Global Accessibility Awareness Day (GAAD) is May 16, 2024! GAAD was created to help bring attention and awareness to digital inclusivity. No matter your role on a project team, digital accessibility should always be a priority from start to finish. Why is accessibility so important?

• Over 1 billion people worldwide have a disability, and that number is growing every day
• 15% of people with disabilities say they never go online, compared to 5% of people without disabilities, according to Pew Research Center
• According to a survey by Click-Away Pound, 71% of disabled users are forced to leave a website if they find it difficult to use

Digital accessibility directly impacts people’s ability to access information, buy products, apply for jobs, engage in discussion, and everything else that people do online that is becoming critical for modern life. Accessible spaces even benefit people without disabilities, as it allows anyone to take in content though their preferred method (reading the captions on a video instead of listening in a noisy environment, for example), and often breeds innovation as engineers work to find the best way to be sure everyone can access information equally.

The World Wide Web Consortium (W3C) has developed the Web Content Accessibility Guidelines (WCAG) in an effort to standardize digital accessibility. However, many websites unfortunately fail to meet these standards, leading to a lesser-quality user experience. WebAIM’s yearly report has highlighted some surprising statistics about WCAG across the top 1,000,000 home pages:

• The most common accessibility failure across home pages is low contrast text
• 98.1% of home pages have at least one WCAG 2.0 failure
• On average, there are 56.8 accessibility errors per page (this increased 13.6% from 2023!) 
• 16.8% of home pages had more than one <h1> tag

As you can see, there is still a lot of work that needs to be done to create a more accessible web for everyone. If you’re interested in learning more about digital accessibility and how to improve accessibility on your own projects, there are plenty of resources and online courses available. Resources range from free, to paid courses, to professional certifications. Below are some courses and resources that we recommend.

Free Courses and Resources

If you’re looking to introduce yourself to digital accessibility, these free resources are a great place to start:  

• A11ycasts with Rob Dodson - A series of video tutorials on YouTube that highlights topics including semantics, focus, the correct way to use a button, and a11y testing
• The Beginner’s Guide to Web Accessibility - An article by Dequeue University that summarizes why digital accessibility should be a priority, and how to determine if your website is accessible
• Common Mistakes with Using Colour in Accessibility - Digital designer Andrée Lange provides insights into how to take color contrast into consideration when designing for the web
• Deque Accessibility Resources - Dequeue offers a variety of free accessibility resources, including webinars, blog posts, and their accessibility testing browser extension, axe DevTools
• HTML Semantics and Accessibility Cheat Sheet - WebAIM provides a list of the most common HTML tags that have an impact on digital accessibility
• MDN Accessibility Tutorials - MDN is an open-source project documenting web technologies, which also includes an informative section on web accessibility documentation and best practices
• Section 508 ICT Testing Baseline - Outlines minimal accessibility testing requirements for federal agencies subject to Section 508
• WCAG 2.2 Quick Reference - WCAG are a series of web accessibility guidelines released and maintained by the W3C, with 2.2 being the current version of the guidelines. This page provides a reference to standards that websites should meet in order to meet current accessibility standards
• Web.dev Learn Accessibility Course - A series of informative articles ranging from beginning a11y topics, to more advanced topics including animation and motion

Deep Dives with Paid Tutorials

If you’re a developer who has experience in accessibility and want to dig more into the topic, these comprehensive tutorials will help you improve your a11y knowledge:

• Accessible Web Academy - Accessible Web Academy includes more focused a11y courses for designers, developers, content creators, and marketers looking to target specific topics 
• Inclusive Components - There is a free online summary of Heydon Pickering’s Inclusive Components, but you can also purchase an eBook on the topic. Heydon’s blog provides examples of a pattern library that bakes accessibility into each component
• Practical Accessibility by Sara Soueidan - Sara Souedien is a prolific front-end developer who specializes in accessibility. Her course, Practical Accessibility, is a comprehensive guide for all developers, from those looking to familiarize themselves with accessibility, to experienced developers looking to expand their a11y knowledge.

Advanced Knowledge with Certifications

• If you want to take the next step and become a certified professional in accessibility, IAAP offers professional certifications in digital accessibility:
  • IAAP offers five certification options, CPACC, WAS, CPWA, ADS, and CPABE
  • Deque University offers a curriculum to help prepare for IAAP certification exams
• The Department of Homeland Security also offers a “Trusted Tester” certification for Section 508 compliance
• W3C offers a free Digital Accessibility Foundations course, with an optional verified certificate ($99) upon course completion

As the world’s population and number of disabled users continues to grow, it’s clear that implementing digital accessibility in your products is more important than ever. By implementing the information from these lists, you can help users of all abilities access the content that you share, ensuring a better internet for everyone.

