This is one of seven stories, showcasing what service user and carer (SUAC) involvement in social work education looks like, what makes it work and what benefits it brings. It has a significant role to play in shaping the next generation of practitioners.

SUAC involvement in social work education has been mandatory for 15 years now, so there is a lot of learning to share with others who can learn from this - transferrable to educators and practitioners working across public services, and relevant to policy-makers committed to mainstreaming person-centred – or person-led – approaches based on real partnership working between those who use and those who deliver services.

Summary
This story is based around role play sessions that are held between social work students at the University of Strathclyde and members of the service user and carer group. The role play is part of an exercise called Fitness to Practise, so students have to take part in a role play before they go out on placement (this is done with second year undergraduate students on the BA course as well as first year students on the Masters course). Previously these sessions were carried out solely between students, but that didn't seem to be working, with it being much harder for students to imagine each other as service users and to use that experience to inform their future work.

In this episode, Michelle from Iriss speaks to Tommy Whitelaw, who was a full-time carer for his late mother Joan who had vascular dementia. In 2011, he embarked on a walk around Scotland's towns and cities to collect hundreds of life story letters detailing the experiences of individuals caring for a loved one living with dementia.

Since then, Tommy has engaged with thousands of carers through his 'Tommy on Tour' blog and as UK Project Engagement Lead with the Alliance's Dementia Carer Voices Project. He gives talks to health and social care professionals and carer organisations across Scotland, to raise awareness of the impact of dementia on families and the importance of empowering carers in carrying out their difficult but vital role.

Freshly Squeezed aims to 'squeeze' information and inspiration from key influencers in social services in Scotland.

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Music Credit: Make your dream a reality by Scott Holmes

Roddy Samson, Kate Burton and Karen Carrick. A roundtable discussion on the embedding of welfare advisers in health and social care services, as an effective response to the impact of welfare reform.

The discussion involved Kate Burton, Public Health Practitioner at Scottish Public Health Network; Roddy Samson, Welfare Advice Service Facilitator at the Improvement Service; and Karen Carrick, Project Manager at the Improvement Service.

They discuss what a welfare adviser is, and detail the embedded model - its effectiveness, challenges and plans for it going forward.

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Music Credit: Make your dream a reality by Scott Holmes

In this episode, Michelle from Iriss interviews Trisha Hall, National Director of the Scottish Association of Social Work (SASW).

Since coming to Britain from the Netherlands in 1987, Trisha has worked in residential child care in West Yorkshire. After completing a degree in social work in 1993, she then worked in statutory social work services in the North East of Scotland as social worker, Team and Area Manager, and subsequently from 2003, in the voluntary sector as Regional Director and Head of Evaluation and Research. Throughout her career Trisha's main role has been the leadership and management of workers and service managers providing services.

Trisha has been a British Association of Social Work member since 1991.

Freshly Squeezed aims to 'squeeze' information and inspiration from key influencers in social services in Scotland.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan speaks to Gerry Tougher, Public Engagement Officer at East Renfrewshire Council about Talking Points, a new approach to providing information and support to people in their local communities.

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Music Credit: Make your dream a reality by Scott Holmes

Write to Recovery is celebrating four years in 2018.

Erin Crombie (Group work facilitator) and John McCormack (Project Manager) from the Scottish Recovery Network give an update on the project four years on.

We also hear from Audrey and Dorothea, who share their experiences of using Write to Recovery.

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Music Credit: Make your dream a reality by Scott Holmes

A roundtable discussion on Talking Hope, a project exploring to what extent creating safe conversational spaces among diverse stakeholders helps cultivate hope in the context of young people considered to be at high risk.

The conversation involved Katherine Baxter, Research Associate on the project; Natalie Connell, Unit Manager at the Good Shepherd Centre; Eileen Bray, Mental Health Nurse at CAMHS (Ayrshire and Arran); and Liam Slaven, a care experienced young person and member of Star Board which aims to transform secure care in Scotland.

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Music Credit: Make your dream a reality by Scott Holmes

Talking Social Work was an event held on 13 September 2018 to mark the 50th Anniversary of the Social Work (Scotland) Act 1968 - to celebrate, reflect on the journey so far and look to the future.

