b

Oxford professor blasts the Government's failure to introduce a lockdown sooner

David Hunter, professor of population health at Oxford, condemned the 'Keep Calm and Carry On' attitude among ministers, while scientists have repeatedly pressed the 'panic button'.




b

Tory MPs accepted £2,400-worth of VIP tickets for Cheltenham Festival only days before lockdown

It has emerged that Philip Davies and Caroline Nokes received eight tickets between them from sports betting company GVC Holdings, which owns Ladbrokes and Coral, for the event.




b

Former director of public health calls for investigation into Cheltenham Festival decision

NHS figures show the local hospital trust in Gloucestershire has had 125 patients die from COVID-19, nearly double the amount recorded in Bristol, 58, Swindon, 67, and Bath, 46.




b

Coronavirus: Former Public Health chief calls for investigation into Cheltenham Festival

Cheltenham Festival went ahead just 10 days before lockdown measures were introduced by the government and experts want an inquiry to see if it caused a spike in positive tests in Gloucestershire.




b

Cheltenham landlord dies from coronavirus amid calls for probe into why the festival went ahead

67-year-old landlord Alexander Grierson died after contracting coronavirus during the Cheltenham festival. Calls are being made to investigate why the races went ahead.




b

Horse racing could be first live sporting action in UK lockdown and can be ready return in a WEEK

The sport has held discussions with figures in the Government about resuming action, and BHA chief Nick Rust has claimed racing is 'ready to go' whenever they are given the green light.




b

Aidan Coleman and Brendan Powell Jnr keep fit during lockdown by training thoroughbreds

Two of this season's successful Cheltenham Festival riders are maintaining their lockdown fitness by partnering some of Ireland's most choicely bred and speediest thoroughbreds.




b

Why did Lloyds Bank stop my cheque after 60 years of business? TONY HETHERINGTON investigates 

I am a partner in my family's farming business. We received a cheque for £23,256 for shares in Dairy Crest. But after it was deposited in the business account, Lloyds Bank rejected it.




b

ASK TONY: Virgin Mobile made wrong call on phone bill when my partner died

I asked Virgin if it would cancel my partner's phone if I sent it back. It said I couldn't cancel until December 2018 as it was in my name, so I would have to continue to pay for the two phones.




b

ASK TONY: Car insurance chaos left me with three policies (and drove me round the bend) 

The cost of my car insurance with More Than increased dramatically to £325. On a comparison site, I found More Than cover for £214. I chose this and paid by credit card.




b

Cancer put me out of work two years ago, what benefits can I claim?

I was diagnosed with a rare and incurable form of blood cancer that put me out of work two years ago, can I claim Employment Support Allowance or get any other help?




b

My son has £40,000 in student loan debt. How can I help him clear it?

My 22-year-old son graduated university last July and recently received his loan statement through the post. If I pay off the debt and he instead owes me the money what route could I go down?




b

TONY HETHERINGTON: This 'bricks and mortar' bond falls through cracks

My wife and I were looking at investing £20,000 and found the Investment Chronicle website offering a return of 38 per cent in 36 months. The company's website mentions the Daily Mail.




b

My late father left a plot of land in Florida but I'm struggling to claim it 

My sister and I are my late fathers executors and we have a UK grant of probate, however, this doesn't hold much weight in the US. What can we do?




b

Ten times you might be wrong about your consumer rights

Our Consumer Fightback columnist is here to help you get a fair deal, but sometimes we get it wrong on what we think we are entitled to. Here are some common examples of misconceptions.




b

Can online firms really find out your new card details before you?

I recently obtained a new Visa debit card from Lloyds and went to update all my subscription services with the new details. When I went onto Now TV, I saw it already had them.




b

TONY HETHERINGTON: Sitting targets...how Orchid Mobility treats the elderly

My elderly relatives are still owed £2,000 for a cancelled order. The company promised every week for three months that a cheque would be sent, but still haven't paid up. Can you help?




b

ASK TONY: Why won't my 'new for old' policy pay out for my brand-new Jag?

