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When God Calls

When the Lord calls you—respond quickly and fully—He might not ask you again! Live the faith to the full, attach yourself to Christ and become a fisher of men.




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Calling all Sinners!




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Jesus Christ shall give you Light!




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What's it all for?




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All Saints' Day

What sort of person becomes a saint and what do they all have in common? Hebrews 11: 33 - 12:2, Matthew 10: 32 - 38, 19: 27 - 30




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All Saints of Britain and Ireland

The Requirements of the Law written upon their hearts. ROMANS 2:10-16 MATTHEW 4:18-23




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Feast of All Saints of Lincolnshire: Seek First the Kingdom of God

And His Righteousness and all this will be added to you. Romans 5: 1- 10, Matthew 6: 22- 33.




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Fr. Kallinikos Delveis

Matthew recounts the story of Fr. Kallinikos Delveis, the first priest of Annunciation Greek Orthodox Church in New York.




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Launch: Click-to-Call AdWords, Google will let you call advertisers

(screenshot)




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Truvani: I Co-Founded A New Company Called Truvani

So, people keep asking me, “Derek, are you alive?” Yes. I’m alive. But I’ve been missing in action. Why? I co-founded a company called Truvani. We create high quality supplements made from real food products. So far we launched 4 products. 1. Daily Turmeric Supplement 2. Organic Chicken Bone Broth Powder 3. Chocolate Plant-Based Protein […]




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Norrie's title wait continues as 'challenging' year ends in final loss

Britain's Cameron Norrie is unable to finish a frustrating season on a high as he loses to France's Benjamin Bonzi in the Moselle Open final.




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BJK Cup tie called off after severe weather alert

A severe weather alert in southern Spain leads to the opening tie of the Billie Jean King Cup between Spain and Poland being postponed.




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Watch: When Ireland beat All Blacks for first time

Ahead of Friday's autumn Test, former Ireland wing Andrew Trimble looks back on the team's historic win over the All Blacks in Chicago in 2016.




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Call Center Outsourcing Costs: How Much Is It REALLY?

For most business owners, the main reason why they would outsource their call center services is that it’s usually the least expensive option. Be that as it may, there are several factors that go into the final cost of doing so—including the type of call center, its location, and the […]

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How to Safely Set Up Your Own Wake Up Call Service

Imagine the convenience of a hotel concierge, but with a recording that you can customize. That’s the draw of an at-home wake-up call service—which is far more affordable than booking a hotel room just to get access to a concierge. In any case, for less than the cost of a […]

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The Best Way to Get Call Transcriptions (+5 Alternatives)

If you’re looking for a robust tool that transcribes your calls in real-time, integrates with the most popular meeting platforms, and can even attend meetings in your place, Otter.ai is for you. In this post, we’ll share exactly how to use Otter, plus we’ll give you some alternative options for […]

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Are Local Calls Still a Thing? Not Really

A local call is one that is placed and received within the same zip code—or technically within the same switching center. Below, we’ll break down what a local call is, how it differs from a long distance call, and why local calls are now irrelevant. An Example of a Local […]

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Business Continuity–8 Steps to Future-Proof Your Call Center

You want your call center to be prepared to tackle any challenge and come out safely on the other side. While many may brush over their business continuity plans and adopt a so-called “agile” approach to potential disasters, having a plan in place will make all the difference when facing […]

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12 IVR Call Flows You Can Steal (and Use) in Your Call Center

Setting up a good IVR (interactive voice response) call flow can pay dividends for your business because it can keep more customers on the line and route more of them to the exact resources they need without delays.  Below, we’ll explore 12 call flows that you can implement in your […]

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9 Cold Calling Tips To Increase Your Sales This Week

If you work in an outbound call center, you know how important it is to hone your skills and keep outperforming the competition. At the same time, you also know not to waste time with useless gimmicks and low-level advice that was written by AI in two seconds.  What you […]

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Steal These Free Call Center Job Description Templates

Recruiting and hiring call center employees can be a pain, but it doesn’t have to be so bad. For example, depending on the roles you’re looking to hire, you may not even have to write a job description—because you can just use ours instead.  Below, we’ve put together four of […]

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What Your Average Call Duration Says About Your Team

Data makes the world go round, but without proper context, it can only tell a small part of the story.  At a call center, for example, the average time that agents spend on calls tells you very little about the success of those calls. If the calls are super short, […]

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Call Blocking Done Right (The First Time)

If you’re getting unwanted calls from people and numbers you don’t recognize or wish to hear from, call blocking is the answer you’ve been waiting for. Whether it’s relentless spam, overzealous agents, persistent recruiters, or someone from your personal life, call blocking can put a stop to all of it—and […]

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Will a Call Simulator Help Your Agent Training? Not Really

Call simulators can be nice tools when you want to provide supplemental training and practice for your agents, but they can’t replace the hands-on experience they’d get from dealing with real customers. In other words, call simulators work, but they’re not very practical for training purposes—especially in the long term.  […]

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3 Types of Call Center Reporting and Which Is Right for You

Managing a call center well requires a lot of careful decision-making and even more data to back it up. At the same time, though, it can be extremely difficult to know which KPIs and metrics matter the most to your specific business. There are three types of call center reports […]

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I call myself an entrepreneur, but to be honest, a lot of times I don't.

