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Archived Webinar - Talent Management - <i>How to Build a Successful Leadership Pipeline</i>

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

- Susanne McCarroll, Human Resources



Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

  • Gain insight into your own negotiation style
  • Take necessary steps to effectively prepare for negotiation
  • Negotiate as part of a team
  • Read non-verbal communication
  • Develop skills to influence others
  • Employ key strategies to build trust and gain respect for your ideas
  • Overcome objections and resolve issues
  • Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • an Internet connection
  • a sound card

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over pres

    If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Mentorship Programs that Drive Results - <i>Best Practices and Implementation</i>

"Excellent information. Time well spend. Organizational readiness assessment information will be very helpful in determining start time for a mentorship program in our organization. When the time is right, this training has provided an excellent platform from which to set up a successful mentorship process."

- Suzie O'Neill, Human Resources Manager

"This session was valuable and had a useful structure with great tips for coordinating and supporting a mentorship program."
- Brenda Mercer, Career Consultant



Webinar information current as of November 6, 2008

Do you know how to create, implement and monitor sustainable mentorship programs in your workplace? If you want to assess your organization’s readiness for a new mentorship program, or if you’re trying to revive a struggling or dormant mentoring program, you’ll want to purchase this archived webinar.

Learn how to:  

  • Dispel the myths of mentoring
  • Determine drivers for mentoring, establish goals and roles, and develop a communication plan
  • Recruit, select and match mentors and mentees
  • Adopt best practices to achieve your mentoring program’s goals
  • Develop strategies to address common mentoring challenges
  • Assess your organization’s readiness to implement a mentoring program

Speaker

Jenny Lewis is the owner of LEWCO Consulting Inc., a company that focuses on building great businesses by building great people! She collaborates with organizations to create sustainable coaching and mentoring processes. Her innovative approach to designing, implementing and monitoring mentoring programs always start and are aligned with the client’s strategic goals. She has over 27 years business experience including 17 years experience in leadership training and development and performance consulting. Jenny also co-founded, designed and currently instructs the ‘Leadership Certificate program specializing in Leadership Coaching’ at Vancouver Community College.

Elaine Scollan is a senior associate with LEWCO and brings an extensive background in communications and mentoring. She has spent 27 years in Radio Broadcasting business focused primarily in news and information. Elaine has been the voice of hundreds of commercials and promos for a number of clients including non profit. Not only does Elaine have the ability to voice and deliver a variety of products bu

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Archived Webinar - How to Implement Effective Performance Management Programs


"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

- Franci Carr, Organizational Development Specialist

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."
- Monique Moreau-Gray, Director, Human Resources



Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

  • Build the foundation for performance management
  • Overcome implementation challenges
  • Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

If you would like more details about this product, or would like to order a copy online, please click here.




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Archive Webinar - Webcast - Resolve Employee Performance Issues – <i>How to Implement a Management Process That Works!</i>

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

  • Accurately identify sources of performance issues
  • Implement an effective performance management process
  • Develop performance objectives and goals for individual employees
  • Conduct successful performance reviews
  • Create personal development plans
  • Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

If you would like more details about this product, or would like to order a copy online, please click here.




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Archive Webinar - Negotiate Effectively in the Workplace - Develop key skills to influence others and build positive relations

This webcast was recorded on February 21, 2008

Negotiations happen every day in and outside of your workplace. Every time you communicate with your manager, discuss projects with employees and cross-functional teams or work with outside suppliers – you are negotiating.

Communicating your ideas clearly, gaining buy-in and building trust are critical in today's business world. Negotiating effectively results in respect for your ideas and transforms difficult interactions into positive relationships.

Purchase Negotiate Effectively in the Workplace: Develop Key Skills to Influence Others and Build Positive Relations and gain the essential tools and practical strategies required to recognize your own personal negotiation style, negotiate effectively in the workplace and achieve the results you desire.

Agenda 

  • Gain insight into your own negotiation style
  • Take necessary steps to effectively prepare for negotiation
  • Negotiate as part of a team
  • Read non-verbal communication
  • Employ key strategies to build trust and gain respect for your ideas
  • Overcome objections and resolve issues
  • Manage difficult interactions and build positive relationships

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Colm Brannigan, MA, LLM (ADR), CMed, is the Principal of Mediate.ca Dispute Resolution Services and has been a full-time mediator, arbitrator and facilitator since 1999. with experience in family, estates, employment and commercial (including IT and IP) disputes. In addition to his dispute resolution practice, he has participated as a speaker in professional development programs for the Ontario Bar Association, the Law Society of Upper Canada, Osgoode Hall Law School of York University and Upper Canada Dispute Resolution. He is also a Co-Lecturer at the forthcoming 4th Advanced Legal Negotiation conference in Toronto.

