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Fairness in the Workplace 3rd edition

Fairness in the Workplace provides practical information and step-by-step guidance for solving workplace problems prudently and effectively, essential for anyone involved in human resources management today.

Topics covered:

  • Hiring – Learn what you can and can't ask on application forms, in interviews and after an offer of employment is made
  • Human rights – Learn how to prevent and settle complaints and how to deal with official investigations
  • Harassment – Learn how to prevent and resolve it and how to develop a proactive policy
  • Employee privacy – Learn how and when to respect privacy in the workplace and what you need to know about current laws
  • Pay equity – Learn how to provide equal pay for work of equal value and adjust your pay scales so that they are fair to your employees
  • Absenteeism – Learn how to deal with this chronic and costly workplace problem

About the Author
Anneli LeGault is a partner in the Employment, Pension and Research Group in the Toronto office of the national law firm Fraser Milner Casgrain LLP. A graduate of the University of Toronto (Hons. BA, LLB), she was called to the Ontario bar in 1982. She is currently the co-chair of the firm's National Labour and Employment Practice, which includes labour and employment lawyers from British Columbia, Alberta, Ontario and Quebec.

Anneli represents management in employment, human rights, equity, labour relations and privacy matters. She frequently gives speeches and seminars on human rights, privacy, employment equity, pay equity, downsizing, discipline and wrongful dismissal. She has been an editor of Focus on Canadian Employment and Equality Rights for more than 10 years and has written articles for Canadian Industrial Relations and Personnel Developments on a quarterly basis.

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Complete Service of Handbook of Assistance Programs for Non-Profit Organizations

Get the Handbook that most answers your needs. Federal and provincial (Ontario/Alberta/British Columbia/Quebec) government assistance programs are available.

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Archived Webinar - The Art of Influence in the Workplace


"I have definitely learned more about this topic after the seminar. As a planning manager, i could apply what I have learned today to my job when interacting with senior management and co-workers."

- Robert Yeung, Planning Manager

"The webinar was very effective from the perspective of a leader."
- Suzanne Barker, CGA



Webinar information current as of November 20, 2008

At one time or another, we've all thought back to important meetings with colleagues and wished they had gone better? But rest assured that preparation can be even more important than hindsight. With the right training, you can approach your next meeting or conversation with a greater understanding of how to build rapport, and with better techniques for establishing credibility, dealing with conflict and moving people to action.

Learn how to:  

  • Gain buy-in from an individual or a group
  • Get individuals to open up to your perspectives
  • Flex your communication style to deal with conflict or to motivate
  • Deal with conflict in an influential manner
  • Understand how different people communicate

Speaker

Suzanne Stevens is the President, and Founder of Ignite Excellence Inc. (www.igniteexcellence.com), a training and development company specializing in influential face-to-face communications. Suzanne is highly sought-after, energetic speaker who has traveled all over North America, Europe, Africa, and Australia to train and keynote speak.

Suzanne has more than 20 years of experience in sales, marketing, and training. She has trained more than 10,000 people at every level of corporate structure, building verbal and kinetic communication skills that drive competitive advantage and differentiation at both an individual and corporate level. Many leaders in their field use training programs from Ignite Excellence. Clients' industries include Engineering, Accountants, Health Care, Technology, Manufacturing, Finance, Architecture, Media, and Public Relations. Suzanne was recently the keynote speaker at the Consulting Engineers Conference, and at FIDIC Conference (International Federation of Professional Engineers). Suzanne is a member of Canadian Association of Professional Speakers.

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Archive Webinar - Webcast - Resolve Employee Performance Issues – <i>How to Implement a Management Process That Works!</i>

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

  • Accurately identify sources of performance issues
  • Implement an effective performance management process
  • Develop performance objectives and goals for individual employees
  • Conduct successful performance reviews
  • Create personal development plans
  • Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

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Archive Webinar - Negotiate Effectively in the Workplace - Develop key skills to influence others and build positive relations

This webcast was recorded on February 21, 2008

Negotiations happen every day in and outside of your workplace. Every time you communicate with your manager, discuss projects with employees and cross-functional teams or work with outside suppliers – you are negotiating.

