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Tui wouldn't give me a refund despite hotel sickness outbreak fears

Barbara Marriott, 56, was due to fly to the Playa Flamingo Beach Resort in Lanzarote at the end of August with her husband and daughter.




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We reveal the 10 best value destinations for your Christmas break with prices dropping by up to 33%

The best time to book flights for Christmas is 13 weeks in advance - the last week of September - as travellers will get the best price for both flights and accommodation, according to Skyscanner.




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Civil Aviation Authority braced to rescue Thomas Cook customers if £900m rescue deal collapses

The Civil Aviation Authority is readying contingencies, which could include having to repatriate thousands of customers if the travel agent goes bust during their holidays.




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Thomas Cook is bust: What it means for holidays and refunds

Thomas Cook went bust this morning leaving an estimated 160,000 British holidaymakers stranded abroad and all flights and holidays cancelled. We explain what this means for customers.




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Eastern European cities top the table as the best value destinations for culture fans

Budapest came out as the cheapest destination for a city break with an emphasis on museums and theatre, while Prague and Warsaw came second and third according to the Post Office report.




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Family on £4,000 Greek holiday leave early due to vile conditions

Upon arrival the family were shocked to find the resort had a strong smell of sewage radiating from the nearby tip, swarms of ants in their bedroom, rat traps in every corner and unclean sheets.




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Tui refuses compensation after family left to wait at airport for hours on end after delays

Julie Tuck's family arrived at Doncaster Airport on Wednesday 17 July at 1pm, ready to depart to Kos at 4pm. However, at 4pm they were all advised that their flight had been cancelled.




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Package holiday bargain hotspots for summer 2020 revealed

It may surprise some but Croatia, Malta and Lithuania are all holiday hotspots appearing on Britons' 2020 wish lists, new research has revealed.




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Currencies the pound has risen against in the last year

Some 80% of the top 40 holiday currencies have fallen in value against the pound, stretching holidaymakers' cash further, according to research from Post Office travel money.




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Cheapest family holidays for May and June 2020 revealed

The difference for a family of four travelling in May compared to August is 27%, whilst those going in June could also save 25%, according to research from TravelSupermarket.




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How Southend airport gives you €150 more for £500 than Stansted

They are two airports, in the same county, with the same holiday money company offering to change your pounds into foreign currency.




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Holiday hell.com: Complaints over bargain booking sites are flying in 

Hotel comparison sites claim to work with partners across the world to guarantee the best prices for your budget. But all too often travellers using the platforms are running into problems.




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Expedia took my holiday payment EIGHT times and took a week to refund

Oliver, from London, was shocked to find that his bank account and overdraft had been completely wiped out after the holiday booking site mistakenly took thousands of pounds without warning.




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Earning Avios points: How to get air miles from your current holiday for no more money

BA has a number of bonus partner offers which allow travellers to bag more Avios points without spending more than you usually would when sorting out your holiday.




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Fancy a cruise for half price? The top firms are offering CRAZY DEALS!

Cruise lines keen to attract passengers in the face of the coronavirus outbreak are introducing a tempting package of offers to entice them on board.




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How to go on holiday... from your living room! You can visit Disney World and the Vatican for free

Millions who were planning to head abroad this year to visit well known attractions, will still be able to do so from the comfort of their own home.




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12 simple tips on cutting down your travel carbon footprint without compromising on adventure 

The main way we can cut down on our carbon footprint is changing the way we travel - if everyone made small changes to their holiday schedule, it could make a huge difference over time.




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'Surcharges' mean the holiday you've already paid for could cost hundreds more

Sterling's increasingly rocky ride means holidaymakers should brace themselves for a bill of possibly hundreds of pounds on top of the amount already paid for a package deal this autumn.




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From spending gold to using the right card: Eight ways to Brexit-proof travel money

With political rows and the on-off threat of a no-deal Brexit, there's no guarantee what could happen to the pound between now and 31 October - or after that date.




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Family battle Tui after holiday nightmare with disabled their child

Andrew Wylde and his wife Danielle, of Wallasey, Merseyside booked a one week holiday to Atlantica Holiday Village Kos with their six children in June 2019, hoping for a relaxing break.




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Pensioner denied settlement by Staysure for cancelled £3k cruise after needing surgery

The 71 year-old was told by the travel insurance firm that he would not be able to claim the money back as he had not informed it straight away of pending eye surgery.




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Leaving your currency to the last minute? It could be more cost-effective to use a debit card

Poor exchange rates are leaving travellers in a panic, resorting to buying currency at the airport. But the Mail on Sunday found holidaymakers would be better off packing their bank debit cards instead.




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10 European destinations where flight prices have fallen most in 2019

Travellers could find themselves a European bargain in Shannon, Frankfurt and Malaga among other locations, according to data from Skyscanner.




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Fancy roaming in Rio or browsing Buenos Aires? We reveal the best long haul destinations for 2020

Exotic locations such as Buenos Aires, Enfidha and Doha all make the top ten list of faraway places that have seen the biggest drop in costs, according to new research from Skyscanner.




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Lastminute.com customer refused refund for double-booking error

A Lastminute customer has voiced his frustration after the booking site charged him twice for the same holiday - and haven't refunded him.