Colm has been a part-time Professor in both mediation and law at both Humber and Sheridan Colleges. He is the Founder/Moderator of "Mediate-Canada", an ADR listserv hosted by Google Groups, and Co-Chair of the ADR Institute of Ontario Technology & IP Section. He is a member of the ADR Institute of Ontario, the Ontario Bar Association – ADR Section, the American Bar Association Section of Dispute Resolution and various other professional organizations. Colm was a member of the Toronto Mandatory Mediation Roster from 1999 until 2005 and is a member of the World Intell

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Archive Webinar - Engage the Generations - How to evaluate, improve, and maintain employee engagement across your multi-generational workforce

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

  • Understand and define the different generations in your organization
  • Engage each of the four generations
  • Identify the influencers of engagement of your organization's generational mix
  • Evaluate existing HR practices for engagement across the generations in your organization
  • Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
  • Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.




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International Encyclopaedia of Laws: Sports Law

The International Encyclopaedia of Law: Sports Law deals with international, regional and national sports law. For all three levels, it includes the texts of the laws and the regulations of the sports organizations in a codex section. Countries currently covered include India, Italy, Spain and the United Kingdom.

Monographs are structured by jurisdiction and cover various issues such as the history of sports law, media and sponsorship, competition, employment, health, tax and responsibility for injury. For each level of jurisdiction a further distinction will be made between public regulation from governmental authorities and private regulation and by-laws from sports organizations like the IOC and FIFA.

For detailed information on all volumes of the Encyclopaedia, please visit: www.ielaws.com.


If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar – How to Engage Employees


"This webinar was excellent. It provided me with some direction on how to deal with an ongoing employee issue."

- Jolene Seip, Bast's Tire Service Ltd.

"The speaker clearly communicated and emphasized the important key drivers used to engage employees."
- Tina Vedovat, Nimlok Canada Ltd.




Webinar information current as of May 14, 2009

CCH's How to Engage Employees will provide tools and techniques to assist you in managing the distractions that face your employees on a daily basis and refocus them on company objectives. In today's volatile landscape, there is no other single variable that can produce bottom line results like your employees. Employee Engagement is the critical mandate of the HR department. Add value, contribute to the bottom line and Engage your Employees for success!

Areas to be covered:
  • The key drivers behind employee engagement
  • The critical impact of managers on employee engagement and the employment relationship
  • The importance and methods for measuring employee engagement at the management level
  • Strategies for enhancing management capabilities
  • The complexities behind the employee-manager relationship
  • Specific management behaviours that drive employee engagement

Speaker

Barbara Adams
Barbara Adams is a business executive with over 25 years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations.

Format

The following is required to access the archived webinar:
  • Flash Player installed in your computer
  • an Internet connection
  • a sound card

Each archived webinar consists of a recording only of the live event. There is no time limita

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Succession Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

  • Ensure that succession planning integrates with broader corporate strategies and plans
  • What is the goal of succession planning
  • What role corporate culture plays in succession planning
  • Utilize resource planning to support succession planning
    • The importance of having a strong assessment tool for evaluating competencies
    • How to balance internally focused succession plans with an understanding of the talent available externally
    • Resource planning tools that support succession planning
  • Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Québec Pension Plan 2014

The 2014 edition of Your Québec Pension Plan is here!

This wildly popular booklet brings the Québec Pension Plan to your fingertips in a well-planned, pocket-sized guide.

NEW THIS YEAR!
Your Quebec Pension Plan 2014 is spiral-bound, making it EVEN EASIER to reference the Quebec Pension Plan.

This must-have, quick-reference guide has been a popular and reliable tool in the industry for almost 20 years. Written in plain language by pension experts, this guide covers:

  • Pensions and Work After 65
  • Retirement and Disability Pensions
  • Old Age Security Pension
  • Taxation of QPP/OAS Benefits
  • And much more...

Designed to save you time and to ensure you and your employees stay informed, this booklet also features a detailed Table of Contents and a comprehensive Index.

Wolters Kluwer CCH also offers Your Canada Pension Plan 2014 - our guide to Canada-specific pension questions.

