Though I usually enjoy working from Viget’s lovely Boulder office, during quarantine I am now working from home while simultaneously parenting my 3-year-old daughter Audrey. My husband works in healthcare and though he is not on the front lines battling COVID-19, he is still an essential worker and as such leaves our home to work every day.

Some working/parenting days are great! I somehow get my tasks accomplished, my kid is happy, and we spend some quality time together.

And some days are awful. I have to ignore my daughter having a meltdown and try to focus on meetings, and I wish I wasn’t in this situation at all. Most days are somewhere in the middle; I’m just doing my best to get by.

I’ve seen enough working parent memes and cries for help on social media to know that I’m not alone. There are many parents out there who now get to experience the stress and anxiety of living through a global pandemic while simultaneously navigating ways to stay productive while working from home and being an effective parent. Fun isn’t it?

I’m not an expert on the matter, but I have found a few small things that are making me feel a bit more sane. I hope sharing them will make someone else’s life easier too.

Truths to Accept

First, let’s acknowledge some truths about this new situation we find ourselves in:

Truth 1: We’ve lost something.

Parents have lost more than daycare and schools during this epidemic. We’ve lost any time that we had for ourselves, and that was really valuable. We no longer have small moments in the day to catch up on our personal lives. I no longer have a commute to separate my work duties from my mom duties, or catch up with my friends, or just be quiet.

Truth 2: We’re human.

The reason you can’t be a great employee and a great parent and a great friend and a great partner or spouse all day every day isn’t because you’re doing a bad job, it’s because being constantly wonderful in all aspects of your life is impossible. Pick one or two of those things a day to focus on.

Truth 3: We’re all doing our best.

This is the most important part of this article. Be kind to yourselves. This isn’t easy, and putting so much pressure on yourself that you break isn’t going to make it any easier.

Work from Home Goals

Now that we’ve accepted some truths about our current situation, let’s set some goals.

Goal 1: Do Good Work

At Viget, and wherever you work, with kids or without we all want to make sure that the quality of our work stays up throughout the pandemic and that we can continue to be reliable team members and employees to the best of our abilities.

Goal 2: Stay Sane

We need to figure out ways to do this without sacrificing ourselves entirely. For me, this means fitting my work into normal work hours as much as possible so that I can still have some downtime in the evenings.

Goal 3: Make This Sustainable

None of us knows how long this will last but we may as well begin mentally preparing for a long haul.

Work from Home Rules

Now, there are some great Work from Home Rules that apply to everyone with or without kids. My coworker Paul Koch shared these with the Viget team a Jeremy Bearimy ago and I agree this is also the foundation for working from home with kids.

1. When you’re in a remote meeting, minimize other windows to stay focused
2. Set a schedule and avoid chores*
3. Take breaks away from the screen
4. Plan your workday on the calendar+
5. Be mindful of Slack and social media as a distraction
6. Use timers+
7. Keep your work area separate from where you relax
8. Pretend that you’re still WFW
9. Experiment and figure out what works for you

In the improv spirit I say “Yes, AND….” to these tips. And so, here are my adjusted rules for WFH while kiddos around: These have both been really solid tools for me, so let’s dig in.

Day Planning: Calendars and Timers

A few small tweaks and adjustments make this even more doable for me and my 3-year-old. First- I don’t avoid chores entirely. If I’m going up and down the stairs all day anyway I might as well throw in a load of laundry while I’m at it. The more I can get done during the day means a greater chance of some down time in the evening.

Each morning I plan my day and Audrey’s day:

When we make the schedule together it also helps me understand her favorite parts of the day and reminds me to include them.

Once our days are planned, I also use timers to help keep the structure of the day. (I bought a great alarm clock for kids on Amazon that turns colors to signal bedtime and quiet time. It’s been hugely worth it for me.)

Work from Home Rules: Updated for Parents

Finally, I have a few more Work from Home Rules for parents to add to the list:

1. Minimize other windows in remote meetings
2. Set a schedule and fit in some chores if time allows
3. Take breaks away from the screen
4. Schedule both your and your kids’ days
5. Be mindful of Slack and social media as a distraction
6. Use timers to track your own time and help your kids understand the day
7. Keep your work area separate from where you relax
8. Pretend that you’re still WFW
9. Experiment and figure out what works for you
10. Be prepared with a few activities
    • Each morning, have just ONE thing ready to go. This can be a worksheet you printed out, a coloring station setup, a new bag of kinetic sand you just got delivered from Amazon, a kids dance video on YouTube or an iPad game. Recently I started enlisting my mom to read stories on Facetime. The activity doesn’t have to be new each day but (especially for young kids) it has to be handy for you to start up quickly if your schedule changes
11. Clearly communicate your availability with your team and project PMs
    • Life happens. Some days are going to be hard. Whatever you do, don’t burn yourself out or leave your team hanging. If you need to move a meeting or take a day off, communicate that as early and as clearly as you can.
12. Take PTO if you can
    • None of us are superheroes. If you’re feeling overwhelmed- take a look at the next few days and figure out which one makes the most sense for you to take a break.
13. Take breaks to be alone without doing a task
    • Work and family responsibilities have blended together, there’s almost no room for being alone. If you can find some precious alone time don’t use it to fold laundry or clean the bathroom. Just zone out. I think we all really need this.