Claire Ferrier, social worker with Perth and Kinross Council within the Adult Care Team talks about the risk of not demonstrating care, the risk of not demonstrating trust and the culture of social work and relationships with service users.

Claire won the Jo Campling Memorial essay prize from the journal of Ethics and Social Welfare. The award was for Claire's practice study on 'risk' in social work which was subsequently published in the journal.

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Music Credit: Make your dream a reality by Scott Holmes

Talking Social Work was an event held on 13 September 2018 to mark the 50th Anniversary of the Social Work (Scotland) Act 1968 - to celebrate, reflect on the journey so far and look to the future.

Jane Martin, Chief Social Work Officer at Dundee City Council reflects on her social work journey, the changes she's seen and her views of the future. Jane is a qualified social worker with over 35 years experience, mainly within children's services and community justice, having worked mostly in Fife and Dundee.

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Music Credit: Make your dream a reality by Scott Holmes

Talking Social Work was an event held on 13 September 2018 to mark the 50th Anniversary of the Social Work (Scotland) Act 1968 - to celebrate, reflect on the journey so far and look to the future.

Colin Turbett, qualified as a social worker in 1978 and spent the next 37 years in urban and rural front line fieldwork settings in the west of Scotland, finishing his career as a children and family team manager in North Ayrshire.

He is the author of the recent publication, Community social work in Scotland: a critical history 50 years after the Social Work Scotland Act 1968. He reflects on social work work from the early 1960s to the present day.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan speaks to Jill Keegan, Community Development Adviser with Outside the Box, an equalities charity that focuses on community development support across Scotland and the UK.

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Music Credit: Make your dream a reality by Scott Holmes

Michelle Drumm speaks to Emma Scott, who was the winner of the Bright Spark Award at the Scottish Social Services Awards in 2018. This award aims to recognise a young person who is excelling in the work they do in the sector.

Since leaving high school in 2014, Emma began an apprenticeship at Peartree Nursery in East Lothian. She has gained an SVQ Level 3 and has lots of hands-on experience with children of different ages and situations.

Freshly Squeezed aims to 'squeeze' information and inspiration from key influencers in social services in Scotland.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan speaks to Ethan Young, Civic Participation Officer at Inclusion Scotland about Access to Politics, a project which aims to support disabled people into politics.

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Music Credit: Make your dream a reality by Scott Holmes

Iriss attended the Social Pedagogy Professional Association's conference Growing up, growing old and staying well in Edinburgh on 28 September 2018.

We spoke to a number of academics and practitioners about social pedagogy and the value it brings to practice.

These included Mark Smith, Professor of Social Work at the University of Dundee; Lotte Harbo, Social Professor at VIA University College in Denmark; Gabriel Eichsteller from ThemPra Social Pedagogy; Gemma Campbell, a practitioner at Kibble Education and Care Centre; and Graham McPheat, Senior Teaching Fellow in Social Work at the University of Strathclyde.

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Music Credit: Make your dream a reality by Scott Holmes

On 24 October, Iriss attended Navigating Troubled Waters: Women in social work education in Scotland seminar, where we heard from Emeritus Professor Viv Cree and Dr Mary Mitchell about a study funded by the Carnegie UK Trust, which began with the realisation that women in the academy fare less well than men across all disciplines: they are less likely to be promoted, they earn less pay, and they are much less likely to become professors.

What this means for the discipline of social work education is explored.

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Music Credit: Make your dream a reality by Scott Holmes

Iriss.fm is delighted to broadcast an episode on the work of Plumtree, an Australian not-for-profit organisation that provides support for young children from birth to 8 years old with a developmental delay or disability and their families.

Sylvana Mahmic (CEO) and Dr Melanie Heyworth (Peer Worker) tell the story of Now and Next, a project that has been successful at involving families as peer workers in early childhood intervention.

Three key messages:

Peer workers offer unique benefit to families of young children with disabilities that are not available through existing services, but which are complementary to them. Benefits include feelings of leadership, agency and community. Learning from mental health practice could be applied to the disability sector, so there was no need to spend time reinventing the wheel. It made it cost effective, quick and provided maximum benefit. Implementation of peer work into any existing organisation will face challenges and barriers, but these can be mitigated by pre-emptive organisational action.