Communicating your ideas clearly, gaining buy-in and building trust are critical in today's business world. Negotiating effectively results in respect for your ideas and transforms difficult interactions into positive relationships.

Purchase Negotiate Effectively in the Workplace: Develop Key Skills to Influence Others and Build Positive Relations and gain the essential tools and practical strategies required to recognize your own personal negotiation style, negotiate effectively in the workplace and achieve the results you desire.

Agenda 

  • Gain insight into your own negotiation style
  • Take necessary steps to effectively prepare for negotiation
  • Negotiate as part of a team
  • Read non-verbal communication
  • Employ key strategies to build trust and gain respect for your ideas
  • Overcome objections and resolve issues
  • Manage difficult interactions and build positive relationships

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Colm Brannigan, MA, LLM (ADR), CMed, is the Principal of Mediate.ca Dispute Resolution Services and has been a full-time mediator, arbitrator and facilitator since 1999. with experience in family, estates, employment and commercial (including IT and IP) disputes. In addition to his dispute resolution practice, he has participated as a speaker in professional development programs for the Ontario Bar Association, the Law Society of Upper Canada, Osgoode Hall Law School of York University and Upper Canada Dispute Resolution. He is also a Co-Lecturer at the forthcoming 4th Advanced Legal Negotiation conference in Toronto.

Colm has been a part-time Professor in both mediation and law at both Humber and Sheridan Colleges. He is the Founder/Moderator of "Mediate-Canada", an ADR listserv hosted by Google Groups, and Co-Chair of the ADR Institute of Ontario Technology & IP Section. He is a member of the ADR Institute of Ontario, the Ontario Bar Association – ADR Section, the American Bar Association Section of Dispute Resolution and various other professional organizations. Colm was a member of the Toronto Mandatory Mediation Roster from 1999 until 2005 and is a member of the World Intell

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Archive Webinar - Engage the Generations - How to evaluate, improve, and maintain employee engagement across your multi-generational workforce

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

  • Understand and define the different generations in your organization
  • Engage each of the four generations
  • Identify the influencers of engagement of your organization's generational mix
  • Evaluate existing HR practices for engagement across the generations in your organization
  • Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
  • Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

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<strong>Archived Webinar - Make the Leap from Manager to Coach</strong> - <em>Key Coaching Skills to Empower Employees and Drive Results</em>

Webinar information current as of May 29, 2008

Making the leap from manager to coach plays a critical role in every workplace. Whether the focus is on providing regular constructive feedback, monitoring relationships, ensuring to maintain harmony in teams or learning to communicate like a coach, our Webinar can guide managers to develop these and other proven coaching and leaderships skills. This interactive Webinar can help you gain essential tools and practical strategies required to make the leap from manager to coach in your workplace. This is your opportunity to gain vital coaching skills to make you more effective as a manager and get your employees more engaged ensuring a more motivated and productive employee in the workplace.  

Learn how to:  

  • Differentiate between managing and coaching
  • Identify critical coaching success factors
  • Communicate like a Coach
  • Develop a successful mentoring relationship
  • Provide constant and constructive feedback
  • Coach the difficult employee - how to pinpoint the problem
  • Engage employees to create a productive environment
  • Use tools that can develop the maximum potential of all employees
  • Coach in a cross functional team
  • Coach a team vs. the individual

Speaker

Sara Lee, CHRP, CGA has over 18 years of combined human resources, finance and management consulting experience. Throughout her career, Sara has worked with public and private, union and non-union organizations in a variety of business sectors including oil and gas, engineering, real estate, manufacturing, information technology, health services, and financial services.

Format

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • An Internet connection
  • A sound card

Each archived webinar consists of a recording only of the live event. There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

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Archive Webinar - Webcast - Improve Workplace Performance through Effective Coaching and Communication

This webcast was recorded on November 16, 2006

Want to transform your employee unit into a high-performance team? It's been proven time and time again that when you use effective coaching and communication strategies, you can easily motivate your employees to reach higher levels of productivity. Improve Workplace Performance Through Effective Coaching and Communication is loaded with tips on how to motivate your employees and improve the dynamics of your team.

