A BT cloud-based virtual contact centre helps Etihad deliver own-language service excellence to guests from 37 countries

An infrastructure offering high levels of quality and flexibility was required as a platform for a new system. Buying or renting new servers – and connecting and configuring them in short timescales – would be an expensive and challenging task. The IMV technical team turned to BT and asked whether it would be possible to set up the system in a virtual environment .

The survey, gathered insights from 200 senior executives and CXOs, reveals that sectors such as cybersecurity, healthcare, and artificial intelligence could witness unprecedented advancements through quantum computing.

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations

A new survey of over 500 HR professionals, titled "HR Report on AI: Insights on HR’s Readiness and Risk Management" reveals that while 63% are concerned about data privacy and security related to AI, 40% of organisations lack clear policies governing its use. This highlights a critical need for HR to establish guidelines and training for responsible AI adoption to mitigate risks and leverage its potential benefits.

India is leading in Artificial Intelligence (AI) adoption, according to new research by Boston Consulting Group (BCG), which pegged that 30 per cent of Indian companies are maximizing value through the use of such emerging technology.

CtrlS will offer connectivity through two dedicated 100G Partner ports.

"Every other telco will have to follow this new wave," SoftBank Group CEO Masayoshi Son said at an AI event where he was speaking alongside Nvidia CEO Jensen Huang.

AWS said researchers from Carnegie Mellon University and the University of California, Berkeley, are taking part in the program. The company plans to make 40,000 of the first-generation Trainium chips available for the program.

On Tuesday. Etsy was founded in 2005 as a platform exclusively for handmade goods - though that claim has long been scrutinised.

Google's head of research, Yossi Matias, emphasizes the enduring importance of coding skills in an AI-driven world. While acknowledging AI's growing role in software development, Matias argues that basic coding knowledge is crucial for understanding and leveraging AI's potential. He compares coding to math, suggesting that both are fundamental for navigating an increasingly tech-reliant society.

Prashant Kumar on Tuesday said the security arrangements at the Mahakumbh Mela will be equipped with advanced technology, including the use of Artificial Intelligence (AI). After a review meeting on preparations for the Mahakumbh Mela with Chief Secretary Manoj Kumar Singh, the DGP told reporters, "Our control room will have data of around 1 million suspicious individuals, and we will closely monitor all types of anti-social elements."

In this exclusive interview with ETCIO, Derek Gittoes, Vice President of Supply Chain Management Product Strategy at Oracle, shares valuable insights into the current trends shaping the future of supply chain management.

India's digital economy is booming, with fintech driving digital payments and e-markets expanding rapidly. Deputy Governor of Reserve Bank of India, Michael Debabrata Patra, stated that the digital economy currently makes up a tenth of India's GDP and is projected to reach a fifth by 2026.

The government of Assam is planning to pass a law that will require residents in the city of Guwahati to have closed-circuit television (CCTV) cameras installed in their homes and in apartments. The purpose of this law is to help the police detect crime, similar to the system in Hyderabad. The police also decided at a review meeting that family members of police personnel killed in terror attacks will be given government jobs.

The No.1 cryptocurrency has clocked a 26% gain in January, leaping 22% in the past week alone, breaking back above the $20,000 level and putting in on course for its best month since October 2021 - just before the Big Crypto Crash.

Millions of adolescents in Bangladesh will be able to access health information and services through two online portals launched at the National Adolescent Health Conference.

Previously, users were able to access Apple TV without needing any other Apple hardware. Users were allowed to set up the Apple TV, install apps, and make purchases completely independently. Sometimes users needed a web browser on a PC to perform the typical Apple ID management duties (if its necessary).

Beginning with iOS 16.3, the security feature will allow users to enable end-to-end encryption for a variety of additional iCloud data categories, including Photos, Notes, Voice Memos, Messages backups, device backups, and more, reports MacRumors.