This summer, I was the Application Developer Intern at Viget. This being my first internship, I was pleasantly surprised by how much I learned. Rather than being tasked with fetching coffee or doing busy work, the internship focused primarily on our growth and development as interns. As my time at Viget comes to a close, I wanted to reflect on ten key things I learned during my experience here.

Following the real-world development cycle

Going into this internship, my development process involved me sitting down and coding until the feature was completed, and that's it. During this internship, I learned and practiced the development cycle used at Viget. For each feature, I created a Branch. Then, I submitted a Pull Request once it was completed. After that, my advisor reviewed my code and gave feedback. Once I had completed the requested changes (if any), I would rebase and merge into the main branch. This cycle made the code cleaner, and the feedback on my code always ensured I was going in the right direction.

Maintaining a clean git history

During my development process at Viget, my advisor ensured I took the necessary steps to maintain a clean git history in my projects. I put the corresponding issue number next to each git commit and pull request. This made it much easier to see which commits belonged to which feature when reviewing git history. I also learned to always use “rebase and merge” rather than “create a merge commit” when merging a pull request. This helped when reviewing git history as merge commits make it much more difficult to understand what’s going on, and rebase and merge provided a clean git history.

Getting introduced to DevOps

Nevin Morgan hosted a MicroClass where he went over the basics of DevOps. Going in, I didn’t know much about DevOps, but the class gave me a solid understanding of the basics. DevOps is a combination of philosophies, practices, and tools designed to improve the speed of development. Their responsibilities include:

• Keeping Communication clear for development teams
• Making sure teams continue collaborating
• Ensuring deployments are quick and reliable

I also got the chance to pair with Nevin when he set up AWS deployment for one of my projects, and when he was setting up Grafana for Viget. Getting to see DevOps in action gave me a good idea of what goes into being part of the DevOps team.

Learning to work with clients

At the start of our intern group project, Nathan Long gave us a presentation on what it's like to work with clients. He covered the typical client project cycle, client presentations, and how to handle client feedback. For our project, we simulated a client relationship with Viget as our client. They provided us with their requirements, and me and the other interns planned out the details of what we would deliver. Throughout the process, we gave several client presentations, received valuable feedback, and iterated on our product. Two weeks later, we had a finished product, which we presented to the client in a live demo. This whole process was designed to mimic what Viget goes through with real clients, and seeing the different perspective required when working with clients was really eye-opening for me.

Exploring digital accessibility

Nathan Schmidt hosted a MicroClass for the interns on Accessibility. He gave us an overview of what digital accessibility is and who it impacts. I learned that digital accessibility is the lens through which we ensure that people of all abilities, and particularly those with disabilities, are able to engage with the digital world. Every website is graded to a level set from the Web Content Accessibility Guidelines (WCAG). These guidelines include video captions, text size, color contrast, and many more requirements. It is the industry standard to follow these WCAG guidelines so that your website can be accessible to a broad range of consumers.

Building confidence in public speaking

When the summer began and I learned that I would need to present to the entire company, I felt intimidated. Public speaking has always been a source of anxiety for me, but I had numerous opportunities to work on this skill. Throughout the summer, I became increasingly confident. First, my fellow interns and I presented our group project to everyone at Viget at the company-wide all hands meeting known as TTT. I presented my personal project to the Dev team, discussing the libraries I used and walking through my code. The most significant presentation I delivered was my final one, where I spoke to everyone at Viget about my Gap Year through a Viget Tradition known as LabShares. Public speaking is a skill that improves with practice, and the various opportunities I had greatly boosted my confidence in this area.

Diving into Vanilla JavaScript

Going into this summer, I had never written a line of JavaScript in my life. I quickly learned that JavaScript is essential if you’re going to work in web development. On my personal project, which was an audio sharing social media app, I had a for you page, and I wanted to make the page update as soon as the user went to the next sound. This would require me to write JavaScript. I went through and wrote Vanilla JavaScript to update all the necessary information from the server's response. Although it was a challenging and tedious process, it significantly enhanced my understanding of how websites work and the role of JavaScript in web development.

Getting my feet wet with Rails

For the first half of the internship, I got my foothold in Ruby on Rails. This was my first time writing in Ruby, so there was a bit of a learning curve. I started with the Rails tutorial and then made a Hacker News clone. This exposed me to a broad range of the application stack and got me prepared for the Intern project, where I also used Rails. I found Rails’ Model, View, Controller setup to be very intuitive, so the learning process was relatively painless.

