b Archived Webinar - Master Negotiation Skills By www.cch.ca Published On :: Thu, 12 Nov 2009 14:09:48 GMT "Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."- Stacy Beaven, Webinar Participant "If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."- Paul Stratford, Webinar Participant Webinar information current as of October 15, 2009 Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery. During this webinar you will: Learn how to negotiate with increased confidence and professionalism Come to the table incredibly well prepared Understand where your negotiation style works for you and where it works against you Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar. Speaker Dr. Brad McRae Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Leadership By www.cch.ca Published On :: Thu, 12 Nov 2009 13:59:08 GMT "Brad McRae's use of stories to teach provided a real connection to the material provided." - Bernadette Welham, Director Human Resource Services Webinar information current as of October 22, 2009 What does it take to foster a culture of leadership? During this archived webinar Dr. Brad McRae, CSP will give you the tools you need to implement a strategic plan that encourages the growth and development of effective leaders. You will compare the traits of Managers vs. Leaders as well as the actions, skills and strategies that HR professionals need to foster within their organizations to optimize leadership. Key Learning Objectives: Use the Leadership/Management Grid to maximise both the leadership and management potential within your organization Apply effective leadership strategies with examples from contemporary Canadian leaders Understand how Master Leaders motivate themselves and their organization to levels beyond their highest expectations by developing ‘Tipping Point’ Goals Get the tools you need to create a culture of Leadership Excellence Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Leadership/Management Evaluation Form™ will be provided in this archived webinar. Speaker Dr. Brad McRae Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of The Seven Strategies of Master Leaders: Featuring Key Insights from 32 of Canada’s Top Leaders. Brad is also a graduate of Harvard Business School’s Leadership Best Practices Program. Brad has written seven other books including The Seven Strategies of Master Negotiators and The Seven Strategies of Master Presenters. He has presented in Canada and the US as well as in Australia, the Caribbean, Mexico, Africa and the UK. Brad is also the publisher and editor of The Atlantic Leadership Development Newsletter. Format The following is required to access the archived webinar: Flash Player installed in your computer an Internet connection a sound card This archived webinar will include: PowerPoint presentation with slides Speaker and facilitator voice-over presenting the slides and answering pre-If you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Implementing Best Practices in Human Resources Management By www.cch.ca Published On :: Mon, 08 Mar 2010 14:07:12 GMT "Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"- Cheryl Petruk, HR Officer Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar. Webinar information current as of November 10, 2009 A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas: Employee Engagement Change Management The competencies HR professionals need to lead the evolution of HR in their organization Key Learning Objectives: Identify and discuss 8 key drivers of employee engagement Develop employee engagement ideas, strategies and plans Develop and execute highly effective change management plans Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management Speakers Michael Bennett, CHRPMichael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search. He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs. At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &If you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - How to Become an Effective Problem Solver By www.cch.ca Published On :: Wed, 11 Nov 2009 14:19:34 GMT "Today's session was extremely informative and useful in the workplace."- Kate Boyd, Webinar Participant "Today's session was great! I've read Mr. Hurson's book, Think Better, and this session provided a very helpful overview of how to put his methodolgy on problem solving into practice!"- Janice Parker, Webinar Participant Webinar information current as of June 18, 2009 In a difficult economic climate when organizations are forced to make the most of limited resources, innovative and productive thinking become important elements of a company’s success. The individual nature of each problem makes it a challenge to re-create a decision making process that has proven successful. There are, however, important strategic elements that cannot be overlooked when approaching a problem. This archived webinar will introduce you to a less subjective approach to problem solving that creates a solid framework for the execution of consistently sound business solutions. Learn how to: Understand a valuable approach to accurately defining and assessing the right problem to be solved Use an effective balance of creative and critical thinking skills in generating meaningful ideas Use the necessary tools needed to establish useful decision making criteria for any problem Understand the importance of considering all possible solutions and avoiding binary thinking patterns Be able to determine which ideas or courses of action should be considered for implementation, while remaining mindful of important resource requirements Speaker Tim HursonAuthor of “Think Better” (Mcgraw Hill, NY), named one of the Ten Best Business Books of 2008 by the Globe & Mail; Tim Hurson is an international pioneer in developing and presenting the principles of productive thinking. He has worked, lectured, and coached clients in 29 countries on six continents. He has spent over 30 years transforming products, workplaces and marketing programs. Now he helps to transform minds and companieIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Employer Branding for Tomorrow's Workplace By www.cch.ca Published On :: Wed, 11 Nov 2009 10:45:19 GMT "I enjoyed the webinar as it had very useful and relevant data that can be applied to the workforce."