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Hayden Library - PQ6668.U49 L3313 2017

Hayden Library - PQ7798.29.C5388 A2 2019

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Hayden Library - PQ7298.426.A254 R65 2018

Dewey Library - PQ7797.O293 P7613 2019

So we all just got the email saying that the flooring repairs are no longer happening during intersession.

This will make next week easier, but Library West circulation could still use our help on the desk. They have no student assistants scheduled next week, and are counting on us to help staff the desk.

If you need coverage for a shift, please email the group and we'll find someone to cover for you.

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And of course the good news is that when we DO end up closing for the repairs we already have a plan ready to go!

Starting tomorrow, we'll be staffing the Information Point kiosk while Library West is closed to patrons for repairs. There are a few changes from the prior plan, the main one being that instead of the kiosk being right outside of West, we'll be inside Library East. I think this will be much more comfortable for everyone! It's just been so brutally hot lately.

As far as procedures and policies go, Ben Walker will be sending out an email with details soon.

I wanted to make sure you all know what lines of communication you will have available when staffing this kiosk:

You will have a walkie talkie with circulation staff on the other end at all times. The signal isn't great in East, so you may have to move closer to the door if you can't hear.

You will be able to email the Access Services Dept email address. This email address will go to all the Access Services staff (including ILL, EReserves, Stacks and ALF) so you'll definitely hear back from someone immediately.

We HOPE you'll also have a wireless phone available to call the main Access Services number 3-2525. We'll know more about whether they have the phone ready soon.

Keep and eye out for Ben's email about how we'll handle ILL pickups and the in-library use only items, reserves drop-offs, ILL drop-offs, Hold pickups (from storage and from West), and requests for unavailable materials in West (including current periodicals, reference, DVDs and Videos).

One more thing, as some of you know the IB students are hear doing research. The West books they are working with, or that they request from West, will all be moved over to Marston Science Library. So any IB student looking for their books will need to head over to MSL.

Any questions can be referred directly to me, Ben or emailed to the Access Services Dept email list.

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Side note: You'll notice the Meebo Room on the right side of the blog. We were testing this as another avenue of communication. It's public though, and so we couldn't rely on it if we had to discuss patron or other sensitive information. Feel free to play with it though!

You can find the desk schedule for the Intersession Kiosk here.

If any corrections or changes are needed, please let Ben Walker know.

The reorganization does have some effect on all of us on the Information Point. I'm sure there are other issues that will come up over time, but for now, I've addressed the ones I've thought of below.

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With the reorganization we no longer have a Systems Liason in Access Services (or an Access Services for that matter).

The biggest change that will make when you're on the desk is probably in how to report Xerox problems. Before the reorganization we had a flowchart to follow in how to report issues with the Xerox equipment. Well it's a LOT simpler now actually!

If you have patrons reporting any problems with the card machines, printing or copyright equipment, just send a Syshelp email. Be sure to describe the problem, the type of equipment and the location of the equipment (including which floor and library it's in). Systems will handle it from there.

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Other things you might be wondering about:

If you have any questions about Circulation issues, study carrels or anything else relating to the circulation desk Jim Stevens is the guy to see (not Lori).

ILL and Reserves questions still go to their respective units.

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And the big question you've been wondering...what's happening with the Information Point?

As many of you know, I'm now a part of the Access Support unit in the Support Services division (cloud? box? you know what I mean). Since the Information Point is clearly a Library West service, it needs to be coordinated by someone in Library West.

I met with Shelley, LeiLani, Jana and Michael D. yesterday to talk about the transition. While Library West will definitely be taking over the coordination of the Information Point I will continue to coordinate until plans for the transition are complete.

We will also hold a Team meeting sometime this month so we can all meet with the new coordinator (still to be determined). You'll have a chance to ask questions and find out what if any changes are being planned for the future.

For my part, I'm definitely planning on continuing to serve on the Information Point, so I'll still be a member of the team!

Today's big question at the InfoPoint is, "How do I sign on the computers?" Thanks to LeiLani Freund for the following tips:

• Everyone needs a Gatorlink account. One can be created at: http://www.gatorlink.ufl.edu/
• The link to create an account sends users to PeopleSoft at: https://my.ufl.edu (Look for the link GatorLink Account Creation)

Problems?

• Even people who have passwords have trouble signing on. If they forgot ttheir password, they will need to contact CIRCA at 392-HELP, or walk over to the HUB to have a CIRCA consultant reset their password.
  

• Keyboard woes. If someone has trouble signing on, check to see if the computer keyboard has the caps lock on.
  

• Send non-UF folks who would like a computer signon to the Circulation Desk. Only a few people can create Guest accounts. Guest accounts are good for two weeks, and are not renewable.
  

Stacey Ewing created a wonderful new handout on types of adaptive services we offer users here in Library West. If you have any free moments the next time you staff the InfoPoint, I encourage you to take a look at this guide.

Over 367 students attended yesterday's Tech Expo here in Library West. There were tables representing the Digital Library Center, Ask A Librarian, RefWorks, Mystery in the Stacks, library YouTube videos and games, Second Life, InfoCommons technology, course reserves and interlibrary loan, among others. Students also kept the librarians entertained by playing Guitar Hero.

There were several reports of textbooks being stolen from students at MSL yesterday. We are asking staff to remind students not to leave their belongings unattended. Research Assistance student workers on the third floor will periodically roam looking for unattended belongings and leave the "I could have been a thief" notice to warn the student(s).

Suggestions?

Did you know that the state licenses Gale databases for free access by citizens of Florida? The next time you get a query from an alum or non UF person who wants to use our databases remotely, try showing them the Florida Electronic Library (FEL). The url is: http://www.flelibrary.org/

The FEL includes electronic magazines, newspapers, almanacs, encyclopedias, and books, providing information on topics such as current events, education, business, technology, and health issues. Academic OneFile, General OneFile, US History eCollection, LitFinder and the General Reference Center Gold are a few of the databases included. You can see a list of the databases at: http://www.flelibrary.org/resources/licensed.cfm.

What's the catch? Users need a local library card to access the Florida Electronic Library.

Student Government will have a table next to the Library West Circulation Desk on September 22. They are handing out free study supplies such as pencils, pens, postit notes and highlighters.

"So suck it up and skip '80s night in favor of Club West."

Quoted from the editorial, "Plus Side" in the Alligator, September 22, 2008, p. 2

Just a reminder... when you get someone who would like to reserve a study room for their group, be sure to record the information on the reservation sheet yourself. Those pagers are expensive and we don't want students walking off with them.