Last but not least, enjoy your time at home if you can. This is an unusual circumstance and even though it’s really hard, there are parts that are really great too.

If you have some great WFH tips we’d love to hear about them in the comments!

So you’ve just written a blog post or tweet about why wireframes are becoming obsolete, the dangers of “too accessible” design, or how a certain style of icon creates “cognitive fatigue.”

Your post went viral, but now you’re getting ratioed by rude people on the Internet. That sucks! You were just trying to start a conversation and you probably didn’t deserve all that negativity (except for you, “too accessible” guy).

Most likely, you made one of these common mistakes:

1. You made generalizations about “design”

You, a good user-centered designer, know that you are not your user. Nor are you every designer.

First of all, let's acknowledge that there is no universal definition of design. Even if we narrow it down to software design, it’s still hard to make generalizations. Agency, in-house, product, startup, enterprise, non-profit, website, app, connected hardware, etc. – there are a lot of different work contexts and cultures for people with “designer” in their titles.

"The Design Industry" is not a thing, but even if it were, you don't speak for it. Don’t assume that the kind of design work you do is the universal default.

2. You didn’t share enough context

There are many great design books and few great design blog posts. (There are, to my knowledge, no great design tweets, but I am open to your suggestions.) Writing about design is not well suited to short formats, because context plays such an important role and there’s always a lot of it to cover.

Writing about your work should include as much context as you would include if you were presenting your portfolio for a job interview. What kind of organization did you work for? Who was your client and/or your stakeholders? What was the goal of the project? Your timeline? What was the makeup of your team? What were the notable business rules and constraints? How are you defining effectiveness and success?

Without these kinds of details, it’s not possible for other designers to know if what you’ve written is credible or applicable to them.

3. You were too certain

A blog post doesn’t need to be a dissertation. It’s okay to share hunches and anecdotes, but give the necessary caveats. And if you're making claims about science, bruh, you gotta cite your sources.

Be humble in your takes. Your account of what worked for you and why is more valuable to your peers than making sweeping claims and reheating the same old arguments. Be prepared to be told you’re wrong, and have the humility to realize that your perspective is just your perspective. Real conversations, like good design, are built on feedback and diverse viewpoints.

—

Together, we can improve the discourse in our information ecosystems. Don't generalize. Give context. Be humble.

During the winter 2020 Pointless Weekend, we built TrailBuddy (working app coming soon). Our team consisted of four developers, two project managers, two front-end developers, a digital-analyst, a UXer, and a designer. In about 48 hours, we took an idea from Jeremy Field’s head to a (mostly) working app. We broke up the project in two parts:. First, a back-end that crunches trail, weather, and soil data. That data is exposed via a GraphQL API for a web app to consume.

While developers built the API, I built a static front end using Next.js. Famously, static front-ends don’t have a database, or a concept of “users.” A bit of functionality I wanted to add was saving favorite trails. I didn’t want to be hacky about it, I needed some way to add users and a database. I knew it’d be hard for the developers to set this up as part of the API, they had their hands full with all the #soil-soil-soil-soil-soil (a slack channel dedicated solely to figuring out our soil data problem—those were plentiful.) I had been looking for an excuse to use Userbase, and this seemed like as good a time as any.

A textbook Userbase use case

“When would I use it?” The Usebase site lists these reasons:

• If you want to build a web app without writing any backend code.
• If you never want to see your users' data.
• If you're tired of dealing with databases.
• If you want to radically simplify your GDPR compliance.
• And if you want to keep things really simple.

This was a perfect fit for my problem. I didn’t want to write any more backend code for this. I didn’t want to see our user’s data, I don’t care to know anyone’s favorite trails.* A nice bonus to not having users in our backend was not having to worry about keeping their data safe. We don’t have their data at all, it’s end-to-end encrypted by Userbase. We can offer a reasonable amount of privacy for free (well for the price of using Userbase: $49 a year.) I am not tired of dealing with databases, but I’d rather not. I don’t think anyone doesn’t want to simplify their GDPR compliance. Finally, given our tight timeline I wanted nothing more than to keep things really simple.