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Music Credit: Make your dream a reality by Scott Holmes

Co-production Week (#CoProWeekScot) was held from the 19-25 November and provided an opportunity to learn, discuss and celebrate how co-production puts people and communities at the heart of the support and services they're part of.

Iriss.fm spoke to Sam Jordan from the Scottish Community Development Centre (SCDC) about what Co-production Week is and some of the activities that took place over the week.

Kieran and Abbie from Young Moversor Yo Mo talk about the work they do to involve children and young people in co-production and the event they led for co-production week.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan speaks to Steven Thomson, Creative Director and CEO of Outspoken Arts, a professional and creative organisation interested in work which references cutting edge social issues such as creative learning for young and vulnerable people, stories of migration and asylum, issues affecting LGBT people, disability, ethnicity, creative ageing and social health and well-being.

The organisation represents diverse communities and recognises that equality, equal and human rights are now very much the focus of mainstream society, civic and organisational culture and its shifting sense of identity plays an increasingly influential role in this.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan speaks to Ian Buchanan about Disability Equality Scotland, focusing more specifically on Disability Access Panels.

As the umbrella body for Access Panels in Scotland, Disability Equality Scotland offers support and training opportunities to help Access Panels operate efficiently, link together as a network and learn from each other.

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Music Credit: Make your dream a reality by Scott Holmes

For the launch of Learning Disability Week 2019, Michael McEwan spoke to Libby Clement from Scottish Commission for Learning Disability (SCLD); James Morton, Bake Off finalist; and Jonathan McKinstry, a nominee in the 2018 Learning Disability Awards.

This year's theme is 'community'. Communities are at their best when everyone is active in their community, connected to people within their community, and feels included by their community.

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Music Credit: Make your dream a reality by Scott Holmes

On 8 February 2019, Michelle from Iriss had a conversation with Kate Samuels from Generations Working Together about the work it does to promote and support intergenerational practice.

She also chatted to Keith Mitchell and Natalie Stewart from Glasgow's Golden Generation; and Charlotte Craig from Impact Arts about their intergenerational work.

Generations Working Together is holding its annual conference on 6 March in Glasgow. You can book a place on their website.

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Music Credit: Make your dream a reality by Scott Holmes

Has self-directed support been the transformational and radical policy that it was set out to be?

Dr Charlotte Pearson and Professor Nick Watson spoke to Stuart Muirhead from Iriss about their research on the policy - what the results reveal about the implementation of self-directed support in Scotland.

Charlotte was one of the authors of our 2012 Iriss Insight, Self-directed support: preparing for delivery.

We also produced a recent evidence summary titled, Self-directed support and workforce development, which explores how the social care workforce in Scotland can be further developed to deliver self-directed support.

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Music Credit: Make your dream a reality by Scott Holmes

Social Security Scotland is an Executive Agency of the Scottish Government that is tasked with managing a number of devolved benefits to improve the lives of Scottish people.

These benefits include pregnancy and baby payment, Carers' Allowance, disability benefit and housing and heating support.

Michael McEwan spoke to Rachael McKechnie about Social Security Scotland's work to date and its ambitions for the future.

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Music Credit: Make your dream a reality by Scott Holmes

On 11 March, Stuart Muirhead from Iriss hosted a group discussion on the Duty of Candour with representatives from the Scottish Social Services Council (SSSC), the Coalition of Care and Support Providers (CCPS), the Care Inspectorate and Care Concern Group.

We hear more about the Duty of Candour provisions which set out what needs to happen when unexpected or unintended harm has occurred to a person, and the views of organisations that represent the health and social care workforce in Scotland.

In partnership, the SSSC has produced an e-learning module on the Duty of Candour to support implementation.

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Music Credit: Make your dream a reality by Scott Holmes

Michael McEwan, our roving reporter on disability issues, chats to Ruth Foster, a tutor at Waterbaby Arts and two of the dancers involved in the Dirty Feet programme, Sandy and Maureen Graham.

We hear about the work of Waterbaby Arts and the experiences of Sandy and Maureen.

