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Archive Webinar - Webcast - Improve Workplace Performance through Effective Coaching and Communication

This webcast was recorded on November 16, 2006

Want to transform your employee unit into a high-performance team? It's been proven time and time again that when you use effective coaching and communication strategies, you can easily motivate your employees to reach higher levels of productivity. Improve Workplace Performance Through Effective Coaching and Communication is loaded with tips on how to motivate your employees and improve the dynamics of your team.

Agenda

  • Discover key strategies to boost employee motivation
  • Pinpoint the major roadblocks to successful teamwork
  • Identify strategies to overcome these roadblocks
  • Understand the "hows" of effective communication
  • Avoid pitfalls of poor communication habits
  • Encourage your team members to maximize their work performance by utilizing five key coaching skills
  • Make the connection between dedicated coaching and return on investment

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

The Speaker
Tammy Dewar, PhD, has been a coach for organizational leaders since 1996, with over 20 years' experience designing and delivering leadership and learning solutions. She will provide you with practical knowledge and step-by-step guidance to help you successfully coach your team, boost employee morale, facilitate effective communication, and drive higher performance.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (HRMAM)

FOR HUMAN RESOURCE MANAGEMENT ASSOCIATION OF MANITOBA (HRMAM) MEMBERS ONLY The Ultimate HR Manual - Western Edition (Manitoba), the "how-to" resource for HR professionals in Western Canada, will be available September 2008, officially endorsed by HRMAM. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (BCHRMA)

A joint effort of British Columbia Human Resource Management Association (BC HRMA) and CCH – the content and strategy for this unique reference resource was determined by results of a survey to more then 5,000 members and associates of the BC HRMA.

The concept for the Ultimate HR Manual-Western Edition is based on the highly successful Ultimate HR Manual originally developed in partnership with the HRPAO.

We asked. You answered. So we went to work!

Who knows what should be in an HR manual better than your Human Resource Professional community? The facts on what you want as an HR Professional came out loud and clear in our survey results. You told us you don’t want loads of detail on legislation. And that you don’t want abstract theory or academic discussion. In short, you told us you don’t want the kind of HR resource that is already out there.

Instead, you told us you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day.

As a result, we listened to what you want and we’re going to give it to you.

Here are the 6 key benefits you’ll enjoy with the new Ultimate HR Manual – Western Edition.

Minimize your HR compliance concerns - Millions of dollars are paid out over compliance issues each year, which is why compliance is a key concern of every HR Manager. This is one concern you won’t have anymore because each month you’ll receive a monthly newsletter letting you know about relevant changes in both federal, British Columbia, Alberta, Saskatchewan and Manitoba legislation.

You’ll have all the forms, checklists and templates you’ll ever need - Having easy access to these work aids will save you immeasurable time, especially when you can customize and print them for your specific purpose.

You’ll be a more effective manager - You’ll have hundreds of “best practice” tips on productivity, motivation and other key bottom line areas. And you’ll be able to speak and act with even more authority in difficult and controversial situations because you’ll have proven expert opinion and advice to back you up.

You’ll be able to stay current without hours of tough reading - Staying up-to-date means slogging through baffling legalese or complicated legislation. But you don’t need to know the details of change. All you need to know is how your organization will be affected. And that’s what you’ll find out in the easy-to-read concise commentaries in the Ultimate HR Manual-Western Edition.

You’ll be able to trust and rely on the content - We’ve calle

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Handbook of Assistance Programs for non-profit organizations

Government assistance programs are available to help you grow your organization…

Federal and provincial governments have established several hundred programs offering assistance to help private non-profit organizations fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with almost 2000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs,grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many non-profit organizations at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's almost 2000 programs for NPO that you can search for:

  • Native affairs
  • Agriculture & agri-food
  • Assistance to the deprived & disaster stricken
  • Arts & culture
  • Development & economic growth
  • Education & professional training
  • Environment & ecology
  • Housing
  • Infrastructures & transport
  • Research & innovation
  • Health & social services
  • Tourism, recration & sport

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A few words from our subscribers:

« The Handbook of Assistance Programs is a comprehensive reference tool that responds to most information requests from our library users. They really appreciate it »
Nicole Lemieux
LIBRARIAN

« I am very satisfied with this subscription, the content is generous and the update service is very useful.. »
Louise Giasson
ENTREPRENEUR<

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Student Edition

 
** The Ultimate HR Manual – Student Edition eBook is exclusively available for HRPA student members**

Get the study tool that prepares you to be a successful HR practitioner!


