en I've accidentally under-egged annual mileage to our insurer: Do I need to confess? By www.dailymail.co.uk Published On :: Thu, 17 Oct 2019 08:19:06 GMT I told my insurer that my annual mileage would be 8,000 but I think it will be 10,000 by the time I come to renew my policy. Should I tell my insurer? Will it want to up our premium? Full Article
en Cancer put me out of work two years ago, what benefits can I claim? By www.dailymail.co.uk Published On :: Thu, 17 Oct 2019 11:08:05 GMT I was diagnosed with a rare and incurable form of blood cancer that put me out of work two years ago, can I claim Employment Support Allowance or get any other help? Full Article
en Why can't I use Section 75 to make a claim when using a third party? By www.dailymail.co.uk Published On :: Sat, 26 Oct 2019 10:25:01 GMT My hotel wasn't as described but I was told as I paid through a third party on my credit card, I am not liable to claim a refund through the Section 75 rule. Full Article
en My son has £40,000 in student loan debt. How can I help him clear it? By www.dailymail.co.uk Published On :: Sat, 26 Oct 2019 10:25:29 GMT My 22-year-old son graduated university last July and recently received his loan statement through the post. If I pay off the debt and he instead owes me the money what route could I go down? Full Article
en ASK TONY: Why does John Lewis keep sending me faulty iPads? By www.dailymail.co.uk Published On :: Wed, 30 Oct 2019 09:26:03 GMT I bought an iPad from John Lewis in 2017. I started having problems, so they suggested I send it back. Unfortunately the company keeps sending reconditioned replacements. Full Article
en My wealthy mother is remarrying. Should she get a prenup? By www.dailymail.co.uk Published On :: Wed, 06 Nov 2019 14:22:34 GMT My wealthy mother is engaged to remarry and my siblings and I are worried that if it doesn't work out a large part of our inheritance might be at risk. Full Article
en Ten times you might be wrong about your consumer rights By www.dailymail.co.uk Published On :: Fri, 08 Nov 2019 14:46:42 GMT Our Consumer Fightback columnist is here to help you get a fair deal, but sometimes we get it wrong on what we think we are entitled to. Here are some common examples of misconceptions. Full Article
en My vet pulled my dog's claw out during grooming and then charged me for surgery - what can I do? By www.dailymail.co.uk Published On :: Thu, 21 Nov 2019 08:36:08 GMT I took my dog Oliver George to the vet to have his nails clipped - but during treatment, his dewclaw was pulled leaving him needing surgery. Full Article
en ALEX BRUMMER: FCA has been too slothful in acting on problem firms By www.dailymail.co.uk Published On :: Tue, 26 Nov 2019 22:43:24 GMT The Financial Conduct Authority was always going to be a bed of nails for Bank of England governor aspirant Andrew Bailey - and so it has proved. Full Article
en Can my mother continue to pay my children's school fees now I have power of attorney? By www.dailymail.co.uk Published On :: Thu, 28 Nov 2019 09:00:48 GMT I have taken over the management of my mother's finances under a power of attorney which she granted. She used to pay my children's school fees. Can I continue to make these payments? Full Article
en Should I put my parent's address on a credit card application when I'm a student? By www.dailymail.co.uk Published On :: Fri, 06 Dec 2019 08:19:26 GMT I've lived at multiple addresses over the past few years, but consider my parents' home my 'permanent address', even though I'm at university for six months of the year now. What should I enter? Full Article
en ASK TONY: I paid upfront for line rental - yet Plusnet's pocketed more By www.dailymail.co.uk Published On :: Wed, 11 Dec 2019 09:18:10 GMT In August 2018, I paid line rental a year in advance to Plusnet. It left me to pay £12 per month. In September, it took £56 from my account, which it blamed on a software glitch. Full Article
en How can I make sure my work pension is ethical and investing for good? By www.dailymail.co.uk Published On :: Fri, 20 Dec 2019 07:43:49 GMT I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there. Full Article
en Your rights when it comes to returning Christmas presents: Consumer Fightback By www.dailymail.co.uk Published On :: Fri, 27 Dec 2019 09:36:00 GMT Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right? Full Article
en ALEX BRUMMER: The Magnificent SEVEN - why Britain can be the envy of the world in the 2020s By www.dailymail.co.uk Published On :: Fri, 27 Dec 2019 10:19:19 GMT The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us. Full Article
