarize or review all that has been written on this topic. Rather it provides a glimpse into this immense literature from the perspective of informing science. Background: It is one small step on the 20+ year quest by the editor to explore better ways to inform from an approach that transcends academic disciplines (Cohen, 1998, 1999) and a 20 year quest to under-stand the issues of how we become misinformed and disinformed (Cohen, 2000). The series pro-vided here gains thrust for two reasons. One reason is that the study has become more popular with academicians due to the blathering of politicians and the attacks by national powers on de-mocracy. The second reason is more mundane; without the deadline that the end-of-year affords, the papers would become richer, fuller, and more detailed. Recommendation for Researchers: Taken together, the results brought forth across these papers is truly scary. Due to their biases, when presented with information, people can and do generate their own misinformation. People tend to communicate such misinformation that they self-generated with others in groups sharing their beliefs, strengthening the misinformation by some and silencing those do not share these thoughts. This process creates divisions in society. How can humanity seek wise decisions when we cannot agree even upon the facts. We see the results of this syndrome in Operation SIG and cur-rent divisions within politics in the West.




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Synthesizing Design and Informing Science Rationales for Driving a Decentralized Generative Knowledge Management Agenda

Aim/Purpose: In a world of rapidly expanding complexity and exponentially increasing data availability, IT-based knowledge management tools will be needed to manage and curate available information. This paper looks at a particular tool architecture that has been previously proposed: The Personal Knowledge Management System (PKMS). The specific focus is on how the proposed architecture conforms to design science principles that relate to how it is likely to evolve. Background: We first introduce some recent informing science and design science research frameworks, then examine how the PKMS architecture would conform to these. Methodology: The approach taken is conceptual analysis. Contribution: The analysis provides a clearer understanding of how the proposed PKMS would serve the diverse-client ambiguous-target (DCAT) informing scenario and how it could be expected to evolve. Findings: We demonstrate how the PKMS informing architecture can be characterized as a “social machine” that appears to conform to a number of principles that would facilitate its long-term evolution. Future Research: The example provided by the paper could serve as a model future research seeking to integrate design science and informing science in the study of IT artefacts.




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University-Industry Collaboration in Higher Education: Exploring the Informing Flows Framework in Industrial PhD Education

Aim/Purpose: The aim is to explore the informing flows framework as interactions within a PhD education practicing a work-integrated learning approach in order to reveal both the perspectives of industrial PhD students and of industry. Background: An under-researched field of university-industry collaboration is explored revealing both the perspectives of industrial PhD students and of industry. Methodology: Qualitative methods were applied including interviews and document studies. In total ten semi-structured interviews in two steps were conducted. The empirical context is a Swedish PhD program in informatics with a specialization in work-integrated learning. Contribution: By broadening the concept of work-integrated learning, this paper contributes empirical results on benefits and challenges in university-industry collaboration focusing on industrial PhD students and industry by applying the informing flows framework. Findings: Findings expose novel insights for industry as well as academia. The industrial PhD students are key stakeholders and embody the informing flows between practice and university and between practice and research. They are spanning boundaries between university and industry generating continuous opportunities for validation and testing of empirical results and models in industry. This may enable increased research quality and short-lag dissemination of research results as well as strengthened organizational legitimacy. Recommendation for Researchers: Academia is recommended to recognize the value of the industrial PhD students’ pre-understanding of the industry context in the spirit of work-integrated learning approach. The conditions for informing flows between research and practice need to continuously be maintained to enable short-term societal impact of research for both academia and industry. For practitioners: This explorative study show that it is vital for practice to recognize that challenges do exist and need to be considered to strengthen industrial PhD pro-grams as well as university-industry collaborations. Additionally, it is of importance to formalize a continuously dissemination of research in the industries. Future Research: Future international and/or transdisciplinary research within this field is encouraged to include larger samples covering other universities and a mix of industrial contexts or comparing industrial PhD students in different phases of their PhD education.




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Gifts, Contexts, Means, and Ends Differing: Informing Task Scenarios to Serve Knowledge Workers’ Needs in Dynamic Complex Settings

Aim/Purpose: As traditional Knowledge Management (KM) struggles to support the personal needs of knowledge workers in a new era of accelerating information abundance, we examine the shortcomings and put forward alternative scenarios and architectures for developing a novel Personal KM System (PKMS). Background: While prior publications focused on the complementing features compared to conventional dynamic KM models, our emphasis shifts to instantiating a flourishing PKMS community supported by a Digital Platform Ecosystem. Methodology: Design science research focusing on conceptual analysis and prototyping. Contribution: The PKMS concept advances the understanding of how digital platform communities may serve members with highly diverse skills and ambitions better to gainfully utilize the platform’s resources and generative potential in their personal and local settings. Findings: We demonstrate how the needs to tackle attention-consuming rising entropy and to benefit from generative innovation potentials can be addressed. Future Research: As this article has iteratively co-evolved with the preparing of a PKMS implementation, business, and roll-out plan, the prototype’s testing, completion, and subsequent migration to a viable system is of primary concern.




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Why People Perceive Messages Differently: The Theory of Cognitive Mapping

Aim/Purpose: The paper introduces new concepts including cognitive mapping, cognitive message processing, and message resonance. Background: This paper draws upon philosophy, psychology, physiology, communications, and introspection to develop the theory of cognitive mapping. Methodology: Theory development Contribution: The theory offers new ways to conceptualize the informing process. Findings: Cognitive mapping has a far-reaching explanatory power on message resonance. Recommendation for Researchers: The theory of cognitive mapping offers a new conceptualization for those exploring the informing process that is ripe for exploration and theory testing. Future Research: This paper forms a building block toward the development of a fuller model of the informing process.




