HRWorks Handbook series is a collection of how-to manuals that provide quick guidance on HR matters and legislation as well as useful checklists and worksheets. Each book is based on one structured program that is easily built upon and adapted to suit unique company needs.

 HRWorks Handbook: Training and Development teaches you to understand elements of an effective training and development function as well as implementing cost-effective training solutions.

Related Products

• HRWorks Handbook: Orientation
• HRWorks Handbook: Salary Administration

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Is your business eligible for government assistance? Thousands of companies receive help from the federal government, the provinces, and territories every year. Government Assistance Manual can help you do the same. It outlines the scope and type of assistance available, eligibility requirements, and tax incentive information. It also includes the full texts of relevant federal government bulletins and circulars. It covers federal, provincial, and territorial government assistance programs for Canadian businesses and provides contacts for further information.

Features include:

• Key comments on how to make use of assistance incentives under the Income Tax Act
• Commentary on tax incentives
• Reprints of Interpretation Bulletins and Information Circulars
• Federal assistance programs – General and specific
• Provincial assistance programs – All ten provinces and three territories
• Names and addresses of government agencies
• Press releases of new developments in government assistance that could benefit your organization

Updated quarterly.

Related Products

• Canadian Business Management Manual and Government Assistance Manual – COMBO
• Canadian Business Management Manual
• Management Matters

If you would like more details about this product, or would like to order a copy online, please click here.

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Get the Handbook that most answers your needs. Federal and provincial (Ontario/Alberta/British Columbia/Quebec) government assistance programs are available.

If you would like more details about this product, or would like to order a copy online, please click here.

An authoritative source for federal government organizations, Crown corporations, and industrial assistance programs, Canadian Government Programs and Services newsletter contains information from various government departments, including a key media contact and phone numbers.

Included free with the purchase of Canadian Government Programs and Services.

Updated bi-monthly. Available to be e-mailed in PDF format only.

If you would like more details about this product, or would like to order a copy online, please click here.

Do you need information on the federal government? Chances are you'll find everything you need in this authoritative guide to federal government organizations, Crown corporations, and industrial assistance programs. It provides key information on all government departments: organization structure, chief officers and phone numbers, jurisdictions, responsibilities, budgets, and much more, all organized in a topical index.

Features include:

• Organization of the federal government programs and services
• Crown corporations
• Commissions, boards, and councils
• Government relations
• Members of the Senate
• Members of the House of Commons
• Parliamentary and Senate Committees
• Standing, Special, and Joint Committees
• Head and regional offices
• Government assistance programs
• Lists of chief administrative officers (office held, name, telephone number)
• Departmental Organization charts
• Lists of Acts administered by the department agencies (Crown corporation, boards, etc.), reporting to Parliament through the department

Includes bi-monthly newsletter, Canadian Government Programs and Services.

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In response to many requests from subscribers, we have created this value-packed combo. Both are widely regarded as essential publications for all organizations. Canadian Business Management Manual provides practical guidance and information for business managers covering a wide range of key topics. Government Assistance Manual offers comprehensive guidance to hundreds of federal and provincial government assistance programs for Canadian business.

Includes monthly newsletter, Management Matters.

If you would like more details about this product, or would like to order a copy online, please click here.

This handy, pocket-sized reference guide is an ideal resource for managers in both union and non-union environments. Basic Supervisory Management and Labour Relations provides practical advice on how to effectively handle day-to-day supervisory issues.

If you would like more details about this product, or would like to order a copy online, please click here.

"I have definitely learned more about this topic after the seminar. As a planning manager, i could apply what I have learned today to my job when interacting with senior management and co-workers."

"The webinar was very effective from the perspective of a leader."

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Webinar information current as of November 20, 2008

At one time or another, we've all thought back to important meetings with colleagues and wished they had gone better? But rest assured that preparation can be even more important than hindsight. With the right training, you can approach your next meeting or conversation with a greater understanding of how to build rapport, and with better techniques for establishing credibility, dealing with conflict and moving people to action.

Learn how to:  

• Gain buy-in from an individual or a group
• Get individuals to open up to your perspectives
• Flex your communication style to deal with conflict or to motivate
• Deal with conflict in an influential manner
• Understand how different people communicate

Speaker

Suzanne Stevens is the President, and Founder of Ignite Excellence Inc. (www.igniteexcellence.com), a training and development company specializing in influential face-to-face communications. Suzanne is highly sought-after, energetic speaker who has traveled all over North America, Europe, Africa, and Australia to train and keynote speak.

Suzanne has more than 20 years of experience in sales, marketing, and training. She has trained more than 10,000 people at every level of corporate structure, building verbal and kinetic communication skills that drive competitive advantage and differentiation at both an individual and corporate level. Many leaders in their field use training programs from Ignite Excellence. Clients' industries include Engineering, Accountants, Health Care, Technology, Manufacturing, Finance, Architecture, Media, and Public Relations. Suzanne was recently the keynote speaker at the Consulting Engineers Conference, and at FIDIC Conference (International Federation of Professional Engineers). Suzanne is a member of Canadian Association of Professional Speakers.