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS

The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Employment Standards Questions Answered - Federal and Provincial Guidance, 6th Edition


Your Employment Standard Questions Answered - Federal and Provincial Guidance, 6th Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition at your fingertips.

With a clear index and detailed tables of contents for each chapter to easily point you to the appropriate section, as well as a straightforward question-and-answer format, this concise reference fits neatly into your busy day.

Covering legislation from all 14 jurisdictions in Canada, this book is intended for employers, human resources professionals, employees, consultants and all those concerned with the employment relationship. While principles underlying employment and human rights law are standard across the country, the details vary a great deal. You'll find this new edition of Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition more useful than ever.

Table of Contents:

  • Defining and Regulating the Employment Relationship
  • Minimum Age of Employment
  • Minimum Wages and Call-In Pay
  • Hours of Work and Overtime Pay
  • Statutory Holidays
  • Vacations with Pay
  • Leaves of Absence
  • Payment of Wages
  • Personnel Records
  • Termination of Employment
  • Wrongful Dismissal
  • Discrimination in Employment
  • Harassment at Work
  • Equal Pay and Pay Equity
  • Employment Equity
  • Enforcement of Employment Standards

Authors:

Full Article

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Your Canada Pension Plan 2014

The 2014 edition of Your Canada Pension Plan is here!

This wildly popular booklet brings the Canada Pension Plan to your fingertips in a well-planned, pocket-sized guide.

NEW THIS YEAR!
Your Canada Pension Plan 2014 is spiral-bound, making it EVEN EASIER to reference the Canada Pension Plan.

This must-have, quick-reference guide has been a popular and reliable tool in the industry for almost 20 years. Written in plain language by pension experts, this guide covers:

  • Pensions and Work After 65
  • Retirement and Disability Pensions
  • Old Age Security Pension
  • Taxation of CPP/OAS Benefits
  • And much more...

Designed to save you time and to ensure you and your employees stay informed, this booklet also features a detailed Table of Contents and a comprehensive Index.

Wolters Kluwer CCH also offers Your Québec Pension Plan 2014 - our guide to Québec-specific pension questions.

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS

The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Canada Pension Plan 2012 and Your Quebec Pension Plan 2012

Fast Answers to Your CPP and QPP Questions

Once again, we bring you a new edition of Your Canada Pension Plan 2012 and Your Quebec Pension Plan 2012. These popular, well-planned booklets reflect all amendments to date on the Canada Pension Plan and Quebec Pension Plan.
f
Written in plain language by pension experts, topics covered in each pocket-sized guide include:

  • Pensions and Work After 65
  • Retirement and Disability Pensions
  • Old Age Security Pension
  • Taxation of CPP/OAS Benefits
  • And much more...

Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions.

Publication date: February, 2012

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS

The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

 
 
 
 

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Student Edition

 
** The Ultimate HR Manual – Student Edition eBook is exclusively available for HRPA student members**

Get the study tool that prepares you to be a successful HR practitioner!


Introduction

The Ultimate HR Manual offers practical advice and solutions to help HR practitioners deal with everyday HR and employment issues. It contains a wide range of time-saving tools and templates that can be used as a starting point for developing policies and practices, or for auditing existing ones. It is also a good starting point for those wishing to learn about the HR function, processes, legislative framework, and practical application.

This Student Edition eBook (non-subscription) version of the Ultimate HR Manual aims to offer a valuable resource suitable for students and new professionals entering the world of HR.

What Your Student Edition eBook Includes

The Ultimate HR Manual – Student Edition eBook is a comprehensive HR resource. It provides you with practical advice and solutions to help you prepare for the HR and employment issues that you will face everyday. This study tool covers the most essential areas of Human Resources, the hot topics about which HR practitioners need reliable information, and practical guidelines to help them create and implement policies.

In this eBook you will find 82 topical chapters and 1250 pages of content arranged within nine key HR areas: 

  • Strategic Human Resources
  • Staffing
  • Employment Contracts
  • Compensation and Benefits
  • Employment Standards and Human Rights
  • Health and Safety
  • Performance Management
  • Labour Relations
  • Training and Development  

A tenth section lists helpful sources of information for e

If you would like more details about this product, or would like to order a copy online, please click here.




