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Family reunions - magical gatherings in the International Drive Resort Area

Reconnect. Celebrate cherished family memories. Enjoy being together. Make some new memories. Have fun. Laugh until you cry. This is what family reunions are all about.




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Relax and Rejuvenate!

On vacation or attending a meeting, The International Drive Resort Area offers lots of ways to chill out




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Want to save on vacation? Check out these tips for stretching your budget in the International Drive

Looking to save on your Orlando vacation (and who isnt?)! In the heart of Orlandos tourism district, International Drive offers accommodations, dining, attractions and shopping for every budget. And special deals are always available by searching this site.




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Data Analytics Is an Essential Step in Current Utility Operations

Data Analytics Is an Essential Step in Current Utility Operations hsauer Wed, 11/16/2022 - 09:47

Data Analytics Is an Essential Step in Current Utility Operations

Virtually every industry is becoming increasingly data-driven to keep up with today’s fast-paced business landscape. Big data solutions are essential for modern companies, as they help streamline operations, boost productivity and meet the bottom line.

The utility industry is undergoing a major overhaul in terms of digitization. Companies understand they must evolve in the era of big data, which involves adopting new technologies, updating operational processes and keeping up with ever-changing demands. As data analytics becomes more prevalent in utility operations, it will play a vital role in this industry’s growth and can offer important benefits.

Itron, which offers solutions for energy and water resource management, released a 2022 report analyzing how utility companies and cities were leveraging data analytics solutions. It discusses key findings from surveys of 600 utility executives and 600 informed customers from five countries, including the United States, Spain, India, the United Kingdom and Australia.

Itron’s report suggests that more than 9 out of 10 survey participants agree that leveraging real-time data analytics insights is very important. Disruptors in the industry are evolving, requiring the latest solutions to keep up and improve C-suite decision-making. For instance, electric companies handling pole inspections and inventories are notoriously siloed, meaning departments often neglect the company’s data needs, according to a March 2022 report from utility software provider Ike. Pole inspection and inventory data must be reformatted to prepare it for new data analytics.

This is only one example, but consider the other types of utilities and how many departments could benefit from a more comprehensive data management and analytics solution. Utility executives know that harnessing the power of data for analysis is something they must adapt to in the next few years.

Itron’s report also suggests that personalized utility insights for customers could be a major trend in the industry going forward. Companies that offer customers the ability to gain insight into their energy and water systems enable them to make better decisions regarding their bills and energy consumption. The report even suggests people are willing to pay more if providers offer personalized insights.

Eco-friendly consumers can also choose new electrical, water or heating and cooling systems to improve energy-efficiency and create a more environmentally friendly home or business.

Data analytics can also benefit utilities in terms of cybersecurity. Utilities are not immune from cyberattacks—in fact, the energy and utility sector is a major target for cybercrime, according to a July 2022 article in IIOT Power.

It’s no surprise that threat actors target these companies as more tech emerges in the field. They see an expanded attack surface and an increased likelihood of making a significant profit from attacking critical infrastructure. Any utility company must therefore understand the importance of cybersecurity as analytics becomes ubiquitous. These solutions must have various preventive security measures to be used effectively, whether water or electric utility data analytics.

According to the report, in the next five years, utilities will leverage data analytics capabilities, particularly those with compatible edge intelligence devices. The industrial internet of things and other advanced analytics devices will play a crucial role in effective analytics.

Leveraging tech investments equipped with edge computing technologies is a no-brainer for utilities. They can collect massive amounts of operational data while decreasing latency, ultimately speeding up decision-making processes.

Operating at the edge could have a major impact on the quality of life of utility customers due to the increasing severity of weather events. Managing extreme conditions is a challenge for utilities, but the edge is a transformational technology expected to increase efficiency and facilitate faster response times to significant events.

The report further notes that while utility companies might struggle to adopt and implement new data analytics solutions, these tools will become indispensable in the digital age.

Now is the time for leaders in the energy and utility industry to stay abreast of current trends, explore opportunities with data analytics vendors and begin the procurement process. The future of utilities will increasingly rely on data analytics solutions and the benefits they provide.