Agenda

  • Discover key strategies to boost employee motivation
  • Pinpoint the major roadblocks to successful teamwork
  • Identify strategies to overcome these roadblocks
  • Understand the "hows" of effective communication
  • Avoid pitfalls of poor communication habits
  • Encourage your team members to maximize their work performance by utilizing five key coaching skills
  • Make the connection between dedicated coaching and return on investment

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

The Speaker
Tammy Dewar, PhD, has been a coach for organizational leaders since 1996, with over 20 years' experience designing and delivering leadership and learning solutions. She will provide you with practical knowledge and step-by-step guidance to help you successfully coach your team, boost employee morale, facilitate effective communication, and drive higher performance.

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Handbook of Assistance Programs for non-profit organizations

Government assistance programs are available to help you grow your organization…

Federal and provincial governments have established several hundred programs offering assistance to help private non-profit organizations fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with almost 2000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs,grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many non-profit organizations at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's almost 2000 programs for NPO that you can search for:

  • Native affairs
  • Agriculture & agri-food
  • Assistance to the deprived & disaster stricken
  • Arts & culture
  • Development & economic growth
  • Education & professional training
  • Environment & ecology
  • Housing
  • Infrastructures & transport
  • Research & innovation
  • Health & social services
  • Tourism, recration & sport

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A few words from our subscribers:

« The Handbook of Assistance Programs is a comprehensive reference tool that responds to most information requests from our library users. They really appreciate it »
Nicole Lemieux
LIBRARIAN

« I am very satisfied with this subscription, the content is generous and the update service is very useful.. »
Louise Giasson
ENTREPRENEUR<

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Quick Facts for Payroll Managers 2014

Quick Facts for Payroll Managers 2014 will help you save time in your day-to-day tasks!

The 2014 edition contains handy "desktop" information such as:

  • Payroll Calendar, weeks are numbered to enable easy calculations
  • Charts covering Federal and Provincial labour standards
  • Personal income tax data
  • CPP/QPP exemptions
  • Employment insurance and Workers' Compensation information
  • Section on reporting requirements  

This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced payroll information. It includes a full 2014 payroll calendar (along with snapshots of the 2013 and 2015 calendars for further reference), charts and calculations helpful for anyone working in Payroll or has a strong interest in keeping up to date with Payroll information. 

Actual view:

 

 

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HR Quick Facts 2014

HR Quick Facts 2014 saves you valuable time by putting the answers to HR questions at your fingertips.

The new 2014 edition contains handy information including:

 

  • Payroll Calendar, weeks are numbered to enable easy calculations
  • EI/CPP/QPP/workers compensation tables
  • Charts covering Federal and Provincial labour standards including maternity, parental and other leave regulations at a glance
  • Statutory holiday and holiday pay regulations by province
  • Hours of work and wage payment charts
  • Personnel Records Retention Chart by Jurisdiction
  • Prohibited Grounds of Discrimination
  • Sources of Other Information - important web site addresses at a glance

This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced HR information. It includes a 2014-2015 HR calendar, charts and helpful for anyone working in HR or has an interest in keeping up to date with HR information.

Actual view:


 

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Handbook of Assistance Programs for Private Enterprises

Government assistance programs are available to help you grow your business…

Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for:

  • Native Affairs
  • Agriculture & agri-food
  • Arts & culture
  • Marketing & tourism
  • Environment & energy
  • Industrial & manufacturing production
  • Professional development
  • SME special programs
  • SR&ED / IT
  • Transport, infrastructures & construction

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A

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Archived Webinar - Workforce Planning


Webinar information current as of December 2, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In a period of uncertainty and high turnover, workforce planning is an important element of an organization's overall strategic plan. Being proactive in anticipating workforce needs helps to maximize organizational efficiencies and avoid unnecessary costs that commonly result from unanticipated change. Today's HR professionals must have a clear understanding of how to develop an effective workforce plan that will cultivate organization-wide efficiencies. Learn how to better prepare for HR related contingencies that could prevent an organization from reaching its strategic goals.

