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Dutch Provider Service Apps 2024-AUG

This report provides insights into usage of customer service apps from telecom providers. We report on the service apps for the following brands: Ziggo, Vodafone, hollandsnieuwe, KPN, Simyo, Odido, Simpel and Ben. Data is from August 2024.




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Sky Italia cuts broadband cost to under EUR 21/mth for Black Friday

(Telecompaper) Satellite broadcaster Sky Italia has launched new Black Friday offers for its 'Sky Wifi' fixed broadband plus pay-TV plans. There are no activation fees and the promos are available online until Cyber Monday (02 December).




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Spectrum promotes Ritchie to senior vice president of video

(Telecompaper) Charter Communications said that its Spectrum has promoted Elena Ritchie to the position of senior vice president of video. In her new role, Ritchie will advance the company's video strategy, including video experience, hardware and software architecture and engineering, and product and digital...




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Eutelsat partners with Clear Blue Technologies for off-grid energy solutions in Africa

(Telecompaper) Eutelsat Group announced a partnership with Clear Blue Technologies to work together on power-efficient broadband services for businesses and local networks in Africa. Eutelsat will integrate Clear Blue's products for off-grid energy infrastructure into its GEO Konnect and LEO OneWeb satellite platforms...




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Honda City 20th Anniversary Celebration Drive video part 2




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Honda City 20th Anniversary Celebration Drive video part 3




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Honda City 20th Anniversary Celebration Drive video part 4




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Heaven freezes over: Riding to the Himalayas on Royal Enfields

I’ve been stuck on a motorcycle on a high-altitude pass before. I’ve been in -40deg Celsius at the Arctic circle a few years ago, and I’ve even woken up on a sack of flour in a dingy dhaba in the middle of a snowstorm and cried because it was so cold. So I like to think that I am pretty qualified for this crazy ride that Royal Enfield has planned.

This time, there is one crucial difference. All my previous such adventures have been for a day at the worst and an hour at best. This time, they say it will be nine sustained days of teeth chatter and no, my amma won’t be able to come save me when I’ve had enough.

I quickly pack Rs 7,000 worth (in excess baggage) of warm clothes and riding gear and buy enough thermals to own a controlling stake in Decathlon. This is not the usual cold-weather adventure, it can go very wrong. Also sending chills down my spine is when Royal Enfield delays the start of the trip by a couple of days because they want us to be in Kaza for the heaviest snowfall of the season. Hang on a minute! Don’t normal people try to avoid bad weather? I quickly make another trip to Decathlon and arrive at the starting point with my best frosty smile pasted on.

The start point is in Shimla and I’m told there will be seven slightly modified Royal Enfield Himalayan Sleets waiting for us. We will then attempt to ride to Kaza in Spiti Valley, Himachal Pradesh, via the only route that is open/maybe open at this time of the year. The e-mail from Royal Enfield promises minus polar bear temperatures, lots of black ice on the road and a small side note that tells us that a hot bath at the end of a cold ride will be impossible once we cross over into Spiti Valley. Am I nervous? You bet I am. I know from past experience that snow and ice are the most difficult surfaces to ride a motorcycle on. You need to be fit because every inch of progress on zero-traction surfaces like these is like clawing back victory from the icy fingers of winter. The problem with snow and ice is that they have this ability to make you go from full CS Santosh control to sliding on your donkey ass in exactly 0.1 milliseconds. Oh well, like Vijay Parmar (India’s Thierry Sabine for those not in the know) said, I asked for this.

GLOBAL WARMING

So far, that e-mail has failed to live up to its veiled threat. The sun is out but it is cold and for once, I seem to be wearing the right warm riding gear. That changes slightly when we get to the high point on the road. The first sign I get is when my toes start freezing. Painfully. The frosty bite of winter is seeping in through my boots and woollen socks and robbing my toes of feel.

I am also a very clever fellow obviously, because, in my bid to take a few photographs at the helipad at Nako, I’ve exposed my fingers to the knife-edged wind that is blowing through the place. I now have frozen toes and fingers. I look back now and thank god I didn’t feel the need to answer nature’s call at that point.

I quickly stuff my hands into the rain mitts that have been fitted on the Sleets and turn on the heated grips to 80 percent heat. It takes a while for the grips to warm up and in that while, every clutch pull and every two-finger front brake application is agony. A few kilometres up, there is ice on the road at Malling Nallah – the crossover into Spiti. We finally seem to be leaving the everyday comforts we take for granted behind.