Discovering the benefits of Tailwind

Being the only Application Developer Intern, my focus throughout the internship was primarily on the back-end. However, I did have the chance to use Tailwind for the first time during my personal project. The biggest thing that stuck out to me was how it was convenient to not have to go through and change the stylesheets myself. With Tailwind's utility-first approach, you can quickly apply predefined classes for spacing, colors, typography, and more, without having to write custom CSS. This makes it much faster to prototype and iterate on designs, as you can see changes immediately by simply adjusting the class names in your HTML.

Exploring the Basics of React

Chris Manning hosted a MicroClass on React. I had never actually used React, but he made the class very beginner friendly. React is a JavaScript library, whose main strength is how dynamically it responds to user input and cascades UI changes. Chris went over JSX and React components, props, children, and state memory. I didn’t have time to actually write any React this summer, but I appreciate that Chris hosted this class after I said React was something I was interested in!

Reflecting on what I’ve learned here at Viget, I realize how invaluable this experience has been for both my personal and professional growth. From learning Rails and JavaScript, to understanding the intricacies of client relationships, I've gained a wealth of knowledge that extends far beyond technical skills. The opportunity to work alongside experienced professionals and receive constructive feedback has been a huge source of development for me. As I move forward, I am excited to apply these lessons and continue exploring the world of Software Development, confident in the foundation this internship has provided.

This week we will bid farewell to our fifteenth cohort of summer interns. Ciel Park (UI Developer Intern), Faye Stover (Product Designer Intern), and Paul McKissock (Application Developer Intern) joined our team ten weeks ago and have been hard at work learning and growing, teaching and sharing, and iterating ever since – and so have we. 

At Viget we are committed to fostering curiosity and drive both for budding engineers and designers but also for our team of full-timers who are eager to learn themselves and flex their mentorship muscles. As we’ve shared over the years, the internship is one of our favorite traditions and while a lot has changed in fifteen years, that commitment remains the same. 

Here’s a quick look at three core aspects of the Viget internship that remain flexible. 

Cohort size and available roles.

We are not married to a specific number of interns. We recruit for and match interns with available mentors who serve as our interns’ dedicated advisors.

Working location. 

This summer our interns primarily worked from our Falls Church, Virginia headquarters. We required interns to work in the office for the first three weeks of the program and the last. During weeks four through nine they were able to work remotely two to three days a week. In the past the internship has been fully in-person and fully remote. 

Cross-discipline internship project. 

Interns can expect cross-discipline collaboration during their time at Viget but how exactly that takes shape remains flexible. In years past interns spent 8 weeks coming up with, designing and building a working product. This year, with our smaller cohort of interns, we opted for a smaller approach to the group project. The project was pre-defined, scoped by our advisors, and happened over just two short weeks.   

Earlier this summer we hosted an internship alumni panel and invited Hayley McMillon (2022 Summer Cohort), Andrea Brucculeri (2019), Gabriel Kay (2019), and Vigenesh Gopalan (2018) to discuss lessons learned at Viget, life after Viget, underrated skills worth developing, tips for remote collaboration and more. The event was open to all and both current staff and other alums sat in on the moderated panel discussion. It was awesome, and everyone – long-timers and interns alike – left feeling inspired. This is my favorite aspect of the internship, our alumni network, and how our interns graduate to be active contributors.

I’m looking forward to staying in touch with Ciel, Faye, and Paul and I cannot wait to see all the wonderful things they accomplish. 

Does this sound like an experience you want to be a part of? We’ll host our 16th cohort of college students and recent grads next summer. Bookmark our internship page to keep an eye on future opportunities. 

For agencies like ours, success doesn’t come from being an expert at everything—a big part of it is complementing our expertise and working hand-in-hand with like-minded partners who share our values and standards.

These partnerships haven't just boosted what we can do, they've created opportunities for us to engage with new clients. Here's how these collaborations have made us—and our partners—stronger:

1. Incremental Value: We have a deep respect for expertise. We believe If you try to be an expert at everything, it’s difficult to be exceptional at anything. By teaming up with partners who bring different skills and services to the table, we get access to all sorts of proficiencies we wouldn't have on our own, adding value to prospective and existing clients. Instead of “That’s not our area of expertise”, now it’s “Yes, we can help with that.” These alliances empower us to deliver a higher level of service and comprehensive results for our clients.
2. Mutual Scalability: Sometimes, there’s a ton of demand for what we do, and it's hard to keep up. Strategic partnerships mean we can call in reinforcements when we need them. By tapping into our partners' talent pools, we can handle even the most time-sensitive client demands without sacrificing quality or speed. And it’s mutual. When our team has time available, we are the reinforcements instead.
3. More Leads, More Growth: In a crowded market, having a steady stream of clients is crucial. Naturally, every knock on our door can’t be a great fit. Through our partnerships, we've built a network of agencies that share our values, quality standards, and culture. By working closely together and passing leads back and forth, we've created a symbiotic ecosystem where projects flow smoothly, keeping all of us busy and growing.
4. Reaching New Frontiers: Exploring new markets or industries can be risky, especially if you don't know the terrain. That's where partnerships come in handy. With an experienced partner on your team, it cracks open a door to reach new customers that may have otherwise been too difficult to open on your own. By teaming up with others who know the ropes in different areas (e.g. machine learning, hardware prototyping, reputation management, etc.), we can expand our reach, and establish ourselves in new segments with confidence.
5. Getting Creative Together: Innovation flourishes when different minds come together under a set of constraints. By teaming up with partners who bring fresh ideas to the table, whether through smaller things like adding feedback to a partner’s open-source library, or bigger things like discussing AI’s impact on the web, we create a space where new approaches can flourish. (And, well, it’s our namesake after all).
6. Professional Development: Values like “learn & grow” are part of a rewarding career at Viget. The symbiotic ecosystem created in our partner network provides opportunities for knowledge sharing. Partners help us solidify new skills including teaching others. Our own expertise shared with our peers gets reciprocated—each agency broadening the other’s horizons and leveling up one another’s teams. 

In the end, strategic partnerships are an important ingredient in our recipe for success. They give us access to all sorts of perks we wouldn't have on our own, and they help us build a community of successful agencies and contractors who all value the power of teamwork. 

When Viget was founded in 1999, Andy and I used the title “Founding Partner.” We were founders of the business and also committed business partners. Within a couple of years, we switched to more specific titles: Co-Founder and President (Andy) and Co-Founder and CEO (me), but “business partners” was always the key structure.

We divided responsibilities of leadership, delivery, and operations in ways that optimized our different strengths and weaknesses. Key decision making has always been a collaborative process, with healthy debate between the two of us. I know some incredible solo entrepreneurs, but for us, having a partner to lean on, leverage, and grow with has been not only rewarding, it’s been essential to Viget’s longevity and success.

Also key to our success has been a founding principle of hiring incredible people who share our values and vision, value longevity and lasting relationships, and take pride in their work and careers. As they’ve joined, we’ve shared the opportunities and responsibilities that come with running a healthy business. Empowering others to lead key parts of Viget has taken us further than we’d ever gone otherwise.

Being owners and partners in the business has always been a privilege, an honor, and, at times, a stressful burden. When things go well – clients are happy, the team is gelling, the finances are solid – I’m filled with pride, satisfaction, and calm. When things aren’t going well – projects are sideways, turnover seems contagious, and the metrics point in the wrong direction – I’m filled with anxiety, frustration, and self-doubt. In either scenario, having a partner to navigate the waters with has been vital.

In recent years, three key areas of our business have matured thanks to the overall strength of our team and especially strong leadership. Our sales and marketing systems, tools, and strategies have fed a much more predictable revenue engine with great clients. Our client delivery processes and best practices have helped us consistently deliver value for our clients with more clarity, less risk, and better results. Finally, through some very challenging years in our industry, our culture has grown stronger and more adaptable, still centered on meaningful human connections at the core.

These three business areas have been led by Zach Robbins (sales and marketing), Kelly Kenny (delivery), and Emily Bloom (culture). They are the pillars upon which all other aspects of the business are built. These leaders have truly grown up with the business, having joined more than 13, 14, and 17 years ago, respectively. Their impact first as individual contributors, then managers, and eventually strategic leaders has been immeasurable.

Viget is coming up on a major milestone: we’ll soon eclipse 25 years since our founding on December 27, 1999. As Andy and I looked out at the next decade and beyond of our business, expanding our partnership became a clear goal. Embracing additional partners to not just lead their area of the business but to weigh in on all major decisions would help Viget continue to mature into the business we believe it can be. We saw an opportunity to invite others into the deep water of business partnership – the good, bad, and ugly – so that our shared decision making can be sharper, more insightful, and more strategic in the years to come.

At our fall retreat last week, we announced that we're welcoming Emily, Zach, and Kelly as partners at Viget. They’ve each been here for more than half of Viget’s history, each shaping Viget into what it is today. As partners, they’ll have even more influence as we take Viget into our second quarter century and beyond.