Key Learning Objectives:

  • Understand the relevance of linking the workforce plan to the organizational strategic plan
  • Recognize the value of executive buy in to the success of the workforce plans
  • Appreciate the need for preplanning
  • Understand the importance of organization wide involvement in the development and maintenance of the workforce plan
  • Understand how the workforce plan impacts the various functions of HR
  • Appreciate and communicate the significance of ongoing measurement and revision

Speaker

Kathline Holmes, CHRP

Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women.

With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today.

Format

The following is re

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Archived Webinar - Take your Career from Good to Great


"Wayne provided me with much food for thought, along with an personal action plan to build my network and get going on my next move!"

- Allison Benson, HR Services Manager

"Not only was this helpful and motivating in my HR role, I'll be sharing it with others in fields of: Political Communications, Construction Industry and Medical field. Impressive that the content is applicable to many career paths."
- Cathy Shotton, HR Business Partner


Webinar information current as of November 4, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

It can be easy to become complacent with your current career opportunities, particularly when economic conditions suggest fewer opportunities for advancement exist. Take control of your career and realize your true potential regardless of external factors. In this webinar learn strategies for better managing your career and positioning yourself for more fulfilling opportunities. Capitalize on the chance to take your career from good to great.

Key Learning Objectives:

  • Recognize and define their skills, interests, and values
  • Understand how their skills, interests, and values align with multiple career opportunities
  • Identify the best ways to structure their career plans towards continual learning and progression
  • Analyze their current career profiles and explore various career clusters and pathways
  • Set achievable goals and make informed, fulfilling decisions about where they plan to be in the future
  • Understand how personal ethics can affect business decisions
  • Apply decision-making strategies to career choices

Speaker

Wayne Rawcliffe, Founder and President of Senga Consulting Inc.

Wayne brings over 25 years of organizational effectiveness experience as a

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Accommodation Issues in the Workplace



Book & Webinar Bundle (free eBook also included!)

Upon purchase of this book you will automatically receive a email order confirmation with a link to register for the free companion webinar. Everyone who purchases the book will receive an email with their webinar registration information on or before October 15th. 


About the Book

“A healthy society maximizes the opportunities for each individual to achieve self-worth while minimizing the conflict that inevitably arises when people are at cross-purposes.”

The landscape of accommodation in the Canadian workplace is ever-changing. Due to the sensitive but crucial nature of this content, employers, HR managers, and legal practitioners, need to adapt effective best practices on how to best meet their duty to accommodate.

This book includes a free eBook and webinar hosted by Jamie Knight.  

Many questions arise from “grey areas” not addressed explicitly in the law, or are so current, they are not yet fully addressed in case law. This resource provides answers to these emerging accommodation questions, particularly addressing: 

  • mental health,
  • religion, 
  • addiction, 
  • family issues (elderly parents, ill family members), and 
  • other groups commonly subjected to discrimination harassment or bullying based on sexual orientation, sexual identification, gender, age, etc. 

This book will focus on the expectations employers need to strive for when accommodating job applicants, employees and third parties. It addresses essential information on best practices, case law, uncertainties, and undue hardship. Also included is an expansive Q&A section, based on real experiences.

Ultimately, this publication will provide professionals with practical, on-point information so that they can move forward with confidence in terms of how to accom

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You Asked? Your Payroll questions Answered 2nd Edition

Sorry, this product has been discontinued.