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Handbook of Assistance Programs for Private Enterprises

Government assistance programs are available to help you grow your business…

Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for:

  • Native Affairs
  • Agriculture & agri-food
  • Arts & culture
  • Marketing & tourism
  • Environment & energy
  • Industrial & manufacturing production
  • Professional development
  • SME special programs
  • SR&ED / IT
  • Transport, infrastructures & construction

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A

If you would like more details about this product, or would like to order a copy online, please click here.




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Career Development & Succession Planning

Succession planning is critical to any organization’s future success and as such, must be integrated with internal HR practices and clearly linked to business strategy. An effective and well planned succession planning process can assist in retaining top performers by integrating individual career development plans; ensure business continuity as predicted turnover occurs; support workforce planning such as planned reorganizations and market shifts; and can also create a sustainable leadership model. But in order to do so, it is critical to establish and maintain a systematic succession planning program.

This webinar will provide participants with a step-by-step model that connects career development and succession planning processes in order to build a strong talent foundation. The webinar will introduce and explain processes and tools   most commonly applied in best practice approaches when integrating career development into succession planning models. The session will also provide insight into how to implement career development and succession planning into an organization, and how to maintain the program once it’s introduced.

The webinar speaker will share her experiences with introducing succession planning models, maximizing the benefits of the program, addressing common issues, and the resulting acceptance of succession planning as a critical part of the company’s business continuity plan.

Key Learning Objectives

In this webinar you will:

• Gain a working knowledge of career development and succession planning
• Learn how to link career development and succession planning to HR practices and business strategy
• Understand how to connect career development and succession planning processes using best practice approaches
• Learn a step-by-step model for establishing and maintaining a succession planning program
• Examine the design of succession plans and career development plans
• Gain tips for avoiding mistakes and issues during the implementation process

Expert Speaker:

Barbara Adams is a senior business executive with 25+ years’ experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization’s people practices and in particular, designing creative yet structured approaches to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. All with the objective of driving business results by increasing employee performance.

In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations. Previously Vice-President of Human Resources for one of the 50 Best Employers

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Benefits and Pension Guide

This publication is designed to save you time when you need information. It's the first publication in Canada to give you a searchable database on both benefits and pensions in a CD-ROM or Internet format. With this Guide, you'll have the most comprehensive library available for employment benefits and pensions in Canada. Just look over the topics covered below and you'll see that this unique publication includes all the information you need in one convenient-to-access source.

Includes monthly newsletter, Canadian Employment Benefits and Pensions Guide Newsletter.

With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly.

Topics Covered

  • Government Sponsored Pension Plans
  • Employer Plans – Standards Legislation
  • Tax Issues – Employer Sponsored Plans
  • Registered Retirement Savings Plans
  • How to Set Up a Plan
  • Plan Administration
  • Social Security Agreements
  • Employee Benefits
  • Executive and Incentive Compensation
  • Flex Benefits and Work Practices
  • Pre-Retirement Counseling
  • Legislation
  • Releases, Bulletins, Policies
  • Full text of Laws & Regulations for federal and provincial Pension Legislation
  • Pension Appeals Board cases and recent case digests (CCH is the only publisher that carries PAB cases! Pension Appeal Board sends only to us to publish – cases go back as far as 1960's in the electronic format)

Features

  • This product's information, analysis and current news will help you develop and administer benefit and pension plans.
  • It will keep you up-to-date on information pertaining to benefits and pension contributions.
  • The immediate retrieval (in the electronic version) of information, instant links from section to section and program to program, and the extensive information and research resources of CCH, make it an indispensable addition to your HR library.
  • This guide describes thoroughly the types of plans available and includes a design criteria and registration information you can use to implement in your organization.
  • Conveniently organized commentary and charts help you with the plan's day-today administration.
  • For your convenience, relevant tax issues are easily referenced and explanatory commentary is consolidated alongside Revenue Canada Information Bulletins and Circulars, and Guides.
  • Enjoy access to information on a full range of employee benefits, including group insurance plans, bonuses, workers' compensation and employment insurance.
  • If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top HR Trends for 2012

For many people, trends are either for (1) the bean counters upstairs to find more reasons to slash our budgets or (2) the organizational leadership to find more reasons for us to do more with less. These perceptions could not be further from the truth. While the improper use of trends lends itself to the boring staff meeting and Death by PowerPoint full of meaningless statistics; trends in all actuality provide a window into the organizational external environment and provides a roadmap to the direction the organization should be headed. This direction could be to capitalize on organizational strengths, take advantage of short lived market opportunities, avoid situations that emphasize organizational weaknesses or to prepare for a potential crisis either financial or operationally.  While the effective presentation of trends can provide critical environmental intelligence to the senior leadership; it is the integration of that intelligence into human resource (HR) plans, aligning the revised strategic and operational plans to the business model and aggressively implementing those plans that will provide organizations the critical edge over their competition.