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A Light Breeze Generates Electricity With New Invention

A Light Breeze Generates Electricity With New Invention hsauer Mon, 11/21/2022 - 14:08

A Light Breeze Generates Electricity With New Invention

Harvesting wind energy is not new, but scientists from Nanyang Technological University in Singapore designed a new device to harness and store it as electricity. This low-cost device, called a wind harvester, can transform energy from winds with a velocity as low as 2 meters per second (m/s).

Announced in a September 2022 article in the scientific journal Mechanical Systems and Signal Processing, the device is currently capable of producing 3V and generating power of up to 290 microwatts, although lab test results indicate the harvester can power 40 LEDs consistently with a wind speed of just 4 m/s.

The harvester can also generate enough to power a commercial sensor and send the data to a mobile phone wirelessly or to a battery for storage, demonstrating that it can store enough excess charge to keep the device powered for an extended period, even without available wind.

At only 15 cm by 20 cm (or just under 6 inches by 8 inches), the small-sized harvester is easy to mount on the side of buildings. Scientists hope it will eventually replace batteries in the structural health monitoring sensors on buildings and bridges.

Made of fiber epoxy—a highly durable polymer—the device features a dynamic design that vibrates in the wind. Its plate, made of inexpensive materials like copper, aluminum foil and polytetrafluoroethylene (Teflon), vibrates during wind flow, causing charges to form on the film. As they flow from the aluminum foil to the copper film, an electrical current is generated.

Yang Yaowen, a professor in NTU’s School of Civil and Environmental Engineering, led the project. One of the study’s purposes was to develop a device able to harness wind energy at low cost, with low wear and tear and requiring only occasional maintenance.

In addition, he said, “Our research aims to tackle the lack of a small-scale energy harvester for more targeted functions, such as to power smaller sensors and electronic devices.”

An added benefit of this harvester is that it could be an alternative to small lithium-ion batteries that use heavy metals, which can cause environmental issues if not properly disposed of. Widespread use of this not-yet-patented or commercialized device could reduce electronic waste.

“Wind energy is a source of renewable energy,” Yang said. In addition to being renewable, it is clean, producing no greenhouse gases or other pollutants as it generates electricity. “Our invention has been shown to effectively harness this sustainable source of energy to charge batteries and light LEDs, demonstrating its potential as an energy generator to power the next generation of electronics, which are smaller in size and require less power.”

NTU scientists continue their research to improve the energy storage functions of the harvester. As part of that research, they are experimenting with materials that might improve its output power.

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Aggressive Driving Impacts Electrical Contractor Fleets

Aggressive Driving Impacts Electrical Contractor Fleets hsauer Mon, 11/28/2022 - 10:41

Aggressive Driving Impacts Electrical Contractor Fleets

Aggressive driving—a term coined in the 1990s—consists of several potentially dangerous behaviors, such as speeding, tailgating, weaving in and out of traffic, changing lanes without signaling and running red lights and stop signs. The National Highway Traffic Safety Administration (NHTSA) further defines aggressive driving as “the operation of a motor vehicle in a manner that endangers or is likely to endanger persons or property.”

The National Conference of State Legislatures found that excessive speed was a factor in 27% of all fatal crashes in 2015, with a cost of $40 billion annually. Additionally, if speed increases by 50%, the energy released in a crash more than doubles.

Aggressive driving can escalate to “road rage,” a more extreme version of aggressive driving, typified by cursing, obscene gestures, ramming, sideswiping or running other vehicles off the road. It’s important to distinguish between aggressive driving—a traffic violation—and road rage—a criminal offense. Data compiled in 2019 by the AAA Foundation for Traffic Safety indicated that almost 80% of drivers exhibit aggression, road rage or significant anger while behind the wheel.