I’m told we can forget about heated hotel rooms and running water. From now on, the water I brush my teeth with is so icy it scalds, and every time I smile at the face of adversity, my dry lips crack painfully. No amount of slathered Burt’s Bees helps (Vaseline does a better job, though), and anyone using anything other than a BSNL network can forget about their daily social media updates. I am surprised that the usual signs of AMS – the slower thought process, slight nausea, the mild headaches – aren’t hitting me. Vijay Parmar tells me that because it is so cold right now, the air up here is denser. We are, in effect, breathing like a K&N cold air filter. How cool is that!

That night at a homestay in Tabo, we huddle around a bukhari sipping on soup and rum. I learn certain rules of a mountain home chief, of which is that if you leave the room for whatever reason, you close the door behind you and when you come back, you bring two logs of wood from the pile outside to keep the fire going. I step out and stare in wonder at the diamond carpet high above me before my rapidly depleting body heat forces me under three blankets, a down jacket and uneasy sleep. There is still no sign of snow.

WE WILL GO AND FIND IT THEN

Apparently, when it snows, it isn’t as cold as when it is not snowing. Either that or you are working so hard to get the bike through deep snow that you forget how cold it is. I think it is the latter because I’ve been struggling to ride up a slope covered in one-and-a-half feet of snow. We stopped before attempting the climb to that little village in Pin Valley National Park and fitted snow chains, but even that is not helping. The bike is bogging down and I’m having to walk it up the slope – engine on, first gear, clutch out, revs up. At 12,000ft, this little exercise that I execute so easily in Idukki’s mud is making me curse the cigarette I had with my chai earlier that morning. And then, the snowy patch hardens into a sheet of ice that runs across our temporary ski slope – it is a stream that froze and drops over the edge into a short but promisingly painful trip to the river below. I freeze but that’s the wrong thing to do. Ice is like an oil slick with a sprinkling of banana peel on it, so you want to ride the bike like you are walking on a slippery bathroom floor – no sudden movements or panicking allowed. In fact, you shouldn’t even think because in the time it takes to think, you will land your ass on a cold hard surface. Because it is a short stretch of ice, you ride up to it as slowly as you can, pull the clutch in and let the bike simply roll over the treacherously slick surface. The deep snow at the other side seems like a Velcro patch after that. I can feel my heart beating furiously, my mouth is dry and I find myself breathing like a locomotive. I take a few sips from my hydration pack, find a place where the side-stand won’t sink into the ground and watch in guilty glee as the others behind me struggle up the same slope in a mix of heavy breathing and flying snow.     

Pin Valley is beautiful at this time of year. We haven’t seen a soul all morning; I haven’t seen snow this white ever and the razor-sharp peaks of the Himalayas etched against that cobalt blue sky makes me briefly think that all this talk about global warming is nonsense. But it isn’t. The slopes on the south side are devoid of snow because well, it hasn’t snowed. Phuentshok, our host for the night in Tabo tells us it hasn’t snowed here since November and that this place should be under a ton of snow by now. It is a scary thought.

THE POND

What I love about the Himalayan is that it is so easy to manage off-road. It has good ground clearance like every dual-sport bike should have, but the seat isn’t high off the ground like every other dual-sport bike’s is. This means I can get my feet on the ground comfortably and that means I am way more confident on it than I am on my Triumph Tiger back home. On the dirt/gravel sections, as we head to Kaza later that evening, I find myself doing speeds I wouldn’t dare do on a bigger motorcycle. That the Himalayan has very modest power means I have that poor engine on its throttle stop most of the time. I won’t lie though. I did wish many times that it had a bit more power, but then again, I will tell you that the bike is fun because it is unintimidating.

Now, because we are supposed to be buried in snow today and because it still hasn’t snowed, we decide to head higher up from the 12,000ft valley floor towards Kibber. We find a small pond that’s frozen over. I decide I am very clever again and fit the snow chains on my bike without gloves on. Cold air, cold metal, no feeling in the fingers. I ride nervously out onto the broad basin of the pond and promptly have the bike wash out from under me. Me falling breaks the ice (figuratively, not literally) and I am soon surrounded by six other bikes all hooning around the relatively broad basin of white. We drag raced on it, went sliding across the ice on our collective asses multiple times, tried our hands at flat tracking – it was an incredible high. It is cold but we’ve forgotten how cold it is and everyone’s face mirrors the same feeling – up there in the cold at 14,000ft with no one but us watching, freedom kicked in. Moments like this make me glad to be alive.