- Lynia Vincent, Human Resources Manager "We are a health care company facing competition for highly qualified clinical employees in a labour market shortage. This webinar provided practical steps to identify and better communicate our unique employee value proposition. These steps are not only creating increased current employee engagement but will be key to our future growth."- Diane Leaker, Director Quality & Organizational Development Webinar information current as of June 11, 2009 There is compelling evidence that suggests that a strong workplace brand is associated with high levels of employee engagement, improved customer satisfaction which translates into better financial results. This archived webinar will identify what you can do today to engage and retain top level talent and develop and implement effective recruitment marketing strategies. You will be provided with techniques and tools to strengthen and manage your employer brand in order to retain and attract the right people to your organization. Emphasis will also be placed on communicating your employer brand across the generations. Learn how to: Understand the benefits of developing a strong employer brands Get the tools you need to stand out as a leading employer Position your brand to become an employer of choice Use your reinforced brand to retain your top level talent and to streamline recruitment to attract the ‘right’ people Best practice tips to align employees with the organizational goals supported by your brand Speaker Linda F. LoveLinda Love is Senior Director, Human Resources at The Insurance Institute. Her career includes 20 years of Human Resources experience in various industries including insurance (P&C and Life), pharmaceutical, service, hospital and not-for-profit. She is currently a part-time faculty member at York University who teaches 2nd and 3rd year human reIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Employee Retention Strategies in a Recovering Economy By www.cch.ca Published On :: Tue, 20 Jul 2010 15:53:05 GMT "I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"- Jamie Grimoldby, Human Resources Manager "This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."- Grozdenka Stantcheva, HR Generalist Webinar information current as of May 4, 2010 With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization. Bonus - The following materials will be provided in this archived webinar: An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover" Supporting paper Question and Answer (Q&A) document Key Learning Objectives: three simple questions that will help boost retention potential a retention check for identifying your retention challenges and what can be done about them ten truths to keeping top talent (from recruiting to recognition) recognition strategies that don't cost and actually work retention tools for leading staff in a way that makes them want to stay knowledge of best practices for a recovering economy Speaker: Pauline FIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Change Management By www.cch.ca Published On :: Tue, 15 Mar 2011 10:39:45 GMT Webinar information current as of October 7, 2010 Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar. In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty. Key Learning Objectives: Gain a comprehensive scope of change management issues and the necessity for change management strategies Learn about developing the change management narrative and adapt the organization to the necessity for change Examine best practices and methodologies that work Learn how to build trust, get stakeholders input, buy-in and keep it Discover the positives of investing in change management processes; a sound organizational strategy Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity Look at change management gone wrong – what not to do Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change Speaker Jim McKibbin Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching. He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluabIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Archived Webinar - Advanced HR Strategy By www.cch.ca Published On :: Mon, 13 Sep 2010 10:31:05 GMT "The instructor was very thorough and knowledgeable about this HR topic. The information presented in this webinair will be a very effective tool in enchancing HR strategies for any size company in any type of industry." - Melanie Dillon, Webinar Participant Webinar information current as of June 3, 2010 Leverage your existing knowledge in the area of HR Strategy and join us as we take you a step further by exploring some of the complex issues around thex strategic alignment of your organization's goals and HR processes. Recognize the steps needed to transform HR from a 'business partner' to a 'business leader' by maximizing HR's contribution to organizational strategy and success. Key Learning Objectives: move past the basics and identify the factors that contribute to the strategic alignment of an organization's goals and HR decision making understand how to conceptualize a desired Strategic HR end state recognize the importance of linking HR Planning to competitive advantage create and implement an effective HR Strategy within your organization