Summary: The overhead of performing even simple tasks online is getting larger and larger. I question the security of almost all these supposedly "secure" messaging systems. And I'm tired of the 'Utopia of Rules' mindset pervasive in every organization. It's exhausting how they expect customers to constantly adapt to their needs.

I don't know if you recall the game Kerplunk. It's a classic children's game that has been around for decades. I remember playing it with my sister. The basic setup involves a transparent plastic tube, a number of sticks, and marbles. The sticks are threaded through the tube to form a web or nest at the bottom on which the marbles rest. We'd take turns removing a stick at a time, trying not to let any marbles fall through the web and out of the tube. At some point, the remaining sticks can't hold the marbles and everything falls down.

The modern web reminds me more and more of a big Kerplunk game and I think the marbles are about to fall. What started out as an easier way to do things like shop, bank, and get health care information has become increasingly complex over time. More and more of the email I receive seems to be simply directing me to log into some bespoke system to retrieve a message or engage in some workflow. And even with a password manager, the act of logging in is often a chore with different user interfaces, custom MFA requirements, and weird rules for passwords. Once you're on the system, session time-outs induce their own form of anxiety since stepping away for a few minutes to attend to something else might require going through the whole Kafkaesque process all over again. The modern web has turned into a dystopian theater of the absurd where even reading a simple appointment reminder from your doctor requires several minutes of stress-inducing interaction with baroque systems and processes.

And it's not just doctors, of course, banks, government agencies, hospitals, ecommerce sites, and customer service systems all adopt these special purpose messaging systems. If you ask these organizations why they use bespoke messaging systems, they'll list things like "timely and improved communication," "convenience," and "privacy and security." But the real reason is that it's more convenient for them because these systems are integrated with their backends and make their processes more manageable. There's certainly nothing about them that's more convenient, timely, or better than email for their customers¹.

I also question the privacy and security premise. Email can be insecure. And your email provider can see the contents of your emails. But the messaging system run by your doctor or bank is likely less secure than the email systems run by Apple, Google, and the others. And achieving privacy by making everything incompatible so that you have to use a different system for each correspondent is like chopping off your finger to prevent hangnails.

How did we get here? Bureaucracy. Not just government bureaucracy, but bureaucracy of all kinds. In Utopia of Rules², David Graeber talks about how power imbalances force the less powerful group to perform what he calls interpretive labor, the work of understanding and implementing what's better or more convenient for the more powerful partner. People are not equal participants in online interactions. We don't have the tools to be fully embodied online³. Because of this we are forced to play by the rules organizations online who are digitally embodied with servers, identity systems, customer management systems, and so on. And part of that is being forced to use their inconvenient and anemic messaging systems.

What's the answer? People need tools. I think digital wallets (a bad name for an important tool), autonomic (peer) identifiers with strong cryptography, and verifiable credentials are a huge step forward. These tools provide the means for people to be peers online rather that mere ghosts in someone else's machine. That's why I insist on using the term self-sovereign rather than decentralized to describe these systems. Cogito Ergo Sum.

Notes

1. For a deeper dive into why one-off messaging systems are never as good as email, see Rich Sharing and Personal Channels. Email and other useful messaging systems exhibit a property called rich sharing that makes them much more robust that the simple idea of "sharing a message" would bring to mind.
2. If you're interested in power imbalances and how they come about, I can't recommend Graeber's book highly enough. He had such a keen understanding of this problem and wrote about it in a way that's both informative and entertaining.
3. I talk about this in more detail in Chapter 17 of Learning Digital Identity when I discuss authentic digital relationships.