OpenAI took the internet by storm as its AI chatbot ChatGPT wowed people with its ability to formulate detailed and human-like answers on a wide range of subjects in a few seconds.

Speaking to investors at a Morgan Stanley conference, Altman said the AI company will focus on building a platform that sells APIs to others and creates killer apps like ChatGPT.

India supplied zinc for the industrial revolution of Europe, and the ancient metallurgical remains at Zawar, a geo-heritage site nearly 45 km off Udaipur, lie as a living testimony. Lack of progress in work to preserve this spectacular geological heritage and promote geo-tourism has left experts wondering.

Up till now, the automaker reportedly maintained that low demand for 4x4 cars has led to the absence of off-road tech in its products. In a recent conversation with TOI Auto, Shailesh Chandra, Managing Director, Tata Motors Passenger Vehicles Limited, shed some light on the future of the company’s SUV portfolio and if the 4x4 drivetrain will make a comeback.

Nvidia CEO Jensen Huang has requested SK Hynix to expedite the delivery of HBM4 chips by six months. This request, revealed by SK Group Chairman Chey Tae-won, highlights the surging demand for Nvidia's AI accelerators, which heavily rely on HBM chips.

In the business world, AI advocates tell companies and workers that they will fall behind if they fail to integrate generative AI into their operations. In the sciences, AI advocates promise that AI will aid in curing hitherto intractable diseases.

With global temperatures rising, an international group of 22 top biologists is calling for a coordinated effort to gather important species information that is urgently needed to improve predictions for the impact of climate change on future biodiversity.

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A University of Liverpool study of ants across three continents has revealed that their colour and size is strongly influenced by their environment, and that the dominant colour and average body size can change from year to year as temperatures vary. This finding has implications for how ant communities will cope with rising global temperatures.

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Certain antibiotic resistance genes are easily transferred from one bacterial species to another, and can move between farm animals and the human gut. A team led by Chinese researchers has characterized this "mobile resistome," which they say is largely to blame for the spread of antibiotic resistance. They found that many antibiotic resistance genes that are shared between the human and animal gut microbiome are also present in multiple human pathogens. These findings are published September 9 in Applied and Environmental Microbiology, a journal of the American Society for Microbiology.

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Up until now, scientists had only recognized a single species of giraffe made up of several subspecies. But, according to the most inclusive genetic analysis of giraffe relationships to date, giraffes actually aren't one species, but four. For comparison, the genetic differences among giraffe species are at least as great as those between polar and brown bears.

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During HIV infection, the virus mutates too rapidly for the immune system to combat, but some people produce antibodies that can recognize the virus even two years after infection. With an eye towards developing a vaccine, in four related papers from multiple groups publishing September 8 in Cell and Immunity, researchers describe a multi-step method for "training" the immune system to produce these antibodies in genetically engineered mice.

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Loss of megaherbivores such as elephants and hippos can allow woody plants and non-grassy herbs and flowering plants to encroach on grasslands in African national parks, according to a new University of Utah study, published Sept. 12 in Scientific Reports. The study used isotopes in hippopotamus teeth to find a shift in the diet of hippos over the course of a decade in Uganda's Queen Elizabeth National Park following widespread elephant poaching in the 1970s.

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Honeybees are hardwired to efficiently search the landscape enabling them to continue working for the greater good of their hives even when they are sick, according to new research co-authored by Queen Mary University of London (QMUL).

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For the first time, researchers from the Wellcome Trust Sanger Institute and their collaborators have been able to identify in human cancers two characteristic patterns of DNA damage caused by ionising radiation. These fingerprint patterns may now enable doctors to identify which tumours have been caused by radiation, and investigate if they should be treated differently.

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In spring, the young, delicate shoots in the forest light up, bright and May green. The buds and shoots are the future of the forests as they allow young trees to grow. The problem for the trees is: Roe deer like to eat them, and especially their buds. With a bit of luck, the young, gnawed saplings will only take a few more years to grow than their non-bitten conspecifics. In the worst case, they will become stunted trees, or they will have to give up their fight for survival after a number of years. In this respect, roe deer can cause a great deal of damage and hinder the regeneration of many deciduous tree species.

