Colin Fisher, associate professor at University College London's School of Management, conducted in-depth studies at several companies to determine how managers can effectively help employees who need assistance without demoralizing them. He found that the most effective helpers were the ones who clearly communicated their intentions, timed their interventions at points when people were most receptive, and figured out a rhythm of involvement that best suited their needs. He shares examples from different firms to illustrate what works and what doesn't, in person and online. Fisher is the coauthor of the HBR article "How to Help (Without Micromanaging)."

Susan McPherson, communications consultant, says many people feel strange reconnecting in person with colleagues after an extended period working in physical isolation. To help shake off the rust, she offers simple tips in a “Gather, Ask, Do” method. It's not just about networking, she says, but about finding simple connection points with others that can truly help you succeed. McPherson is the author of the book "The Lost Art of Connecting."

Kyle Jensen, associate dean at the Yale School of Management, has seen firsthand just how tempting it is for entrepreneurs to lie. As a startup founder himself, he says they have to be always "on" and ready to promote their venture. Another reason they’re incentivized to exaggerate is that while many startups fail, successes can become billion-dollar enterprises. Finally, Jensen argues, misrepresenting is relatively easy to get away with in a field of unproven potential. He talks through infamous examples of entrepreneurs distorting the truth and how to change startup culture for the better. Jensen is a coauthor of the HBR article "Entrepreneurs and the Truth."

Alexandra Feldberg and Tami Kim, assistant professors at Harvard Business School and the University of Virginia Darden School of Business, respectively, say companies are overlooking an important place to root out bias: on the front lines with customers. While many firms are promoting a more equitable workforce through their HR functions, too few firms even realize how costly bias can be in everyday interactions between workers and customers. The researchers explain how organizations can identify and address this overlooked problem. Feldberg and Kim are the coauthors of the HBR article "Fighting Bias on the Front Lines."

A decade ago, the U.S. Supreme Court changed the rules on how businesses could donate to political campaigns. Since then, hundreds of millions of corporate dollars have been spent on local, state, and federal elections, often without transparency. Many CEOs and boards feel this is the only way they can curry favor with policymakers. Dorothy Lund, an associate professor of law at the University of Southern California, and Leo Strine Jr., counsel at Wachtell, Lipton, Rosen, and Katz and a former Chief Justice of the Supreme Court of Delaware, say this isn't just bad for democracy. It's bad for business because it distracts companies from innovation and growth and risks serious backlash from consumers, employees, and shareholders. They suggest ways to dial back corporate political spending and improve the economy for all. They are the authors of the HBR article "Corporate Political Spending is Bad Business: How to Minimize the Risks and Focus on What Counts.”

Jonathan Gottschall, a distinguished fellow at Washington & Jefferson College, has researched storytelling and its unique power to inspire. But as he spoke at business conferences and grew aware of the popularity of storytelling in the corporate world, he came to realize just how much stories can also manipulate and destroy. From addressing climate change to the Theranos scandal, he explains the ins and outs of stories and argues for establishing a culture of honest storytelling in business. Gottschall is the author of the book "The Story Paradox: How Our Love of Storytelling Builds Societies and Tears them Down".

Rolling Stone launched in 1967 with a mission to not only redefine music journalism but also chronicle important societal changes. Under the leadership of founding editor and publisher Jann Wenner, it published work from some of the 20th century’s greatest writers, reporters, designers and photographers. He explains how he identified and managed that talent and shares other lessons from his five decades at the forefront of rock and roll. Wenner is the author of "Like a Rolling Stone: A Memoir."

From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to have gotten a lot more difficult – even dangerous -- over the past few years. It's important that organizations understand the experience of frontline workers now, and help to better protect their employees, says Christine Porath, professor of management at Georgetown University. She's studied incivility for 20 years, and has spoken to workers in many industries in the last few years about what it's like working with customers today - with stress, anger, and incivility seemingly on the rise. And she has advice for managers and leaders. Porath is the author of the HBR Big Idea article "Frontline Work When Everyone Is Angry."

Over the past few years, organizations around the world have invested in diversity, equity, and inclusion initiatives with varying results. But to achieve lasting change, they'll need to commit to that work for much longer, says Ella Washington, organizational psychologist and professor at Georgetown University’s McDonough School of Business. Her research shows that companies move toward DEI maturity in five stages (aware, compliant, tactical, integrated, and sustainable) and each takes time to work through. She explains why some organizations get stuck, and how to overcome those challenges. Washington is author of "The Necessary Journey: Making Real Progress on Equity and Inclusion" and the HBR article "The Five Stages of DEI Maturity."

Many people blame the shortage of low-wage workers on the enduring impact of the pandemic. But management professor Joseph Fuller and senior researcher Manjari Raman of Harvard Business School say that the real reason has been long in the making. Their studies show that companies view low-wage workers as people who will be in the job only for a short time. Instead, the researchers find that these employees are loyal and want development and a clear path to career advancement. The researchers share practical suggestions for how leaders and managers can do better in hiring, development, and mentoring. Fuller and Raman wrote the HBR article "The High Cost of Neglecting Low-Wage Workers."

One of the first things we learn about people is what they do for a living. But the link between work and identify has moved far beyond that, especially in certain industries, geographies, and cultures. Many of us put everything we have into our jobs, expecting our careers to fulfill us. Author Simone Stolzoff argues for a different approach. He wants us to find work that keeps us engaged and gives us the security we need, while still allowing us to define ourselves in other ways. Drawing on research and real-life stories, he explains what it means to have a "good enough" job, and why this shift in thinking could be good not just for individuals but also for teams and organizations. Stolzoff is the author of The Good Enough Job: Reclaiming Life from Work.