Using Userbase

Userbase can be tried for free, so I set aside thirty minutes or so to do a quick proof of concept to make sure this would work out for us. I made an account and followed their Quickstart. Userbase is a fundamentally easy tool to use, but their quickstart is everything I’d want out of a quickstart:

• Written in the most vanilla way possible (just HTML and vanilla JS). This means I can adapt it to my needs, in this case React using Next.js
• Easy to follow, it does the most barebones tour of the functionality you can expect to get out of the SDK (software development kit.) In other words it is quick and it is a start
• It has a live demo and code samples you can download and run yourself

It didn’t take long after that to integrate Userbase into our app with more help from their great docs. I debated whether to add code samples of what we did here, and I didn’t because any reader would be better off using the great quickstart and docs Userbase provides—they are that clear, and that good. Depending on your use case you’ll need to adapt the examples to your needs, for us the trickiest things were creating a top level authentication context to manage users in the app, and a custom hook to encapsulate all the logic for setting, updating, and deleting favourite trails in the app. Userbase’s SDK worked seamlessly for us.

Is Userbase for you?

Maybe. I am definitely a fan, so much so that this blog post probably reads like an advert. Userbase saved me a ton of time in this project. It reminded me of “The All Powerful Front End Developer” talk by Chris Coyer. I don’t fully subscribe to all the ideas in that talk, but it is nice to have “serverless” tools like Userbase, and all the new JAMstacky things. There are limits to the Userbase serverless experience in terms of scale, and control. Obviously relying on a third party for something always carries some (probably small) risk—it’s worth noting Usebase includes a note on their pricing page that says “You can host it yourself always under your control, or we can run it for you for a full serverless experience”—Still, I wouldn’t hesitate this to use in future projects.

One of the great things about Viget and Pointless Weekend is the opportunity to try new things. For me that was Next.js and Userbase for Trailbuddy. It doesn’t always work out (in fact this is my first pointless weekend where a risk hasn’t blown up in my face) but it is always fun. Getting to try out Userbase and beginning to think about how we may use it in the future made the weekend worthwhile for me, and it made my job on this project much more enjoyable.

*I will write a future post about privacy conscious analytics in TrailBuddy when I’ve figured that out. I am looking into Fathom Analytics for that.

Setting it up

First, here's the config setup you need to even allow for such a radical concept.

1. Define the global gitignore file as a global Git configuration:

   git config --global core.excludesfile ~/.gitignore
   

   If you're on OSX, this command will add the following config lines in your ~/.gitconfig file.

   [core]
     excludesfile = /Users/triplegirldad/.gitignore
   

2. Load that ~/.gitignore file up with whatever you want. It probably doesn't exist as a file yet so you might have to create it first.

Harnessing its incredible power

There are only two lines in my global gitignore file and they are both fairly useful pretty much all the time.

$ cat ~/.gitignore
TODO.md
playground

This 2 line file means that no matter where I am, what project I'm working on, where in the project I'm doing so, I have an easy space to stash notes, thoughts, in progress ideas, spikes, etc.

TODO.md

More often than not, I'm fiddling around with a TODO.md file. Something about writing markdown in your familiar text editor speaks to my soul. It's quick, it's easy, you have all the text editing tricks available to you, and it never does anything you wouldn't expect (looking at you auto-markdown-formatting editors). I use one or two # for headings, I use nested lists, and I ask for nothing more. Nothing more than more TODO.md files that is!

In practice I tend to just have one TODO.md file per project, right at the top, ready to pull up in a few keystrokes. Which I do often. I pull this doc up if:

• I'm in a meeting and I just said "oh yeah that's a small thing, I'll knock it out this afternoon".
• I'm halfway through some feature development and realize I want to make a sweeping refactor elsewhere. Toss some thoughts in the doc, and then get back to the task at hand.
• It's the end of the day and I have to switch my brain into "feed small children" mode, thus obliterating everything work-related from my short term memory. When I open things up the next day and know exactly what the next thing to dive into was.
• I'm preparing for a big enough refactor and I can't hold it all in my brain at once. What I'd give to have an interactive 3D playground for brain thoughts, but in the meantime a 2D text file isn't a terrible way to plan out dev work.

playground

Sometimes you need more than some human words in a markdown file to move an idea along. This is where my playground directory comes in. I can load this directory up with code that's related to a given project and keep it out of the git history. Because who doesn't like a place to play around.

I find that this directory is more useful for long running maintenance projects over fast moving greenfield ones. On the maintenance projects, I tend to find myself assembling a pile of scripts and experiments for various situations:

• The client requests a one-time obscure data export. Whip up some CSV generation code and save that code in the playground directory.
• The client requests a different obscure data export. Pull up the last time you did something vaguely similar and save yourself the startup time.
• A batch of data needs to be imported just once. Might as well stash that in the chance that "just once" is actually "just a few times".
• Kicking the tires on an integration with a third party service.

Some of these playground files end up being useful more times than I can count (eg: the ever-changing user_export.rb script). Some items get promoted into application code, which is always fun. But most files here serve their purpose and then wither away. And that's fine. It's a playground, anything goes.

Wrapping up

Having a personal space for project-specific notes and code has been helpful to me over the years as a developer on multiple projects. If you have your own organizational trick, or just want to brag about how you memorize everything without any markdown files, let me know in the comments below!