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Effective Selection of Quality Literature During a Systematic Literature Review

Aim/Purpose: Although a literature review is the fundamental base for any research, it is often considered tedious and conducted with a lack of methodology and rigor. The paper presents a method for systematically searching and screening literature using modern search technologies. The method focuses on minimizing the amount of manual screening by employing the references among papers. Background: A method to select quality literature effectively using modern search technologies is presented and evaluated. Methodology: The method starts with a keywords search in which the most suitable keywords are identified. In the backward search, promising resources are collected based on the keywords and their reference sections are searched for duplicates to find often cited basic literature. Then, the forward search identifies current literature that cites the basic sources. Contribution: Modern search technologies have the potential to improve the effectiveness of the use of information channels significantly and thus of traditional literature searches. Findings: The selection method was applied to the field of literature review itself and to the field of functional modelling. In both cases, relevant literature was identified within a surprisingly short time. Recommendation for Researchers: Literature reviews should be done systematically by using modern search technologies. Future Research: The presented method may be adapted according to the evolution of search technologies. The tool support for the automated extraction of references should be improved and a quantitative evaluation of the method in comparison to traditional reviews may foster the findings.




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What is Research Rigor? Lessons for a Transdiscipline

Aim/Purpose: Use of the term “rigor” is ubiquitous in the research community. But do we actually know what it means, and how it applies to transdisciplinary research? Background: Too often, rigor is presumed to mean following an established research protocol scrupulously. Unfortunately, that frequently leads to research with little or no impact. Methodology: We identify a sample of 62 articles with “rigor” in the title and analyze their content in order to capture the range of perspectives on rigor. We then analyze how these findings might apply to informing science. Contribution: This paper offers an approach to defining rigor that is theory based and appropriate for transdisciplinary research. Findings: Rigor definitions tend to fall into one of two categories: criteria-based and compliance-based. Which is appropriate depends on the research context. Even more variation was found with respect to relevance, which is often used as a catch-all for research characteristics that aren’t associated with rigor. Recommendations for Practitioners: Recognize that when researchers are referring to rigor and relevance, they of-ten mean these to apply to other researchers rather than to practice. When funding research, it is important to understand who the rigor and relevance are directed towards. Recommendations for Researchers: When using the term “rigor”, think carefully about which meaning is intended and be transparent about that meaning in your writing. Impact on Society: A great deal of public money is invested in achieving research rigor. Society should be aware of what it is buying with that funding. Future Research: Developing a better understanding of research fitness and the factors that contribute to it.




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Design Science Research in Practice: What Can We Learn from a Longitudinal Analysis of the Development of Published Artifacts?

Aim/Purpose: To discuss the Design Science Research approach by comparing some of its canons with observed practices in projects in which it is applied, in order to understand and structure it better. Background: Recent criticisms of the application of the Design Science Research (DSR) approach have pointed out the need to make it more approachable and less confusing to overcome deficiencies such as the unrealistic evaluation. Methodology: We identified and analyzed 92 articles that presented artifacts developed from DSR projects and another 60 articles with preceding or subsequent actions associated with these 92 projects. We applied the content analysis technique to these 152 articles, enabling the preparation of network diagrams and an analysis of the longitudinal evolution of these projects in terms of activities performed and the types of artifacts involved. Contribution: The content analysis of these 152 articles enabled the preparation of network diagrams and an analysis of the longitudinal evolution of these projects in terms of the activities and types of artifacts involved. Evidence was found of a precedence hierarchy among different types of artifacts, as well as nine new opportunities for entry points for the continuity of DSR studies. Only 14% of the DSR artifacts underwent an evaluation by typical end users, characterizing a tenth type of entry point. Regarding the evaluation process, four aspects were identified, which demonstrated that 86% of DSR artifact evaluations are unrealistic. Findings: We identified and defined a set of attributes that allows a better characterization and structuring of the artifact evaluation process. Analyzing the field data, we inferred a precedence hierarchy for different artifacts types, as well as nine new opportunities for entry points for the continuity of DSR studies. Recommendation for Researchers: The four attributes identified for analyzing evaluation processes serve as guidelines for practitioners and researchers to achieve a realistic evaluation of artifacts. Future Research: The nine new entry points identified serve as an inspiration for researchers to give continuity to DSR projects.




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The Good, the Bad, and the Neutral: Twitter Users’ Opinion on the ASUU Strike

Aim/Purpose: Nigeria’s university education goes through incessant strikes by the Academic Staff Union of Universities (ASUU). This strike has led to shared emotion on micro-blogging sites like Twitter. This study analyzed selected historical tweets from the “ASUU” to understand citizens’ opinions. Background: The researchers conducted sentiment analysis and topic modelling to understand Twitter users’ opinions on the strike. Methodology: The researchers used the Valence Aware Dictionary for Sentiment Reasoning (VADER) technique for sentiment analysis, and the Latent Dirichlet allocation (LDA) was used for topic modelling. A total of 10,000 tweets were first extracted for the study. After data cleaning, 1323 tweets were left. Contribution: To the researcher’s best knowledge, no published study has presented a sentiment analysis on the topic of the ASUU strike using the Twitter dataset. This research will fill this gap by providing a sentiment analysis and drawing out subjects by exploring the tweets on the phrase “ASUU.” Findings: The sentiment analysis result using VADER returned 567 tweets as ‘Negative,’ with the remaining 544 and 212 categorized as Positive and Neutral. The result of the LDA returned six topics, all comprising seven keywords. The topics were the solution to the strike, ASUU strike effect, strike Call-off, appeal to ASUU, student protest and student appeal. Recommendation for Researchers: Researchers can use this study’s findings to compare with other contexts of opinion mining. Practitioners may also use the research to understand better the attitudes of their staff and students about the strikes to create actionable solutions before the suspension of the strike. Future Research: Future studies can collect information from other social networking and blogging sites.




