Octopus Energy has taken the top spot in Which?'s satisfaction survey yet again as small and medium sized energy suppliers dominate the rankings.

Proving that the 2010s was the decade households embraced switching, 80% moved at least one financial product to a rival firm in the 2010s, according to data from Go Compare.

Fuel poverty is a problem that still affects thousands of Britons every year, resulting in an estimated 16,500 deaths in the winter of 2017 to 2018 - an average of 175 a day.

GiffGaff is increasing costs for its standard pay as you go customers - whilst simultaneously providing bigger allowances for those who purchase its 'goodybag' bundles.

Those who have the latest technology installed - could, in theory - pay lower premiums thanks to enhanced safety. But is this the view of the major insurers?

For better and for worse, our lives have been revolutionised by the internet. But a new high-tech innovation known as 5G is set to transform everything once again.

Currently, 1.9 million Eon customers could be missing out on £283 by staying on a standard variable tariff, the equivalent of a return flight to San Francisco.

A new energy saving assistant is claiming that it can help users save money, electricity and the planet - but insists it isn't the same as smart meters.

Watermelon is the tuna or steak, restaurants would have you believe. But just how much of the bland fruit do you get for your buck - and is it all a step too far?

EE recorded the fastest median download speed across the UK at an impressive 36.5Mbps - nearly double as fast as the second best speed of 19.8Mbps, delivered by Vodafone.

Introduced in 2015, marriage allowance entitles non-taxpayers to transfer up to 10 per cent of their annual personal allowance to a partner who pays 20 per cent basic rate tax.

When Lucy White broke two vertebrae in a skiing accident in the French Alps, she was relieved to have bought insurance. But two hours after calling the emergency line, she was still being left on hold.

Millions of travellers with pre-existing medical conditions should soon be able to find appropriate cover more easily, according to new rules from the Financial Conduct Authority.

The telecoms giant is now using the Consumer Price Index measure of inflation for bill rises. Last year, it froze prices while it says it has never used inflation-linked rises in the past.

Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?.

Since November, I have warn a fitness tracker and joined the millions who keep an eye on their exercise habits - what did I learn and is it worth having one?

Jeff Prestridge met Emma Thomson, who has just benefited from the financial safety net provided by protection insurance. Emma is unsure how she would have coped without it.

Shopmium is an app that promises to give customers money back on their weekly grocery shops by offering exclusive supermarket offers - we take a look.

The BBC drama White Gold shows actors Joe Thomas and James Buckley encouraging customers to spend thousands of pounds on, often unnecessary, new windows.

The telecoms giant has announced its popular entertainment package - which includes Sky One, Sky Atlantic and MTV - is due to increase by £2 from £22 to £24 a month.

A group of dental customers have been left frustrated and confused after a chain of private dentists closed without warning - with many having paid thousands of pounds in advance.

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.

'My experience has been absolutely dreadful,' says father who claims he got 50-60 letters from the taxman about his case in the past 18 months. 'They are incompetent at HMRC. They show no empathy.'

After being involved in an incident with a car in August of last year, Stuart Stow, from Middlesex, was left waiting for his insurance firm, MCE, to repair and return his motorbike.

A dog is not just for Christmas. Chocolate is not just for Easter. Low-alcohol beer is not just for Dry January - at least, that appears to be the case when it comes to sales trends.

Analysis found an average 2.9 per cent hike in home insurance premiums, but some areas of the UK saw price rises of nearly 5 per cent over the course of the last year.

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.

The code tells you how much you can earn before you have to pay any tax. Your tax code notice might seem dull but if the numbers and letters are wrong it can mean you pay too much, or too little, tax.

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.

Following news that the budget airline is the latest to go bust, customers stranded abroad will be left wondering how they will get home - but a third of those are likely to be left vulnerable.

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. We look at what travel insurance will cover.

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.

Aviva and Direct Line followed LV, the Post Office and Admiral, who announced yesterday that they would stop the sale of travel policies to new customers.

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.

It is crucial that you prepare for the coming months to ensure your finances are as insulated as they can be from the fallout.

Some readers are also worried about the extra costs they might face when using telephones and the internet much more than usual to stay in touch with friends and family.

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.

With our partner, Compare the Market, you can compare insurance and exclusive deals and get rewarded with Meerkat Meals and Meerkat Movies when you buy a qualifying product through them.

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.

The rises will come as a large chunk of households are under strain thanks to the coronavirus outbreak impact on job security, mortgage payments and other personal finances.

Daisy, 22 (pictured) didn't get any of her deposit back from her landlord after one of her housemates accidentally broke the bathtub whilst they were living together.