en JEFF PRESTRIDGE: A solid year for equity investment (if you ignore Woodford) By www.dailymail.co.uk Published On :: Sat, 04 Jan 2020 23:02:12 GMT It was a pretty good 2019 for most equity investors, unless you were unlucky enough to be caught up in the Woodford quagmire. Full Article
en TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... By www.dailymail.co.uk Published On :: Sun, 05 Jan 2020 11:33:26 GMT I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people? Full Article
en HAMISH McCRAE: Look out for 2020's five big trends By www.dailymail.co.uk Published On :: Mon, 06 Jan 2020 08:42:48 GMT So what's in store for 2020? It always takes a while for seismic political shifts to feed through into our daily lives, and so it is with the scale of the Tory victory last month. Full Article
en I want to remove my smart meter but have been told I will be charged £150. Why is this? By www.dailymail.co.uk Published On :: Tue, 14 Jan 2020 08:55:33 GMT I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free? Full Article
en TONY HETHERINGTON: I smell a rat in this tale of a criminal tenant By www.dailymail.co.uk Published On :: Mon, 20 Jan 2020 12:39:43 GMT I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent. Full Article
en I work more hours than I invoice for as a freelancer. Should I charge the same when I work less? By www.dailymail.co.uk Published On :: Fri, 24 Jan 2020 08:26:52 GMT I work 10 days a month on a freelance basis so I invoice the agency at the end of the month. I'm taking a two week holiday in February. Should I reduce my invoice or just bill as normal? Full Article
en Does the time you land or get off the plane count for EU flight compensation? By www.dailymail.co.uk Published On :: Tue, 28 Jan 2020 11:04:10 GMT We were put over the three hour delay time which entitles us to compensation after we landed at Amsterdam, are we still due a payout or is it based on when the plane touches down? Full Article
en ASK TONY: Santander and PayPal refused to refund stolen £450 By www.dailymail.co.uk Published On :: Wed, 29 Jan 2020 09:15:45 GMT Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week. Full Article
en TONY HETHERINGTON: Since your last intervention, Revolut has taken £2,500 from my wife! By www.dailymail.co.uk Published On :: Sun, 02 Feb 2020 13:29:38 GMT I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash? Full Article
en How quickly do I need to inform mobile provider if my phone is stolen? By www.dailymail.co.uk Published On :: Thu, 06 Feb 2020 08:23:05 GMT I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back? Full Article
en Spotify hacking: How has someone taken over my music? By www.dailymail.co.uk Published On :: Mon, 17 Feb 2020 13:47:08 GMT I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account? Full Article
en Why is my renewal quote for car cover higher with LV= than ABC? By www.dailymail.co.uk Published On :: Thu, 05 Mar 2020 09:09:50 GMT I received my renewal quote from LV= and it was too much so I decided to switch to ABC. However, I found out ABC is owned by LV=. How can the prices be so different? Full Article
en We moved and let our home, will we soon face more tax when we sell? By www.dailymail.co.uk Published On :: Fri, 06 Mar 2020 09:09:47 GMT Six years ago due to a situation which led to an untenable dispute with an aggressive neighbour my husband and I became what is broadly termed as accidental landlords. Full Article
en I've accidentally sent money to the wrong bank account, can I get it back? By www.dailymail.co.uk Published On :: Sat, 07 Mar 2020 09:18:51 GMT I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong. Full Article
en My boss can't use a Jack Wills gift voucher I bought him, even though it is in date. Why is this? By www.dailymail.co.uk Published On :: Tue, 10 Mar 2020 13:39:59 GMT I purchased a Jack Wills gift card as a present for my boss. However, when he went to use it in January this year he was told that there was no value on the card. Why is this? Full Article
en It was a brutal week for investors but patience pays (in the end) By www.dailymail.co.uk Published On :: Mon, 16 Mar 2020 10:06:34 GMT What a week. As a money commentator for more than 30 years standing, that was as disheartening as times go. But patient, long-term investing will win through in the end. Full Article
en Basil! I never even use the name...but fraudsters stole it By www.dailymail.co.uk Published On :: Mon, 16 Mar 2020 10:54:59 GMT S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you have written about before. Full Article