What are trends? How important are they? Why should we use them? How do I integrate trends into my HR plan?  How do I align the changed plan into my firm’s business model/ What are the leading HR trends for 2012?  How do I recognize and measure success if I use the trends in my planning efforts? While these questions may seem daunting, today’s HR professionals must have a clear understanding of how to effectively use HR trends as a critical management  tool to update and improve their HR plan so that it effectively  meets organizational needs based on the business model  and implement an HR plan that effectively addresses the challenges and opportunities presenting by the HR trends in 2012 and provide an organization the flexibility, agility and nimbleness to retain its completive edge

Learning Objectives:

• Understand what trends are, their importance, their value as intelligence and as environmental tools
• Understand the principles behind using HR trends as environmental intelligence and management tools.
• How to develop and integrate metrics into the trend analysis and plan development process. How to recognize success.
• Understand the leading HR trends for 2012.
• Understand how to use HR trends as environmental intelligence and management tools and how to incorporate trends into HR operational and strategic planning efforts.

This Webinar Includes:

•  PowerPoint presentation with slides 

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • an Int

    If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Employee Engagement Strategies


"I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement."


- Darren Lukasiewich, Business Development Manager



Webinar information current as of December 8, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results.

Key Learning Objectives:

  • Update your knowledge on current employee engagement research
  • Learn ten key strategies for enhancing employee engagement
  • Methods and tactics for implementing engagement strategies
  • The human resources role in driving employee engagement
  • The critical impact of managers when implementing engagement strategies

Speaker

Barbara Adams, Managing Director of HR Architects

Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Introduction to Followership, Leadership and Team-Building: Alignment and Integration

This webinar introduces you to a relatively new social science paradigm, Followership. For many years followership was viewed as an appendage to leadership and in many business schools, the focus has been on leadership. Why? The answer is really very simple. Leadership has always been viewed as the foundation of organizational power and influence. Did you know that leaders really spend 20 to 30 percent of their time leading, and 70 to 80 percent of their time following, but that following has never been viewed as an essential activity?

Most people have a rather negative perception of followers. Children’s games of Follower the Leader, automotive manufacturer Audi’s bold declaration of “Never Follow” and parent’s warning to their children if “”Johnny is going to jump off of a bridge, are you going to follow him? ; reinforce the negative societal perception of sheep –like followers who are easily influenced, molded and are of little worth. Like with leadership,  there are specific  and distinct followership styles and associated behavioral attributes that certainly have an effect on organizations and their performance.

Leadership model’s like the Hersey-Blanchard Situational Leadership Model, focuses on leadership style based on the follower or group maturity level. Though this particular model has much research to support the premises of the theory, the focus is still on leadership influence and power based on a follower maturity level, versus a behavioral interaction and follower influence on the leader. What you will learn during this webinar is the use of a behavioral based leadership model that focused on the development and power-sharing relationship with organizational followers that is essentially a mutually beneficial symbiotic relationship where the leader and follower grow and learn from each other where leaders learn to become Transformational Leaders and followers learn to become what is termed Exemplary Followers. This will not be an attempt to conduct a comparative study of various leadership styles.

The concepts behind Exemplary Followership and Transformational Leadership become essential in organizations that are focusing on becoming self-directed team based organizations. Unfortunately, organizations that bandy the team word around and say: We are going to be a team! Or We have a team based organization, when in reality; the teams are just miniature versions of the larger rigidly formal hierarchy of the larger organization. At that point, the team concept becomes a joke and sinks beneath the waves of failure. In order to successfully implement these concepts in your organization, major organizational cultural change will become necessary in order to adopt and integrate e

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015

Whether you have to handle a CPP or OAS claim, calculate and remit withholdings on employee compensation, or ascertain the employment status of a contractor, Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015 is for you. This handy work is the only portable, one-stop resource in this area for professionals on the go.

The section-by-section annotations and exhaustive cross sections throughout give you expert commentary and explanations of the legislative provisions, the regulations, and court and tribunal decisions regarding CPP and OAS issues. The book also offers up-to-date coverage of pending legislation and new cases, as well as key decisions of the Pension Appeals Board.