Introduction

The Ultimate HR Manual offers practical advice and solutions to help HR practitioners deal with everyday HR and employment issues. It contains a wide range of time-saving tools and templates that can be used as a starting point for developing policies and practices, or for auditing existing ones. It is also a good starting point for those wishing to learn about the HR function, processes, legislative framework, and practical application.

This Student Edition eBook (non-subscription) version of the Ultimate HR Manual aims to offer a valuable resource suitable for students and new professionals entering the world of HR.

What Your Student Edition eBook Includes

The Ultimate HR Manual – Student Edition eBook is a comprehensive HR resource. It provides you with practical advice and solutions to help you prepare for the HR and employment issues that you will face everyday. This study tool covers the most essential areas of Human Resources, the hot topics about which HR practitioners need reliable information, and practical guidelines to help them create and implement policies.

In this eBook you will find 82 topical chapters and 1250 pages of content arranged within nine key HR areas: 

  • Strategic Human Resources
  • Staffing
  • Employment Contracts
  • Compensation and Benefits
  • Employment Standards and Human Rights
  • Health and Safety
  • Performance Management
  • Labour Relations
  • Training and Development  

A tenth section lists helpful sources of information for e

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual

This HR information resource gives you practical advice and solutions to help you deal with the HR and employment issues you face everyday. It's loaded with time-saving tools like sample letters, guides, checklists and sample forms and policies. A joint effort of CCH and HRPAO, this updated service is positioned to be the best, most user-friendly “how-to” HR manual ever produced. The Ultimate HR Manual will save time, reduce workload and help HR professionals do their job better.

If you would like more details about this product, or would like to order a copy online, please click here.




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Handbook of Assistance Programs for Private Enterprises

Government assistance programs are available to help you grow your business…

Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for:

  • Native Affairs
  • Agriculture & agri-food
  • Arts & culture
  • Marketing & tourism
  • Environment & energy
  • Industrial & manufacturing production
  • Professional development
  • SME special programs
  • SR&ED / IT
  • Transport, infrastructures & construction

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A

If you would like more details about this product, or would like to order a copy online, please click here.




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Calculating Lost Labor Productivity in Construction Claims

Published: October 2012


Calculating Lost Labor Productivity in Construction Claims demonstrates how to plan for increased labor costs and minimize the risks; identify the causes of the cost overrun; introduce appropriate evidence of lost labor productivity to establish damages; and resolve disputes through prior agreement. Case law support for awards and denials of compensation for each type of claim is analyzed, along with the studies or techniques used to prove damages. You will understand how to quickly and easily compute lost labor productivity caused by a variety of factors.

This book offers easy-to-read sample charts and graphs and applies various empirical and academic studies and models. You also get analysis of productivity losses from the Department of Labor, Construction Industry Institute, NECA and more.

Table of Contents:

  • Chapter 1: Labor Productivity Defined
  • Chapter 2: Overtime and Shift Work
  • Chapter 3: Acceleration
  • Chapter 4: The Effect of Change Orders on Productivity
  • Chapter 5: Productivity Losses Related to Weather
  • Chapter 6: Experience Curves
  • Chapter 7: Project Characteristics That Affect Labor
  • Chapter 8: Project Management Impacts on Productivity
  • Chapter 9: Nonwage Labor Cost
  • Chapter 10: Measuring Productivity
  • Chapter 11: Predicting Labor Productivity Losses
  • Chapter 12: Presentation of Productivity Analysis
  • Appendix
  • Table of cases

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Employee Engagement Strategies


"I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement."


- Darren Lukasiewich, Business Development Manager



Webinar information current as of December 8, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results.

Key Learning Objectives:

  • Update your knowledge on current employee engagement research
  • Learn ten key strategies for enhancing employee engagement
  • Methods and tactics for implementing engagement strategies
  • The human resources role in driving employee engagement
  • The critical impact of managers when implementing engagement strategies

Speaker

Barbara Adams, Managing Director of HR Architects

Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Take your Career from Good to Great


"Wayne provided me with much food for thought, along with an personal action plan to build my network and get going on my next move!"

