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Centennial Park in Nashville: A user's guide

The most notable structure in Nashville's green playground is the Parthenon, a replica of the ancient temple made of modern materials.



  • Wilderness & Resources

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Central Park in New York: A user's guide

This famous urban greenspace is where the locals go to shrug off big city living and where the tourists go to see what all the fuss is about.



  • Wilderness & Resources

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Palo Alto Baylands: Magnificent marshes will take your breath away

The Palo Alto Baylands Preserve is a special place in the San Francisco Bay area of California.



  • Wilderness & Resources

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Scientists find pesticide residue in 75 percent of honey

The levels are reportedly safe for humans, but they're high enough to harm bees — and that's bad news for us, too.



  • Organic Farming & Gardening

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Southwest may see 'megadrought' this century

A megadrought, which can last more than three decades, is increasingly likely in the region due to climate change.



  • Climate & Weather

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World Central Kitchen still serving up hope in Puerto Rico

World Central Kitchen founded by Chef José Andrés has served over 3 million meals since Hurricane Maria ravaged Puerto Rico, and it's not done yet.




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Puerto Rico's famous bioluminescent lagoon stops glowing

Scientists are trying to figure out why the popular tourist destination has gone dark.




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5 facts about Vieques' bioluminescent Mosquito Bay

Visiting Puerto Rico? Don't forget to plan a visit to the island of Vieques, where you can take a starlit kayak trip on the world's brightest bio bay.




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Webinar: The customer-centric schemes approach

Learn how to launch or further develop truly customer-focused schemes with our specialist webinar at 11am on 3rd October.




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Why Oslo is saying no to cars in its city center

Pedestrians and cyclists will soon rule the streets in the Norwegian capital's downtown core.




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Will this century-old ship go over Niagara Falls?

A century-old iron ship called 'Niagara scow' has moved 150 feet closer to the edge of Niagara Falls



  • Wilderness & Resources

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NASA image reveals 'cosmic candy cane' at the center of the Milky Way

Unlike most candy canes, however, this one is 190 light-years long and made of ionized gas.




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OMRON's Global Service Center will suspend operations from August 11 to 19.

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OMRON's Global Service Center will suspend operations from December 29 to January 6.

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OMRON's Global Service Center will suspend business activities from April 27 to May 6.

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OMRON's Global Service Center will suspend business activities from August 10 to 18.

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OMRON's Global Service Center will suspend business activities from December 28 to January 5.

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Non-telecentric Macro Lens for C-mount Cameras

Vibrations resistant Non-telecentric Macro Lens with a 16-mm-dia. simple mechanism.(3Z4S-LE VS-MC Series (φ16 Straight lens-barrel Type))




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OMRON's Global Service Center will suspend business activities from April 29 to May 6.

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OMRON's Global Service Center will suspend operations from August 9 to 17.

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OMRON's Global Service Center will suspend operations from December 28 to January 4.

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High-resolution Telecentric Lens for C-mount Cameras

High-resolution telecentric lens for megapixel camera(3Z4S-LE VS-TCH Series)




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Ultra-high-resolution Telecentric Lens for C-mount Cameras

Ultra-high-resolution telecentric lens for 1.1-inch cameras(3Z4S-LE VS-TEV Series)




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Axa XL teams up with Accenture on cyber security services

Provider says partnership will benefit Axa XL brokers and clients.




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Flight Centre to refund cancellation fees

3 May 2020

The ACCC has welcomed the announcement that Flight Centre will stop charging customers hundreds of dollars in cancellation fees in order to get a refund for travel cancelled due to the COVID-19 pandemic.

Flight Centre will refund thousands of customers who, from 13 March, were charged $300 per person to get a refund for a cancelled international flight or $50 for a domestic flight.

This policy will also apply to cancellations fees charged by Aunt Betty, Travel Associates, Student Universe, Universal Traveller and Jetescape Travel (trading as Byojet Travel), which are part of the Flight Centre group.

Flight Centre’s decision follows weeks of pressure from the ACCC for Flight Centre to improve its treatment of customers during COVID-19 travel restrictions.  

The ACCC said its next step would have been court action if Flight Centre did not change its position. This announcement will provide faster relief for consumers than would have been likely to have resulted from any court action. 

The ACCC has received a large number of complaints about Flight Centre’s cancellation fees from consumers via its Infocentre, website, and social media channels.

“This is a very welcome move made by Flight Centre for thousands of customers impacted by COVID-19 travel cancellations,” ACCC Chair Rod Sims said.

“We are continuing to discuss issues in relation to refunds and cancellations with the travel sector, and encourage travel providers to treat consumers fairly in these exceptional circumstances.” 

“While we know some consumers are very concerned about getting a refund or credit for their cancelled travel plans, we do ask people to be mindful of the significant impact that this pandemic has had on the travel industry.” 

The ACCC has received more than 6000 complaints from consumers dissatisfied with travel companies’ refund policies and cancellation fees, with thousands more contacting their local state or territory fair trading agencies seeking assistance resolving individual disputes. 

While a consumer’s right to a refund during this period will depend on the terms and conditions of the contract entered into with travel provider, the ACCC says many businesses are struggling to process the high number of cancellations.

“We ask consumers to remain patient and be mindful of the significant pressures on businesses at this time and, where possible, contact the business by email or website, rather than by phone,” Mr Sims said.

“These are very complex issues and may take smaller businesses more time to respond.”

For more information on consumer rights and obligations of businesses during COVID-19 please visit accc.gov.au

Release number: 
88/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




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On-Demand Water Heating from Efficent Tankless Water Heaters

Tankless water heaters are more efficent in heating hot water than conventional water heaters and can save consumers on their energy costs.