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Trust in Google - A Textual Analysis of News Articles About Cyberbullying

Aim/Purpose: Cyberbullying (CB) is an ongoing phenomenon that affects youth in negative ways. Using online news articles to provide information to schools can help with the development of comprehensive cyberbullying prevention campaigns, and in restoring faith in news reporting. The inclusion of online news also allows for increased awareness of cybersafety issues for youth. Background: CB is an inherent problem of information delivery and security. Textual analysis provides input into prevention and training efforts to combat the issue. Methodology: Text extraction and text analysis methods of term and concept extraction; text link analysis and sentiment analysis are performed on a body of news articles. Contribution: News articles are determined to be a major source of information for comprehensive cyberbullying prevention campaigns. Findings: Online news articles are relatively neutral in their sentiment; terms and topic extraction provide fertile ground for information presentation and context. Recommendation for Researchers: Researchers should seek support for research projects that extract timely information from online news articles. Future Research: Refinement of the terms and topics analytic model, as well as a system development approach for information extraction of online CB news.




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Organizing Information Obtained From Literature Reviews – A Framework for Information System Area Researchers

Aim/Purpose: A literature review is often criticized for the absence of coherent construction, synthesis of topics, and well-reasoned analysis. A framework is needed for novice researchers to organize and present information obtained from the literature review. Background: Information and communication technologies advancement have yielded overwhelming information. The massive availability of information poses several challenges, including storage, processing, meaningful organization, and presentation for future consumption. Information System Researchers have developed frameworks, guidelines, and tools for gathering, filtering, processing, storing, and organizing information. Interestingly, information system researchers have vast information that needs meaningful organization and presentation to the research fraternity while conducting a literature review on a research topic. Methodology: This paper describes a framework called LACTiC (Location, Author, Continuum, Time, and Category) that we adapted from another framework called LATCH (Location, Alphabetical, Time, Category, and Hierarchy). LATCH was used to organize and present information on e-commerce websites for seamless navigation. We evaluated the LACTiC framework. Contribution: Information System Researchers can use the LACTiC framework to organize information obtained from literature review. Findings: The evaluation reveals that most researchers from information systems organize information obtained from the literature review category-wise, followed by continuum, author, time, and location. Recommendation for Researchers: Overall, the framework works well and can be helpful for researchers for an initial idea for organizing information obtained from the literature review. Future Research: To conceptualize the framework, the study was carried out using Information Systems related literature. To generalize the proposed framework, we may suggest that the study can be extended to other areas of business management, such as marketing, finance, operation, decision sciences, accounting, and economics.




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Ownership and Support: Boosting Performance and Well-Being in Safety

Aim/Purpose: The aim of this study is to examine the role of psychological ownership for safety in boosting employee performance and the impact of Perceived Organizational Support for Safety (POSS) on workers’ well-being, considering the psychological aspects associated with workplace safety and exploring the mediating effect of employees’ commitment. Background: It is widely recognized that promoting workplace safety goes beyond purely physical measures and must also consider the psychological aspects associated with safety management. However, while some studies have shown the direct effect of POSS and Safety Ownership on safety outcomes, very few studies have explored the underlying mediating mechanism, as well as their impact on distal outcomes, such as well-being and performance. Methodology: The cross-sectional study was conducted on a convenience sample of a metal mechanic enterprise’s employees through an online self-assessment questionnaire. Contribution: This study contributes to understanding the mechanisms through which psychological ownership for safety, organizational support for safety, and psychological factors related to safety collectively influence organizational outcomes. Findings: Two indirect significant effects are described. The first is between POSS and well-being, and the second significant relation is between psychological ownership for safety and job performance. When employees perceive that their organization cares about safety, they will experience a stronger sense of commitment and, in turn, they will be more satisfied in the work context, and they will improve their job performance. Recommendation for Researchers: Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of safety management. Future Research: It could be interesting to investigate a different point of view on safety (e.g., top management or health and safety officers) and explore concerns about how to successfully communicate and transfer safety climate during remote working activities.




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The Intricate Pathways From Empowering Leadership to Burnout: A Deep Dive Into Interpersonal Conflicts, Work-Home Interactions, and Supportive Colleagues