Highlights of new information in the 14th Edition include:

  • Amendments implemented by the Jobs, Growth and Long-Term Prosperity Act (Bill C-38), including a summary of the new appeal regime and annotations to the provisions creating the Social Security Tribunal
  • All significant Federal Court of Appeal decisions on vital issues such as whether a per diem compensation rate is ‘‘fixed and ascertainable’’ (MNR (Canada) v. Ontario); right to appeal on CPP matters from the Tax Court of Canada (Davitt); online accessibility for claimants (Jodhan); interest award where erroneous information given by the Minister (Bartlett); approach of tribunal where claimant doesn’t appear (Evans); need to refer to every piece of evidence (Simpson and Brennan); motions in the Federal Court of Appeal (McMeekin); evidence on judicial review (McLaughlin); and extension of time (Daoud).
  • Important Federal Court decisions, including new authority on when written reasons for granting leave to appeal to the PAB are mandatory
  • Updated dollar amounts for YBE (for general and disability claims), YMPE and other statistics throughout;
  • New types of disability claims.

The Honourable Gordon Killeen, Q.C., is an active member of the Pension Appeal Board and retired justice of the Ontario Superior Court. His conference lectures in recent years have been influential in the evolution of CPP disability law.

Andrew James
is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honourable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice David Steinberg, Justice Craig Perkins and Esther Lenkinski).

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Québec Pension Plan 2011

Fast Answers to Your CPP and QPP Questions

Once again, we bring you a new 2011 edition of the popular Your Québec Pension Plan. Written in plain language by pension experts, topics covered in this pocket-sized guide include:

  • Pensions and Work After 65
  • Retirement and Disability Pensions
  • Old Age Security Pension
  • Taxation of CPP/OAS Benefits
  • And much more...

Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions.

Publication date: February, 2011

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS
The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

Looking for information about the Canada Pension Plan? Click here for more info.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Employment Standards Questions Answered - Federal and Provincial Guidance, 3rd Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance at your fingertips. Now there is one definitive source to answer all your employment standards questions.

Topics covered: dd

  • Minimum age of employment
  • Minimum wages and call-in pay
  • Hours of work and overtime pay
  • Statutory holidays
  • Vacations with pay
  • Leaves of absence
  • Payment of wages
  • Personnel records
  • Termination of employment
  • Wrongful dismissal
  • Discrimination in employment
  • Harassment at work
  • Equal pay
  • Employment equity
  • Enforcement of employment standards

Why waste your valuable time scrolling through confusing government web sites or shuffling through piles of outdated print materials when you can find all the answers in one convenient place? With a clear index to easily point you to the appropriate section, and a straightforward question and answer format, this concise reference fits neatly into your busy day. Plus, the book is created by CCH, a company that professionals like yourself have trusted for years to provide accurate and reliable information.

New in This Edition
Our recent improvements make Your Employment Standards Questions Answered – Federal and Provincial Guidance more useful than ever:

  • Legislation updated to June 30, 2008
  • New chapter on enforcement of employment standards that reflects the increase in class actions with respect to employment standards such as overtime pay
  • Recent court rulings added
  • Personal data protection sections rewritten to include new privacy legislation
  • Provincial sections updated where needed, including Ontario's new rules on hours of work and Manitoba's sweeping revisions to the hours of work and overtime laws

If you would like more details about this product, or would like to order a copy online, please click here.




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Morneau Shepell Summary of Pension Legislation in Canada

The Morneau Shepell Summary of Pension Legislation in Canada summarizes, with reference to the relevant sections of the appropriate Act and regulations, the essential provisions of pension standards legislation from all the provinces, as well as the federal PBSA. The Summary is a unique reference tool and an excellent starting point for any research, particularly for multi-jurisdictional plans, highlighting differences in pension standards legislation in force throughout Canada. Included in the materials are over 125 charts, covering various topics, such as:

• Eligibility and vesting
• Contributions and funding
• Accrual during leaves and notice period
• Locking-in and portability
• Death benefits and spousal rights
• Member statements and disclosure
• Governance, investments, and regulatory filings
• Plan changes and wind-ups
• New plan designs…and more

Updated quarterly, this publication also includes summaries of major discussion papers on pension related topics and changes in Canadian pension standards legislation.