- Allison Benson, HR Services Manager

"Not only was this helpful and motivating in my HR role, I'll be sharing it with others in fields of: Political Communications, Construction Industry and Medical field. Impressive that the content is applicable to many career paths."
- Cathy Shotton, HR Business Partner


Webinar information current as of November 4, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

It can be easy to become complacent with your current career opportunities, particularly when economic conditions suggest fewer opportunities for advancement exist. Take control of your career and realize your true potential regardless of external factors. In this webinar learn strategies for better managing your career and positioning yourself for more fulfilling opportunities. Capitalize on the chance to take your career from good to great.

Key Learning Objectives:

  • Recognize and define their skills, interests, and values
  • Understand how their skills, interests, and values align with multiple career opportunities
  • Identify the best ways to structure their career plans towards continual learning and progression
  • Analyze their current career profiles and explore various career clusters and pathways
  • Set achievable goals and make informed, fulfilling decisions about where they plan to be in the future
  • Understand how personal ethics can affect business decisions
  • Apply decision-making strategies to career choices

Speaker

Wayne Rawcliffe, Founder and President of Senga Consulting Inc.

Wayne brings over 25 years of organizational effectiveness experience as a

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Introduction to Followership, Leadership and Team-Building: Alignment and Integration

This webinar introduces you to a relatively new social science paradigm, Followership. For many years followership was viewed as an appendage to leadership and in many business schools, the focus has been on leadership. Why? The answer is really very simple. Leadership has always been viewed as the foundation of organizational power and influence. Did you know that leaders really spend 20 to 30 percent of their time leading, and 70 to 80 percent of their time following, but that following has never been viewed as an essential activity?

Most people have a rather negative perception of followers. Children’s games of Follower the Leader, automotive manufacturer Audi’s bold declaration of “Never Follow” and parent’s warning to their children if “”Johnny is going to jump off of a bridge, are you going to follow him? ; reinforce the negative societal perception of sheep –like followers who are easily influenced, molded and are of little worth. Like with leadership,  there are specific  and distinct followership styles and associated behavioral attributes that certainly have an effect on organizations and their performance.

Leadership model’s like the Hersey-Blanchard Situational Leadership Model, focuses on leadership style based on the follower or group maturity level. Though this particular model has much research to support the premises of the theory, the focus is still on leadership influence and power based on a follower maturity level, versus a behavioral interaction and follower influence on the leader. What you will learn during this webinar is the use of a behavioral based leadership model that focused on the development and power-sharing relationship with organizational followers that is essentially a mutually beneficial symbiotic relationship where the leader and follower grow and learn from each other where leaders learn to become Transformational Leaders and followers learn to become what is termed Exemplary Followers. This will not be an attempt to conduct a comparative study of various leadership styles.

The concepts behind Exemplary Followership and Transformational Leadership become essential in organizations that are focusing on becoming self-directed team based organizations. Unfortunately, organizations that bandy the team word around and say: We are going to be a team! Or We have a team based organization, when in reality; the teams are just miniature versions of the larger rigidly formal hierarchy of the larger organization. At that point, the team concept becomes a joke and sinks beneath the waves of failure. In order to successfully implement these concepts in your organization, major organizational cultural change will become necessary in order to adopt and integrate e

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015

Whether you have to handle a CPP or OAS claim, calculate and remit withholdings on employee compensation, or ascertain the employment status of a contractor, Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015 is for you. This handy work is the only portable, one-stop resource in this area for professionals on the go.

The section-by-section annotations and exhaustive cross sections throughout give you expert commentary and explanations of the legislative provisions, the regulations, and court and tribunal decisions regarding CPP and OAS issues. The book also offers up-to-date coverage of pending legislation and new cases, as well as key decisions of the Pension Appeals Board.

Highlights of new information in the 14th Edition include:

  • Amendments implemented by the Jobs, Growth and Long-Term Prosperity Act (Bill C-38), including a summary of the new appeal regime and annotations to the provisions creating the Social Security Tribunal
  • All significant Federal Court of Appeal decisions on vital issues such as whether a per diem compensation rate is ‘‘fixed and ascertainable’’ (MNR (Canada) v. Ontario); right to appeal on CPP matters from the Tax Court of Canada (Davitt); online accessibility for claimants (Jodhan); interest award where erroneous information given by the Minister (Bartlett); approach of tribunal where claimant doesn’t appear (Evans); need to refer to every piece of evidence (Simpson and Brennan); motions in the Federal Court of Appeal (McMeekin); evidence on judicial review (McLaughlin); and extension of time (Daoud).
  • Important Federal Court decisions, including new authority on when written reasons for granting leave to appeal to the PAB are mandatory
  • Updated dollar amounts for YBE (for general and disability claims), YMPE and other statistics throughout;
  • New types of disability claims.