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Ultimate HR Manual - Western Edition (Saskatchewan)

FOR SASKATCHEWAN ASSOCIATION OF HUMAN RESOURCE PROFESSIONALS (SAHRP) MEMBERS ONLY Ultimate HR Manual - Western Edition, the "how-to" resource for HR professionals in Western Canada, is officially endorsed by SAHRP. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST. (Note: Insert binder image here to the right like the placement on the web page at this link - http://www.cch.ca/business/uhrmwa/Index.aspx) 9 key sections included in the manual are: 1. Strategic Human Resources and Organizational Effectiveness 2. Staffing 3. Employment Contracts 4. Compensation & Benefits 5. Employment Standards & Human Rights 6. Health & Safety 7. Performance Management 8. Labour Relations 9. Training & Development Field research told us you don't want loads of detail on legislation. And that you don't want abstract theory or academic discussion. In short, you told us you don't want the kind of HR resource that is already out there. Instead, you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day. In 2009, our editor made significant content updates to the Ultimate HR Manual – Western Edition, including: New! HR Training Tools in PowerPoint is a new feature which was added to the loose-leaf and online formats in May, 2009. It consists of a series of professionally written training modules that are fully customizable and cover a wide range of essential topics for both managers and employees. HR Quick Facts, also included with the subscription, will save you valuable time by putting the answers to quick HR questions at your fingertips! It is published and updated annually. Commentary has been added on: Employment Contracts Compensation and Benefits including CPP/QPP/OAS, Pensions, Provincial Health Care, and Group Life Insurance Employment Standards and Human Rights Training and Development CCH will launch the SAHRP endorsed version of the Ultimate HR Manual - Western Edition September 2009. For showing your support, CCH will give SAHRP members a special price. TAKE ADVANTAGE OF THE PRE-PUBLISHED PRICE AND YOU'LL SAVE $699.50. The general public will be paying $899 a year for either the loose-leaf or online format of the Ultimate HR Manual - Western Edition. The regular price for both formats is $1,348.50 per year. Because you're a member of SAHRP, you'll receive both the loose-leaf and online formats for the unprecedented pre-publication price of $649 for the first year. That's a total savings of $699.50. Please quote CCH Code HR95043 when ordering by telephone or click here for a fax back order form. Put it to the test. You pay only after you've tried the manual and you're satisfied.

If you would like more details about this product, or would like to order a copy online, please click here.




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HR Quick Facts 2011

HR Quick Facts 2011 will save you valuable time by putting the answers to HR questions at your fingertips!

The 2011 edition contains handy information including:

  • Payroll Calendar, weeks are numbered to enable easy calculations
  • EI/CPP/QPP/workers compensation tables
  • Charts covering Federal and Provincial labour standards including maternity, parental and other leave regulations at a glance
  • Statutory holiday and holiday pay regulations by province
  • Hours of work and wage payment charts
  • Personnel Records Retention Chart by Jurisdiction
  • Prohibited Grounds of Discrimination
  • Sources of Other Information - important web site addresses at a glance

Publication date: February 2011 5

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HR eBook Library

What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you'll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


Looking for immediate, at your fingertips help on a variety of HR issues? Need references for your HR programs, policies and strategies? From HR best practices to training and development programs to HR Policy Management, get instant access to a variety of topics that deal with your most pressing issues. The HR eBook Library is a paperless easy access reference tool that’s available at anytime, anywhere.

HR eBook Library includes all of the following resources:

Implementing Best Practices in Human Resources Management, 2nd Edition

This eBook will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish.

Click here for more details or to order this eBook only.



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HR Answers Now eBook Series, 5th Edition (3 Modules Included)

There are three modules included in this HR Answers Now eBook Series, each eBook has over 300 pages of content all in question and answer format. It provides the practical knowledge necessary to support day-to-day HR activities, guide HR decisions, and help create long-term, big-picture HR goals. In three easy-to-reference books covering everything from Employment Law, to Pensions and Benefits, to Employee Relations, you will have immediate answers to your most pressing HR questions.

Module 1: Employee Relations, Employee Development, and Staffing (299 pages)

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

Click here for more details or to order this module only.


Module 2: Employment and Labour Law (491 pages)

Whether you're an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

Click here for more details or to order this module only.

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eBook: Implementing Best Practices in Human Resources Management, 2nd Edition

What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.