Aim/Purpose: This study builds upon existing research by investigating the elements contributing to or buffering the onset of burnout symptoms. We examine the relationship between empowering leadership and burnout, considering the concurrent mediation effects of interpersonal workplace conflict, work-home conflict, and support from coworkers. Background: Burnout is a phenomenon that has been widely considered in the scientific literature due to its negative effect on individual and organizational well-being, as well as implications for leadership, coworker support, and conflict resolution. A deeper understanding of burnout prevention strategies across various professional contexts is paramount for enhancing productivity and job satisfaction. Methodology: Using a survey-based cross-sectional design, we employed a combination of Structural Equation Modelling (SEM) and Artificial Neural Network (ANN) to investigate the direct and indirect influences of empowering leadership on four dimensions of employee burnout, mediated by coworker support, interpersonal conflict at work, and work-home conflict. Contribution: This study provides initial insights into the direct and indirect influences of empowering leadership on various dimensions of burnout, highlighting the complex interplay with coworker support, work-home conflict, and workplace interpersonal conflicts. Ultimately, the study provides a comprehensive approach to understanding and mitigating burnout. Findings: Empowering leadership and coworker support can significantly reduce burnout symptoms, while high levels of work-home conflict and interpersonal conflict at work can exacerbate them. Our findings underscore the paramount role of interpersonal conflict in predicting burnout, urging organizations to prioritize resolving such issues for burnout prevention. Recommendation for Researchers: Following our findings, organizations should (a) promote empowering leadership styles, (b) foster coworker support and work-life balance, and (c) address interpersonal conflicts to reduce the likelihood of employee burnout while ensuring that these strategies are tailored to the specific context and culture of the workplace. Future Research: Future research should broaden the exploration of leadership styles’ effects on burnout, identify additional mediators and moderators, expand studies across sectors and cultures, examine differential impacts on burnout dimensions, leverage advanced analytical models, and investigate the nuanced relationship between work contract types and burnout.




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Embitterment in the Workplace: How Does It Associate with Burnout and What Triggers It?

Aim/Purpose: Embitterment comprises a stress-related response to unjust life experiences. Studies have found that it can have a toll on employees’ well-being. However, research on this matter is still in its infancy. Background: Within the scope of the present study, Ι sought to investigate how embitterment relates to burnout – the prolonged consequence of stress. This study further explored whether breaches of psychological contracts can trigger embitterment. Methodology: The study employed a cross-sectional design where two hundred and eight (N = 208) participants from the general population completed an online survey. Contribution: Findings suggest that the toll of embitterment might be much more than what research has suggested so far. Those who experience embitterment can become emotionally exhausted and cynical and these findings can be especially useful when identifying embitterment. Findings: It was found that embitterment related to higher burnout levels and more specifically emotional exhaustion and cynicism. No significant findings were revealed for the relationship between professional inefficacy and embitterment. Also, psychological contract breach was found to be a significant predictor of embitterment, supporting further the notion that perceptions of injustice can trigger feelings of embitterment. Results also showed that embitterment mediated the relationship between psychological contract breach and burnout. Recommendation for Researchers: The study highlights the notion that fairness is a key precursor of embitterment, and this finding is essential when developing interventions to prevent embitterment from arising. Future Research: Future research could use a longitudinal study design to unravel whether burnout represents a precondition or the consequence of embitterment. Future research should also include more objective measures. For example, it would be useful to pair self-report data with more objective measures on embitterment (e.g. clinical interviews).




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Define and Tackle Hate Speech: The Experience of Social Workers in Italy

Aim/Purpose: The aim of this qualitative study is to explore social workers’ representations of hate speech (HS), the effects it has on the community, and socio-educational actions aimed at combating it. Background: Hate speech is any form of communication that promotes discrimination, hostility, or violence towards individuals or groups based on their identity. Although its spread is facilitated by particular characteristics of the online environment (such as anonymity and ubiquity), HS has pervasive consequences even in offline reality. In the last year, several community-based projects involving social workers have been implemented to address the problem. Professionals who work with the community play a crucial strategic role in the fight against HS. Therefore, it is imperative to begin by considering their perspective to gain a better understanding of HS and how it can be controlled. Methodology: Following a psycho-sociological perspective, six focus groups were conducted with 42 social workers (19 females and 23 males) belonging to associations or organizations of a different nature, such as NGOs, local social promotion organizations, universities, private social organizations, whose mission included the theme of countering hate speech. Contribution: There are no studies in the literature that consider the views of operators working to counter hate speech within communities. Our study contributes to deepening the knowledge of the phenomenon and identifying the most suitable strategies to combat it, starting from an approach that does not only focus on the online or offline dimension but on an integrated “onlife” approach. The study offers an outline of how hate speech affects the daily lives of the communities in the cities of Torino, Palermo, and Ancona. Additionally, it proposes a grassroots strategy to address hate speech. Findings: The results suggest that strategies effective in countering hate speech in offline contexts may not be effective in online environments. The technological revolution brought about by social media has significantly expanded the potential audience while weakening traditional communities. Addressing hate speech in the present context requires efforts to rebuild fragmented communities, gaining a thorough understanding of how the new virtual public space operates, and prioritizing hate speech as a specific concern only after these initial steps. Recommendation for Researchers: Hate speech represents a violation of human rights and a threat to freedom of expression. The spread of hateful messages has a significant impact on society, as it can negatively influence social cohesion, diversity, and inclusion. Understanding the causes and consequences of hate speech can help develop effective strategies to prevent and counter it, which is a crucial challenge for both research and society as a whole. Studying hate speech should involve the use of interdisciplinary methodologies. Future Research: Future research should focus on comparative analysis at the European Union level to assess the ability of civil society in other countries to develop effective strategies against hate speech.




