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Can crowdsourcing be ethical?


In the course of my graduate work at Harvard University, I paid hundreds of Americans living in poverty the equivalent of about $2 an hour. It was perfectly legal for me to do so, and my research had the approval of my university’s ethics board. I was not alone, or even unusual, in basing Ivy League research on less-than-Walmart wages; literally thousands of academic research projects pay the same substandard rates. Social scientists cannot pretend that the system is anything but exploitative. It is time for meaningful reform of crowdsourced research.

This is what crowdsourced research looks like. I posted a survey using Mechanical Turk (MTurk), a website run by Amazon.com. Across the country, hundreds of MTurk workers (“turkers”) agreed to fill out the survey in exchange for about 20 cents apiece, and within a few days I had my survey results. The process was easy, and above all, cheap. No wonder it is increasingly popular with academics; a search on Google Scholar returns thousands of academic papers citing MTurk, increasing from 173 in 2008 to 5,490 in 2014.

Mechanical Turk is a bargain for researchers, but not for workers. A survey typically takes a couple minutes per person, so the hourly rate is very low. This might be acceptable if all turkers were people with other jobs, for whom the payment was incidental. But scholars have known for years that the vast majority of MTurk tasks are completed by a small set of workers who spend long hours on the website, and that many of those workers are very poor. Here are the sobering facts:

  • About 80 percent of tasks on MTurk are completed by about 20 percent of participants that spend more than 15 hours a week working on the site. MTurk works not because it has many hobbyists, but because it has dedicated people who treat the tasks like a job.
  • About one in five turkers are earning less than $20,000 a year.
  • A third of U.S. turkers call MTurk an important source of income, and more than one in ten say they use MTurk money to make basic ends meet.

Journal articles that refer to Mechanical Turk. Source: PS: Political Science and Politics

It is easy to forget that these statistics represent real people, so let me introduce you to one of them. “Marjorie” is a 53-year-old woman from Indiana who had jobs in a grocery store and as a substitute teacher before a bad fall left her unable to work. Now, she says, “I sit there for probably eight hours a day answering surveys. I’ve done over 8,000 surveys.” For these full days of work, Marjorie estimates that she makes “$100 per month” from MTurk, which supplements the $189 she receives in food stamps. Asked about her economic situation, Marjorie simply says that she is “poverty stricken.”

I heard similar stories from other MTurk workers—very poor people, often elderly or disabled, working tremendous hours online just to keep themselves and their families afloat. I spoke to a woman who never got back on her feet after losing her home in Hurricane Rita, and another who had barely escaped foreclosure. A mother of two was working multiple jobs, plus her time MTurk, to keep her family off government assistance. Job options are few for many turkers, especially those who are disabled, and MTurk provides resources they might not otherwise have. But these workers that work anonymously from home are isolated and have few avenues to organize for higher wages or other employment protections.

Once I realized how poorly paid my respondents were, I went back and gave every one of my over 1,400 participants a “bonus” to raise the survey respondent rate to the equivalent of a $10 hourly wage. (I paid an additional $15 to respondents who participated in an interview.) This cost me a little bit more money, but less than you might imagine. For a 3-minute survey of 800 people, going from a 20-cent to a 50-cent payment costs an additional $240. But if every researcher paid an ethical wage, it would really add up for people like Marjorie. In fact, it would likely double her monthly income from MTurk.

Raising wages is a start, but it should not be up to individual researchers to impose workplace standards. In this month’s PS: Political Science and Politics, a peer-reviewed journal published for the American Political Science Association, I have called for new standards for crowdsourced research to be implemented not only by individual researchers, but also by universities, journals, and grantmakers. For instance, journal editors should commit to publishing only those articles that pay respondents an ethical rate, and university ethics boards should create guidelines for use of crowdsourcing that consider wages and also crowdsourcers’ lack of access to basic employment protections.

The alternative is continuing to pay below-minimum-wage rates to a substantial number of poor people who rely on this income for their basic needs. This is simply no alternative at all.

Image Source: © Romeo Ranoco / Reuters
      
 
 




in

Can crowdsourcing be ethical?


This post originally appeared on the TechTank blog.

In the course of my graduate work at Harvard University, I paid hundreds of Americans living in poverty the equivalent of about $2 an hour. It was perfectly legal for me to do so, and my research had the approval of my university’s ethics board. I was not alone, or even unusual, in basing Ivy League research on less-than-Walmart wages; literally thousands of academic research projects pay the same substandard rates. Social scientists cannot pretend that the system is anything but exploitative. It is time for meaningful reform of crowdsourced research.