The Honourable Gordon Killeen, Q.C., is an active member of the Pension Appeal Board and retired justice of the Ontario Superior Court. His conference lectures in recent years have been influential in the evolution of CPP disability law.

Andrew James
is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honourable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice David Steinberg, Justice Craig Perkins and Esther Lenkinski).

If you would like more details about this product, or would like to order a copy online, please click here.




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Accommodation Issues in the Workplace



Book & Webinar Bundle (free eBook also included!)

Upon purchase of this book you will automatically receive a email order confirmation with a link to register for the free companion webinar. Everyone who purchases the book will receive an email with their webinar registration information on or before October 15th. 


About the Book

“A healthy society maximizes the opportunities for each individual to achieve self-worth while minimizing the conflict that inevitably arises when people are at cross-purposes.”

The landscape of accommodation in the Canadian workplace is ever-changing. Due to the sensitive but crucial nature of this content, employers, HR managers, and legal practitioners, need to adapt effective best practices on how to best meet their duty to accommodate.

This book includes a free eBook and webinar hosted by Jamie Knight.  

Many questions arise from “grey areas” not addressed explicitly in the law, or are so current, they are not yet fully addressed in case law. This resource provides answers to these emerging accommodation questions, particularly addressing: 

  • mental health,
  • religion, 
  • addiction, 
  • family issues (elderly parents, ill family members), and 
  • other groups commonly subjected to discrimination harassment or bullying based on sexual orientation, sexual identification, gender, age, etc. 

This book will focus on the expectations employers need to strive for when accommodating job applicants, employees and third parties. It addresses essential information on best practices, case law, uncertainties, and undue hardship. Also included is an expansive Q&A section, based on real experiences.

Ultimately, this publication will provide professionals with practical, on-point information so that they can move forward with confidence in terms of how to accom

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual Newsletter

The Ultimate HR Manual monthly newsletter is a valuable reminder of what's new in the constantly growing and changing HR landscape. Each issue provides you with:

  • Lead articles on timely and relevant topics written by experts in the field, to keep you current.
  • A summary of recent cases and legislative developments, to keep you up-to-date.
  • Tips and practice tools to aid you in your day-to-day decision making.

This newsletter is included in the Ultimate HR Manual subscription. For more information go to www.cch.ca/uhrm.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition Newsletter

The Ultimate HR Manual - Wester Edition Newsletter is pubished monthly and is a valuable reminder of what's new in the constantly growing and changing HR landscape. Each issue will provide you with:

  • Lead articles on timely and relevant topics written by experts in the field, to keep you current.
  • A summary of recent cases and legislative developments, to keep you up-to-date.
  • Tips and practice tools to aid you in your day-to-day decision making. 

This newsletter is included with all versions of the Ultimate HR Manual - Western Edition subscriptions.  Below are links to more information depending on the province you reside in.

Ultimate HR Manual - Western Edition (B.C. - BC HRMA)

Ultimate HR Manual - Western Edition (Alberta - HRIA)

Ultimate HR Manual - Western Edition (Manitoba - HRMAM)

Ultimate HR Manual - Western Edition (Saskatchewan - SAHRP)

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (Saskatchewan)