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Music Credit: Make your dream a reality by Scott Holmes

The newly qualified social worker conference titled, Shaping our future: relationships matter, was held on 31 May 2019 in at the University of Strathclyde in Glasgow. 

Iona Colvin, Chief Social Work Adviser at Scottish Government, spoke about the importance of relationships at strategic level, within and across government, and how the role of social work has changed to be located within organisational partnerships with the aim of delivering more seamless services for people.

She also talks about the unique contribution of social work as a holistic relationship-based profession, what they are doing with others to raise its profile, plan for the future and support newly qualified social workers.

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Music Credit: Make your dream a reality by Scott Holmes.

The Centre for Youth and Criminal Justice (CYCJ) annual conference was held on 19 and 20 June 2019 in Stirling, with the theme 'Youth Justice Through the Ages'.

Michelle from Iriss spoke to some of speakers on the first day of the conference. These included Fiona Dyer, Interim Director at CYCJ; Bruce Adamson, Scotland’s Commissioner for Children and Young People; the Right Hon. Lady Dorrian, Lord Justice Clerk; Dr Tim Bateman, University of Bedfordshire; Rosie Moore, Independent Care Review and Co-chair of conference; and James Frame, Co-Chair of the conference. 

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Music Credit: Make your dream a reality by Scott Holmes.

The newly qualified social worker conference titled, Shaping our future: relationships matter, was held on 31 May 2019 in at the University of Strathclyde in Glasgow.

Jackie Irvine, Chief Social Work Officer at Edinburgh City Council and past President of social work Scotland, takes some time to reflect on how the practice environment in which social work operates has changed. She provides advice on making the most of relationships at work, as well as self-care strategies.

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Music Credit: Make your dream a reality by Scott Holmes.

Michelle Drumm interviews Kathryn Lindsay, who is the Director of Children, Families and Justice / Chief Social Work Officer for Angus Council. She is also the President of Social Work Scotland.

Since qualifying as a social worker in 2000, Kathryn worked as a practitioner across Angus and Dundee City Council justice services and in residential services at Rossie Young People’s Trust. She held senior posts in Dundee City and Angus Council in both Children’s and Justice Services before becoming Chief Social Work Officer in 2016. Kathryn has experience leading services that serve more than one local authority area and has an interest in collaborative service design.

She has a longstanding commitment to post qualifying learning, most recently achieving the Chief Social Work Officer Post Graduate Diploma at Glasgow Caledonian University. She has Masters in both practice and leadership based subjects and a particular interest in developing the workforce, promoting relationship-based practice and public protection.

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Music Credit: Make your dream a reality by Scott Holmes.

People First is an organisation run by and for people with learning disabilities.

Michael McEwan speaks to Rosie Smith, one of the members, who tells him about the work of the organisation. 

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Music Credit: Make your dream a reality by Scott Holmes.

An interview with Peter Macleod, Chief Executive of the Care Inspectorate and Chair of Iriss.

Peter graduated from Robert Gordon University with a degree in social sciences and a qualification in social work and began a career as a social worker in Glasgow in 1987.

In 1996 he joined Renfrewshire council as an area manager, responsible for adult, children’s and criminal justice social work, and in early 2007 was appointed head of children’s services and criminal justice for social work and the community health partnership.

In 2015, he was appointed Renfrewshire’s first director of a new children’s services directorate, bringing together children’s social work, education and criminal justice services.

He sits on the boards of MacMillan Cancer Support TCAT Programme and Scottish Government’s Re-aligning Children’s Services programme.

In his own words, he says, "I am ambitious for social care; I want people in Scotland to experience transformational, world-class care that makes a real and positive difference to their lives."

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Music Credit: Make your dream a reality by Scott Holmes.

On 16 September 2019, Iriss attended the launch of the Scottish Social Services Council's (SSSC) Careers in Care website which was created to highlight the wide variety of career opportunities available in the sector.

The resource demonstrates how people can build a career working with children and young people, in social services and healthcare settings, or as a social worker.

We spoke to social services practitioners who shared their career stories for use on the website.

In this first episode of three, Greg and Elaine, two residential care managers tell us about their journeys into careers in care. Charlotte and Tasha, two young people supported at the residential home, also provide their views on what it takes to be a residential care worker.

