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GSK Nutritional Healthcare chooses a BT Cloud Contact solution

GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive




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Medtronic to invest USD 60 million in its Global IT Centre at Hyderabad over 3-5 years

​​ Global IT Centre will focus on cutting-edge technologies such as cloud engineering, data platforms, digital health applications, hyper automation, and artificial intelligence and machine learning, it further said.




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Data center firm ESDS Software to hire 300 AI/ML engineers in India

ESDS said its client base includes the Software Technology Parks of India (STPI), SIDBI Bank, Union Bank of India, State Bank of India Capital, and over 400 cooperative banks, as well as, the Embassy Group, Vadilal, and Unibic.




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Data centre emissions are soaring - it's AI or climate

AI models consume a lot of electricity, and the World Economic Forum estimated in April that the computer power dedicated to AI is doubling every 100 days.




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STL banks big on data center, targets 25% revenue from it over 3 years: MD

“This is definitely a tipping point. We are going from about 1 gigawatt of data center capacity to about 3 gigawatt as a country. And we are all set for that - whether it is within data center or inter-data center connectivity, from laying the fibre from the landing station into the data centers, all of that is something we are very well set to do.”




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Govt weighing dedicated grid, nuclear power for data centres

One of the options is to allow these data centre parks to set up separate power grids, which will allow them to buy power from the power producer or some other power-surplus state instead of the state the infrastructure is domiciled in, another official said.




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Big IT's Buying Startups to Plug AI, Tech Gaps

Big IT firms such as Accenture, Infosys and IBM along with many midcaps like Persistent, Cyient, Global Logic and others have acquired smaller firms working in cutting-edge technologies.




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Rise of AI agents is imminent: Godard Abel, Global CEO, G2.com

Organizations can tap into $200 billion AI infrastructure built by Amazon, Microsoft, Google




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We practice digital at the fore, human at the core: Shalini Warrier, Federal Bank

In an interview with ETCIO, Shalini Warrier, Executive Director, Federal Bank shares how their Digital CoE fosters a multi-disciplinary approach to banking, how it works together with the business to identify new opportunities, tenets of a bank-fintech partnership and how technology is at the fulcrum of every banking innovation.




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Why execution excellence and innovation are GCC growth drivers

GCC leaders discuss how by breaking silos, fostering collaboration, and focusing on execution and innovation, GCCs will be instrumental in India’s journey toward becoming a global economic powerhouse.




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Strategies for large enterprises to scale conversational AI across multiple touchpoints

For large enterprises, Conversational AI isn't just another digital tool; it's becoming a strategic imperative. Consider this: a typical Fortune 500 company handles over 50 million customer interactions annually across various channels – from social media and websites to mobile apps and contact centers.




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Harnessing technology for fraud detection

With the rise in cybercrime, India is today ranked 10th on the World Cybercrime Index. Indians lost more than Rs 1,750 crore to cyber criminals in the first four months of this year itself. In fact, according to the RBI's annual report, the number of online fraud cases has increased by 708% in the last two years.




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Navigating safer roads in the new era of smart solutions

​Government policies and regulations play a crucial role in fostering technological adoption. Initiatives like the National Intelligent Transport Systems (ITS) policy and collaborations with technology companies are steps in the right direction




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NASA catches Tropical Depression 19W nearing Vietnam after formation

Early on Sept. 12 Tropical Depression 19W formed east of Vietnam. NASA's Aqua satellite passed over the South China Sea and captured a visible image of the storm that had quickly started moving over Vietnam.

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  • Earth & Climate

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Light tames lethal heart disorders in mice and virtual humans

Using high-tech human heart models and mouse experiments, scientists at Johns Hopkins and Germany's University of Bonn have shown that beams of light could replace electric shocks in patients reeling from a deadly heart rhythm disorder.

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  • Health & Medicine

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Westerly winds have blown across central Asia for at least 42 million years

The gusting westerly winds that dominate the climate in central Asia, setting the pattern of dryness and location of central Asian deserts, have blown mostly unchanged for 42 million years. A University of Washington geologist led a team that has discovered a surprising resilience to one of the world's dominant weather systems. The finding could help long-term climate forecasts, since it suggests these winds are likely to persist through radical climate shifts.

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  • Earth & Climate

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Land-based food not nutritionally sufficient for wild polar bears, according to new study

A study, by San Diego Zoo Global conservationists, released this week (Sept. 12, 2016) is shedding new light on how scientists evaluate polar bear diet and weight loss during their fasting season. On average, a polar bear loses up to 30 percent of its total body mass while fasting during the open-water season. Although some scientists previously believed land-based foods could supplement the bears' nutritional needs until the sea ice returns, a new study published in the scientific journal Physiological and Biochemical Zoology has revealed that access to terrestrial food is not sufficient to reduce the rate of body mass loss for fasting polar bears.