“Aggressive drivers hurt their fleets,” said Belinda Rueffer, vice president of marketing at GPS Insight, Scottsdale, Ariz. In addition to the obvious safety concern, aggressive driving can increase fuel costs. The U.S. Department of Energy estimates that aggressive driving can decrease gas mileage by 15%–30% on highways and 10%–40% in cities. This can have a cumulative impact on a fleet’s budget.

To counteract the negative effects of aggressive driving, fleet manager can use telematics and smart dash cams to collect data on each of their driver’s behaviors and implement driver coaching. These measures can help fleet managers end aggressive driving, cut expenses, improve efficiency and protect drivers.

“Using telematics and dashcams can help reduce aggressive driving by revealing each driver’s behavior,” Rueffer said. “Telematics can monitor a driver’s speeding, harsh braking and other bad habits, identifying coaching—and discipline—opportunities.”

Telematics combined with dashcams can also protect drivers by determining if a behavior was warranted in the context of their driving conditions, thereby boosting safety and reducing accidents. 

Rueffer observed that even experienced, conscientious drivers can lose control when furious or agitated. “On-time delivery or service demands and long hours on the road can make fleet drivers hostile,” she said. “Putting an end to aggressive driving is in the best interest of everyone on the road.”

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Increased Use of Robots for Warehouse Automation and More

Increased Use of Robots for Warehouse Automation and More cbeaty Tue, 11/29/2022 - 09:06

Increased Use of Robots for Warehouse Automation and More

Research and development in the use of robotics in warehouse and industrial settings is gaining momentum, fueling impressive growth in the market sector.

“Warehouse Robotics Market,” a June 2022 report from Future Market Insights (FMI), reveals that the global warehouse robotics market is projected to reach a value of more than $9.5 billion by 2032. In 2022, the market was on pace to exceed $5 billion, rising at a notable 13% compound annual growth rate throughout the forecast period. Robotics leverage digital technologies and computerization with artificial intelligence (A.I.) and machine learning to automate a host of operations.

“The market is likely to be driven by the growing trend of industrialization and the implementation of Industry 4.0,” according to the report.

Robotics services

Warehouse robotics are used in a variety of automated systems to bring greater efficiencies to processes in fulfillment, inventory and distribution. Different types of robotics, according to 6 River Systems, include automated guided vehicles for material and supply transport; automated storage and retrieval systems for inventory management; cobots, or collaborative robotics used to assist human personnel in performing tasks in the warehouse; articulated robotic arms that move products within warehouses; and goods-to-person systems that transport items to stationary pick stations.

Warehouse robots are applicable to many markets, including food and beverage, automotive, pharmaceuticals, electronics, construction, defense and oil and gas. Companies are investing huge dollars in research and development activities in the warehouse robotics market, especially in developed countries, for product innovation, more advanced automation and pursuit of quality production and manufacturing.

According to FMI, Amazon installed almost 15,000 robots in its U.S. warehouses to cut operations costs by one-fifth and meet increasing consumer demand. It used technology developed by Kiva Systems, a robotics company it would later purchase and rename Amazon Robotics. In October 2021, Amazon announced the opening of a new first-of-its-kind robotics manufacturing facility in Westborough, Mass. Amazon also unveiled plans to purchase iRobot in August 2022.

Market drivers and restraints

Important market drivers for the warehouse robotics market, according to FMI, include increasing demand of automation for time savings and cost reductions, increasing number of stock-keeping units, increasing demand and awareness toward quality and safety production, advancement in technology and increased use in various applications and industries such as food and beverage and electronics.

Some of the barriers cited in the report as potentially hampering the growth of the warehouse robotics market are the initial high adoption cost related to training and deployment, lack of awareness and difficulty in interacting with robots for some end-users.

The digital transformation and Industry 4.0 continue to revolutionize the way companies manufacture, improve and distribute products. Manufacturers are integrating new technologies, including internet of things, cloud computing, analytics, A.I. and machine learning into their production facilities and throughout their operations. That value proposition now includes robotics, for specific tasks and lessening the overall cost burden on the end-user.