WHITEOUT

Through the ride, I’ve learned that there are different kinds of snow that you ride on. There’s deep snow which is an absolute workout to ride through, there’s ice covered by a thin layer of snow that is treacherous to ride on and there’s the third kind – the kind we get on the last day of the ride out from Kalpa.

Ironically, we’ve had to leave Spiti Valley to get proper snowfall and overnight at Kalpa, a ton of the stuff has come down and turned the landscape fairy-tale white. The third kind of snow is now what we have to ride on and, to my delight, I discover that it is the most enjoyable sort. The road down to Reckong Peo is tarmac and on it is a few inches of snow. It is here that the snow chains work their best because they find enough traction on those few inches and there’s grip underneath. The residents of Kalpa stay in their warm houses as we ride down that road surrounded by tall pine trees and crisp, clean air. I learn to use the power and slide the rear wheel around hairpins; I learn that this kind of snow lets you take liberties, and I am genuinely sad that from here to Shimla and beyond is now a long road back to normal life.

That night, as we sit around a table and share war stories, I realise what a kickass ride this has been. The struggle through the snow, the heart-in-the-mouth moments over ice, the biting cold, the billion stars on a pitch-black night and the incredibly close relationships you build with total strangers when you sit around a warm fire in the middle of nowhere is what made this trip for me. The chaps from Royal Enfield tell me that this ride was a ‘testing the waters’ kind of ride and they plan to include it in next year’s ride calendar, which in turn means we were guinea pigs. If this is what being a guinea pig feels like, sign me up for the next one, please.

BIKE PREP

A few minor modifications were all that was necessary to get these Himalayan Sleets ready for the snow ride. The engine oil was changed to fully synthetic 5W-40 grade to battle the expected below-freezing temperatures, and the drive chain had to be cleaned and lubricated almost every day because regular chain lubes don’t last long in these temperatures. Also, the foot peg rubbers were removed so our boots would grip them better. Then, of course, there were the Mizuno snow chains without which traversing the snow and ice stretches would have been very difficult.

For our comfort, Royal Enfield fitted the bikes with rain mitts as well as heated grips from a company called Oxford. That’s it. That was all that was needed.

RIDER PREP

You are going to ride through extreme temperatures, and if you get your riding gear wrong, it will ruin your ride. Here’s what I used to stay warm:

  • SOL SS-1 ADV helmet
  • Scott Recoil XI goggles
  • Alpinestars Touring winter balaclava
  • Royal Enfield Darcha all-weather jacket with rain and warm liners
  • Triumph Navigator gloves
  • Royal Enfield Darcha pants with rain liner
  • Two layers of Decathlon thermal inner wear
  • Decathlon woollen socks
  • Sidi On Road Gore-Tex boots (worked brilliantly off-road)
  • Decathlon 2-litre hydration pack

Also, remember to try on all your gear to make sure they fit well before the ride. Discovering your boots don’t have space for the extra thickness of the woollen socks, a night before the ride, can be a bummer.

OUSEPH CHACKO













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India Design ID’s India Modern moment

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Architect Benny Kuriakose experiments with light and design to help autistic kids in Chennai

Autism Awareness Month: At the Sankalp headquarters in Kolappancheri, architect Benny Kuriakose has experimented with natural lighting, curved pathways and verandahs as buffer zones




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Climate responsive design: Building in hot and humid zones

Architects recommend terracotta, laterite, brick, lime and thatch as alternatives to modern construction materials to make homes ‘breathe’



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Intel Denies RMA Request For Core i9-14900K CPU Witnessing Instability Issues Due To Use of Liquid-Metal Thermal Paste



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An SK Hynix employee printed out 4,000 pages of confidential info and carried it out the door in shopping bags before leaving for their new job at Hua



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AMD Will Need Another Decade To Try To Pass Nvidia - note the gaming revenue trends



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Nvidia and SoftBank pilot AI-RAN — world's first AI and 5G telecom network



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NVIDIA App v1.0 Review



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New NVIDIA control panel now in beta




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Newer Android Tablet with LTE?



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Does Anyone Here Use A 55-65" TV & A UltraWide 34-45" Monitor For Gaming? Which Do You Like More?