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Music Credit: Make your dream a reality by Scott Holmes.

On 16 September 2019, Iriss attended the launch of the SSSC's Careers in Care website which was created to highlight the wide variety of career opportunities available in the sector.

The resource demonstrates how people can build a career working with children and young people, in social services and healthcare settings, or as a social worker.

We spoke to social services practitioners who shared their career stories for use on the website.

In this second episode of three, Sarah, Gillian and Deborah, who work in various adult care settings, tell us about their journeys into and experiences of the profession.

Transcript of episode

Music Credit: Make your dream a reality by Scott Holmes.

The Life I Want is a partnership project in Greater Glasgow and Clyde that includes people with disabilities in the design of services.

Michael McEwan speaks to Donna-Marie Speir, the co-ordinator of the project. 

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Music Credit: Make your dream a reality by Scott Holmes.

Ensemble is a Loretto Care project that supports young people out of homelessness through song writing and music.

On 19 September, Michelle from Iriss travelled to Stirling to speak with Michael Timmons, Community Engagement Lead for the project, and Andrew Sinclair a participant and volunteer. Ensemble received ‘A 'different approach’ award at the Scottish Social Services Awards 2019.

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Music Credit: Make your dream a reality by Scott Holmes.

Hannah Tweed from the ALLIANCE and Dianne Theakstone from Self-directed Support Scotland spoke to Iriss about the joint research they are undertaking on user experiences of self-directed support in Scotland.

This Scottish Government funded research intends to encourage and develop policy and best practice across the social care landscape.

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Music Credit: Make your dream a reality by Scott Holmes.

Dorothy Neriah is a a PhD student at the University of Edinburgh who is conducting research on rethinking how we understand, evaluate and undertake foster carer recruitment.

Michelle from Iriss had a conversation with her about how she came to focus on this topic, current practice in foster carer recruitment, and the benefits of rethinking the approach.

Contact Dorothy about her research: dorothy.neriah@ed.ac.uk 

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Music Credit: Make your dream a reality by Scott Holmes.

Get into Care is a recruitment campaign that supports less advantaged young people to work in the care sector. It is a partnership of Crossreach and the Prince's Trust Scotland.

Corrine Morrison-Gillies, Head of HR Operations and People Development at Crossreach spoke to Iriss about this award winning programme. Charlene, a young woman involved in the programme also shared the story of how she was supported into work by it.

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Music Credit: Make your dream a reality by Scott Holmes.

Michael McEwan interviews Michael Byrne, the founder of LETS (Lived Experience Trauma Support) and author of Poems From A Mod: My Journey Through Trauma, Recovery And Survival. 

Michael was diagnosed with Complex Post Traumatic Stress Disorder based on many traumatic events in his life, including abuse as a child, the murder of his father and surviving the Clutha disaster. In April 2017 he had a devastating breakdown which was complete in late January 2018. Since then he has been in recovery.

Health warning: This episode describes scenes of traumatic events that listeners may find disturbing. 

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Music Credit: Make your dream a reality by Scott Holmes.

An interview with Alistair Brown, National Director of the Scottish Association of Social Work (SASW). 

Alistair grew up in Falkirk and has been practising in Scotland in statutory roles and as a Mental Health Officer and independent social worker over the last 10 years. Prior to this he practised in and managed youth mental health services in New Zealand for nine years.

He has had many voluntary roles at SASW over recent years as a member/practitioner including chair of MHO Forum, Chair of SASW governance committee and SASW representative on the British Association of Social Work board of directors. He remains on shift duty occasionally as an emergency social worker and is a member of the Mental Health Tribunals for Scotland.

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Music Credit: Make your dream a reality by Scott Holmes.

Humans of Scotland is a campaign that highlights the voices of those with long term conditions, disabilities and those who are unpaid carers.

Michael McEwan interviews Angela Millar, the campaign lead and two people who share their stories as part of the campaign, Raven Lane and Michael Byrne.

Read the Humans of Scotland book.

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Music Credit: Make your dream a reality by Scott Holmes.