I bought a new Jaguar for £60,000 in 2017. In May this year I was involved in an accident. The garage gave an initial estimate for repairs of £25,563, but said there were likely to be further costs.




b

I'm no drug baron...I run a hair salon! TONY HETHERINGTON investigates

I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could.




b

Hotels.com said 'no deposit' but charged me €199 in pre-authorisation

I booked a free cancellation hotel on Hotels.com which said no deposit would be taken. However, money was taken from my account as 'pre-authorisation'. Is the website in the wrong?




b

ASK TONY: Late husband's £110,000 Isa left me facing unfair tax bill 

My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine.




b

HETHERINGTON: Liongate Partners is a web of art, wine and Bitcoins

You should look into Liongate Partners, which is being used to promote crypto currency trading. It promotes a company called DSTL which trades as daxpartners.




b

ALEX BRUMMER: FCA has been too slothful in acting on problem firms

The Financial Conduct Authority was always going to be a bed of nails for Bank of England governor aspirant Andrew Bailey - and so it has proved.




b

ASK TONY: Why won't Tesco Bank do more to help a deaf person?

My Tesco credit card has been blocked since January. I am a deaf lip-reader so cannot contact the bank by phone. I wrote asking if we could communicate by different means but was refused.




b

What are your consumer rights on Black Friday?

Black Friday might be over-hyped, but there are still some great deals to be had. So if you are tempted, what should you look out for and what are your rights?




b

Can I cancel my Sky direct debit as the bills are in my ex's name?

My ex moved out nine years ago but Sky refused to change the name of our TV and broadband account even though it changed the payment details. I am now moving. What can I do?




b

HETHERINGTON: Land Equity offers a 15% return in a year - beware

Land Equity Limited is offering 15 per cent interest on a one-year investment in a Birmingham property development, can you investigate please?




b

ALEX BRUMMER: Labour's recipe for fiscal mayhem shows they have not learned the lessons of the 1970s

Labour promises, such as free broadband and a pensions bailout for women born in the Fifties would eviscerate public finances, destroy our credit rating and lead to a run on the pound.




b

I was charged for food I didn't order on Uber Eats 

My friend and I decided to order a takeaway from Uber Eats. We started selecting items but changed our minds so left the app. However, I have been charged and Uber refuse to refund me. Why?




b

TONY HETHERINGTON: Help! Revolut robots have £10,000 of my money!

I have an account with Revolut which lets me operate in both euros and sterling. On October 4, Revolut 'temporarily disabled' my account for unspecified 'security reasons'.




b

RUTH SUNDERLAND: The North needs a Boris boost. Otherwise, his new voters won't forgive him

A wave of people in the old Labour heartlands of the North have taken a huge psychological and emotional step by voting Tory for the first time in their lives. They have not done it lightly.




b

ASK TONY: Premium Bond palaver that left me £500 out of pocket

On September 5, I tried to buy Premium Bonds for my new granddaughter. I went online, filled out the forms and paid by debit card. I was then asked to upload documents relating to the child's birth.




b

Why was my £900 Help to Buy Isa bonus rejected?

In September my wife and I bought our first home together, neither of us having owned a property before. We both had a Help to Buy Isa with Barclays and each had the same value, £4,000.




b

Your rights when it comes to returning Christmas presents: Consumer Fightback

Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right?




b

ALEX BRUMMER: The Magnificent SEVEN - why Britain can be the envy of the world in the 2020s

The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us.




b

Woodford scandal shows why incoming bank governor needs to reshape the FCA

As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid.




b

VICTORIA BISCHOFF has one plea for 2020: Bring back customer service

In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund.




b

ASK TONY: My mobile caught fire in the car - but Samsung blames me!

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.




b

TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... 

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?




b

HAMISH McCRAE: Look out for 2020's five big trends

So what's in store for 2020? It always takes a while for seismic political shifts to feed through into our daily lives, and so it is with the scale of the Tory victory last month.




b

ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




b

Sainsbury's turns away a guide dog: Your Equality Act rights

Sainsbury's customer, Rachael Stevens, and her guide dog Pippa, were not allowed into the store, despite clear markings on the dog's livery.




b

How did a fraudster take out a Three mobile contract in my name 

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.




b

Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.




b

I want to remove my smart meter but have been told I will be charged £150. Why is this?

I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free?




b

ASK TONY: We caught car theft on CCTV but insurer still wouldn't pay out

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.




b

ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




b

BT has left me without internet and I need it for my heart monitor

My mother moved from one flat to another in mid-December. Her broadband stopped working after the move and BT have not fixed it even though she needs it as her heart monitor requires wi-fi.




b

ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




b

How quickly do I need to inform mobile provider if my phone is stolen?

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?