If you would like more details about this product, or would like to order a copy online, please click here.

"I am happy to say "How to Build Morale in Tough Times" webinar exceeded my expectations. It had information that was useable and realistic. I enjoyed hearing from speakers with years of experience that have been able to see results based on their recommendations."

"The webinar was easy to follow. The facilitators were very knowledgeable and interesting to listen to, and provided practical guidelines for building morale not only in tough times but at all times. A webinar is a great way to share information."

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Webinar information current as of April 30, 2009  

In this tough economic climate, building and maintaining high employee morale is critical to the health and competitiveness of your organization. Motivating and encouraging innovation is especially needed when you are asking employees to do more with fewer resources. During this archived webinar you will learn what is required at the corporate, team and individual level to build morale and engage your employees in tough times.

Areas to be covered:

• Factors that increase/decrease morale
• Corporate, team and individual responsibilities during tough times
• Strategies to increase your personal sphere of influence and personal control
• How to reduce fear and anxiety within your organization
• HR's role and responsibilities
• Best practices for private, not-for-profit and public organizations
• How to weather the ups and downs through the power of your employees

Speakers

Jenny Lewis
Jenny Lewis founded LEWCO Consulting Inc. in 1991, a company that focuses on building great businesses by building great people! She collaborates with organizations to achieve business results by creating engaging and empowering work environments. Her innovative approach to designing and implementing performance programs always start and are aligned with the client's strategic goals. She has over 27 years business experience including 17 years experience in leadership training

If you would like more details about this product, or would like to order a copy online, please click here.

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

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Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Develop skills to influence others
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over pres

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"Excellent information. Time well spend. Organizational readiness assessment information will be very helpful in determining start time for a mentorship program in our organization. When the time is right, this training has provided an excellent platform from which to set up a successful mentorship process."

"This session was valuable and had a useful structure with great tips for coordinating and supporting a mentorship program."

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Webinar information current as of November 6, 2008

Do you know how to create, implement and monitor sustainable mentorship programs in your workplace? If you want to assess your organization’s readiness for a new mentorship program, or if you’re trying to revive a struggling or dormant mentoring program, you’ll want to purchase this archived webinar.

Learn how to:  

• Dispel the myths of mentoring
• Determine drivers for mentoring, establish goals and roles, and develop a communication plan
• Recruit, select and match mentors and mentees
• Adopt best practices to achieve your mentoring program’s goals
• Develop strategies to address common mentoring challenges
• Assess your organization’s readiness to implement a mentoring program

Speaker

Jenny Lewis is the owner of LEWCO Consulting Inc., a company that focuses on building great businesses by building great people! She collaborates with organizations to create sustainable coaching and mentoring processes. Her innovative approach to designing, implementing and monitoring mentoring programs always start and are aligned with the client’s strategic goals. She has over 27 years business experience including 17 years experience in leadership training and development and performance consulting. Jenny also co-founded, designed and currently instructs the ‘Leadership Certificate program specializing in Leadership Coaching’ at Vancouver Community College.

Elaine Scollan is a senior associate with LEWCO and brings an extensive background in communications and mentoring. She has spent 27 years in Radio Broadcasting business focused primarily in news and information. Elaine has been the voice of hundreds of commercials and promos for a number of clients including non profit. Not only does Elaine have the ability to voice and deliver a variety of products bu

If you would like more details about this product, or would like to order a copy online, please click here.

Webinar information current as of October 9, 2008

 

When is the last time you really took stock of your HR strategy? Have you linked that strategy to your overall business plan? Do you have metrics in place to monitor its effectiveness? If your answers are shaky to any of these questions, your organization would benefit from some solid professional advice.

Learn how to:

• Audit your current HR strategy or plan
• Successfully link your HR strategy to the overall business strategy
• Analyze and prioritize areas for strategic improvement
• Develop a step by step plan for improvement of your HR strategy
• Present the case for strategic changes to your superiors
• Communicate the strategic changes to your organization
• Measure strategic improvement
• Make the connection between HR Strategy and return on investment

Speaker 

Tim McConnell, B.A, M.P.A., SPHR is a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strategic HR guidance to senior executives and clients in the public, private and not-for-profit sectors.

He is a winner of the Ross A. Hennigar Memorial Award from HRPAO. He is the published author of several articles on HR management, Compensation and Organization Design. Tim is a past-President of the Ottawa Human Resources Professionals Association (OHRPA) and a past-President of HRPAO.

McConnell HRC provides services to clients in three key areas: Human Resources Strategy, Compensation and Organization Design.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.

"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."

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Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

• Build the foundation for performance management
• Overcome implementation challenges
• Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

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