I call myself an entrepreneur, but to be honest, a lot of times I don't. When someone asks me what I do - I often punt. I feel like if I'm going to describe myself as an entrepreneur, the next...




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How to drastically improve the copy on your site, even if you only have 5 minutes.

First, let me tell you a little story involving butterflies and bladders. I've spent the past few days at MicroConf. Just a phenomenal conference, full of like-minded folks, loaded with actionable content. Not to get too carried away, but it...




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5 Live Sport: All About The Open

Iain Carter takes a trip back in time to discover the origins of The Open.




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'I've always persevered' - PGA golfer blinded by ball pledges return

Australian golfer Jeffrey Guan has lost sight in his left eye after being hit by a ball at a pro-am tournament.




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'All eyes on Middle East at pivotal time after Hull’s Saudi win'

After Charley Hull's sensational win in Saudi Arabia last week, golf fans should maintain their attention on events both off and on the course in the Middle East, writes Iain Carter.




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Watch: People don't always like the truth - Allen

World number three Mark Allen says he will never change and will continue to be outspoken on snooker issues.




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Allen suffers shock defeat by Lines at NI Open

Mark Allen suffers a shock second-round 4-3 defeat by Oliver Lines at the Northern Ireland Open at the Waterfront Hall.




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Captain Kallum

Salford Red Devils captain Kallum Watkins joins the pod to discuss the end of the season




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Thomas' Wales call-up a Gloucester 'success story'

Gloucester lock Freddie Thomas' call-up to the Wales squad is a "real success story" for the club, says boss George Skivington.




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Burgess among five new greats added to Welsh Sports Hall of Fame

Iwan Thomas, Liza Burgess, Jim Roberts, Liz Johnson and Hugh Morris are inducted into the Welsh Sports Hall of Fame.




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Wrexham's black football pioneer with a story worthy of Hollywood

The remarkable story of how Steve Stacey made black football history with Wrexham and found his GI father in the Deep South.




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All you need to know about Wales' autumn series

Form guide, facts and how to follow Wales who take on Fiji, Australia and South Africa this month.




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Feast Of Football

Carl, Iwan and Sam discuss the form of key Wales players before the Nations League games.




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The rise and fall of Wales coach Cunningham

From being mobbed by his players in March, to contract disputes in September, Ioan Cunningham has left his position with the Wales Women coaching team by mutual agreement after three years.




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Former Wales lock Ball to retire at end of season

Former Wales lock Jake Ball announces he will retire from professional rugby at the end of the season.




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Nantes condemn alleged racist abuse of Wales' Thomas

Nantes condemn alleged racist abuse of their Wales international Sorba following a recent Ligue 1 defeat at Lens.




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The Dutch YouTuber who plans to change NI football

BBC Sport NI speaks to YouTuber Nico Leonard van der Horst about his involvement with Larne Football Club and his vision for Northern Irish sport.




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All you need to know about Ireland v Argentina

All you need to know as Ireland host Argentina in the Autumn Nations Series at Aviva Stadium in Dublin.




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Devenny receives first Northern Ireland call-up

Crystal Palace midfielder Justin Devenny is called up to the Northern Ireland squad for the first time for the Nations League matches against Belarus and Luxembourg.




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Defending champion Allen defeats Jones to progress

Defending champion Mark Allen advances to the semi-finals of the Champion of Champions tournament by beating Jak Jones 6-4 in the Group One final.




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Tally set to be appointed to Derry football job

Paddy Tally is expected to be named the new Derry football manager which will end the county's four-month search to fill the role.




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Swans role 'opened door' for Wales return - Allen

Wales midfielder Joe Allen says his role at Swansea City “opened the door” for his return to international football.




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Small business owner finds card designs on Temu

Anwen Roberts was heartbroken after finding her cards were sold on Temu without her permission.




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'I'm called exotic for being black in a rural town'

Nyarai moved to Carmarthenshire when she was 13 and felt "very different" in a white, rural area.




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Black veteran wrongly called thief and banned from every Morrisons

Jez Daniels was buying wine and chocolates when store staff approached him.