FOR SASKATCHEWAN ASSOCIATION OF HUMAN RESOURCE PROFESSIONALS (SAHRP) MEMBERS ONLY Ultimate HR Manual - Western Edition, the "how-to" resource for HR professionals in Western Canada, is officially endorsed by SAHRP. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST. (Note: Insert binder image here to the right like the placement on the web page at this link - http://www.cch.ca/business/uhrmwa/Index.aspx) 9 key sections included in the manual are: 1. Strategic Human Resources and Organizational Effectiveness 2. Staffing 3. Employment Contracts 4. Compensation & Benefits 5. Employment Standards & Human Rights 6. Health & Safety 7. Performance Management 8. Labour Relations 9. Training & Development Field research told us you don't want loads of detail on legislation. And that you don't want abstract theory or academic discussion. In short, you told us you don't want the kind of HR resource that is already out there. Instead, you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day. In 2009, our editor made significant content updates to the Ultimate HR Manual – Western Edition, including: New! HR Training Tools in PowerPoint is a new feature which was added to the loose-leaf and online formats in May, 2009. It consists of a series of professionally written training modules that are fully customizable and cover a wide range of essential topics for both managers and employees. HR Quick Facts, also included with the subscription, will save you valuable time by putting the answers to quick HR questions at your fingertips! It is published and updated annually. Commentary has been added on: Employment Contracts Compensation and Benefits including CPP/QPP/OAS, Pensions, Provincial Health Care, and Group Life Insurance Employment Standards and Human Rights Training and Development CCH will launch the SAHRP endorsed version of the Ultimate HR Manual - Western Edition September 2009. For showing your support, CCH will give SAHRP members a special price. TAKE ADVANTAGE OF THE PRE-PUBLISHED PRICE AND YOU'LL SAVE $699.50. The general public will be paying $899 a year for either the loose-leaf or online format of the Ultimate HR Manual - Western Edition. The regular price for both formats is $1,348.50 per year. Because you're a member of SAHRP, you'll receive both the loose-leaf and online formats for the unprecedented pre-publication price of $649 for the first year. That's a total savings of $699.50. Please quote CCH Code HR95043 when ordering by telephone or click here for a fax back order form. Put it to the test. You pay only after you've tried the manual and you're satisfied.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (Alberta)

Benefits of the Ultimate HR Manual West are:

  1. Relevant legislative updates from the editor’s desktop to you.
  2. Hundreds of best practice tips.
  3. Access to a full set of forms, checklists, templates and policies online.
  4. Find what you need quickly and easily.
  5. Keep up-to-date with informative, well-written and interesting commentary on the changes that affect you.
  6. Accurate content.

If you would like more details about this product, or would like to order a copy online, please click here.




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Morneau Shepell Summary of Pension Legislation in Canada

The Morneau Shepell Summary of Pension Legislation in Canada summarizes, with reference to the relevant sections of the appropriate Act and regulations, the essential provisions of pension standards legislation from all the provinces, as well as the federal PBSA. The Summary is a unique reference tool and an excellent starting point for any research, particularly for multi-jurisdictional plans, highlighting differences in pension standards legislation in force throughout Canada. Included in the materials are over 125 charts, covering various topics, such as:

• Eligibility and vesting
• Contributions and funding
• Accrual during leaves and notice period
• Locking-in and portability
• Death benefits and spousal rights
• Member statements and disclosure
• Governance, investments, and regulatory filings
• Plan changes and wind-ups
• New plan designs…and more

Updated quarterly, this publication also includes summaries of major discussion papers on pension related topics and changes in Canadian pension standards legislation.

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employee Relations, Employee Development, and Staffing, 5th Edition

Summary of this eBook

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

This eBook has five sections:

  • Employee Relations
  • Employee Development
  • Staffing
  • Compensation
  • HR Strategy

About the Author

Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

 

 

 

 



What's an eBook?

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Terminations


"Very informative, direct and relevant information provided."

- Nicole Tarkowski, HR Coordinator

"The session provides a comprehensive overview of the considerations, activities and processes required to effectively navigate the complex topic of terminations."
- Chris Perkins, Director Change Management



Webinar information current as of October 6, 2009

In an unstable economy, employers are faced with some tough decisions surrounding layoffs and employee terminations. During this webinar, Jamie Knight of Filion Wakely Thorup Angeletti LLP will give you the tools you need to successfully determine, administer, and oversee the temporary or permanent reduction of your work-force. Jamie will walk you through tips on how to effectively communicate to your staff, ways to manage rumours and response reactions and how to ensure that the ‘survivors’ remain engaged and motivated.

Key Learning Objectives:

  • Improved decision-making about work-force reductions
  • Understanding the importance of pre-determined policies and procedures for lay-offs and employment terminations
  • The various types of work-force reductions and understanding the appropriate choice
  • Legal and effective implementation of work-force reductions and follow-through
  • Managing the fallout – the need for effective internal and external communication
  • Recognizing the importance of keeping the remaining employees informed and engaged

Speaker

James G. Knight
Jamie Knight, a partner at Filion Wakely Thorup Angeletti LLP, represents management in all areas of employment and labour relations law, with particular experience in guiding employers through all stages of the dismissal process, including trial and appeals if litigation ensures. Jamie is a teacher and trainer, and advocates sound human resources practices in both union and non-union workplaces. His clients are in industries as diverse as manufacturing, technology, financial services, entertainment and construction. Jamie is an experienced litigator, in

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Master Negotiation Skills


"Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."