en JEFF PRESTRIDGE: Put on a tin hat - and try our four defensive tips for the trenches By www.dailymail.co.uk Published On :: Mon, 16 Mar 2020 11:01:13 GMT The UK stock market alone has fallen in value by 30 per cent since the start of the year. But if you hold these trusts for troubled times then things should look better. Full Article
en ASK TONY: Travel agent pocketed £225 of our China holiday refund By www.dailymail.co.uk Published On :: Wed, 18 Mar 2020 10:22:32 GMT Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu. Full Article
en I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days? By www.dailymail.co.uk Published On :: Sat, 28 Mar 2020 09:57:30 GMT I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days? Full Article
en TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed By www.dailymail.co.uk Published On :: Sun, 29 Mar 2020 08:03:28 GMT I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes. Full Article
en Should I use my Lifetime Isa as a supplementary pension? By www.dailymail.co.uk Published On :: Tue, 31 Mar 2020 06:40:32 GMT I'm 27 and hold a stocks and shares Lifetime Isa with Nutmeg, and haven't even considered whether there are legalities around what age I can take my private pension, which I haven't needed to consider Full Article
en ASK TONY: We waited two weeks for Morrisons order, then RBS blocked it By www.dailymail.co.uk Published On :: Wed, 01 Apr 2020 08:21:22 GMT My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons. Full Article
en I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? By www.dailymail.co.uk Published On :: Fri, 10 Apr 2020 08:03:45 GMT I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead? Full Article
en From dentist bills to holidays: Your key coronavirus questions answered By www.dailymail.co.uk Published On :: Sun, 12 Apr 2020 08:30:48 GMT Can your employer force you to take your eight outstanding days of holiday amid the lockdown? Sarah Bridge talks to the experts to get the answers. Full Article
en ASK TONY: Why was hard-up son charged £51 to delay car loan payments By www.dailymail.co.uk Published On :: Wed, 22 Apr 2020 08:12:18 GMT My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month. Full Article
en 'I don't want to fall victim to gender pension gap': Money Diaries speaks to a 33-year-old on £36k By www.dailymail.co.uk Published On :: Fri, 24 Apr 2020 09:10:26 GMT In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future. Full Article
en Can I get a divorce maintenance payment holiday due to coronavirus? By www.dailymail.co.uk Published On :: Tue, 28 Apr 2020 10:09:02 GMT I run three rural pubs which are all closed and may not open again. I cannot afford to keep up my payments. What can I do? Full Article
en I'm a full-time temp but my agency won't furlough me: What can I do? By www.dailymail.co.uk Published On :: Tue, 28 Apr 2020 17:34:20 GMT I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do? Full Article
en Sainsbury's defers £160m dividend as profits remain flat By www.dailymail.co.uk Published On :: Thu, 30 Apr 2020 21:25:46 GMT Food sales in the peak week to March 21 jumped by 48 per cent. But the supermarket's general merchandise and clothing business, part of which operates through Argos, has suffered. Full Article
en ASK TONY:I got a £994 bill... years after I left my student digs By www.dailymail.co.uk Published On :: Wed, 06 May 2020 08:26:18 GMT In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time. Full Article
en JANE FRYER recalls the man who revolutionised the entertainment industry By www.dailymail.co.uk Published On :: Wed, 22 Apr 2020 23:59:12 GMT JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label. Full Article
en Doctor Who stars David Tennant and Matt Smith join Time Lords past and present to praise NHS staff By www.dailymail.co.uk Published On :: Thu, 23 Apr 2020 12:40:07 GMT Joining forces with Who actors past and presenter, the pair will appear in a message for BBC's Big Night In, set to air ahead of the weekly Clap For Carers on Thursday evening. Full Article
en Hard-up parents complain that their children are missing out on BBC's Bitesize homeschooling lessons By www.dailymail.co.uk Published On :: Thu, 23 Apr 2020 13:15:55 GMT Families without a TV licence said they cannot access some of the BBC Bitesize Daily's video content, which is available each week day on BBC iPlayer and via the red button at 9am. Full Article
en Jacqueline Jossa reveals plans to return to EastEnders in under 5 years By www.dailymail.co.uk Published On :: Thu, 23 Apr 2020 13:18:12 GMT Jacqueline Jossa has revealed her hopes to return to EastEnders in under five years and says her departure from the soap was not a goodbye forever. Full Article