What's New in the 2nd edition:

  • Accommodation in Employment
  • Discipline
  • Diversity
  • Due Diligence
  • Orientation Programs
  • Outsourcing
  • Privacy
  • Recognition Programs
  • Retention Strategies
  • Succession Planning
  • Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Pensions, Benefits, and Payroll Processing, 5th Edition

Summary of this eBook

In periods of fluctuating economies and rapidly changing workforces, Pensions and Benefits take on an added importance. In the section on Pensions you will have access to an extensive review of pension legislation and requirements, funding guidelines, and taxation as well as other critical information necessary to help you manage your portfolio through these challenging times. The section on Benefits will guide you through the multitude of choices available, including flex plans and non-traditional benefits, and discuss how each can be used to provide additional value or cost control. In Payroll Processing, you will find an effective, easy-to-navigate reference guide for all your payroll needs.

This eBook has three sections:

  • Pensions
  • Benefits
  • Payroll Processing

About the Authors

Neil Cohen obtained his LL.B. from the University of Western Ontario and was called to the Bar in 1996. He has extensive experience as a research lawyer and writer in the human resources field. He previously worked as a research lawyer with a major consulting firm, and as the Senior Editor of the CCH publication the Canadian Employment Benefits and Pension Guide. Neil is the current editor of the CCH publication PENFACTS: A Guide to Pensions in Canada.

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

 

 

 



What's an eBook?

 

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Di

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employment and Labour Law, 5th Edition

Summary of this eBook

Employment and labour law is the lifeblood of HR practitioners and plays an essential part in managing the workforce. Whether you’re an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

This eBook has five sections:

  • Employment Standards
  • Employee Information and Records
  • Discrimination
  • Privacy
  • Health and Safety

About the Authors

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such Wolters Kluwer CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

Paul Shemilt, CHRP graduated as a mechanical engineering technologist from Durham College, and later obtained his Certified Human Resources Professional designation in 1990. He began his career as a manufacturing supervisor in a unionized environment, and progressed in two global companies to director of corporate human resources.

 

 

 



What's an eBook?

 

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you'll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employee Relations, Employee Development, and Staffing, 5th Edition

Summary of this eBook

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

This eBook has five sections:

  • Employee Relations
  • Employee Development
  • Staffing
  • Compensation
  • HR Strategy

About the Author

Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

 

 

 

 



What's an eBook?

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Mistakes in HR Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

  • Appreciate the importance of aligning and communicating individual and corporate goals
  • Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
  • Appreciate the true consequences of retaining counterproductive employees
  • Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
  • Know why they need to define the "rules of engagement" for staff
  • Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Master Negotiation Skills


"Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."

- Stacy Beaven, Webinar Participant

"If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."
- Paul Stratford, Webinar Participant



Webinar information current as of October 15, 2009

Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.

During this webinar you will:

  • Learn how to negotiate with increased confidence and professionalism
  • Come to the table incredibly well prepared
  • Understand where your negotiation style works for you and where it works against you
  • Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
  • Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form

Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.

Speaker

Dr. Brad McRae
Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Employer Branding for Tomorrow's Workplace


"I enjoyed the webinar as it had very useful and relevant data that can be applied to the workforce."

- Lynia Vincent, Human Resources Manager

"We are a health care company facing competition for highly qualified clinical employees in a labour market shortage. This webinar provided practical steps to identify and better communicate our unique employee value proposition. These steps are not only creating increased current employee engagement but will be key to our future growth."
- Diane Leaker, Director Quality & Organizational Development



Webinar information current as of June 11, 2009

There is compelling evidence that suggests that a strong workplace brand is associated with high levels of employee engagement, improved customer satisfaction which translates into better financial results. This archived webinar will identify what you can do today to engage and retain top level talent and develop and implement effective recruitment marketing strategies. You will be provided with techniques and tools to strengthen and manage your employer brand in order to retain and attract the right people to your organization. Emphasis will also be placed on communicating your employer brand across the generations.