Many leaders realize they need to change their organization’s culture to save the business. But employees usually resist change and stick to past norms. Jay Barney, professor at the University of Utah’s Eccles School of Business, studied leaders who successfully led culture change and found one thing in common: they created and spread stories. He says it's not about making up stories but taking action — in authentic, yet theatrical and memorable ways. The new stories then emanate throughout the workforce and rewrite the old narrative. Barney explains the six rules of this practice that leaders need to follow. He’s a coauthor, with Manoel Amorim and Carlos Júlio, of The Secret of Culture Change: How to Build Authentic Stories That Transform Your Organization and the HBR article “Create Stories That Change Your Company’s Culture.”

After 15 years leading the parent company of KFC, Pizza Hut, and Taco Bell, David Novak wanted to help others become better leaders. He believes the key is to put learning at the center of everything you do, whether you’re an entry-level worker or a multinational executive. Novak outlines three main areas for learning: from your own life experiences, from the people and situations available right now, and from the habit of curiosity. Above all, he says the most effective leaders turn their learnings into action, something that takes insight and practice. Novak’s new book is How Leaders Learn: Master the Habits of the World's Most Successful People.

The A5 planner world has a new player for 2016 with the introduction of the completely customizable Simple Stories Carpe Diem planner.

Builders have too many new homes on their hands. But before they slash prices, they have another option: sell to investors in the rental market.

A Spirit Airlines flight diverted after being shot on approach to Haiti. JetBlue and American flights were also found to have been struck by bullets.

The Japanese conglomerate was part of an investment round unveiled by OpenAI last month that valued the ChatGPT maker at $157 billion.

Thank you Australia! Public helps NFSA restore Proof

NFSA brings restored classic Proof back to the big screen at MIFF

Rare Paralympic history preserved by NFSA

Vietnam War classic The Odd Angry Shot digitally restored for Canberra premiere

Modern knowledge management and training are perfect complements to each other?the peanut butter and jelly for your breakfast toast.

Qantm AI will incorporate SQream's offerings to streamline data analytics for complex insights across industries

Luggage repair and claims specialist selects Rootstock Manufacturing Cloud ERP to transform global operations and support future growth??

TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

This latest release leverages technologies from OpenAI, Meta, and Google

Versium's Dedupe allows users to compare data points across various fields

Look at this checklist before you open a retail store.

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I’ve had bare subfloor in my kitchen since one day back in 2015 when I was definitely not starting my kitchen renovation, but also happened to have a dumpster and my house and was probably drinking beer and decided to indulge in my favorite beer-drinking sport… hitting something with a hammer. Which is how this […]

Kiran Gauthier writes: I was checking the web pages for Active Statistics and Regression and Other Stories and although I saw that Active Statistics is meant to accompany Regression and Other Stories, I was wondering how you would recommend reading … Continue reading →

Shane Frederick writes: Trivia question for you. I kept temperature records for 100 days one year in Boston, starting August 15th (day “0”). What would you guess is the correlation between day# and temp? r=??? Shane sends me this kind … Continue reading →

The average abandoned cart rate is 70%. That’s every seven out of ten of your store customers who set up their cart don’t complete their purchase—your WooCommerce cart page is leaking money! You can fix this by customizing it. Adding your brand, upsell offers, discount coupons, and trust-building elements are great ways to make customers […]

The post How to Customize Your WooCommerce Cart Page for More Sales! appeared first on Elegant Themes Blog.

The New Mexico Workers' Compensation Administration announced that Doug Christopherson was appointed as the agency's newest judge. Doug Christopherson Christopherson will fill the vacancy created by the retirement of Leonard Padilla in…

The bizarre life and legacy of Paul Erdős, the most prolific mathematician ever

The origin of the decimal point, a powerful calculation tool, has been traced back to a mathematician who lived during the Italian Renaissance

The Commonwealth Court of Pennsylvania ruled that an injured worker was precluded from trying to challenge the validity of his settlement agreements with his employer. Case: May v. Dana Corp., No.

Shipping giant Maersk Line Ltd. agreed to end a policy requiring workers to notify the company of any safety concerns before contacting the Coast Guard, the U.S. Department of Labor announced. Maersk…

The Intermediate Court of Appeals of West Virginia upheld the denial of benefits to a widow, finding she failed to prove that her husband's death was caused by his occupational exposure…

A divided West Virginia Supreme Court ruled that the doctrine of collateral estoppel did not bar a worker who failed to prove his occupational disease claim from seeking a civil…

The West Virginia Intermediate Court of Appeals ruled that the Workers’ Compensation Board of Review erred in applying the standard of compensability for occupational pneumoconiosis to a widow’s claim for…

The Texas Department of Insurance said it closed seven Division of Workers’ Compensation field offices along the Gulf Coast in response to Hurricane Beryl. The department said it closed both field…

Two companies were fined a combined $650,000 after a worker died in an apple storage facility that had a low oxygen level to prevent fruit from spoiling, the Washington State…

The Claims Specialist's Start Guide: CA Adjuster Cert Process, Historical Overview, Organizational Structure of WC System, WC Terms and Concepts, Basic Benefits & TD and SJDB Vouchers.

Join us for "A Brief History and the State of Medical Treatment".

"Work Comp Matters" - the central location for all your workers' compensation, employment and labor law matters. Steve Appell hosts this weekly podcast from sunny southern California - presenting some…

This session highlights the successes of a unique partnership between City of San Diego and Institutes of Health, a company specializing in the delivery of biopsychosocial care. Panelists will underscore…