at

My fridge-freezer broke over 5 months ago and my insurer still hasn't paid out. What can I do?  

I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted?




at

TONY HETHERINGTON: We're watching you 

Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million.




at

I owe £2,232 in tax but the new Chancellor isn't too bothered: TONY HETHERINGTON investigates 

I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it.




at

ASK TONY: TSB - The bank that said 'NO' to my frail 86-year-old mother

I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address.




at

My boss can't use a Jack Wills gift voucher I bought him, even though it is in date. Why is this?

I purchased a Jack Wills gift card as a present for my boss. However, when he went to use it in January this year he was told that there was no value on the card. Why is this?




at

Coronavirus: What should be included in my travel insurance policy?

I have booked a family ski holiday to France in April and we have every intention of still going, despite coronavirus. What do I need to check for to see if I am covered if the trip gets cancelled?




at

It was a brutal week for investors but patience pays (in the end)

What a week. As a money commentator for more than 30 years standing, that was as disheartening as times go. But patient, long-term investing will win through in the end.




at

JEFF PRESTRIDGE: Put on a tin hat - and try our four defensive tips for the trenches 

The UK stock market alone has fallen in value by 30 per cent since the start of the year. But if you hold these trusts for troubled times then things should look better.




at

Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?




at

'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




at

NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.




at

I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?




at

TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




at

ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




at

I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




at

What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? 

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?




at

Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?




at

Is it possible for companies to rotate their furloughed staff?

I wanted to know if it would be possible for companies to rotate the staff they have on furlough so we can all have a chance of earning our full salary - at least for a while?




at

I am struggling to get a refund for a takeaway. What are my rights?

I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it - why has it taken so long to get a refund?




at

I'm a full-time temp but my agency won't furlough me: What can I do?

I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do?




at

Sainsbury's defers £160m dividend as profits remain flat

Food sales in the peak week to March 21 jumped by 48 per cent. But the supermarket's general merchandise and clothing business, part of which operates through Argos, has suffered.




at

Strictly bosses 'are offering doubled fees to celebs to attract an A-list line-up'

Sources claim TV executives are keen for the series 'to remain the jewel in the BBC's crown' and have already put forward contract proposals in a bid to attract a 'stellar line-up'.




at

Viewers celebrate return of Great British Sewing Bee and admit they're 'crushing' on Patrick Grant

The Great British Sewing Bee, which aired last night at 9pm on BBC2, has left fans hot under the collar, thanks to judge Patrick Grant, 47, who has been branded 'dishy' and 'such a sort' by viewers.




at

Doctor Who stars David Tennant and Matt Smith join Time Lords past and present to praise NHS staff

Joining forces with Who actors past and presenter, the pair will appear in a message for BBC's Big Night In, set to air ahead of the weekly Clap For Carers on Thursday evening.




at

Hard-up parents complain that their children are missing out on BBC's Bitesize homeschooling lessons

Families without a TV licence said they cannot access some of the BBC Bitesize Daily's video content, which is available each week day on BBC iPlayer and via the red button at 9am.




at

Eastenders star Jessie Wallace flashes glimpse of new Elvis tattoo

Jessie Wallace was spotted stepping out in London on Tuesday, flashing a glimpse of her new Elvis tattoo on her left forearm.




at

BBC's Big Night In: Catherine Tate reprises her iconic role as schoolgirl Lauren

Catherine Tate reprised her much-loved role as schoolgirl Lauren Cooper alongside David Tennant during the BBC's Big Night In on Thursday evening.




at

BBC's Big Night In: Corrie's Liz McDonald gatecrashes EastEnders quiz

The landlady (Beverley Callard) appeared to rub The Queen Vic's landlady Linda (Kellie Bright) the wrong way during BBC's charity fundraising event, Big Night In, on Thursday.




at

Matt Lucas is keen to 'get fitter' after putting on 'a bit of weight' during the UK's lockdown

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.




at

AMANDA PLATELL: How Wills turned into a right royal Goon on the Big Night In - and we loved it! 