This is what crowdsourced research looks like. I posted a survey using Mechanical Turk (MTurk), a website run by Amazon.com. Across the country, hundreds of MTurk workers (“turkers”) agreed to fill out the survey in exchange for about 20 cents apiece, and within a few days I had my survey results. The process was easy, and above all, cheap. No wonder it is increasingly popular with academics; a search on Google Scholar returns thousands of academic papers citing MTurk, increasing from 173 in 2008 to 5,490 in 2014.

Mechanical Turk is a bargain for researchers, but not for workers. A survey typically takes a couple minutes per person, so the hourly rate is very low. This might be acceptable if all turkers were people with other jobs, for whom the payment was incidental. But scholars have known for years that the vast majority of MTurk tasks are completed by a small set of workers who spend long hours on the website, and that many of those workers are very poor. Here are the sobering facts:

  • About 80 percent of tasks on MTurk are completed by about 20 percent of participants that spend more than 15 hours a week working on the site. MTurk works not because it has many hobbyists, but because it has dedicated people who treat the tasks like a job.
  • About one in five turkers are earning less than $20,000 a year.
  • A third of U.S. turkers call MTurk an important source of income, and more than one in ten say they use MTurk money to make basic ends meet.

Journal articles that refer to Mechanical Turk. Source: PS: Political Science and Politics

It is easy to forget that these statistics represent real people, so let me introduce you to one of them. “Marjorie” is a 53-year-old woman from Indiana who had jobs in a grocery store and as a substitute teacher before a bad fall left her unable to work. Now, she says, “I sit there for probably eight hours a day answering surveys. I’ve done over 8,000 surveys.” For these full days of work, Marjorie estimates that she makes “$100 per month” from MTurk, which supplements the $189 she receives in food stamps. Asked about her economic situation, Marjorie simply says that she is “poverty stricken.”

I heard similar stories from other MTurk workers—very poor people, often elderly or disabled, working tremendous hours online just to keep themselves and their families afloat. I spoke to a woman who never got back on her feet after losing her home in Hurricane Rita, and another who had barely escaped foreclosure. A mother of two was working multiple jobs, plus her time MTurk, to keep her family off government assistance. Job options are few for many turkers, especially those who are disabled, and MTurk provides resources they might not otherwise have. But these workers that work anonymously from home are isolated and have few avenues to organize for higher wages or other employment protections.

Once I realized how poorly paid my respondents were, I went back and gave every one of my over 1,400 participants a “bonus” to raise the survey respondent rate to the equivalent of a $10 hourly wage. (I paid an additional $15 to respondents who participated in an interview.) This cost me a little bit more money, but less than you might imagine. For a 3-minute survey of 800 people, going from a 20-cent to a 50-cent payment costs an additional $240. But if every researcher paid an ethical wage, it would really add up for people like Marjorie. In fact, it would likely double her monthly income from MTurk.

Raising wages is a start, but it should not be up to individual researchers to impose workplace standards. In this month’s PS: Political Science and Politics, a peer-reviewed journal published for the American Political Science Association, I have called for new standards for crowdsourced research to be implemented not only by individual researchers, but also by universities, journals, and grantmakers. For instance, journal editors should commit to publishing only those articles that pay respondents an ethical rate, and university ethics boards should create guidelines for use of crowdsourcing that consider wages and also crowdsourcers’ lack of access to basic employment protections.

The alternative is continuing to pay below-minimum-wage rates to a substantial number of poor people who rely on this income for their basic needs. This is simply no alternative at all.

Image Source: © Romeo Ranoco / Reuters
      
 
 




in

Money for nothing: Why a universal basic income is a step too far


The idea of a universal basic income (UBI) is certainly an intriguing one, and has been gaining traction. Swiss voters just turned it down. But it is still alive in Finland, in the Netherlands, in Alaska, in Oakland, CA, and in parts of Canada. 

Advocates of a UBI include Charles Murray on the right and Anthony Atkinson on the left. This surprising alliance alone makes it interesting, and it is a reasonable response to a growing pool of Americans made jobless by the march of technology and a safety net that is overly complex and bureaucratic. A comprehensive and excellent analysis in The Economist points out that while fears about technological unemployment have previously proved misleading, “the past is not always a good guide to the future.”

Hurting the poor

Robert Greenstein argues, however, that a UBI would actually hurt the poor by reallocating support up the income scale. His logic is inescapable: either we have to spend additional trillions providing income grants to all Americans or we have to limit assistance to those who need it most. 

One option is to provide unconditional payments along the lines of a UBI, but to phase it out as income rises. Libertarians like this approach since it gets rid of bureaucracies and leaves the poor free to spend the money on whatever they choose, rather than providing specific funds for particular needs. Liberals fear that such unconditional assistance would be unpopular and would be an easy target for elimination in the face of budget pressures. Right now most of our social programs are conditional. With the exception of the aged and the disabled, assistance is tied to work or to the consumption of necessities such as food, housing, or medical care, and our two largest means-tested programs are Food Stamps and the Earned Income Tax Credit.