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Rationalizing Fiction Cues: Psychological Effects of Disclosing Ads and the Inaccuracy of the Human Mind When Being in Parasocial Relationships

Aim/Purpose: Parasocial relationships are today established on social media between influencers and their followers. While marketing effects are well-researched, little is known about the meaning of such relationships and the psychological mechanisms behind them. This study, therefore, explores the questions: “How do followers on Instagram interpret explicit fiction cues from influencers?” and “What does this reveal about the meaning of parasocial attachment?” Background: With a billion-dollar advertising industry and leading in influencing opinion, Instagram is a significant societal and economic player. One factor for the effective influence of consumers is the relationship between influencer and follower. Research shows that disclosing advertisements surprisingly does not harm credibility, and sometimes even leads to greater trustworthiness and, in turn, willingness to purchase. While such reverse dynamics are measurable, the mechanisms behind them remain largely unexplored. Methodology: The study follows an explorative approach with in-depth interviews, which are analyzed with Mayring’s content analysis under a reconstructive paradigm. The findings are discussed through the lens of critical psychology. Contribution: Firstly, this study contributes to the understanding of the communicative dynamics of influencer-follower communication alongside the reality-fiction-gap model, and, secondly, it contributes empirical insights through the analysis of 22 explorative interviews. Findings: The findings show (a) how followers rationalize fiction cues and justify compulsive decision-making, (b) how followers are vulnerable to influences, and (c) how parasocial attachment formation overshadows rational logic and agency. The findings are discussed with regard to mechanisms, vulnerabilities, rationalizations and cognitive bias, and the social self, as well as the ethics of influencer marketing and politics. Recommendation for Researchers: The contribution is relevant to relationship research, group dynamics and societal organizing, well-being, identity, and health perspectives, within psychology, sociology, media studies, and pedagogy to management. Future Research: Future research might seek to understand more about (a) quantifiable vulnerabilities, such as attachment styles, dispositions, and demographics, (b) usage patterns and possible factors of prevention, (c) cognitive and emotional mechanisms involved with larger samples, (d) the impact on relationships and well-being, and (e) possible conditions for the potential of parasocial attachment.




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The Impact of Artificial Intelligence on Workers’ Skills: Upskilling and Reskilling in Organisations

Aim/Purpose: This paper examines the transformative impact of Artificial Intelligence (AI) on professional skills in organizations and explores strategies to address the resulting challenges. Background: The rapid integration of AI across various sectors is automating tasks and reducing cognitive workload, leading to increased productivity but also raising concerns about job displacement. Successfully adapting to this transformation requires organizations to implement new working models and develop strategies for upskilling and reskilling their workforce. Methodology: This review analyzes recent research and practice on AI's impact on human skills in organizations. We identify key trends in how AI is reshaping professional competencies and highlight the crucial role of transversal skills in this evolving landscape. The paper also discusses effective strategies to support organizations and guide workers through upskilling and reskilling processes. Contribution: The paper contributes to the existing body of knowledge by examining recent trends in AI's impact on professional skills and workplaces. It emphasizes the importance of transversal skills and identifies strategies to support organizations and workers in meeting upskilling and reskilling challenges. Our findings suggest that investing in workforce development is crucial for ensuring that the benefits of AI are equitably distributed among all stakeholders. Findings: Our findings indicate that organizations must employ a proactive approach to navigate the AI-driven transformation of the workplace. This approach involves mapping the transversal skills needed to address current skill gaps, helping workers identify and develop skills required for effective AI adoption, and implementing processes to support workers through targeted training and development opportunities. These strategies are essential for ensuring that workers' attitudes and mental models towards AI are adaptable and prepared for the changing labor market. Recommendation for Researchers: We emphasize the need for researchers to adopt a transdisciplinary approach when studying AI's impact on the workplace. Given AI's complexity and its far-reaching implications across various fields including computer science, mathematics, engineering, and behavioral and social sciences, integrating diverse perspectives is crucial for a holistic understanding of AI's applications and consequences. Future Research: Looking ahead, further research is needed to deepen our understanding of AI's impact on human skills, particularly the role of soft skills in AI adoption within organizations. Future studies should also address the challenges posed by Industry 5.0, which is expected to bring about even more extensive integration of new technologies and automation.




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The Impact of Vocabulary Preteaching and Content Previewing on the Listening Comprehension of Arabic-Speaking EFL Learners

Aim/Purpose: The purpose of this study is to determine the impact of pre-listening activities on Arabic-speaking EFL learners’ comprehension of spoken texts. Background: This study aims to contribute to the current research and to increase our understanding about the effectiveness of pre-listening activities. Specifically, this study seeks to clarify some of the research in this area that seems to be incongruent. Methodology: The study investigates two widely implemented activities in second language (L2) classrooms: vocabulary preteaching and content previewing. Ninety-three native-Arabic speaking EFL learners, whose proficiently levels were beginner, intermediate, or advanced, were randomly assigned to a control group or one of three experimental groups: the vocabulary-only (VO) group, content-only (CO) group, or vocabulary + content (VC) group. Each of the experimental groups received one of the treatments to determine which pre-listening activity was more effective and whether additional pre-listening activities yield additional comprehension. Listening comprehension of the aural text was measured by a test comprising 13 multiple-choice and true-false questions. Contribution: The present study provided additional explanations regarding the long-standing contradicting results about vocabulary preteaching and content previewing. Findings: The results showed that pre-listening activities had a positive impact on Arabic-speaking EFL learners’ listening comprehension, with the VO group significantly increasing their scores on the posttest compared to those of the control or other groups. Vocabulary preteaching was particularly beneficial for more advanced learners. With regard to which pre-listening activity contributed the most to better listening comprehension, vocabulary preteaching was the most effective. Content previewing did not increase comprehension for the CO group and had no additional benefit for the VC group. Recommendation for Researchers: This paper recommends that researchers explore new pre-listening activities that have never studied. Future research should be extended to include other nations and contextual situations to extend our knowledge about the effect of pre-listening activities. As far as listening comprehension can only be achieved when listeners are attentive and engaged, the listening text should be interesting and the lexical coverage of the listening text should be appropriate for all participants. Future Research: The results are to be interpreted carefully because they are limited by the students’ L2 proficiency, demographic, and cultural backgrounds (i.e., first language (L1) proficiency, age, gender, Middle Eastern culture). Results might be quite different if the study was conducted with different populations who have different life and language learning experiences (Vandergrift & Baker, 2015). Therefore, the results of this study indicate there is much room for improvement and a need for further research.