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To Build Strategy, Start with the Future

Mark Johnson, cofounder of the consulting firm Innosight, says that too many managers develop strategy while focusing on problems in the present, and that’s especially true during a crisis. Instead, he argues, leaders should imagine the future and work backward, so they can build their organization for that new reality. He shares practical steps managers can take to look beyond the typical short-term planning horizon and help their teams grasp future opportunities. Johnson is the coauthor of the HBR article "Leaders, Do You Have a Clear Vision for the Post-Crisis Future?" and the book "Lead from the Future: How to Turn Visionary Thinking into Breakthrough Growth."




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Great Leaders Use Tough Love to Improve Performance

Frances Frei, professor at Harvard Business School, says that trust, empathy - and even a bit of tough love - are all essential ingredients to strong leadership in today's world. Successful managers focus on the effect they have on others, not themselves. They also define a strategy and create a culture that drives employee behavior in their absence. Frei is the coauthor, along with Anne Morriss, of the book "Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You" as well as the HBR article “Begin with Trust.”




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Future-Proofing Your Strategy with Scenario Planning

Peter Scoblic, cofounder and principal of the consultancy Event Horizon Strategies, says that too many companies are short-sighted in their strategy-making and don't effectively plan for different potential futures. Using examples from the U.S. Coast Guard, he explains how thoughtful and ongoing scenario planning exercises can help organizations decide which investments will allow them to thrive in varying circumstances and navigate many types of crisis. Scoblic is the author of the HBR article "Learning from the Future."




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Adapting Negotiations to a Remote World

Leigh Thompson, professor at Kellogg School of Management at Northwestern University, studies negotiations to understand the path to the "sweet spot" where all sides of the table come away happy. And she says there are more pitfalls on that path when more of us are working remotely and online. She shares how to overcome the common traps of virtual negotiations with trust-enhancing hacks such as E-charisma and language style matching. Thompson is the author of the book “Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table.”




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Breaking Down Bureaucracy and Building Up Workers

Gary Hamel and Michele Zanini, cofounders of the consultancy Management Lab, say that even though we all lament how rigid, parochial, and time sucking bureaucracies can be, they still seem inescapable. The managers who’ve excelled in them often don’t know how to dismantle them — or else they don’t want to. But Zanini and Hamel have studied and collaborated with innovative organizations, and they outline bottom-up ways to empower workers and hack management. Hamel and Zanini wrote the new book “Humanocracy: Creating Organizations as Amazing as the People Inside them.”




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Why Work Friends are Worth It

Shasta Nelson, relationship expert and author, says that work friendships are critical to individual and organizational success but acknowledges that it's not always easy to build these personal -- but still professional - connections, especially when work is virtual. She explains why consistency, vulnerability, and positivity are fundamental to friendship and offers specific suggestions for how to build those things with colleagues. Nelson is the author of the book "The Business of Friendship: Making the Most of Our Relationships Where We Spend Most of Our Time."




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Creating More Resilient Supply Chains

Willy Shih, professor at Harvard Business School, says that the complex, global, and just-in-time manufacturing processes we've developed in recent decades are highly susceptible to breakdowns, especially during a global pandemic. He explains why the shortages we’ve seen in 2020 - in goods from toilet paper to appliances - are indicative of a bigger problem and talks through ways can businesses protect themselves and consumers in the future. Shih is the author of the HBR article "Global Supply Chains in a Post-Pandemic World."




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The Fundamental Human Relationship with Work

James Suzman, an anthropologist and former executive, says one way to better understand the future of work is to learn from the history of it. He has studied an ancient hunter-gatherer society in Namibia and says our modern notions of work, economy, and productivity are perhaps too limiting. Suzman argues that humans have always been drawn to work for its intrinsic value, and that managers can prepare for the future workplace by broadening their thinking about work and purpose. Suzman is the author of the new book "Work: A History of How We Spend Our Time."