The case for paternalism

Liberals have been less willing to openly acknowledge that a little paternalism in social policy may not be such a bad thing. In fact, progressives and libertarians alike are loath to admit that many of the poor and jobless are lacking more than just cash. They may be addicted to drugs or alcohol, suffer from mental health issues, have criminal records, or have difficulty functioning in a complex society. Money may be needed but money by itself does not cure such ills. 

A humane and wealthy society should provide the disadvantaged with adequate services and support. But there is nothing wrong with making assistance conditional on individuals fulfilling some obligation whether it is work, training, getting treatment, or living in a supportive but supervised environment.

In the end, the biggest problem with a universal basic income may not be its costs or its distributive implications, but the flawed assumption that money cures all ills.  

Image Source: © Tom Polansek / Reuters
      
 
 




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Coronavirus will harm America’s international students—and the universities they attend

With the growing outbreak of COVID-19, also known as the coronavirus, universities around the U.S. are canceling in-person classes, clamping down on travel, and sending students home. Protecting the health of students and staff, and limiting community transmission, is the most important priority. After taking care of emergency measures, universities need to be making administrative…

       




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COVID-19 has thrust universities into online learning⁠—how should they adapt?

There is one golden rule for flying with an infant or toddler: Do whatever it takes to get through the flight peacefully with no harm done. Every parent knows this means relaxing their standards. Planting your kid in front of an iPad screen or giving them not so healthy treats might not win you a…

       




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8 recommendations for universities and professors during the coronavirus pandemic

Over 200 colleges and universities have closed in the United States due to the coronavirus pandemic. Some have canceled in-person classes for the rest of the spring 2020 semester, while others have canceled graduation. Universities are trying to make decisions in a fluid and unprecedented environment. Professors and instructors face their own challenges as they…

       




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Class Notes: College ‘Sticker Prices,’ the Gender Gap in Housing Returns, and More

This week in Class Notes: Fear of Ebola was a powerful force in shaping the 2014 midterm elections. Increases in the “sticker price” of a college discourage students from applying, even when they would be eligible for financial aid. The gender gap in housing returns is large and can explain 30% of the gender gap in wealth accumulation at retirement.…

       




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What can COVID-19 teach us about strengthening education systems?

As cases of coronavirus (COVID-19) in the United States rise, more and more states have adopted shelter-in-place orders to curtail the pandemic. The disruption to most Americans’ daily lives has been drastic and sudden—and perhaps one of the most dramatic shifts was education’s move to a virtual setting. Even before the current pandemic forced school closures,…

       




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Coronavirus poses serious financial risks to US universities

Universities around the country are dealing with health concerns as their first priority, and keeping instruction going—even if imperfectly—as the second priority. After dealing with these immediate issues, the next concern is fear of collapsing revenue. Health and instruction deserve every bit of effort going into them. The extent of worry about collapsing revenue isn’t…

       




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You’re graduating in a pandemic. What’s next?

Graduation is always an anxious time for young people on the threshold of the “real world,” but COVID-19 has created new uncertainties. For Generation Z, students’ final semesters are not exactly going as planned. Rather than celebrating with friends, many are worrying about finding a job while living in their childhood bedrooms. In recent years,…

       




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Webinar: Great levelers or great stratifiers? College access, admissions, and the American middle class

One year after Operation Varsity Blues, and in the midst of one of the greatest crises higher education has ever seen, college admissions and access have never been more important. A college degree has long been seen as a ticket into the middle class, but it is increasingly clear that not all institutions lead to…

       




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Class Notes: Harvard Discrimination, California’s Shelter-in-Place Order, and More

This week in Class Notes: California's shelter-in-place order was effective at mitigating the spread of COVID-19. Asian Americans experience significant discrimination in the Harvard admissions process. The U.S. tax system is biased against labor in favor of capital, which has resulted in inefficiently high levels of automation. Our top chart shows that poor workers are much more likely to keep commuting in…

       




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Stepping Back from the Brink on Iran

Neither the United States nor Iran wants to go to war. That’s the good news. The bad news is that in the fog of crisis — similar in many ways to the fog of war — the danger of inadvertently stumbling into war is dangerously high.




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The Overwhelming Case for No First Use

The arguments in favor of the United States' declaring that the only purpose of its nuclear weapons is to deter others who possess them from using theirs — in other words, that in no circumstances will this country use nuclear weapons first — are far stronger than the arguments against this stance. It must be hoped that the next US administration will take this no-first-use step promptly.