AMANDA PLATELL: The most reliable, and dare I say wooden, member of the younger royals stole the show with a comic turn on the BBC's fundraiser The Big Night In.




at

Hoax circulates on Twitter claiming that Elon Musk and Grimes are naming their child Influenza

The false claim seems to have originated from a fake news site called World Grey News earlier this week and rapidly gained traction on Twitter.




at

Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




at

Germany's intensive care bed capacity been key to country's low death rate says foreign minister

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.




at

EastEnders star Jessie Wallace works up a sweat on a jog

Jessie Wallace, 48, was spotted stepping out in London on Sunday on a jog during coronavirus lockdown.




at

Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




at

Dragons at war? Duncan Bannatyne and Peter Jones fall out on Twitter

Bannatyne, 71, joked that his ex Dragons' Den co-star Peter Jones had been told by 'his mum' he was the biggest star of the BBC show. However, Jones hit back at Bannatyne, saying the joke was in 'bad taste'.




at

The Greatest Dancer has been AXED as ratings plummet following the BBC show's second season

It was confirmed by the BBC on Tuesday that the dance competition show would not return,  after it was reported that it had been dropped by the channel following dwindling ratings.




at

Queen will address nation at 9pm on May 8 for 75th VE Day anniversary

As part of the revised plans to mark the 75th VE Day anniversary during the coronavirus lockdown announced today, Her Majesty's words will be broadcast on May 8 on BBC One at 9pm.




at

Emotional first-time father, 22, meets his 'perfect' son for the first time

Sam, 25, and partner Jordan, featured in last night's episode of BBC 1's Life and Birth. Viewers were left emotional after the first-time father vowed to love his 'perfect' son for the 'rest of his life.'




at

Ellie Goulding expresses her gratitude to healthcare professionals by sporting a NHS charity T-shirt

The Starry Eyed singer, 33, has continued to express her gratitude towards the NHS as she shared an Instagram image sporting a charity T-shirt on Tuesday evening.




at

Normal People's Daisy Edgar-Jones admits her sex scenes were 'unfreaky' to watch back

The Cold Feet actress, 21, who plays Marianne in the adaptation of Sally Rooney's novel, joked that she's worried about her grandparents viewing the scenes as her boyfriend was left 'gritting his teeth'.




at

BBC DJ Gilles Peterson's accused stalker fires her lawyers after claims of 'witness intimidation'

Sarah Jayne Rook, 43, fired her lawyer Theresa Gerald on Friday after claiming she has been 'heavily intimidated'. She plans to represent herself and said her family have received death threats.




at

Kate and William feel 'responsible' for helping and 'comforting people' during the covid-19 pandemic

Ingrid Seward, editor-in-chief of Majesty magazine, told The Sun that Kate Middleton, 38 and Prince William, 37, are determined to use their influence to benefit the royal family.




at

RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




at

Benedict Cumberbatch and Jonny Lee Miller do the monster mash: PATRICK MARMION reviews Frankenstein

Duelling is illegal in Britain, but that didn't stop Benedict Cumberbatch and Jonny Lee Miller going musket to musket in 2011. PATRICK MARMION reviews the National Theatre performance.




at

Son of Count Folke Bernadotte reveals he first heard about his father's assassination on the radio

Speaking to BBC World Service's Witness History, Count Bernadotte's youngest son, Bertil Bernadotte, told how he first learned of his father's death while listening to the radio at the age of 12.




at

VE voices saved for eternity: Imperial War Museums create an astonishing four-minute 'soundscape'

An astonishing four-minute 'soundscape', compiled from the archives of the Imperial War Museums, will be available for us all to listen to on the VE Day Bank Holiday.




at

Maya Jama keeps things casual in a pale grey tracksuit and bucket hat as she leaves the BBC studios

The presenter, 25, cut a casual figure in a pale grey tracksuit and black bucket hat as she was seen leaving the BBC studios in London on Friday.




at

Shostakovich: Symphony No 11 review: It's brilliantly orchestrated here by the BBC Philharmonic

Shostakovich's 11th Symphony here receives a performance of exceptional eloquence from the Manchester-based BBC Philharmonic under their chief guest conductor, the Finn John Storgårds.




at

BT and Sky TV piracy row with Saudi Arabia could threaten Newcastle takeover bid

The BBC, another key Premier League partner, has also complained to the European Commission about Saudi Arabia regarding TV piracy, which could scupper state's bid to buy Newcastle.