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The Relationship between Perceived Organizational Support (POS) and Turnover Intention: The Mediating Role of Job Motivation, Affective and Normative Commitment

Aim/Purpose: The study aims to examine the mediating role of job motivation and affective and normative commitment on the relationship between perceived organizational support (POS) and job turnover intention. Background: POS refers to employees’ beliefs and perceptions concerning the extent to which the organization values their contributions, cares about their well-being, and fulfils their socio-emotional needs. To date, research has shown that employee turnover is a complex construct resulting from the interplay of both individual and organizational variables, such as motivation and climate. Methodology: Cross-sectional data were collected from 143 employees of an Italian industrial company. Paper-and-pencil questionnaires were used to assess respondents’ POS, job motivation, affective and normative organizational commitment, and turnover intentions. Contribution: Specifically, in this research, we aim at examining (i) the indirect effect of POS on turnover intention via (ii) job motivation and (iii) normative and affective commitment. Findings: Results show that high POS is associated with high levels of job motivation and affective and normative commitment, which in turn are negatively linked to turnover intentions. Recommendation for Researchers: Researchers should not lose sight of the importance of studying and delving into the concept of turnover intention given that, from an organizational point of view, losing personnel means losing competencies, which need to be replaced through assessment, selection, training, and development, processes that are often challenging and expensive. Future Research: Future research should further investigate the role of motivation and commitment, other than additional variables, for POS and turnover intention. Longitudinal studies and further testing are required to verify the causal processes stemming from our model. Future research could consider linking employees’ self-reported measures with objective data concerning turnover rates.




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The Three Worlds of Task Complexity

Aim/Purpose: To provide a systematic approach to defining task complexity using a three worlds model previously introduced in informing science research. Background: The task complexity construct presents researchers with a quandary. While it appears useful on the surface, repeated attempts to define it rigorously have failed to gain traction in the broader research community. The level of inconsistency between definitions is shown to have changed little in the past 20 years. Methodology: Using a common framework that treats task complexity as a latent construct residing between sources and outcomes, moderated by both task familiarity and task discretion, separate models for each of the three worlds are developed. Contribution: Our paper proposes a potential path forward by showing how many issues in past task complexity research can be reconciled by framing the construct according to the three worlds model: the world we experience, the world of human artifacts, and the “real world.” Findings: The framework defines experienced complexity as occurring in the mind of the task performer while performing a single task instance, intrinsic complexity as a function of the internal characteristics of the problem space used to perform a bounded set of task instances, and extrinsic complexity as the ruggedness of the fitness landscape in which the task is performed. Recommendation for Researchers: It offers a path to convergence for definitions of task complexity. Future Research: The three worlds of task complexity can potentially be applied to many practical problems.




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Leadership in Face-to-Face and Virtual Teams: A Systematic Literature Review on Hybrid Teams Management

Aim/Purpose: The rise of virtual communication technologies and hybrid work contexts has brought significant changes to leadership dynamics, highlighting the need for effective management of teams operating in both face-to-face and virtual settings, known as hybrid teams. Background: This systematic review examines leadership models utilized in face-to-face and virtual teams, factors contributing to leadership emergence in these contexts, and effective strategies for leading hybrid teams. Methodology: In this study, three scientific databases were searched, resulting in the retrieval of 1,707 studies. These studies were then subjected to a review process following the PRISMA guidelines, ultimately leading to the inclusion of 15 research contributions in the final review. Contribution: Given the results, key strategies for practitioners include the development of strong communication skills, providing constructive feedback, and implementing efficient remote management techniques. Findings: The findings emphasize three prominent leadership models – transformational leadership, leader-member exchange (LMX), and shared leadership – all of which play crucial roles in hybrid team settings. Personality factors drive leadership emergence in face-to-face settings, while virtual settings benefit more from task-related behaviors. Recommendation for Researchers: This review informs researchers seeking to enhance leadership efficacy in modern group settings, aiding leaders in navigating the complexities of hybrid team environments.




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Predictors of Digital Entrepreneurial Intention in Kuwait

Aim/Purpose: This study aims to explore students’ digital entrepreneurial intention (DEI) in Kuwait. Specifically, the aim is twofold: (i) to identify and examine the factors influencing and predicting students’ DEI, and (ii) to validate a model of DEI. Background: The advent of modern digital technologies has provided entrepreneurs with many opportunities to establish and expand their firms through online platforms. Although the existing literature on DEI has explored various factors, certain factors that could be linked to DEI have been neglected, and others have not been given sufficient attention. Nonetheless, there has been little research on students’ DEI, particularly in Kuwait. Methodology: To fulfill the research’s aims, a study was conducted using a quantitative method (a survey of 305 students at a non-profit university in Kuwait). Contribution: This study aimed to fill the research gap on the limited DEI research among Kuwait’s students. Several recommendations were suggested to improve the DEI among students in Kuwait. Findings: The study identified five factors that could influence an individual’s intention to engage in digital entrepreneurship. These factors include self-perceived creativity, social media use, risk-taking and opportunity recognition, digital entrepreneurship knowledge, and entrepreneurial self-perceived confidence. Significant solid correlations were between all five identified factors and DEI. However, only self-perceived creativity and entrepreneurial self-perceived confidence were identified as significant positive predictors of DEI among undergraduates in Kuwait. Nevertheless, the main contributor to this intention was the students’ self-perceived confidence as entrepreneurs. Recommendation for Researchers: Researchers should conduct further longitudinal studies to understand better the dynamic nature of DEI and execution. Future Research: Additional research is required to utilize probability sampling approaches and increase the sample size for more generalizable findings.