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Indiana Jones videogame teased by Bethesda



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Toyota Hyryder Hybrid long term review, 4,500km report

It isn’t often that a new car impresses me as much as the Toyota Hyryder has. The hybrid’s EV-like initial responses, fuel efficiency that’s better than most frugal diesel cars and a likeable package backed by Toyota are some of the reasons why I persuaded my wife to buy the SUV as soon as it was launched.

But while I have one at home, it’s hard to pry it away from my wife. So, I grabbed the keys to the one Toyota lent us as a long-termer.

I think the Hyryder’s design is very appealing, and its ‘Speedy Blue’ paint makes it quite striking, too. On the inside, the dashboard and doors have a nice leatherette padding, and the brown and black colour scheme certainly lifts the cabin’s perceived quality. You can’t ignore that it shares many parts with lower-priced Marutis, but it isn’t to the extent of feeling cheap or offensive at its Rs 20 lakh price.

The Hyryder’s ergonomics are spot on, with plenty of seat, steering and central armrest adjustment for you to get comfortable. However, the seats aren’t the comfiest, and the cushioning results in some body ache on longer drives. At the rear, space is adequate for two adults – it isn’t as wide as the Creta’s – although six-footers will find headroom tight even with the backrest fully reclined.

Soft leatherette materials up the cabin’s premium appeal.

After several road trips and airport runs, I can confidently say that with a plus-sized check-in bag in the boot, there’s only about enough room for a laptop bag; you can slide a laptop bag into the slim storage beneath the boot floor, too. On either side of the boot, there’s a deep storage area that is useful to stow smaller items.

I must talk about the touchscreen and wireless charger as well; the touchscreen’s software is buggy, resulting in frequent disconnection and low call volume when connected to wireless Android Auto and Apple CarPlay. We hope a software update solves this. The wireless charger is also flawed; it suspends charging often without reason, which is very annoying.

Wireless phone charger’s erratic functioning is frustrating.

Also, the thin sun shade for the sunroof allows the cabin to be soaked in heat far too quickly when parked outdoors. A high-quality sunfilm on the sunroof could alleviate this issue.

Though Toyota has connected car tech, the vehicle locator is the only feature I found useful. It also tells you how much fuel is left and the current range, but I would have liked more information, especially related to fuel efficiency, and a trip log. You can’t unlock the vehicle via the app if you don’t use the app to lock it in the first place, which is quite strange. There is a pre-cooling feature, too, that I’ve used only once.

Rounding off the not-so-nice bits, when the engine/generator kicks in to charge the lithium-ion battery, the system occasionally makes quite a few sounds, which can take the uninitiated by surprise, and if you’re paying attention, you’ll also feel some vibrations at idle.

Hybrid’s drivability and responsiveness are spot on.

Now, let’s talk about the things I really love. The first is performance. A seamless and silent electric startup is something I truly appreciate. Next, the electric motor nicely complements the three-cylinder petrol engine, delivering almost electric vehicle-like responses, making it ideal for closing gaps or when overtaking. The torque curve tapers soon after, and the e-CVT makes the engine rev quite a bit when your foot is pinned to the throttle, emanating a rather unpleasant note.

But the highlight is its fuel efficiency. In Eco mode, the best I’ve achieved is 26.5kpl, with 80 percent highway driving and the rest in the city. With no effort to drive with the intent of maximising efficiency, the average city efficiency is about 20-21kpl in winter months, and this number drops to 18-19kpl in summer. An insider at Toyota explained that the e-compressor puts a high load on the hybrid system, which explains the lower efficiency when ambient temperatures are higher. Do note that these numbers are measured using the tankful-to-tankful method.

i-Connect app is too basic; more info on efficiency, trip log would’ve been nice.

Lastly, the Hyryder’s suspension is on the firmer side, but driving manners and steering make it feel very confident at highway speeds. It also exudes an underlying toughness while dealing with poor, broken roads, which, to some extent, makes it similar to its rugged sibling, the Toyota Fortuner.

The Hyryder has been a fill-it, shut-it and forget-it car, one that goes about doing all that’s expected of it in a fuss-free and competent manner.

Also see:

Toyota Hyryder Festival Limited Edition launched

Kia Seltos vs Toyota Hyryder vs MG ZS EV comparison video

Toyota Rumion gets free accessories with new Festival Limited Edition




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Toyota Fortuner, Hilux to get mild-hybrid tech

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Hyundai Exter to go on sale in mid-July

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