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: Implementing Best Practices in Human Resources Management, 2nd Edition

What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.


What's New in the 2nd edition:

  • Accommodation in Employment
  • Discipline
  • Diversity
  • Due Diligence
  • Orientation Programs
  • Outsourcing
  • Privacy
  • Recognition Programs
  • Retention Strategies
  • Succession Planning
  • Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Pensions, Benefits, and Payroll Processing, 5th Edition

Summary of this eBook

In periods of fluctuating economies and rapidly changing workforces, Pensions and Benefits take on an added importance. In the section on Pensions you will have access to an extensive review of pension legislation and requirements, funding guidelines, and taxation as well as other critical information necessary to help you manage your portfolio through these challenging times. The section on Benefits will guide you through the multitude of choices available, including flex plans and non-traditional benefits, and discuss how each can be used to provide additional value or cost control. In Payroll Processing, you will find an effective, easy-to-navigate reference guide for all your payroll needs.

This eBook has three sections:

  • Pensions
  • Benefits
  • Payroll Processing

About the Authors

Neil Cohen obtained his LL.B. from the University of Western Ontario and was called to the Bar in 1996. He has extensive experience as a research lawyer and writer in the human resources field. He previously worked as a research lawyer with a major consulting firm, and as the Senior Editor of the CCH publication the Canadian Employment Benefits and Pension Guide. Neil is the current editor of the CCH publication PENFACTS: A Guide to Pensions in Canada.

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

 

 

 



What's an eBook?

 

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Di

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employment and Labour Law, 5th Edition

Summary of this eBook

Employment and labour law is the lifeblood of HR practitioners and plays an essential part in managing the workforce. Whether you’re an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

This eBook has five sections:

  • Employment Standards
  • Employee Information and Records
  • Discrimination
  • Privacy
  • Health and Safety

About the Authors

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such Wolters Kluwer CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

Paul Shemilt, CHRP graduated as a mechanical engineering technologist from Durham College, and later obtained his Certified Human Resources Professional designation in 1990. He began his career as a manufacturing supervisor in a unionized environment, and progressed in two global companies to director of corporate human resources.

 

 

 



What's an eBook?

 

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you'll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employee Relations, Employee Development, and Staffing, 5th Edition

Summary of this eBook

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

This eBook has five sections:

  • Employee Relations
  • Employee Development
  • Staffing
  • Compensation
  • HR Strategy

About the Author

Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

 

 

 

 



What's an eBook?

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Mistakes in HR Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

  • Appreciate the importance of aligning and communicating individual and corporate goals
  • Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
  • Appreciate the true consequences of retaining counterproductive employees
  • Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
  • Know why they need to define the "rules of engagement" for staff
  • Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Implementing Best Practices in Human Resources Management


"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

- Cheryl Petruk, HR Officer



Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

Webinar information current as of November 10, 2009

A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

  • Employee Engagement
  • Change Management
  • The competencies HR professionals need to lead the evolution of HR in their organization

Key Learning Objectives:

  • Identify and discuss 8 key drivers of employee engagement
  • Develop employee engagement ideas, strategies and plans
  • Develop and execute highly effective change management plans
  • Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
  • Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

Speakers

Michael Bennett, CHRP
Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Employee Retention Strategies in a Recovering Economy


"I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"

- Jamie Grimoldby, Human Resources Manager

"This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."
- Grozdenka Stantcheva, HR Generalist



Webinar information current as of May 4, 2010

With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization.

Bonus - The following materials will be provided in this archived webinar:

  • An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover"
  • Supporting paper
  • Question and Answer (Q&A) document

Key Learning Objectives:

  • three simple questions that will help boost retention potential
  • a retention check for identifying your retention challenges and what can be done about them
  • ten truths to keeping top talent (from recruiting to recognition)
  • recognition strategies that don't cost and actually work
  • retention tools for leading staff in a way that makes them want to stay
  • knowledge of best practices for a recovering economy

Speaker:

Pauline F

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Change Management


Webinar information current as of October 7, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.

Key Learning Objectives:

  • Gain a comprehensive scope of change management issues and the necessity for change management strategies
  • Learn about developing the change management narrative and adapt the organization to the necessity for change
  • Examine best practices and methodologies that work
  • Learn how to build trust, get stakeholders input, buy-in and keep it
  • Discover the positives of investing in change management processes; a sound organizational strategy
  • Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
  • Look at change management gone wrong – what not to do
  • Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change

Speaker

Jim McKibbin

Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.