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Thousands still waiting on collapsed Thomas Cook for a refund

All Thomas Cook flights and holidays were cancelled as of September 23. The Civil Aviation Authority launched an online page to refund 360,000 holidaymakers within 60 days.




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Booked a holiday? Save a fortune before you set off

Holidaymakers who have already made summer travel plans are being urged to book any 'extras' - including airport parking and renting a car - well in advance.




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Coronavirus ruined your travel plans? Here's how to fight for your money back 

If you were planning a relaxing gondola ride around the canals of Venice or a luxury cruise in the next few months, it is safe to say that your dream holiday is looking a lot less idylic now.




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We're caught in virus crisis - how can we recover cash? 

With coronavirus continuing to spread, people are increasingly reluctant to travel, meaning airlines are cancelling dozens of flights and cruise companies are frantically rescheduling.




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Coronavirus and Easter holiday plans: Are you covered?

VICTORIA BISCHOFF: With the outbreak now a full-blown pandemic, many of our precious Easter holiday plans are looking precarious. Here Money Mail talks you through what you need to know.




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Passengers demand a full refund as Asia cruise misses out key stops 

Hundreds of angry passengers are demanding a full refund from Norwegian Cruise Line after its tour of South-East Asia on its Jade cruise ship visited only 2 out of 7 planned stops.




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What are your rights if you've already booked a holiday in 2020?

Holidaymakers have been told to avoid all but essential travel outside of Britain for 30 days. It means many Easter plans that were already looking precarious are now off the table entirely.




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Why can't I get a cash refund online from BA or Easyjet?

Easyjet and BA passengers have been particularly annoyed after the airlines removed the option of a cash refund from their websites recently.




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Travel firms charging MORE to rebook Covid-19 hit holidays

Millions have had holidays ruined after the virus outbreak sent the world into lockdown. Newlyweds Ricky and Victoria Lipman were told they must pay an extra £750 to rebook their dream honeymoon.




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Passengers fuming in struggle for cancelled flight refunds

Passengers are discovering that airlines have pulled their online cash refund option and are instead pushing them to take vouchers or swap flights instead.




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Refund help for holidaymakers with trips cancelled due to coronavirus

We have been inundated with letters asking for help regarding getting money back. Many holidaymakers are being left thousands of pounds out of pocket after being refused refunds they are legally entitled to.




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What are your rights if you booked your holiday through a third party booking site?

Most customers which used a third party booking site are being offered a voucher which they can redeem on the site in the future or the chance to rebook their flights for an alternative date.




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EasyJet now offering travellers online refunds in U-turn after customer complaints

The airline has come under intense pressure from customers in the past few weeks to bring back the online form, which was only removed after most of its flights were cancelled due to the coronavirus.




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We reveal what protection is available to you if you book a holiday now

For those who have decided to book a holiday for a future date, there will be some hurdles to overcome, as many of the top insurers have stopped selling new travel insurance policies.




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The £7bn coronavirus holiday refund rip-off

Hundreds of readers have contacted us to complain major airlines are illegally withholding refunds that should be paid in a week.




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No refunds for Sykes Holiday Cottages booked in lockdown

The firm, which has more than 10,000 cottages on its books, instead wants customers to rebook the same property for a later date - and potentially be charged more.




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Dog the Bounty Hunter breaks down as he describes wife Beth's last words before her death

Speaking outside his home in Hawaii on Wednesday afternoon, Chapman held back tears as he told of how he held Beth and called out Jesus' name as she asked him to repeat it again and again.




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Mom, 39, loses battle with cancer after she pens heartbreaking letter to her insurer

Erika Zak lost her battle with colon cancer, even when a much-needed liver transplant had just come through to try and save her life. Her death came after she spent the last five years battling the cancer.




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Kaftan queen Camilla Franks, 42, will have to remove her ovaries

Australian fashion designer Camilla Franks will have her ovaries removed after being diagnosed with stage three breast cancer just months after giving birth to her daughter in 2018.




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Designer Camilla Franks reflects on her stage three breast cancer journey one year after treatment

Australian fashion designer Camilla Franks posted a series of emotional photos to commemorate finishing treatment for stage three breast cancer a year ago, as she prepares to have her ovaries removed.




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Dad's 'sun spot' is a melanoma: doctors remove MASSIVE chunk of skin

WARNING: GRAPHIC CONTENT - The 37-year-old Perth father had a 40cm chunk of his neck gauged out (pictured) in an effort to remove deadly melanoma.




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Father-of-six, 33, marries just before dying from lung cancer

Gary Smart told staff at Northampton General Hospital that he wanted to die a married man after doctors gave the father of six just days to live when they diagnosed his terminal lung cancer.




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Coffey Anderson's wife's stage 4 colon cancer has spread

Mom-of-three Criscilla was first diagnosed with colon cancer in 2018. She was told in the last few weeks that the disease has now spread. She pictured with her husband main and kids inset.




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Ex-Corrie star Gray O'Brien shares battle with stage four cancer

The actor, 51, revealed he's been secretly battling stage four tonsil cancer, and shared his delight over completing his treatment by ringing a bell in hospital in a clip posted to Twitter on Monday.




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Schamroth window: Simple finger test that 'can reveal cancer'

People should see a diamond-shaped gap between their nailbeds when they hold their forefingers back-to-back, and people whose fingers fit flat against one another may have clubbed fingers.