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For the first time, scientists know what happens to a virus' shape when it invades a host cell, thanks to an experiment by researchers at Penn State College of Medicine and University of Pittsburgh School of Medicine. Understanding how the virus shape changes could lead to more effective anti-viral therapies.

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Study Links Altered Brain Chemistry, Behavioral Impairments in Fish Exposed to Elevated CO2 Research team studied damselfish behavior and physiology under ocean acidification conditions predicted for year 2300

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Apple has announced that starting today, its global community of developers will be able to create spatial computing apps for Vision Pro.

The new offering uses a combination of existing quantum computers, artificial intelligence and conventional high-performance computing systems.

According to RBI’s Bulletin for June, UPI transactions in May reached a record Rs 14.3 trillion in terms of value and 9.41 billion in volume. Unified Payments Interface (UPI) is expected to account for 90% of retail digital transactions volume in the next five years.

Amazon's shares were 1.2% higher at $128.84 in early afternoon trading.

Social media giant Meta is looking to challenge Apple and Google's dominance in the app marketplace by considering the creation of its own app store. The move is motivated by the European Union's Digital Markets Act (DMA), which calls for tech giants to open their platforms and allow alternative methods of app downloading. Meta aims to allow users to download apps directly from Facebook ads, resulting in higher conversion rates for developers. Failure to comply with the DMA can result in fines and possible acquisition bans.

In just four hours of its launch, the social media platform has recorded over five million signups, Zuckerberg announced on Thursday.

Samsung's FOWLP-HPB cooling tech for Exynos 2500 chipsets, set for Q4 2024, will enhance performance, modeled in Galaxy S25. Galaxy Z Fold 6, Z Flip 6 launching at Glaaxy Unpacked with Snapdragon 8 Gen 3, 4000mAh battery, 50MP sensor, and IP48 durability rating aims to combat Exynos 2400 throttling, offering better battery life and consistent performance.

Apple has removed 25 VPN apps from its App Store in Russia, complying with orders from the communications regulator. This move comes amidst Russia's crackdown on VPNs and ongoing tensions with big tech companies over content regulation and censorship.

During this year’s festive season sales, credit cards and credit-based payment instruments like pay-later products saw a significant increase, according to industry reports. Transactions rose by 35-50% compared to last year, with a large share being made through credit cards, EMIs, and pay-later options. Unified Payments Interface (UPI) remained the dominant payment method, with a 34% rise in transactions and over 500 million daily payments recorded.

It may be counterintuitive, but the more positive online reviews a product gets may actually lead to a net negative profit for the retailer. That's the conclusion of new research by a team of marketing experts from a Dutch and a German university that will be published in the September 2016 issue of the Journal of Retailing.

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We learn a lot about objects by manipulating them: poking, pushing, prodding, and then seeing how they react.

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CEOs and corporate lobbyists often spend plenty of time decrying how potential government regulations will affect their bottom line, but a new University of Kansas study finds that the U.S. Clean Water Act, when implemented in the right balance, improves firms' profitability.

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Los Angeles, CA (August 17, 2016) Despite their extensive national press coverage, campaign visits might not be worth presidential candidates' time and resources. A new study out today finds that voters are largely unaware of and unresponsive to campaign visits. The study was published as part of a special issue of The ANNALS of the American Academy of Political and Social Science (a journal from SAGE Publishing) titled "Elections in America."

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One of the biggest challenges in providing relief to people living in poverty is locating them. The availability of accurate and reliable information on the location of impoverished zones is surprisingly lacking for much of the world, particularly on the African continent. Aid groups and other international organizations often fill in the gaps with door-to-door surveys, but these can be expensive and time-consuming to conduct.

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