He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluab

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 9th Edition, 2010

The essential publication for anyone dealing with CPP or OAS issues.

Dealing with CPP or OAS questions and concerns can be difficult because of the procedural, evidentiary and substantive issues that inevitably arise. But, when you have your copy of the Annotated Canada Pension Plan and Old Age Security Act, 10th Edition, 2011 handy, dealing with these issues becomes much faster and easier.

The section-by-section annotations provide you with expert commentary, opinions and explanations of the legislative provisions, regulations and court decisions concerning CPP and OAS issues. It also covers pending legislation and new scases, plus the decisions of the Pension Appeals Board and the Review Tribunal.

The Honourable Gordon Killeen, Q.C., of the Ontario Superior Court of Justice, is an active member of the Pension Appeal Board. His conference lectures in recent years have been influential in the evolution of CPP disability law.

Andrew James is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honorable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice Craig Perkins and Esther Lenkinski).

If you would like more details about this product, or would like to order a copy online, please click here.




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Annotated Canada Pension Plan and Old Age Security Act, 8th Edition, 2009

The essential publication for anyone dealing with CPP or OAS issues.

The Annotated Canada Pension Plan and Old Age Security Act is the first in-depth treatment of these two important statutes, as they have been interpreted by the case law. The authors review the legislation, regulations and decisions of the courts, the Pension Appeals Board and the Review Tribunal, providing exclusive insights into the law and the different ways in which it can be applied. The 2009 edition updates the legislation and digests of decisions issued by the Supreme Court of Canada, Federal Court, Pension Appeals Board and the Review Tribunal over the last year. All pending legislation will be incorporated into the Acts.
Highlights of new information in the 8th Edition:
  • Coming into force of amendments reducing the contributory requirements for disability benefits for contributors with at least 25 years of contributions
  • Streamlining of standard of review rules by Supreme Court of Canada

  • Ground-breaking new Federal Court of Appeal decisions on issues such as:
    - capacity to apply for benefits
    - right of Government to be heard on a motion to rescind a final and binding decision
    - admissibility of new medical evidence
  • The latest Pension Appeal Board decisions on CPP claims and Review Tribunal decisions on OAS claims, as selected by the experts

If you would like more details about this product, or would like to order a copy online, please click here.




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Long-term caring : residential, home and community aged care / Karen Scott, Margaret Webb, Clare Kostelnick

Scott, Karen, author




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The eight roles of the medical teacher : the purpose and functions of a teacher in the healthcare professions / Ronald M. Harden, Pat Lilley ; foreword by John Norcini

Harden, Ronald M., author




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National statement on ethical conduct in human research / developed jointly by National Health and Medical Research Council, Australian Research Council, Universities Australia




en

Lancet handbook of essential concepts in clinical research

Schulz, Kenneth F., author




en

Introduction to forensic chemistry / Kelly M. Elkins

Elkins, Kelly M., author




en

Understanding pathophysiology / Judy A. Craft, Christopher J Gordon, Sue E. Huether, Kathryn L. McCance, Valentina L. Brashers, Neal S. Rote

Craft, Judy A., author




en

Antimicrobial resistance in bacteria from livestock and companion animals / editors: Stefan Schwarz, Lina Maria Cavaco, Jianzhong Shen, with Frank Møller Aarestrup




en

Fundamentals of diagnostic radiology




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Burton's microbiology for the health sciences / Robert C. Fader, Paul G. Engelkirk, Janet Duben-Engelkirk

Engelkirk, Paul G., author




en

When the body says no : the cost of hidden stress / Gabor Maté, M.D

Maté, Gabor, author




en

Transition to nursing practice : from student to registered nurse / Angela Darvill, Melanie Stephens and Jacqueline Leigh

Darvill, Angela, author




en

Craniosacral therapy II : beyond the dura / John E. Upledger ; illustrations by Lilian Lai Bensky

Upledger, John E., 1932-




en

An A-Z of symptoms and signs / Robyn Beirman & Roger Engel

Beirman, Robyn




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Life surfing life dancing / edited by Grant Blashki & Helen Sykes




en

Basic medical techniques and patient care in imaging technology / Lillian S. Torres, TerriAnn Linn-Watson Norcutt, Andrea Guillen Dutton

Torres, Lillian S




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Spine imaging : case review / Brian C. Bowen

Bowen, Brian C