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Millions of unused Tesco Clubcard vouchers expire at the end of February

Tesco customers are advised to check their Clubcard vouchers this month after the supermarket revealed that millions of unused vouchers are set to expire at the end of February.




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Lotto players encouraged to double check their slip as they could win a free lucky dip

Many might not know that matching two numbers on a Lotto ticket means that they are eligible for a free lucky dip ticket - with reader managed to bag £109 from three numbers this way.




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Broadband customers are seeing their bills increase by as much as 89% when their contract ends

Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?.




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British Gas reverses the minimum top up limit back to £1 for prepayment customers after backlash

The Big Six supplier decided to change the limit at the same time it announced it was moving from Paypoint to Payzone terminals, leaving customers with 15,000 fewer locations to top up.




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Sky ups the price of its core entertainment package by an inflation-busting 9%

The telecoms giant has announced its popular entertainment package - which includes Sky One, Sky Atlantic and MTV - is due to increase by £2 from £22 to £24 a month.




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'I'm £3,000 out of pocket after A Suit That Fits went bust'

A frustrated customer has revealed that he paid £3,000 to a tailored suit company in return for six suits to be made, only for the company to go bust and leave him thousands of pounds out of pocket.




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Finest Dental: Has company closed and will I get my money back?

A group of dental customers have been left frustrated and confused after a chain of private dentists closed without warning - with many having paid thousands of pounds in advance.




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Dad of two fights HMRC and overturns £2,400 child benefit penalties

'My experience has been absolutely dreadful,' says father who claims he got 50-60 letters from the taxman about his case in the past 18 months. 'They are incompetent at HMRC. They show no empathy.'




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Are you due hundreds of pounds in compensation? Travel delays, overpaid bills, here's how to claim

Many could be compensated for travel delays or refunded for overpaid energy bills, bank charges or tax - simply by taking the time to claim.




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Complaints rocket as Together Energy is handed 36,000 extra customers 

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.




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Energy auto-switching sites don't always give users the best deals with some paying £70 a year MORE

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.




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Scottish Power facing Ofgen probe after litany of complaints

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.




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Government pushes for greener businesses as taxes raised for gas bills but frozen for electricity

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.




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Rural areas promised better internet as Government pledge £5bn towards speedy broadband

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.




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Patients of Finest Dental left suffering the consequences of the firm shutting down without warning 

A large number of patients are mid-treatment with some even left without teeth as they were waiting for implants to be fitted.




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Millions of first generation smart meters fitted last year as rate of installations drops 

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.




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Motorists are being taken for a ride with the sale of fake car insurance on the rise

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.




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The best deals on entertainment if you're stuck at home

With some people now expected to self-isolate at home for three months or more, you may want more than just the black box in your living room to get your entertainment fix.




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Will broadband and energy firms help people stuck at home by coronavirus? 

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.




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Millions of households to get relief on energy bills after emergency measures are put in place

Britain's suppliers have joined with the Government to ensure that households across the UK will be able to keep the lights on whilst they are in self isolation.




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The Streaming Wars: Disney enters competition as it launches TV deal

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.




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Energy bills to rise by £340 this year for families working from home

Comparison site Energyhelpline said the average £98 per month UK energy bill will rise by £29 for those working from home with children whose schools have closed.




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British Gas launches new green tariff, but how does it compare to other deals?

The Big Six supplier has introduced its Green Future Plus July 2022 fixed tariff for dual fuel customers with each customer supporting the growth of trees in the UK, according to the firm.




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Energy bills set to fall for 15m households as Ofgem reveals price cap reduction

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.




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How to renew insurance properly during coronavirus outbreak

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.




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Households to spend an extra £52m on energy bills A WEEK: We reveal how you can cut costs

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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What is the difference between cable and fibre optic broadband?

The type of broadband you can get in your home depends on several things including; where you are in the country, the type of home you live in and the providers available to you.




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Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




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Best energy deals: How to switch supplier to get a cheaper price

Energy price tariffs are in a constant merry-go-round with suppliers constantly battling to pinch customers from each other. We show you how to win.