'There’s More to Care than Caring' is a Scottish Government-led adult social care recruitment campaign which was launched in January 2020. It aims to encourage people to take up a career in care.

Michelle from Iriss had a conversation with Lorraine Gray, Chief Executive of SSSC, about the purpose of the campaign, the importance of adult social care work and how people can get involved in promoting the campaign.

Campaign website: https://caretocare.scot/

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Music Credit: Make your dream a reality by Scott Holmes.

On 27 March 2020 Iriss spoke to Eona Craig, Chief Executive of Articulate Cultural Trust about its work to support care experienced young people, and how the organisation has managed to continue to deliver services in the midst of the Coronavirus pandemic.

Articulate works with often socially isolated care experienced young people in Scotland, challenging loneliness, supporting connectivity and promoting physical and mental well-being.

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Music Credit: Make your dream a reality by Scott Holmes.

Dr. Ossie Stuart is an academic researcher and an independent equalities consultant, who has written key works on race, disability and social care. He is a wheelchair user and firmly believes that we are all entitled to fully participate in society and have control over our own destinies. These two ideas have heavily influenced everything he has done, and will do, in his working life.

Ossie receives a direct payment and uses it to employ personal assistants. Michelle from Iriss had a conversation with him about how he’s managing in the current crisis.

He offers some helpful advice and has also created a blog, titled Social care: a user's voice to share his views.

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Music Credit: Make your dream a reality by Scott Holmes.

Cumbernauld Action for Care of the Elderly or CACE is an organisation that supports improved wellbeing and quality of life for older people in Cumbernauld.

We spoke to Margaret Riley, Chief Executive of CACE about how the organisation is managing in the Coronavirus outbreak.

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Music Credit: Make your dream a reality by Scott Holmes.

Improving justice in child contact is a project exploring child contact decisions in families affected by domestic abuse. It is funded by the European Union’s Rights, Equality and Citizenship Programme (2014-2020). Child contact is understood to be the systems and court processes which decide whether and how a child sees a parent that they are not living with.

It is a partnership project across Bulgaria, Cyprus, Portugal, Romania and Scotland.

Professor Kay Tisdall from the Childhood and Youth Studies Research Group at the University of Edinburgh, and Dr Marsha Scott, CEO of Women’s Aid kindly gave me their time to talk about the project.

Note: This episode was recorded before the implementation of social distancing requirements due to COVID-19. However, we are aware that those requirements create particular concerns around child contact and domestic abuse and that this content is therefore relevant to COVID-19 responses. Read: Supporting women and children affected by domestic abuse throughout COVID-19.

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Music Credit: Make your dream a reality by Scott Holmes.

Creative Commons has joined forces with other legal experts and leading scientists to offer a simple way for universities, companies, and other holders of intellectual property rights to support the development of medicines, test kits, vaccines, and other scientific discoveries related to COVID-19 for the duration of the pandemic. The Open COVID Pledge grants the … Read More "Open COVID Pledge: Removing Obstacles to Sharing IP in the Fight Against COVID-19"

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Creative Commons is changing its legal code correction policy for official translations of the Version 4.0 licenses and the CC0 public domain dedication. In order to maintain the integrity of our firm commitment to honor official translations as legal equivalents of the original English 4.0 version and the original English CC0 1.0, CC will correct … Read More "Update to CC’s Policy on Legal Code Corrections"

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You’ve heard the stories: engineers 3D printing face shields in their basements; do-it-yourself hobbyists sewing face masks; and fashion designers crafting personal protection gowns.  Globally, people are trying to help fill the medical supply gap caused by the COVID-19 pandemic through open-source medical hardware. It’s a heartwarming display of global ingenuity, innovation, and collaboration. In this … Read More "Open-Source Medical Hardware: What You Should Know and What You Can Do"

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New beginnings at WIPO  On March 4, Daren Tang was nominated director general of the World Intellectual Property Organization (WIPO), the United Nations agency dealing with intellectual property matters. Tang is currently the chief executive of the Intellectual Property Office of Singapore (IPOS) and his six-year term as top WIPO official will start on October … Read More "Does WIPO’s New Leadership Have the Vision to Shake Up Global Copyright Policy-Making?"

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