- Stacy Beaven, Webinar Participant

"If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."
- Paul Stratford, Webinar Participant



Webinar information current as of October 15, 2009

Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.

During this webinar you will:

  • Learn how to negotiate with increased confidence and professionalism
  • Come to the table incredibly well prepared
  • Understand where your negotiation style works for you and where it works against you
  • Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
  • Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form

Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.

Speaker

Dr. Brad McRae
Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Employee Retention Strategies in a Recovering Economy


"I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"

- Jamie Grimoldby, Human Resources Manager

"This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."
- Grozdenka Stantcheva, HR Generalist



Webinar information current as of May 4, 2010

With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization.

Bonus - The following materials will be provided in this archived webinar:

  • An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover"
  • Supporting paper
  • Question and Answer (Q&A) document

Key Learning Objectives:

  • three simple questions that will help boost retention potential
  • a retention check for identifying your retention challenges and what can be done about them
  • ten truths to keeping top talent (from recruiting to recognition)
  • recognition strategies that don't cost and actually work
  • retention tools for leading staff in a way that makes them want to stay
  • knowledge of best practices for a recovering economy

Speaker:

Pauline F

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Advanced HR Strategy


"The instructor was very thorough and knowledgeable about this HR topic. The information presented in this webinair will be a very effective tool in enchancing HR strategies for any size company in any type of industry."

- Melanie Dillon, Webinar Participant



Webinar information current as of June 3, 2010

Leverage your existing knowledge in the area of HR Strategy and join us as we take you a step further by exploring some of the complex issues around thex strategic alignment of your organization's goals and HR processes. Recognize the steps needed to transform HR from a 'business partner' to a 'business leader' by maximizing HR's contribution to organizational strategy and success.

Key Learning Objectives:

  • move past the basics and identify the factors that contribute to the strategic alignment of an organization's goals and HR decision making
  • understand how to conceptualize a desired Strategic HR end state
  • recognize the importance of linking HR Planning to competitive advantage
  • create and implement an effective HR Strategy within your organization
  • understand the importance of a leadership role for HR

Bonus: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

Speaker

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC

Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strategic HR, Compensation and OD guidance to senior executives and clients in the public, private and not-for-profit sectors.

He was an adjunct professor in the Advanced Program in HR Management at the Rotman School of Management, University of Toronto from 2002 to 2007 and currently teaches in the same program at the Telfer School of Management, University of Ottawa. He is also a former Sessional Lecturer at Carleton University, teaching HR Management in the graduate School of Public Administration. Tim holds a B.A. in Political Science/Economics from McGill University, and a Masters degr

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 9th Edition, 2010

The essential publication for anyone dealing with CPP or OAS issues.

Dealing with CPP or OAS questions and concerns can be difficult because of the procedural, evidentiary and substantive issues that inevitably arise. But, when you have your copy of the Annotated Canada Pension Plan and Old Age Security Act, 10th Edition, 2011 handy, dealing with these issues becomes much faster and easier.

The section-by-section annotations provide you with expert commentary, opinions and explanations of the legislative provisions, regulations and court decisions concerning CPP and OAS issues. It also covers pending legislation and new scases, plus the decisions of the Pension Appeals Board and the Review Tribunal.

The Honourable Gordon Killeen, Q.C., of the Ontario Superior Court of Justice, is an active member of the Pension Appeal Board. His conference lectures in recent years have been influential in the evolution of CPP disability law.

Andrew James is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honorable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice Craig Perkins and Esther Lenkinski).

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 8th Edition, 2009

The essential publication for anyone dealing with CPP or OAS issues.