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'Insurance' firm Home and General billed my in-laws twice for the same TV

An elderly couple in their eighties who both had dementia were sold £125 'insurance' for the same TV twice by the same company under different names.




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How many energy firms could go bust in 2020?

Last year, 24 energy firms went bust according to an FOI request. It comes as the market becomes more competitive and the price cap bites the challenger brands.




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The best energy tariffs on the market that DON'T require you to have a smart meter installed

In order to reach their Government targets, many of the larger energy firms have said that customers will only be able to access the cheapest deals if they agree to have a device installed.




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Nursery fee nightmare: Parents with no child care still facing bills

Mother-of-two Carla Turnbull (pictured with husband Robbie and children Riley, four, and Lucia, two,) took action after her children's nursery indicated it would charge full fees in a lockdown.




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Banks blocking payments for shoppers buying food online for first time

Major flaws with security checks have led to some banks mistakenly flagging first-time online grocery orders as suspected fraud. The payment is then blocked and the order is then often cancelled.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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Millions have overpaid energy bills and can claim a refund

This is likely to be good news for households stuck with limited funds at the moment with 46% of homes able to claim an average of £136 each in outstanding credit.




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Energy firms owe £1.7bn to households which have overpaid for energy

One in ten customers could be due a rebate of more than £200, while almost half are owed £136, says Uswitch. Overpayments arise when bills are paid by direct debit.




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Cancelled events leave contributors out of pocket and in the dark as they struggle to reclaim funds

Smaller events are also struggling, however, with those who had booked to have a stand at the annual London Book Fair facing losing money after the event was cancelled.




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Energy usage has risen by 17% since lockdown: We reveal the top tips to keep your bills down

Households are using 17% more electricity since Britain went into coronavirus pandemic lockdown, new data from energy supplier Bulb suggests.




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University students still being asked to pay for accommodation despite lockdown

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.




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Why is it so hard to buy a Nintendo Switch in lockdown?

Nintendo's Switch has ended up being one of the must-have items of the coronavirus panedmic lockdown. Consumer Trends has a look why.




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Household energy usage surges by 37% during lockdown

The average annual cost of a combined gas and electricity bill is around £1,034, but due to increased usage whilst people are stuck inside, this could rise to £1,421.




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Best energy deals to be found online only

Customers are finding it all but impossible to get through to many firms by the phone. It means those calling to challenge a higher renewal price or ask about cheaper deals are left out in the cold.




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When is Amazon Prime Day 2019? Date and deals revealed

Amazon has just announced the date of its annual Prime Day, the massive event that sees countless products on the site get put out with huge reductions, offers and plenty of deals




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Amazon Prime Day 2019: Best deals on garden furniture and outdoor accessories

With summer in full swing, take advantage of Amazon Prime Day 2019's deals on garden furniture and outdoor accessories, plus find great savings on garden storage, hot tubs and more!




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Amazon Prime Day 2019: Get up to 40% off on wide screen TVs and smart TVs

From fuzzy display to poor sound quality, haggling with an outdated set can be frustrating. Stop waiting and start shopping for your new model via Amazon's incredible Prime Day Deals.




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Amazon Prime Day 2019: Best deals for PS4 and Nintendo Switch bundles

Check out Amazon Prime Day 2019's best deals and console bundles for PS4, Nintendo Switch and Xbox One including offers like a Playstation 4 with FIFA 19 or Nintendo Switch with Mario Kart.




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Black Friday UK 2019: When is it and how to prepare for Amazon's deals

Black Friday 2019 will soon kick off in the UK and around the world, with Amazon set to offer huge discounts on products. Here are all the details from when Black Friday is to how to prepare for it.




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Amazon early Black Friday deals: Save on Nintendo Switch consoles and games

Black Friday 2019 is upon us and Amazon is offering more great offers than ever, including some great deals on Nintendo Switch consoles and games - from the Switch Lite to Pokemon Sword.