At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.

It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.

Businesses are facing major changes in the way they operate and the way they interact with clients, partners and suppliers. These changes, which are rooted in uncertainty, often challenge our business confidence as leaders at the highest level.

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.

The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.

In today's fast-paced world, many people in the trades are seeking a deeper sense of meaning and purpose in their lives. One area where we can find this sense of meaning is in our professional roles, particularly when we provide leadership.

 A concept gaining widespread interest is that of the self-managing company. The aim? To liberate leaders from operational minutiae, paving the way for strategic foresight and innovation.

The service industry needs both data and emotion. Emotional intelligence is crucial to balance them. Strive to understand the 'why' behind the numbers, promote emotional intelligence, pilot programs, open feedback channels, and keep an eye on the long game.

Trust-building in corporate culture often used to involve dramatic events like fire-walking retreats, placing the onus of risk and trust on team members. However, there's now a shift towards recognizing trust-building as a daily, intentional effort integral to creating positive workplace environments.

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.

Nine individuals have been indicted on a total of 42 counts related to a series of alleged actions and inactions that created the historic injustice of the Flint Water Crisis.

The American Supply Association (ASA) recently joined the Alliance for Water Efficiency in its appeal to the United States Department of Energy related to allowable flow-rate changes for multi-head showers, and the subsequent negative affects it will have on business operations for ASA members, as well as overall negative water-efficiency consequences that will result.

Abacus Plumbing's whole-house carbon water filtration, softener and reverse osmosis equipment can dramatically reduce water contaminates.

Puronics is a residential and commercial water treatment products and services provider operating four company-owned service centers.

Lead contamination in drinking water poses serious health risks, and even low levels of lead exposure can cause permanent cognitive, academic and behavioral difficulties in children.

There’s no doubt about it, concern over water quality is becoming more prevalent. One just had to walk the trade show floor during the 2022 Kitchen & Bath Industry Show (KBIS) to see plenty of new water filtration and management systems, some even dispensing sparkling water by user preference.

A proposed series of U.S. Environmental Protection Agency (EPA) regulations that set maximum contaminant levels (MCLs) for per- and polyfluoroalkyl substances (PFAS) and other so-called ‘GenX chemicals’ are set to go into effect in the fall.

Franklin Water Treatment provides products, services, and system solutions for residential, commercial, and industrial point-of-use and point-of-entry water treatment products, in a wide variety of markets and applications.

Leading up to the SDWA anniversary in December, AWWA will continue to recognize the Act’s significant contributions to improving and protecting water quality and emphasize the need for continued investment and scientific evaluation to address emerging challenges.

NSF International Standard 53 is internationally recognized as the benchmark for water filtration systems’ effectiveness in reducing specific health-related contaminants. 

The APEX Awards are based on excellence in graphic design, editorial content and the ability to achieve overall communications excellence. 

Appendix M of the IAPMO Uniform Plumbing Code, or the Water Demand Calculator, was integrated into the California Plumbing Code on July 1. It provides a new method for sizing water pipes in residential buildings. For Villara Corp., a leading plumbing and HVAC contractor in Northern California, it remains business as usual, having used the calculator for over five years to construct over 5,000 single-family homes.

T&S offers two versatile hand wash sink options, each available in single or two-hole configurations, with both sensor and manual faucet options, providing flexibility to accommodate various installation requirements.

The product launch also includes a new size, the EZ71 (photo left). All three EZ Series models, including the popular EZ98DV and the EZ111DV, will continue to carry a 25-year warranty on both their primary and secondary stainless steel heat exchangers. 

Stuart’s Plumbing has been a family business for more than 28 years. The company was established in 1990 by the late Stuart Baldick Jr. But after 10 years of owning the franchise, he decided to branch out and establish his own brand.

Named after a local mountain and using the colors of the state’s only four year university, Aspen Mountain Plumbing’s trucks remind all the locals of home. 

People join the trades for many reasons, family business, a desire for little to no school debt, etc. 

After working together at a national plumbing franchise, Jeff Morgan and Bob Miller knew there had to be a better way to treat plumbers. So, in 1997, they decided to leave and start their own company, and Morgan Miller Plumbing was born.

“The right call any time of year” is the perfect slogan for Asheville, North Carolina-based Four Seasons Plumbing. The company was founded in 2006 by husband and wife team, Max Rose and Rachel Rose, thanks to a monetary gift from Max Rose’s grandmother.

Edwards Plumbing & Heating, a third-generation contracting business, was founded back in 1948 by Charles W Edwards. Charles Edwards, a pipefitter by trade prior to WWII, became a Navy Seabee, building runways in the pacific.

It’s not often that a 27-year-old decides to start his own contracting company, but in the case of Ryan Osterkamp, that’s exactly what happened.

With homes now doing dual duty as both a residence and a workplace, many people are spending double the time in the same space. This lifestyle shift has launched a home-renovation trend for people who are looking to change their current living spaces to better align with the needs of life and work in one place.

Ever since the RPA was formed, members have taken advantage of the great benefits the alliance has to offer, such as codes and standards advocacy, a job center network, obtaining and creating valuable education, the annual Radiant Flooring Guide, newsletter subscription, discounts for IAPMO products and services, access to webinars and more. RPA members are professionals from all facets of the radiant profession, including manufacturers, installers, engineers, architects, students, apprentices and inspectors.

The luxurious Wythe Hotel in Brooklyn, New York, was once a waterfront barrel and rope factory. This renovated structure now has 72 boutique guest rooms. As part of the update, it was important to retain the character of the original turn of the century building, which opened in 1901. In order to convert the cold, utilitarian factory space into comfortable rooms, a major mechanical update was required. By adding radiant floor heat, they were able to meet and exceed the comfort benchmark of a modern-day hotel while balancing for energy efficiency.

REHAU’s EVERLOC+ R-20 manifold connectors for hydronic applications support leak-free reliability in a one-piece assembly including an EVERLOC+ insert with a pre-installed O-ring and swivel nut.

Radiant heating and cooling systems are not new to the North American market, but there’s a strong trend toward incorporating both, especially for tightly controlled environments such as commercial spaces.

Within the halls of our recent meetings, the RPA community witnessed a defining moment. Committees were not just formed; they were crafted as engines of change.

MrPEX’s Integrated Dynamic Control (IDC) is a PC-based intelligent control system which delivers optimized comfort and maximized efficiency.

The NextGen Boiler is a hydronic appliance that when installed, allows the homeowner to have peace of mind about their radiant heat applications.

Viega’s Hydronic Mixing Block is a mixing device and boiler control with a built-in circulator and microcontroller.

When Jason Gaspard, owner and project manager at Select Mechanical Services, was looking to finish the basement of his Maple Grove, Minnesota-based home, he knew he wanted radiant heating in the space.