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Avoiding the Creative Crimes of the Century

One of the positive things criminals have done, if I may say so, is add "creative" terms to our vocabulary. It always amazes me how intelligent and creative criminals can be! - Always one step ahead of their next victim, and ultimately, the law!




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Nursing Continuing Education For the 21st Century

Nursing education provides the basic building blocks of medical, scientific, and nursing knowledge, but competence in the nursing profession requires an ongoing process of continuing education. How does the busy working nurse find the time or courses though?




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Spiritual Secrets of Concentration

For most of the time, we are barely conscious of what we are about, because there are so many projects, memories, words and images chasing each other rapidly through our brains, overlapping and interlacing in a totally free and chaotic manner.




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Start Your Own Daycare Center- Be Your Own Boss

Many people are now looking for ways to get out of today's corporate business world, and to become their own boss. One way that some have been successful is by opening up and running their own day care center.




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Friedman & Simon Hosts Fundraiser to Benefit The Morgan Center

The law firm of Friedman & Simon helped raise $2,790 for The Morgan Center, Long Island's preschool program for children battling cancer.




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Center for Hope's Volunteers Bring Additional Support and Alternative Modalities to Hospice and Palliative Care Patients

Move-in Assistance, Healing Touch and Polarity Therapies are Now Offered




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Athletes Attempting the First Complete Ascent/Descent of Notorious Mt. Kilimanjaro While Mountain Biking the Entire Route

Goal to raise 1.96 Million for Non-Profit: Treasures of Africa.




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Elite Chiropractic Center of Clayton Supports Patient's Suffering from Allergies Using Chiropractic Care

Allergies are a fact of life for many people in the Springtime and many don't even know the relief they can achieve from regular chiropractic care.




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Rocky Mountain Urgent Care & Family Practice Provides Allergy Relief With New Allergy Center

Infinite Care, LLC continues to provide the Denver and Boulder Metro Area with access to integrated healthcare within it's Rocky Mountain Urgent Care & Family Medicine clinics.




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Corporate Whistleblower Center Now Urges A Drug or Medical Device Company Employee to Call Them About Whistleblower Rewards If their Employer Has Not Informed Consumers About Deadly Side Effects

The Corporate Whistleblower Center is urging an employee of a drug or medical device company to call them anytime if they can prove their employer is concealing harmful or deadly side effects because this kind of information could be worth millions.




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Corporate Whistleblower Center Now Urges A Pharmaceutical or Medical Device Employee with Proof Their Employer's Product Has Undisclosed Severe Side Effects to Call About Possible Huge Rewards

The Corporate Whistleblower Center is urging an employee of a pharmaceutical or medical device company to call them about potentially million dollar rewards if their company is willfully hiding information about severe side effects to consumers.




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With the Help of Plasticity Brain Centers Anna Wilson Defeats Her Concussion

The near-derailment of a brilliant athletic career, now back on track




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Corporate Whistleblower Center Urges a RN Who Has Proof Their Nursing Home-Skilled Nursing Facility Employer is Gouging Medicare with Unnecessary Procedures to Call About What Could Be Big Rewards

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New Charity Arrives: Human Earth Foundation Supporting The Muhammad Ali Parkinson's Center

A great hero and champion has left a legacy and many are stepping in to honor all that he stood for. Human Earth Foundation, a Non-Profit Organization, has started a campaign to help raise money to tribute to the Muhammad Ali Parkinson's Center.




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Jupiter Outdoor Center's Summer Adventure Camp Open for Registration

Jupiter Outdoor Center is pleased to announce that registration for 2017 summer camp is now open




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4WD Supacentre Awnings, in a Variety of Sizes, to Suit Any Vehicle with Roof Racks

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SG Contact Center Rapidly Established as Industry Leader in BPO Customer Contact Center Solutions

SG Contact Center offers cutting-edge technical support and outsourcing solutions for businesses.




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SG Contact Center Announces a New Joint-Venture with Call Centers in the Dominican Republic and the Philippines

SG Contact Center is now a subsidiary of JWBL Capital Group Inc. and has extended partnerships to offer clients full BPO solutions




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Calospa Rejuvenation Center Offers First-of-its-kind Non-invasive Body Sculpting Treatment, Emsculpt®

Louisville Medical Spa Offers Revolutionary New Technology Offers Dual Treatment to Address Abdominal Fat and Muscle Tone




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Ackerman Medical Sells 40,000 SF Medical Office Building Adjacent to the Newly Acquired Emory Hillandale Hospital

American Healthcare Investors purchases the Class A medical office building in Atlanta's fast-growing I-20 Healthcare corridor.




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Kirk Eye Center Announces 2 New Full Partners: Board-Certified Ophthalmologists Dr. Tyler Kirk and Dr. Carter Kirk

Three generations of the Kirk family provide premium eye care to patients in the Chicago area




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Mesothelioma Compensation Center Now Offers Electrical Workers-Nationwide with Mesothelioma Direct Access to Attorney Erik Karst of Karst von Oiste-Get a Top Dollar Financial Compensation Result

The Mesothelioma Compensation Center is urging an electrician or electrical worker with mesothelioma anywhere in the nation to call 800-714-0303 for direct access to attorney Erik Karst of Karst von Oiste-"Don't get shortchanged on compensation."




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Central Florida and Tampa Bay Area Auto Injury Doctors, Preferred Injury Physicians, Launch Brand New Website

Preferred Injury Physicians, an auto injury clinic located throughout Central Florida, launched a newly redesigned website this week.




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Dallas Stars Center Tyler Seguin Announces Website to Connect with Fans - WWW.TYLERSEGUIN.COM

Seguin is current NHL lead goal scorer and Stanley Cup champion.