understand the importance of a leadership role for HR Bonus: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar. Speaker Timothy R. McConnell, B.A, M.P.A., SPHR, CMC Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strategic HR, Compensation and OD guidance to senior executives and clients in the public, private and not-for-profit sectors. He was an adjunct professor in the Advanced Program in HR Management at the Rotman School of Management, University of Toronto from 2002 to 2007 and currently teaches in the same program at the Telfer School of Management, University of Ottawa. He is also a former Sessional Lecturer at Carleton University, teaching HR Management in the graduate School of Public Administration. Tim holds a B.A. in Political Science/Economics from McGill University, and a Masters degrIf you would like more details about this product, or would like to order a copy online, please click here. Full Article
b APA Basic Guide to Payroll By www.cch.ca Published On :: Mon, 11 May 2009 14:52:40 GMT 2012 will be a challenging year to be in compliance with the ever-changing payroll laws and regulations. To add to your stress, Federal and state agencies are ramping up audits. And, the penalties the government may impose are substantial! How do you stay in compliance and avoid penalties? The APA Basic Guide to Payroll is written to make understanding the laws and regulations as easy as possible. And this single-volume guide is filled with tools to help you apply the law and make proper calculations – with ease! Among the many, handy features, you'll find: How to complete the W-2 50-state charts that give you at-a-glance answers to questions regarding key payroll requirements Our Fingertip Guide that enables you to find payroll taxability and wage-hour ramifications of benefits immediately Clear checklists that help you make precise determinations quickly and confidently And much more! The 2012 APA Basic Guide to Payroll has been updated to include: The latest about reporting the value of health care coverage on the W-2 Updated figures for 2012 New reasons why you may be required to reject a child support withholding order The FUTA tax rate Recent developments on what's considered timely mailed and filed What the courts are saying about paying employees for donning and doffing Whether there will be a Social Security tax cut for 2012 (President Obama proposed a lower rate for both employers and employees) What the IRS is saying about the taxability of employer-provided cell phones If you would like more details about this product, or would like to order a copy online, please click here. Full Article
b Long-term caring : residential, home and community aged care / Karen Scott, Margaret Webb, Clare Kostelnick By prospero.murdoch.edu.au Published On :: Scott, Karen, author Full Article
b The eight roles of the medical teacher : the purpose and functions of a teacher in the healthcare professions / Ronald M. Harden, Pat Lilley ; foreword by John Norcini By prospero.murdoch.edu.au Published On :: Harden, Ronald M., author Full Article
b National statement on ethical conduct in human research / developed jointly by National Health and Medical Research Council, Australian Research Council, Universities Australia By prospero.murdoch.edu.au Published On :: Full Article
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b ACSM's exercise testing and prescription / editors, Madeline Paternostro Bayles, Ann M. Swank By prospero.murdoch.edu.au Published On :: Full Article
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b Antimicrobial resistance in bacteria from livestock and companion animals / editors: Stefan Schwarz, Lina Maria Cavaco, Jianzhong Shen, with Frank Møller Aarestrup By prospero.murdoch.edu.au Published On :: Full Article
b Burton's microbiology for the health sciences / Robert C. Fader, Paul G. Engelkirk, Janet Duben-Engelkirk By prospero.murdoch.edu.au Published On :: Engelkirk, Paul G., author Full Article
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b When the body says no : the cost of hidden stress / Gabor Maté, M.D By prospero.murdoch.edu.au Published On :: Maté, Gabor, author Full Article
b Craniosacral therapy II : beyond the dura / John E. Upledger ; illustrations by Lilian Lai Bensky By prospero.murdoch.edu.au Published On :: Upledger, John E., 1932- Full Article
b An A-Z of symptoms and signs / Robyn Beirman & Roger Engel By prospero.murdoch.edu.au Published On :: Beirman, Robyn Full Article
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b Brain imaging : case review / Laurie A. Loevner By prospero.murdoch.edu.au Published On :: Loevner, Laurie A., author Full Article
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b Exercises in diagnostic radiology : chest, abdomen, bone, and clinical skills : a problem-based text / Judith Korek Amorosa, Robert A. Novelline, Lucy Frank Squire By prospero.murdoch.edu.au Published On :: Amorosa, Judith Full Article
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b Mosby's diagnostic and laboratory test reference / Kathleen Deska Pagana, PhD, RN (Professor Emeritus, Department of Nursing, Lycoming College, Williamsport, Pennsylvania, President, Pagana Keynotes & Presentations, http://www.KathleenPagana.com), By prospero.murdoch.edu.au Published On :: Pagana, Kathleen Deska, 1952- author Full Article
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b Tietz textbook of clinical chemistry and molecular diagnostics / [edited by] Nader Rifai, PhD, (Professor of Pathology, Harvard Medical School, Louis Jospeh Gay-Lussac Chair of Laboratory Medicine, Director of Clinical Chemistry, Boston Children's Hos By prospero.murdoch.edu.au Published On :: Full Article
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