Photo Credit: Playing Kerplunk from DALL-E (public domain) Prompt: Draw a picture of a boy and girl playing kerplunk that's 1200x500 pixels

Tags: web identity authentication authorization verifiable+credentials

Mathew Lowry, Medium, Nov 13, 2024

This post deserves a look if only for its cracking good diagram illustrating the difference between the ActivityPub protocol (used by Mastodon and others) and the ATmosphere protocol (used by Bluesky). View it here. Essentially the difference is that the AT protocol disaggregates posting and applications, which (in theory) means that a viral post won't cause your 'instance' to crash (presumably because the post is being cached by the applications?). However "Bluesky's openness means there will not be separate villages, nor private groups for collaboration." 

Paul Sawers, TechCrunch, Nov 13, 2024

According to this article, "Meta has launched a new partnership with a slew of universities in the U.S. and U.K., as it looks to ingrain VR across the education system." I guess it's a big deal (per Mixed, Upload, Social Media Today, Technopedia, ReadWrite, etc etc) but it's hard for me to stifle a yawn. It's not simply that I was here for the Second Life hype, it's that their product is a "digital twin" of the university - "environments that directly replicate their real-world campus counterparts" - the least imaginative use of any media ever. I think there's a lot of room for VR in education, but this announcement isn't it.

Larimer County Colorado has offered an e-mail subscription service of web updates to the county's web site, The Virtual Courthouse, since 1998. This service has grown to 22 separate mailings including job openings, news releases, emergency information, road closures, bids & proposals, various board agendas, and more. Recently this service has been expanded to include an RSS feed of all subscriptions for those who prefer to use a newsreader instead of receiving e-mail. Information on this service can be found at www.larimer.org/subscriptions.cfm, and the RSS feed is www.larimer.org/feed.xml.

It's Christmas. See the cool search tool set that Santa has left under the tree for you and your website!

The eDG Website is nearing another milestone. In a past meeting, we polled members to learn what improvements could make The eDG more useful. All present expressed interest in having a more interactive site. The new eDG, available April 21, is a PHP portal-driven site with more interactive features.

A federal interagency committee on government information has drafted "Requirements for Enabling the Identification, Categorization, and Consistent Retrieval of Government Information." This document has insights of value for those in government engaged in making information more accessible through portals and search engines.

Sun Microsystems has announced, according to Alison Taylor of ITWorldCanada, that it will participate in driving open standards for RSS to bring together the fragmented RSS communities. Sun, under Tim Bray's visionary guidance, will develop RSS for internal communications as well as delivering external information among developers, customers and partners.

We’re launching a new feature on The Hub: Tickets. Now you can effortlessly communicate with your clients entirely within The Hub, with an easy-to-use instant ticketing system. Plus, it’s entirely white label so it’ll appear to clients as part of your own site. Why We Created Tickets At the moment, you’re probably using email or […]

Read to the end to see a Halloween costume that’ll make you break down into the giggles. In today’s edition: Quoth the fake plugin malware, “Aw, Snap!” The Monster’s Award party has begun, and it’s gonna be a graveyard smash. Some practical tips for hunting zombie pages on your WordPress site. Hot Off The Presses: […]

As I sit at my computer tapping out this article, the sun is shining in beautiful Brisbane, capital of Queensland, Australia. We are moving into summer and the sun is up long before I am. When I awake, the house battery is filling up and charging the car. Soon, the ... [continued]

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I recently came across a social media post that puts solar energy in an interesting perspective: energy that everyone can possibly harness. This not only applies to most of the planet, but provides a very simple way to visualize a way forward to providing everyone with needed energy. Sunlight is ... [continued]

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The 2024 Earthshot Prize awards were announced last week. Two winners have new technologies that could benefit the entire world.

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Colombia’s EV market is booming. As I said a couple months ago, we’re not only seeing significant YoY (year over year) growth (as we are in several other markets, including Costa Rica, Uruguay, Mexico, and Brazil), but we’re also looking at “bursts” of demand that lead to significant MoM (month ... [continued]

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San Francisco, CA — Ever, a premier retailer specializing in high-quality electric vehicles (EVs), is thrilled to announce an exciting new partnership with CleanTechnica, aimed at making EV ownership even more accessible and affordable. This partnership brings CleanTechnica readers a unique, limited-time offer: a $500 discount on any Ever Certified ... [continued]

The post Ever Launches CleanTechnica Partnership: $500 Off Quality, Certified EVs appeared first on CleanTechnica.