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  • Earth & Climate

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All bad technology decisions are made in good times

A CIO talks about the need to make judicious technology spends in the good times.




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India's digital lending market likely to grow $515 bn by 2030 : Report

Given the low base and huge demand, the digital lending industry remains in an expansive phase. According to a recent report by IIFL FinTech, the digital lending market is expected to grow to a whopping USD 515 billion by 2030.




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EU to take one giant leap towards digital euro

Digital euro enthusiasts say it will complement cash and ensure the ECB does not leave a gap that could be filled by private, usually non-European, players and other central banks. Critics question the need for a digital euro and banks warn of major risks, while the ECB's own study found the public was concerned over payment privacy.




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Meta, Qualcomm partnership to bring AI-powered apps on phones

Both the companies are working to optimise the execution of Meta’s LLMs directly on-device without the need of cloud services. According to the chipmaker, the technology will enable applications, powered by Snapdragon, to work in areas with no connectivity or even in airplane mode. This will essentially bring generative AI capabilities from large companies using powerful processors to users’ hands.




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Bank of Maharashtra revamps tech platform, appoints BCG for digital transformation

Services that have been automated include issuance of health & general insurance policies, RE-KYC, nomination facility, and online bill payment.




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Tech startup Wiom raises Rs 140 crore

The Series A round was led by RTP Global while YourNest and Omidyar Network India, an investment firm focused on impact, also participated, along with Global Brain, Blume Founders Fund, Alteria Capital, Stride Ventures, Stride One and 9 Unicorns.




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How CIOs are using the cloud to take on shadow IT

There’s a growing phenomenon in CIOs’ lives, and it’s called Shadow IT: other departments like finance and marketing bypassing the IT department and buying their own technology.




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Case Study : BT One Enterprise Cisco: Work without boundaries around the world

A BT One Enterprise Cisco solution makes voice calls between the UK and India simple and immediate. In most cases they’re free of charge too. Best of all, the employees feel as one with the BT global team.




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No need to travel as Southbank Sinfonia recruits artists around the world using a Cisco TelePresence solution from BT

Every year some of the world’s best young musicians would jet into London to audition for a bursary with the Southbank Sinfonia. Simon Over wanted to cut down on those thousands of air miles and hours in transit. He also didn’t want to miss out on youngsters who couldn’t afford the fare.




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Case Study : GSK Nutritional Healthcare: Market leader makes customer care miles better

Care isn’t just part of the name at GSK Nutritional Healthcare. It’s at the heart of its customer help lines. But Ashley Thomas knew that the company’s legacy telephone technology was becoming a bit of a hindrance. Keen to boost customer service with new technology, a review of the market led Ashley to BT Cloud Contact




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OpenAI and rivals seek new path to smarter AI as current methods hit limitations

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations




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Role of IT distributors in safeguarding India's digital infrastructure

By adjusting global cybersecurity tools and strategies to fit Indian requirements, distributors help companies of all sizes -- small businesses to large corporations -- adopt security solutions that are practical, effective, and scaled appropriately for their environments.




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Amazon offers free computing power to AI researchers, aiming to challenge Nvidia

AWS said researchers from Carnegie Mellon University and the University of California, Berkeley, are taking part in the program. The company plans to make 40,000 of the first-generation Trainium chips available for the program.




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Even handicraft marketplace Etsy needs AI to compete, says CEO

On Tuesday. Etsy was founded in 2005 as a platform exclusively for handmade goods - though that claim has long been scrutinised.




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Is 'learn to code' just empty advice now that AI does the heavy lifting? Here’s Google’s take

Google's head of research, Yossi Matias, emphasizes the enduring importance of coding skills in an AI-driven world. While acknowledging AI's growing role in software development, Matias argues that basic coding knowledge is crucial for understanding and leveraging AI's potential. He compares coding to math, suggesting that both are fundamental for navigating an increasingly tech-reliant society.




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CCTV cameras to be must at city homes soon: Sarma

The government of Assam is planning to pass a law that will require residents in the city of Guwahati to have closed-circuit television (CCTV) cameras installed in their homes and in apartments. The purpose of this law is to help the police detect crime, similar to the system in Hyderabad. The police also decided at a review meeting that family members of police personnel killed in terror attacks will be given government jobs.




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Apple working on AR shopping feature on iPhone: Report

Tech giant Apple is reportedly working on a new version of its Apple Store application which will offer an augmented reality (AR) shopping feature on iPhone.