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Critical Review of Stack Ensemble Classifier for the Prediction of Young Adults’ Voting Patterns Based on Parents’ Political Affiliations

Aim/Purpose: This review paper aims to unveil some underlying machine-learning classification algorithms used for political election predictions and how stack ensembles have been explored. Additionally, it examines the types of datasets available to researchers and presents the results they have achieved. Background: Predicting the outcomes of presidential elections has always been a significant aspect of political systems in numerous countries. Analysts and researchers examining political elections rely on existing datasets from various sources, including tweets, Facebook posts, and so forth to forecast future elections. However, these data sources often struggle to establish a direct correlation between voters and their voting patterns, primarily due to the manual nature of the voting process. Numerous factors influence election outcomes, including ethnicity, voter incentives, and campaign messages. The voting patterns of successors in regions of countries remain uncertain, and the reasons behind such patterns remain ambiguous. Methodology: The study examined a collection of articles obtained from Google Scholar, through search, focusing on the use of ensemble classifiers and machine learning classifiers and their application in predicting political elections through machine learning algorithms. Some specific keywords for the search include “ensemble classifier,” “political election prediction,” and “machine learning”, “stack ensemble”. Contribution: The study provides a broad and deep review of political election predictions through the use of machine learning algorithms and summarizes the major source of the dataset in the said analysis. Findings: Single classifiers have featured greatly in political election predictions, though ensemble classifiers have been used and have proven potent use in the said field is rather low. Recommendation for Researchers: The efficacy of stack classification algorithms can play a significant role in machine learning classification when modelled tactfully and is efficient in handling labelled datasets. however, runtime becomes a hindrance when the dataset grows larger with the increased number of base classifiers forming the stack. Future Research: There is the need to ensure a more comprehensive analysis, alternative data sources rather than depending largely on tweets, and explore ensemble machine learning classifiers in predicting political elections. Also, ensemble classification algorithms have indeed demonstrated superior performance when carefully chosen and combined.




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Knowledge-Oriented Leadership, Psychological Safety, Employee Voice, and Innovation

Aim/Purpose: The truism is that leadership fosters or restricts innovation behaviours in organisations, but the extent to which it does depends on the leadership style in practice. This study focuses on one of the contemporary leadership styles, knowledge-oriented leadership [KOL], which has received scant attention in research. In doing so, the contextual factors of psychological safety [PS] and employee voice [EV] were applied to determine how KOL influences are channeled to innovation at the individual level. Methodology: Data were collected from 347 academic staff in public universities in Southern Nigeria and subjected to a partial least square [PLS] analytical procedure for data treatment and hypotheses testing using the SmartPLS 3 software for variance-based structural equation modelling. Contribution: The study formed an integrated research framework that links knowledge-oriented leadership and innovation by accounting for the contextual mechanisms of psychological safety and employee voice. Findings: The PLS results demonstrated that the knowledge-oriented leadership and innovation relationship was positive and significant, and this relationship was partially mediated by two variables, namely, PS and EV. Furthermore, the two mediating variables channeled KOL’s influence on innovation in a sequence. Recommendation for Researchers: Organisations need to consider the practical application of KOL to improve innovation outcomes considerably. By this, leadership training programs should include modules, courses, or topics on KOL to engender the formation of requisite managerial skills. More so, they should consider the criterion of demonstrable KOL abilities for leadership selection and recruitment. As a personal development initiative, managers can attend leadership development programmes as well as obtain certification in knowledge management to improve their KOL abilities. This initiative should be encouraged and supported by organisations. In all, the human resource management framework should be responsive to the dynamics of the knowledge economy regarding leadership. Given that PS and EV function as mediators, organisations should actively cultivate an environment enabling interpersonal risky behaviours founded on trust, respect, and cooperation and encourage/support employees who demonstrate such behaviour accordingly. In this line, they should create and sustain a supportive environment that positively reinforces voice decisions and behaviours. Future Research: The study only determined the links between KOL, PS, EV, and innovation in public universities in Southern Nigeria. Other studies may examine the linkages in other knowledge-intensive organisations as well as expand the geographic scope to make for better generality of findings. Future studies should look at other underlying mechanisms that can affect the KOL-innovation relationship, such as psychological capital, work engagement, work commitment, etc. The role of moderators can be identified and introduced to this integrative framework to demonstrate the conditions affecting the linkages.