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The U.S.-China Relationship is at a Crossroads

Joseph Nye writes that some decoupling of interdependence is likely, particularly in areas related to technology that directly affect national security. But will Washington and Beijing go too far?




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The Low-Yield Nuclear Warhead: A Dangerous Weapon Based on Bad Strategic Thinking

In the unintuitive world of nuclear weapons strategy, it’s often difficult to identify which decisions can serve to decrease the risk of a devastating nuclear conflict and which might instead increase it. Such complexity stems from the very foundation of the field: Nuclear weapons are widely seen as bombs built never to be used. Historically, granular—even seemingly mundane—decisions about force structure, research efforts, or communicated strategy have confounded planners, sometimes causing the opposite of the intended effect.




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Accumulating Evidence Using Crowdsourcing and Machine Learning: A Living Bibliography about Existential Risk and Global Catastrophic Risk

The study of existential risk — the risk of human extinction or the collapse of human civilization — has only recently emerged as an integrated field of research, and yet an overwhelming volume of relevant research has already been published. To provide an evidence base for policy and risk analysis, this research should be systematically reviewed. In a systematic review, one of many time-consuming tasks is to read the titles and abstracts of research publications, to see if they meet the inclusion criteria. The authors show how this task can be shared between multiple people (using crowdsourcing) and partially automated (using machine learning), as methods of handling an overwhelming volume of research.




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The Need for Creative and Effective Nuclear Security Vulnerability Assessment and Testing

Realistic, creative vulnerability assessment and testing are critical to finding and fixing nuclear security weaknesses and avoiding over-confidence. Both vulnerability assessment and realistic testing are needed to ensure that nuclear security systems are providing the level of protection required. Systems must be challenged by experts thinking like adversaries, trying to find ways to overcome them. Effective vulnerability assessment and realistic testing are more difficult in the case of insider threats, and special attention is needed. Organizations need to find ways to give people the mission and the incentives to find nuclear security weaknesses and suggest ways they might be fixed. With the right approaches and incentives in place, effective vulnerability assessment and testing can be a key part of achieving and sustaining high levels of nuclear security.




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The Risks and Rewards of Emerging Technology in Nuclear Security

Nuclear security is never finished. Nuclear security measures for protecting all nuclear weapons, weapons-usable nuclear materials, and facilities whose sabotage could cause disastrous consequences should protect against the full range of plausible threats. It is an ongoing endeavor that requires constant assessment of physical protection operations and reevaluation of potential threats. One of the most challenging areas of nuclear security is how to account for the impact–positive and negative—of non-nuclear emerging technologies. The amended Convention on the Physical Protection of Nuclear Material (amended CPPNM) states it should be reviewed in light of the prevailing situation, and a key part of the prevailing situation is technological evolution. Therefore, the upcoming review conference in 2021, as well as any future review conferences, should examine the security threats and benefits posed by emerging technologies.




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The Past and Potential Role of Civil Society in Nuclear Security

Civil society has played a very important role in nuclear security over the years, and its role could be strengthened in the future. Some nuclear organizations react against the very idea of civil society involvement, thinking of only one societal role—protesting. In fact, however, civil society has played quite a number of critical roles in nuclear security over the years, including highlighting the dangers of nuclear terrorism; providing research and ideas; nudging governments to act; tracking progress and holding governments and operators accountable; educating the public and other stakeholders; promoting dialogue and partnerships; helping with nuclear security implementation; funding initial steps; and more. Funding organizations (both government and non-government) should consider ways to support civil society work and expertise focused on nuclear security in additional countries. Rather than simply protesting and opposing, civil society organizations can help build more effective nuclear security practices around the world.




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How Do Past Presidents Rank in Foreign Policy?

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Public Testimony on Trump Administration Funding for Nuclear Theft Preventing Programs

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Living with Uncertainty: Modeling China's Nuclear Survivability

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So Do Morals Matter in U.S. Foreign Policy? I Asked the Expert.

In his new book, Do Morals Matter? Presidents and Foreign Policy from FDR to Trump, Joseph S. Nye developed a scorecard to determine how U.S. presidents since 1945 factored questions of ethics and morality into their foreign policy. In an interview, Henry Farrell asked him a few questions to get to the heart of his findings.




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Maxwell Taylor's Cold War: From Berlin to Vietnam

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Highlights: New transportation technologies bring rewards and risks

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To fix our infrastructure, Washington needs to start from scratch

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Extending soldiers’ assignments may help the military maintain readiness

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Belfer Center Spring 2020 Newsletter

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Building Sustainable Relationships, Energy, and Security in the Middle East

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