Thousands more British households decided to get their milk delivered last year in glass bottles - what's behind this booming trend? I go on a round to find out.

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.

'My experience has been absolutely dreadful,' says father who claims he got 50-60 letters from the taxman about his case in the past 18 months. 'They are incompetent at HMRC. They show no empathy.'

This week's deals include: 100 snaps for free when you buy 50 classic standard photo prints from Photobox; discounted Roku Express online streaming gadget and much more.

Many could be compensated for travel delays or refunded for overpaid energy bills, bank charges or tax - simply by taking the time to claim.

Following news that the budget airline is the latest to go bust, customers stranded abroad will be left wondering how they will get home - but a third of those are likely to be left vulnerable.

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. We look at what travel insurance will cover.

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.

Aviva and Direct Line followed LV, the Post Office and Admiral, who announced yesterday that they would stop the sale of travel policies to new customers.

As coronavirus spreads, people are increasingly being forced to stay inside, meaning many will be likely to watch hours of TV when they are not working. We look at the best streaming deals.

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.

Daisy, 22 (pictured) didn't get any of her deposit back from her landlord after one of her housemates accidentally broke the bathtub whilst they were living together.

Britons could make the most of their extra time at home by switching suppliers, potentially saving hundreds of pounds a year on their bills.

Confinement to home may stretch some relationships, but it could also encourage you to become a little less reliant on the weekly shop. Here, Toby Walne looks at some do-it-yourself food and drink ideas.

An elderly couple in their eighties who both had dementia were sold £125 'insurance' for the same TV twice by the same company under different names.

They can simply ask Sky to suspend its sports offer until live action returns. BT Sport has a confusing approach - bamboozling viewers with a choice of a 'credit' or switching to another package.

In order to reach their Government targets, many of the larger energy firms have said that customers will only be able to access the cheapest deals if they agree to have a device installed.

To help those stuck at home with slow internet, This is Money has answered the most commonly asked questions about underperforming broadband.

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.

This is likely to be good news for households stuck with limited funds at the moment with 46% of homes able to claim an average of £136 each in outstanding credit.

Exclusive figures today reveal that the average family will be left with little more than £1 a week to spare if they don't adjust their spending habits after a 20 per cent pay cut.

One in ten customers could be due a rebate of more than £200, while almost half are owed £136, says Uswitch. Overpayments arise when bills are paid by direct debit.

Smaller events are also struggling, however, with those who had booked to have a stand at the annual London Book Fair facing losing money after the event was cancelled.

If you're thinking of taking out insurance to protect yourself from financial troubles brought on by coronavirus, it's vital you make sure that your policy will actually pay out if you make a claim.

From whether payment holidays will affect your credit file to what to do if you're struggling to pay your bills, debt charity StepChange answers five of the most common questions they've received.

One positive from this devastating coronavirus pandemic, is the willingness for more people to get in the kitchen to cook and adapt recipes for the ingredients they have knocking around.

Households are using 17% more electricity since Britain went into coronavirus pandemic lockdown, new data from energy supplier Bulb suggests.

Online shoppers have been pleased to discover that firms are adapting the way they are packaging their parcels, with many now able to fit the products into letterbox shaped containers.

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.

Your letters and emails have been pulled together into a damning dossier which we will send to all major supermarkets and a parliamentary inquiry.

Some customers, including Chris (pictured), have reported receiving faulty items while others have not received online orders at all, according to Which?

With lockdown still in place, now is a good time to take stock of your household finances and see where savings can be made.

The letter from HM Courts and Tribunals Service hit my doormat last month. I knew what it was before I opened it - for the third time in my life, I had been selected for jury service starting later this month.

Couples like Monika and Liam (pictured) have seen their wedding plans in tatters because of the pandemic.

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.