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Why Work-From-Anywhere Is Here to Stay

Prithwiraj (Raj) Choudhury, associate professor at Harvard Business School, was studying the growing work-from-anywhere movement long before the Covid-19 pandemic forced many more of us into virtual work. He says that more and more organizations are adopting WFA as a business strategy, one that not only reduces real estate costs but also boosts employee engagement and productivity. He acknowledges that there are challenges to creating and maintaining all-remote workforces but outlines research-based best practices for overcoming them. Choudhury is the author of the HBR article "Our Work from Anywhere Future."




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Managing Working Parents During the Pandemic

Ellen Ernst Kossek, management professor at Purdue University, is researching how the pandemic is putting an enormous strain on working parents and the new challenge that poses for their managers. She shares how supervisors can offer much-needed consistency and predictability for working parents on their teams. She also outlines specific ways to give working parents more flexibility while still holding them accountable. Kossek is the coauthor, with Kelly Schwind Wilson and Lindsay Mechem Rosokha, of the HBR article "What Working Parents Need from Their Managers."




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Why Companies and Skilled Workers Are Turning to On-Demand Work

Joseph Fuller, professor at Harvard Business School, and Allison Bailey, senior partner at Boston Consulting Group, say that the Covid-19 pandemic is only accelerating a recent trend of companies turning to digital talent platforms for highly skilled workers. The need for agility and specialized skills has more firms seeking help with projects. Meanwhile, more workers are joining these online marketplaces for the promise of greater flexibility and agency. Fuller and Bailey explain how organizations can strategically employ this on-demand workforce to unlock value. With HBS researcher Manjari Raman and BCG partner Nithya Vaduganathan, they wrote the HBR article "Rethinking the On-Demand Workforce."




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What Business Leaders Should Know About Cryptocurrency

Jeff John Roberts, an author and journalist, dug deep into the world of cryptocurrency to figure out what the rest of us really need to know about it. He acknowledges that the proliferation and volatility of digital currencies can make them seem like a fad but argues that the oldest among them -- bitcoin -- and the blockchain technology behind it are here to stay because they offer a more efficient way for companies and consumers to transact. He describes in plain English how crypto works and explains why now is the time for forward-thinking business leaders to understand -- and adapt to -- this new kind of currency. Roberts is the author of the book "Kings of Crypto: One Startup's Quest to Take Cryptocurrency Out of Silicon Valley and Onto Wall Street."




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Race at Work: Lessons in Diversity and Culture from Mastercard

Race at Work is an HBR Presents podcast hosted by Porter Braswell about the role race plays in our careers and lives. In this episode, he speaks with Donna Johnson, former chief diversity officer at Mastercard, about leading the charge on changing company culture and how diversity can drive real business results.




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Stop Micromanaging and Give People the Help They Really Need

Colin Fisher, associate professor at University College London's School of Management, conducted in-depth studies at several companies to determine how managers can effectively help employees who need assistance without demoralizing them. He found that the most effective helpers were the ones who clearly communicated their intentions, timed their interventions at points when people were most receptive, and figured out a rhythm of involvement that best suited their needs. He shares examples from different firms to illustrate what works and what doesn't, in person and online. Fisher is the coauthor of the HBR article "How to Help (Without Micromanaging)."




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What Kind of Networker Are You?

Marissa King, professor at Yale School of Management, has studied the strengths and weaknesses of different types of social networks. She argues that most of us have a natural style of networking: we favor tight social circles, or brokering across varied groups, or having an expansive list of contacts. But she says we can also tweak the way we build relationships to meet our changing needs. For example, widening our outreach to boost creativity and innovation or focusing on trusted friends and colleagues to increase trust and happiness. King is the author of the book "Social Chemistry: Decoding the Patterns of Human Connection.”




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How Empathy Helps Bridge Generational Differences

Mimi Nicklin, a business coach and executive, has seen many leaders blame poor performance and communication on generational differences. But she argues managers should spend less time forcing Millennial and Gen Z employees to conform to company culture and more time on perspective taking and listening. In her experience, practicing empathy can vastly improve team collaboration and lead to better business and individual outcomes. Nicklin is the author of the book "Softening the Edge: Empathy: How Humanity’s Oldest Leadership Trait is Changing the World."