Learn how to:

  • Understand the benefits of developing a strong employer brands
  • Get the tools you need to stand out as a leading employer
  • Position your brand to become an employer of choice
  • Use your reinforced brand to retain your top level talent and to streamline recruitment to attract the ‘right’ people
  • Best practice tips to align employees with the organizational goals supported by your brand

Speaker

Linda F. Love
Linda Love is Senior Director, Human Resources at The Insurance Institute. Her career includes 20 years of Human Resources experience in various industries including insurance (P&C and Life), pharmaceutical, service, hospital and not-for-profit. She is currently a part-time faculty member at York University who teaches 2nd and 3rd year human re

If you would like more details about this product, or would like to order a copy online, please click here.




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Long-term caring : residential, home and community aged care / Karen Scott, Margaret Webb, Clare Kostelnick

Scott, Karen, author




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Lancet handbook of essential concepts in clinical research

Schulz, Kenneth F., author




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ACSM's exercise testing and prescription / editors, Madeline Paternostro Bayles, Ann M. Swank




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Introduction to forensic chemistry / Kelly M. Elkins

Elkins, Kelly M., author




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Understanding pathophysiology / Judy A. Craft, Christopher J Gordon, Sue E. Huether, Kathryn L. McCance, Valentina L. Brashers, Neal S. Rote

Craft, Judy A., author




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Antimicrobial resistance in bacteria from livestock and companion animals / editors: Stefan Schwarz, Lina Maria Cavaco, Jianzhong Shen, with Frank Møller Aarestrup




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Burton's microbiology for the health sciences / Robert C. Fader, Paul G. Engelkirk, Janet Duben-Engelkirk

Engelkirk, Paul G., author




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Keys to medical assisting : a pocket guide / Jahangir Moini, M.D., M.P.H

Moini, Jahangir, 1942- author




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So you want to teach clinical? : a guide for new clinical instructors / Laura A. Jaroneski and Lori A. Przymusinski

Jaroneski, Laura A., author




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Craniosacral therapy II : beyond the dura / John E. Upledger ; illustrations by Lilian Lai Bensky

Upledger, John E., 1932-




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Life surfing life dancing / edited by Grant Blashki & Helen Sykes




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Exercises in diagnostic radiology : chest, abdomen, bone, and clinical skills : a problem-based text / Judith Korek Amorosa, Robert A. Novelline, Lucy Frank Squire

Amorosa, Judith




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Essentials of clinical pathology / Shirish M Kawthalkar, MBBS MD (Pathology)

Kawthalkar, Shirish M., author




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Midwifery : preparation for practice / Sally Pairman, Sally K Tracy, Hannah G Dahlen, Lesley Dixon




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Principles of pathophysiology / Shane Bullock and Majella Hales

Bullock, Shane, author




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Casarett and Doull's toxicology : the basic science of poisons / editor, Curtis D. Klaassen, PhD, DABT, ATS, FAASLD, University Distinguished Professor and Chair (Retired), Department of Pharmacology, Toxicology and Therapeutics, School of Medicine, U




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Mosby's diagnostic and laboratory test reference / Kathleen Deska Pagana, PhD, RN (Professor Emeritus, Department of Nursing, Lycoming College, Williamsport, Pennsylvania, President, Pagana Keynotes & Presentations, http://www.KathleenPagana.com),

Pagana, Kathleen Deska, 1952- author




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Ecology and prevention of Lyme borreliosis / edited by Marieta A.H. Braks, Sipke E. van Wieren, Willem Takken and Hein Sprong




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New perspectives in forensic human skeletal identification / edited by Krista E. Latham, Eric J. Bartelink, Michael Finnegan




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Forensic toxicology (Houck)




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Tietz textbook of clinical chemistry and molecular diagnostics / [edited by] Nader Rifai, PhD, (Professor of Pathology, Harvard Medical School, Louis Jospeh Gay-Lussac Chair of Laboratory Medicine, Director of Clinical Chemistry, Boston Children's Hos




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Oxford textbook of palliative nursing / edited by Betty Rolling Ferrell, RNM, PhD, FAAN, FPCN, CHPN, Judith A. Paice, PhD, RN, FAAN




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Diagnostic ultrasound for sonographers / Aya Kamaya [and 7 others]