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If Different Acupressure Points have the same Effect on the Pain Severity of Active Phase of Delivery among Primiparous Women Referred to the Selected Hospitals of Shiraz University of Medical Sciences, 2010

Labor pain and its relieving methods is one of the anxieties of mothers having a great impact on the quality of care during delivery as well as the patients' satisfaction. The propensity of using non-medicinal pain relief methods is increasing. The present study aimed to compare the effect of Acupressure at two GB-21 and SP06 points on the severity of labor pain. In this quasi-experimental single blind study started on December 2010 and ended on June 2011 in which 150 primiparous women were divided into three groups of Acupressure at GB-21 point, Acupressure at SP-6 point and control group. The intervention was carried out for 20 min at 3-4 and 20 min at 7-8 cm dilatation of Cervix. The pain severity was measured by Visual Analog Scale before and immediately, 30 and 60 min after the intervention. Then, the data were statistically analyzed. No significant difference was found among the 3 groups regarding the pain severity before the intervention. However, the pain severity it was reduced at 3-4 and 7-8 cm dilatation immediately, 30 and 60 min after the intervention in the two intervention groups compared to the control group (p<0.001). Nonetheless, no statistically significant difference was observed between the two intervention groups (p = 0.93). The results of the study showed that application of Acupressure at two GB-21 and SP-6 points was effective in the reduction of the severity of labor pain. Therefore, further studies are recommended to be performed on the application of Acupressure together with non-medicinal methods.




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2024 Fall Symposium — Race, Rights, and Innovation: Cultivating Equity in the Digital World

Friday, September 27 | 9:30 a.m. (PT) | Online Event Details and Recoding Here  Join us for Race, Rights, and Innovation: Cultivating Equity in the Digital World, a thought-provoking event exploring the intersection of race, technology, and legal frameworks. We’ll delve into the historical treatment of minority creators in copyright ...

The post 2024 Fall Symposium — Race, Rights, and Innovation: Cultivating Equity in the Digital World appeared first on Berkeley Technology Law Journal.




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Berkeley Technology Law Journal Podcast: Will ChatGPT Tell Me How to Vote? Democracy & AI with Professor Bertrall Ross

[Meg O’Neill] 00:08 Hello and welcome to the Berkeley Technology Law Journal podcast. My name is Meg O’Neill and I am one of the editors of the podcast. Today we are excited to share with you a conversation between Berkeley Law LLM student Franco Dellafiori, and Professor Bertrall Ross. Professor ...

The post Berkeley Technology Law Journal Podcast: Will ChatGPT Tell Me How to Vote? Democracy & AI with Professor Bertrall Ross appeared first on Berkeley Technology Law Journal.




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Fast fuzzy C-means clustering and deep Q network for personalised web directories recommendation

This paper proposes an efficient solution for personalised web directories recommendation using fast FCM+DQN. At first, web directory usage file obtained from given dataset is fed into the accretion matrix computation module, where visitor chain matrix, visitor chain binary matrix, directory chain matrix and directory chain binary matrix are formulated. In this, directory grouping is accomplished based on fast FCM and matching among query and group is conducted based on Kumar Hassebrook and Kulczynski similarity. The user preferred directory is restored at this stage and at last, personalised web directories are recommended to the visitors by means of DQN. The proposed approach has received superior results with respect to maximum accuracy of 0.910, minimum mean squared error (MSE) of 0.0206 and root mean squared error (RMSE) of 0.144. Although the system offered magnificent outcomes, it failed to order web directories in the form of highly, medium and low interested directories.




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Q-DenseNet for heart disease prediction in spark framework

This paper presents a novel deep learning technique called quantum dilated convolutional neural network-DenseNet (Q-DenseNet) for prediction of heart disease in spark framework. At first, the input data taken from the database is allowed for data partitioning using fast fuzzy C-means clustering (FFCM). The partitioned data is fed into spark framework, where pre-processed by missing data imputation and quantile normalisation. The pre-processed data is further allowed for selection of suitable features. Then, the selected features from the slave nodes are merged and fed into master node. The Q-DenseNet is used in master node for the prediction of heart disease. The performance improvement of the designed Q-DenseNet model is validated by comparing with traditional prediction models. Here, the Q-DenseNet method achieved superior performance with maximum of 92.65% specificity, 91.74% sensitivity, and 90.15% accuracy.




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A new model for efficiency estimation and evaluation: DEA-RA-inverted DEA model

Data envelopment analysis (DEA) is widely used in various fields and for various models. Inverted data envelopment analysis (inverted DEA) is an extended model of DEA. Regression analysis (RA) is a statistical process for estimating the relationships among variables based on the model of averaged image. There are no essential relations among DEA and RA and inverted DEA. We creatively combine DEA, RA and inverted DEA to propose a new model: DEA-RA-Inverted DEA model. The model realises the efficiency estimation and evaluation through a discussion of the residual variables and the residual ratio coefficients. In addition, we will demonstrate the effectiveness of the model by applying it to efficiency estimation and evaluation of 16 Chinese logistics enterprises.




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An MINLP model for project scheduling with feeding buffer

This study addresses a critical chain project scheduling (CCPS) problem regarding the feeding buffer. The main contribution of this study lies in determining the critical chain when the feeding buffer is considered along with the project buffer, a less addressed issue in the critical chain literature. Using a mixed-integer nonlinear programming (MINLP) model, the critical chain of a project with no break-down and no overflow is found. Moreover, the impact of the feeding buffer on the criticality of activities is discussed. The problem is solved using the Lingo software package for validation in small-sized instances. Since the CCPS is known as an NP-hard problem, a genetic algorithm (GA) is also designed to solve large-scale instances. The algorithm's performance is confirmed using various project scheduling library test problems. Sensitivity analysis is implemented based on some crucial parameters, and the critical chain is analysed after conducting several experiments. It is shown how considering the feeding buffer makes different critical chains and how shortlisting activities and resources are optimally managed.