The Annotated Canada Pension Plan and Old Age Security Act is the first in-depth treatment of these two important statutes, as they have been interpreted by the case law. The authors review the legislation, regulations and decisions of the courts, the Pension Appeals Board and the Review Tribunal, providing exclusive insights into the law and the different ways in which it can be applied. The 2009 edition updates the legislation and digests of decisions issued by the Supreme Court of Canada, Federal Court, Pension Appeals Board and the Review Tribunal over the last year. All pending legislation will be incorporated into the Acts.
Highlights of new information in the 8th Edition:
  • Coming into force of amendments reducing the contributory requirements for disability benefits for contributors with at least 25 years of contributions
  • Streamlining of standard of review rules by Supreme Court of Canada

  • Ground-breaking new Federal Court of Appeal decisions on issues such as:
    - capacity to apply for benefits
    - right of Government to be heard on a motion to rescind a final and binding decision
    - admissibility of new medical evidence
  • The latest Pension Appeal Board decisions on CPP claims and Review Tribunal decisions on OAS claims, as selected by the experts

If you would like more details about this product, or would like to order a copy online, please click here.




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2014 Occupational Health and Safety Act with Regulations for Ontario

Bonus Feature
Your purchase includes a FREE eBook!

What's an eBook?
An eBook is a digital version of a conventional printed book. Portable and perfect for your office or home, the eBook is easy to access from wherever your business may take you. Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


Published: March 2014


Why pay more? Now you can pay less and still get the content you need and can trust!

The 2014 Occupational Health and Safety Act with Regulations for Ontario is a resource that fulfills the provincial requirement for your organization to post the Ontario Occupational Health and Safety Act and includes all applicable regulations. View the Table of Contents

This functional, easy-to-use reference provides you with:

  • A free eBook for easy searching and mobility
  • A handy and informative Workplace Safety Q&A section (exclusive)
  • A helpful index that includes page numbers

BULK DISCOUNTS ARE AVAILABLE. Click here to request a quote. No up-charge for custom print runs over 500 copies. Place your own colour scheme/logo on the cover page.

Topics covered:

  • Confined Spaces
  • Construction Projects
  • Control of Exposure to Biological or Chemical Agents
  • Critical Injury — Defined
  • Designated Substance — Asbestos on Construction Projects and in Buildings and Repair Operations
  • Designated Substances
  • Diving and Farming Operations
  • Roll-Over Protective Structures
  • Teachers
  • Firefighters — Protective Equipment
  • Health Care and Residential Facilities
  • Industrial Establishments
  • Inventory of Agents or Combinations of Agents
  • Joint Health and Safety Committees — Exemption from Requirements
  • Mines and Mining Plants
  • Needle Safety
  • Occupation

    If you would like more details about this product, or would like to order a copy online, please click here.




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Quality caring in nursing and health systems : implications for clinicians, educators, and leaders / Joanne R. Duffy

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Using nursing research to shape health policy / Patricia A. Grady, PhD, RN, FAAN, Ada Sue Hinshaw, PhD, RN, FAAN, editors




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ACSM's exercise testing and prescription / editors, Madeline Paternostro Bayles, Ann M. Swank




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Midwifery : preparation for practice / Sally Pairman, Sally K Tracy, Hannah G Dahlen, Lesley Dixon




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Principles of pathophysiology / Shane Bullock and Majella Hales

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Atlas of hematopathology : morphology, immunophenotype, cytogenetics, and molecular approaches / Faramarz Naeim ... [et al.]




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Casarett and Doull's toxicology : the basic science of poisons / editor, Curtis D. Klaassen, PhD, DABT, ATS, FAASLD, University Distinguished Professor and Chair (Retired), Department of Pharmacology, Toxicology and Therapeutics, School of Medicine, U




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Forensic psychology reconsidered : a critique of mental illness and the courts / David Polizzi, Matthew Draper

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Mosby's diagnostic and laboratory test reference / Kathleen Deska Pagana, PhD, RN (Professor Emeritus, Department of Nursing, Lycoming College, Williamsport, Pennsylvania, President, Pagana Keynotes & Presentations, http://www.KathleenPagana.com),

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Epidemiological studies : a practical guide / Alan J. Silman, Gary J. MacFarlane, Tatiana Macfarlane

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New perspectives in forensic human skeletal identification / edited by Krista E. Latham, Eric J. Bartelink, Michael Finnegan




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Forensic histopathology : fundamentals and perspectives / Reinhard Dettmeyer

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Tietz textbook of clinical chemistry and molecular diagnostics / [edited by] Nader Rifai, PhD, (Professor of Pathology, Harvard Medical School, Louis Jospeh Gay-Lussac Chair of Laboratory Medicine, Director of Clinical Chemistry, Boston Children's Hos




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