They Hyundai IONIQ 5 and Hyundai IONIQ 6 are two of my favorite electric vehicles. The IONIQ 9 is a coming much larger EV from Hyundai for those who need more space, or at least feel like they need more space. The problem: we don’t really know what the IONIQ ... [continued]

The post Hyundai IONIQ 9 Interior Teased (Slightly) appeared first on CleanTechnica.

This year, the U.S. has faced extreme weather, including record heatwaves and intense hurricanes, like Idalia, causing widespread disruptions and power outages. In August 2024, Hurricane Idalia alone left over 2.4 million homes and businesses without power​. As these natural disasters become more frequent, the vulnerability of traditional electricity grids ... [continued]

The post BLUETTI Unveils Elite 200 V2 Power Station: 17-Year Battery Life for Resilient Backup During Extreme Weather appeared first on CleanTechnica.

The timing on this one is pretty good. At a time when a barrage of overly macho yet lame middle-aged white manosphere “leaders” are bouncing off of the trampoline towards us, Hyundai is reminding us what an advanced democracy not overtaken by cancer is like. Well, maybe I’m going a ... [continued]

The post Hyundai Votes for Women, Diversity, and Inclusion appeared first on CleanTechnica.

Apple has sought to maintain its run of record iPhone sales with a series of new models that boost battery life and feature advanced cameras.

A crack cocaine smoking judge who allegedly presided over his court while high? An attorney disbarred for abandoning his law practice and clients in the pursuit of the unlawful use of methamphetamine? These are only some of today's tintillating stories from official Utah judiciary sources that my news aggregator served me.

The Utah Administrative Office of the Courts and the Utah State Bar have been experimenting with the syndication of news and publications for quite some time. They've now published links to their first public syndicated feeds on their homepages.

Utah Courts offers an RSS feed for "Recent Court Opinions" that links to recently released and archived opinions of the Utah Supreme Court, Utah Court of Appeals, and Per Curiam decisions. If you'd rather get the same information by email, Steve Brown, Courts Webmaster, offers a notification subcription service.

http://www.utcourts.gov/rss/opinions/index.xml

The editors of the Utah Bar Journal with the assistance of Utah State Bar IT Director Lincoln Mead have imported the Journal into Movable Type. Recent past issues are also archived in PDF format.

http://www.utahbar.org/barjournal/index.rdf

This is a good trend because RSS syndicated legal information makes its delivery more timely and its content more findable and accessible.

SHARGE has introduced the ICEMAG 2 MagSafe power bank (soon available here). It includes a new active cooling system (a fan) and an aluminum backplate to support effective heat management and maintain charging performance. It supports 15W Qi2 wireless charging, aimed at delivering faster speeds compared to traditional MagSafe batteries and improving on the previous ICEMAG model. Visually, the ICEMAG 2 features a transparent design with RGB lighting for added aesthetic appeal. The power bank also includes a foldable kickstand, allowing for hands-free use and adjustable viewing angles. In terms of functionality, the ICEMAG 2 offers 30W two-way USB-C charging,… [Continue Reading]

Although it may not make the headlines as often as other forms of cybercrime, identity theft remains an issue. Now NordVPN has launched an identity theft protection service called NordProtect. Currently available to NordVPN Prime plan users in the US, it merges years of cybersecurity expertise with cutting-edge technology to offer a solution users can trust. "NordProtect is yet another step in NordVPN's mission to fully secure customers as online threats advance," says Tomas Sinicki, managing director of NordProtect. "You can have all of the necessary tools for cybersecurity installed but one careless click can end up giving your identity… [Continue Reading]