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Goodbye Bureaucracy, Hello Common Sense

Martin Lindstrom, founder and chairman of Lindstrom Company, says that many companies are still held back by doing things the way they've always done them, or failing to break down bureaucracy. For Lindstrom, it's not just about getting away from bureaucratic norms for the sake of innovation, but because so many things workers do each and every day don't actually make much sense. He suggests workers, leaders, and organizations consider ways in which processes can be improved - and the ways these new processes can improve life for everyone. And he argues that companies should actually devote a team or department to making sure common sense is used throughout the organization. Lindstrom is the author of the book "The Ministry of Common Sense: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS."




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Taking on a Senior Leadership Role Remotely

Muriel Wilkins, cofounder of the executive coaching firm Paravis Partners, says that starting a leadership role at a new company or via internal promotion is demanding. Doing so remotely during the Covid-19 pandemic is even more challenging. She says that new senior leaders must focus on two things: connectivity and credibility. And she explains how to build those attributes when much of the job is performed virtually. Wilkins is the host of the new HBR Presents podcast “Coaching Real Leaders.”




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New Recruiting Strategies for a Post-Covid World (Back to Work, Better)

Lauren Smith, vice president at Gartner Research, says the pandemic is accelerating several key recruitment trends. She led a survey of thousands of job candidates and hiring managers that details the shift to virtual interviews, but also identifies other ongoing transitions that may be more important. The research points to three main trends to manage: a rapid turnover of necessary skills, the need to expand beyond existing talent pools, and the competitiveness that comes from offering an "employee value proposition." Even as more people return to in-person work, Smith argues, these trends will continue. Learn more about Gartner’s research in the HBR article "Reengineering the Recruitment Process."




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Building a Company While Battling Depression

Melissa Bernstein, cofounder of the toy company Melissa & Doug, spent decades hiding her struggles with depression even as she launched and led a booming business focused on bringing joy to children and raised six of her own. She finally opened up to her family, colleagues, and the public and recently launched an organization to give people better tools to discuss and manage their mental health. Bernstein explains what managers and organizations can do to help workers facing depression and other illnesses. She’s the author of the book LifeLines: An Inspirational Journey from Profound Darkness to Radiant Light.




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How the Creative Economy is Changing with Covid-19

Scott Belsky, chief product officer at Adobe, says that creative workers are a bigger part of the economy than ever, thanks to new technologies, more gig work, and shifting norms following the pandemic. He recommends that leaders at all companies — not just those in traditionally creative fields — understand this key component of value creation today. He explains how companies can make themselves more competitive by making themselves more attractive to the likes of designers, writers, and artists.




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The Career Rules You Didn’t Learn at School

Gorick Ng, career advisor at Harvard, tried to learn about the world of work at an early age, helping his mother search job listings and send out resumes. To launch his own career, he studied hard in school, secured an Ivy League education, and landed a plum job. But he still found himself struggling - as many first-generation college graduates do - because he didn’t understand workplace norms in the way that his (mostly white, middle- to upper-class) peers did. While they'd been taught how to network, angle for promotions, and "speak the language," he was left to figure it out on his own. Now, Ng counsels young people on how to avoid those mistakes and take on their first job in a way that puts them on the fast-track to success. He's the author of the book "The Unspoken Rules: Secrets to Starting Your Career Off Right."




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Streamlining Your Company’s Strategy

Felix Oberholzer-Gee, professor at Harvard Business School, says many organizations spend so much energy on strategy that it overwhelms with conflicting priorities. Instead, he argues companies should simplify and focus on two value drivers: customer satisfaction and employee satisfaction. By aligning strategic initiatives on these alone, leaders make their workers’ jobs less complicated and also improve customer experiences. Oberholzer-Gee is the author of the HBR article “Eliminate Strategic Overload” as well as the new book "Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance."




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CEO Series: Mary Barra of General Motors on Committing to an Eco-Friendly Future

Mary Barra, chair and CEO of General Motors, says that electric vehicles are the future for the company and the automobile industry. GM has said it will phase out vehicles using internal combustion engines by 2035 and go carbon neutral at all of its facilities. Barra describes how she's executing on that plan as well as offering broader leadership lessons in an interview with HBR editor Amy Bernstein.




