Falkirk Council has decided to upgrade my block, there are four flats in the block and as I am the home owner it has been assessed that my share will be £14,000.

I bought an iPad from John Lewis in 2017. I started having problems, so they suggested I send it back. Unfortunately the company keeps sending reconditioned replacements.

I used Anyvan Limited to move a piano from my house to my daughter's property, but it was damaged in transit. But Anyvan now says it only acts as an agent and accepts no liability.

HM Revenue & Customs (HMRC) claims that I have received untaxed interest of £2,640 from Secure Trust Bank and owe £300 income tax.

My wealthy mother is engaged to remarry and my siblings and I are worried that if it doesn't work out a large part of our inheritance might be at risk.

Our Consumer Fightback columnist is here to help you get a fair deal, but sometimes we get it wrong on what we think we are entitled to. Here are some common examples of misconceptions.

When you're making a complaint to a company, knowing your consumer law is important. This is what you need to know about what covers you now.

I recently obtained a new Visa debit card from Lloyds and went to update all my subscription services with the new details. When I went onto Now TV, I saw it already had them.

My elderly relatives are still owed £2,000 for a cancelled order. The company promised every week for three months that a cheque would be sent, but still haven't paid up. Can you help?

I bought a new Jaguar for £60,000 in 2017. In May this year I was involved in an accident. The garage gave an initial estimate for repairs of £25,563, but said there were likely to be further costs.

I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could.

My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine.

I took my dog Oliver George to the vet to have his nails clipped - but during treatment, his dewclaw was pulled leaving him needing surgery.

My Tesco credit card has been blocked since January. I am a deaf lip-reader so cannot contact the bank by phone. I wrote asking if we could communicate by different means but was refused.

I have taken over the management of my mother's finances under a power of attorney which she granted.  She used to pay my children's school fees. Can I continue to make these payments?

Black Friday might be over-hyped, but there are still some great deals to be had. So if you are tempted, what should you look out for and what are your rights?

I took out two Equitable Lifecare Limited funeral plans. The sales agent assured us repeatedly that we could cancel the plans at any time. I've tried to cancel them both but have had no reply.

Whether you've got a bad credit history or no credit history to speak of at all, you might find you are forced into applying for credit cards with higher interest rates.

My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation.

My ex moved out nine years ago but Sky refused to change the name of our TV and broadband account even though it changed the payment details. I am now moving. What can I do?

I've lived at multiple addresses over the past few years, but consider my parents' home my 'permanent address', even though I'm at university for six months of the year now. What should I enter?

Land Equity Limited is offering 15 per cent interest on a one-year investment in a Birmingham property development, can you investigate please?

Labour promises, such as free broadband and a pensions bailout for women born in the Fifties would eviscerate public finances, destroy our credit rating and lead to a run on the pound.

I bought a PAYG smartphone last week and have barely used it but I noticed that the credit has gone down. I read online it could be due to having my data switched on. Why is this?

In August 2018, I paid line rental a year in advance to Plusnet. It left me to pay £12 per month. In September, it took £56 from my account, which it blamed on a software glitch.

My shower broke and my landlord decided to fix it himself rather than pay the plumber to do it. He has now completely removed the shower from the wall. Is he legally allowed to do this?

I have an account with Revolut which lets me operate in both euros and sterling. On October 4, Revolut 'temporarily disabled' my account for unspecified 'security reasons'.

On September 5, I tried to buy Premium Bonds for my new granddaughter. I went online, filled out the forms and paid by debit card. I was then asked to upload documents relating to the child's birth.

I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there.

In September my wife and I bought our first home together, neither of us having owned a property before. We both had a Help to Buy Isa with Barclays and each had the same value, £4,000.

Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right?

The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us.

As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid.

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.

It was a pretty good 2019 for most equity investors, unless you were unlucky enough to be caught up in the Woodford quagmire.

My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return.

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?

The start of the year often brings with it a raft of new gym membership sign-ups as we try to shift those extra pounds gained over the festive period.

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.

Sainsbury's customer, Rachael Stevens, and her guide dog Pippa, were not allowed into the store, despite clear markings on the dog's livery.

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.

I am a shared ownership resident in a London block of flats who recently tried to staircase my mortgage. However, the lender was worried my balcony might be flammable. Now I can't remortgage.

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.

I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free?

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.

I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent.

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.

We were put over the three hour delay time which entitles us to compensation after we landed at Amsterdam, are we still due a payout or is it based on when the plane touches down?

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.

My mother moved from one flat to another in mid-December. Her broadband stopped working after the move and BT have not fixed it even though she needs it as her heart monitor requires wi-fi.