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Spotify and 8 other companies call Apple a 'harmful' company

The companies called EU to take “urgent” action to end “Apple's abusive behaviours.” A new Digital Markets Act has been passed by the EU and the companies said that the “EU has the opportunity to take the lead, but it must act fast, as every day that passes is a loss for innovation and for the welfare of European consumers.”




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As ChatGPT takes the internet by storm, here’s what its rivals are up to

OpenAI took the internet by storm as its AI chatbot ChatGPT wowed people with its ability to formulate detailed and human-like answers on a wide range of subjects in a few seconds.




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Users can now mark messages as important or urgent in Microsoft Teams

Navigate to the "Mark as important" button which is present beneath the compose box and select either the "Important" or "Urgent" option depending on the level of attention the message requires.




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Experts renew calls to save vestiges of ancient metal tech, artefacts of Zawar

India supplied zinc for the industrial revolution of Europe, and the ancient metallurgical remains at Zawar, a geo-heritage site nearly 45 km off Udaipur, lie as a living testimony. Lack of progress in work to preserve this spectacular geological heritage and promote geo-tourism has left experts wondering.




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No petrol/diesel 4x4 SUVs from Tata Motors: Off-road tech to next be seen in electric avatar

Up till now, the automaker reportedly maintained that low demand for 4x4 cars has led to the absence of off-road tech in its products. In a recent conversation with TOI Auto, Shailesh Chandra, Managing Director, Tata Motors Passenger Vehicles Limited, shed some light on the future of the company’s SUV portfolio and if the 4x4 drivetrain will make a comeback.




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Qualcomm chip sales to Chinese smartphone makers fuel strong results

Qualcomm's derived 46% of its revenue in its most recent fiscal year from customers with headquarters in China. Trump has floated second-term plans for blanket tariffs of 10% to 20% on virtually all imports as well as tariffs of 60% or more on goods from China, in a bid to boost US manufacturing.




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India's smartphone market estimated to grow 7-8 pc this year

India's smartphone market is estimated to grow 7-8 per cent this year, driven by strong demand for premium, 5G and AI smartphones, according to a new report.




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Crab from the Chinese pet market turns out to be a new species of a new genus

Shimmering carapaces and rattling claws make colourful freshwater crabs attractive to pet keepers. To answer the demand, fishermen are busy collecting and trading with the crustaceans, often not knowing what exactly they have handed over to their client.

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  • Biology & Nature

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Yellow or black, large or small? Ant color and body size respond strongly to environment

A University of Liverpool study of ants across three continents has revealed that their colour and size is strongly influenced by their environment, and that the dominant colour and average body size can change from year to year as temperatures vary. This finding has implications for how ant communities will cope with rising global temperatures.

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  • Biology & Nature

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Chinese investigators characterize the world of resistance gene exchange among bacteria

Certain antibiotic resistance genes are easily transferred from one bacterial species to another, and can move between farm animals and the human gut. A team led by Chinese researchers has characterized this "mobile resistome," which they say is largely to blame for the spread of antibiotic resistance. They found that many antibiotic resistance genes that are shared between the human and animal gut microbiome are also present in multiple human pathogens. These findings are published September 9 in Applied and Environmental Microbiology, a journal of the American Society for Microbiology.

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  • Biology & Nature

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Seek and you shall find -- bees remain excellent searchers even when ill

Honeybees are hardwired to efficiently search the landscape enabling them to continue working for the greater good of their hives even when they are sick, according to new research co-authored by Queen Mary University of London (QMUL).

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  • Biology & Nature

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Apple announces software tools for developers to create apps for Vision Pro

Apple has announced that starting today, its global community of developers will be able to create spatial computing apps for Vision Pro.




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New AI-enabled Outlook app to replace Mail, Calendar apps on Windows 11

On existing devices, users can switch to the new Outlook for Windows from a toggle in the Mail and Calendar applications.




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Growing wearables production in India bleeds China units

Top wearables brands such as Boat and Gizmore are making most products locally in key categories audio and smartwatch through electronics contract manufacturers such as Dixon Technologies and Optiemus Electronics. Domestic shipments of wearables jumped 81% on-year in the first quarter of calendar year 2023 to 25 million units, with India surpassing China to become the largest market in the world, according to IDC India.




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Tesla charging technology put on fast track to become US standard

Tesla's charging technology has been gathering momentum for weeks. Volvo Car on Tuesday joined General Motors, Ford and Rivian in embracing Tesla's charging design, shunning earlier efforts by the Biden administration to make the Combined Charging System (CCS) the dominant charging standard in the United States.




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Mark Zuckerberg vs Elon Musk: Meta’s Twitter clone Threads sees 5 million signups in 4 hours

In just four hours of its launch, the social media platform has recorded over five million signups, Zuckerberg announced on Thursday.