Other World Computing (OWC) has launched the Thunderbolt 5 Hub, which promises to elevate device connectivity for Macs, PCs, and even tablets like the iPad Pro. This new hub delivers an impressive 80Gb/s of bi-directional data speed -- double that of Thunderbolt 4 and USB4 -- and supports up to 120Gb/s for users needing higher display bandwidth. With just a single cable, users can expand their device’s ports to include three Thunderbolt 5 ports and a USB-A port, making this hub a productivity game changer. For tablet users, the OWC Thunderbolt 5 Hub is especially transformative, turning an iPad Pro… [Continue Reading]

Logitech has introduced a range of Sync smart office tools designed to improve workplace efficiency and provide enhanced analytics for IT teams. The new suite includes Auto Book and Auto Release, which automate room reservations and cancellations based on user activity. Additionally, Logitech View offers interactive digital office maps to assist with navigation in large office spaces. Henry Levak, VP of Product at Logitech for Business, highlighted the AI capabilities of the tools, stating, “Rally Bars use AI in-camera sensors to automatically detect and respond to natural workplace behaviors with no human intervention needed.” This approach aims to simplify room… [Continue Reading]

Your website’s command center, the WordPress dashboard, arrives with several widgets that enhance functionality. However, not all of these may be beneficial for every user. As plugins introduce more widgets over time, your dashboard may start to feel crowded and …

A cluttered kitchen is an eyesore, and often becomes a source of stress. Even if you are...

Google is testing placing a second link directly under the main ad headline link, some call the title link, that pull from your Google Ads assets or extensions. It is unusual to see these links right next to each other, sometimes you'd see them as sitelinks under the ad description but not directly under the main headline link.

This was spotted by both Anthony Higman who posted it on LinkedIn and X - here are his screenshots:

And this desktop variation by Jonathan Cottrell on LinkedIn:

This seems weird but it can probably have a huge impact on an ads click through rate, but again, it is just a test right now.

Forum discussion at X and LinkedIn.

Shutterstock, the $2 billion market cap digital content company, has just announced the launch of a free AI generative art service. The announcement wasn’t exactly unexpected, but even so it’s going to rock the foundations of the creative arts industry to its core. It’s one thing to watch small upstart companies like Stability AI and Midjourney unveil artificially generated imagery. It’s altogether another to see a publicly quoted giant like Shutterstock embrace the technology as a first mover advantage. The...

The post Shutterstock AI launches – And Just Like That, The Revolution Starts appeared first on The Red Ferret Journal.

Ever felt the need to scream out loud? But you were too embarrassed by close neighbors? Well now you’ve got the perfect chance. The Danbocchi Personal Soundproof Studio is designed to give you a private space to make noise, whenever you want. The person sized box is fully sound proofed and large enough for someone to sit inside and…well do stuff. Like shout, scream, bang a pot, scream some more…you get the picture. It comes, of course, from Japan, land...

The post Danbocchi Personal Soundproof Studio – perfect for your private meltdown appeared first on The Red Ferret Journal.

Just when you thought it couldn’t get any worse better, news comes that WordPress.com has just embedded an AI feature into it’s blog editing code. The Jetpack AI Assistant is a one click solution for those who want to produce vapid, generic, boring blog posts at the touch of a button. Did we get that right? The assistant provides the full range of GPT type functionality you would expect, including creating nice looking blog structures, and can even suggest fabulous...

The post WordPress.com Embeds AI Function Into Its Post Writing Editor. oh dear appeared first on The Red Ferret Journal.

IndieCade's Night Games returns to downtown's Music Center, bringing a host of unique and experimental games focused on communal play. And being silly.

This week, SEO expert Brie Moreau doesn’t share his business results but, rather, the results of an incredibly in-depth study he did analyzing 260k search results to find an answer to a major question: what does Google want exactly? Using…

The post How Brie Moreau Studied 260k Search Results to Understand How Google Views Content appeared first on Niche Pursuits.