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Understanding the Venture Capital Gender Gap

Jenny Lefcourt, partner at Freestyle VC and cofounder of All Raise, says that even as a serial entrepreneur herself, she long underestimated how little venture capital funding goes to female startup founders compared to the money men get. She believes unconscious biases, an industry built on intuition, and historical dynamics all contribute to this inequity. They also affect the low numbers of women in decision-making roles at VC firms. Lefcourt explains the ways the industry can actively reduce this gap.




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CEO Series: 23andMe’s Anne Wojcicki on Scientific Breakthroughs and Public Trust

Anne Wojcicki, CEO of 23andMe, spent a decade in healthcare and biotechnology before launching the DNA testing and analysis company in 2006. Her goal was twofold: to help individuals learn more about their own genetics, enabling them to pursue more personalized medical care, and to create a database of genetic information for commercial and academic researchers to promote broader improvements to the healthcare system. She speaks with HBR's Editor-in-Chief Adi Ignatius about tackling challenges in an emerging industry.




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What Anthropologists Can Teach Us About Work Culture

Greg Urban, anthropologist at the University of Pennsylvania, used to study indigenous tribes in Brazil. Now he hangs out in break rooms and boardrooms analyzing how people interact — and create and change culture — in organizations. He shares lessons and tips for managers to better understand and motivate their teams. Urban is the coauthor of the book "The Culture Puzzle: Harnessing the Forces that Drive Your Organization's Success."




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Hybrid Work Is Here To Stay. Now What? (Back to Work, Better)

Nicholas Bloom, economics professor at Stanford University, has been studying remote work and hybrid (a mix of remote and onsite) work for years. Then the pandemic made these modes widespread and lasting. He says as more organizations turn to hybrid work, they face difficult logistical, strategic, and managerial challenges. Bloom shares a guideline to implementing hybrid work plans, and helps managers think through these arrangements while balancing fairness to employees and organizational needs. Bloom is the author of the HBR article “Don’t Let Employees Pick Their WFH Days.”




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Lessons in Innovation from Bowie, Beyoncé, and More

Panos Panay, incoming co-president of the Recording Academy, which presents the Grammys, and R. Michael Hendrix, partner at the innovation consultancy IDEO, argue that the music world offers myriad lessons for anyone looking to improve their performance at work. They explain how strategies long used by musicians -- from egoless experimentation to gathering talented teams for creative collaboration -- can be applied directly to business. Panay and Hendrix are the authors of "Two Beats Ahead: What Musical Minds Teach Us About Innovation."




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When Entrepreneurs Distort the Truth

Kyle Jensen, associate dean at the Yale School of Management, has seen firsthand just how tempting it is for entrepreneurs to lie. As a startup founder himself, he says they have to be always "on" and ready to promote their venture. Another reason they’re incentivized to exaggerate is that while many startups fail, successes can become billion-dollar enterprises. Finally, Jensen argues, misrepresenting is relatively easy to get away with in a field of unproven potential. He talks through infamous examples of entrepreneurs distorting the truth and how to change startup culture for the better. Jensen is a coauthor of the HBR article "Entrepreneurs and the Truth."




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Rethinking Our Relationship with Work (Back to Work, Better)

Emily Esfahani Smith, author of “The Power of Meaning,” has long studied how people find fulfillment. As the ongoing pandemic causes many of us to rethink how and why we do our jobs, she offers advice on how to find more enjoyment and engagement, avoid burnout, reset ambitions, and, if necessary, change paths. One key is to define - or redefine - your purpose as it relates to work, and Smith explains how to do that wherever you are in your career.




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Best of IdeaCast: Saying No to More Work

When the work keeps piling on, there comes a time when everyone needs to say no. But how do you do so without offending your coworkers or hurting your career? Former host Sarah Green Carmichael, and Karen Dillon, the author of the “HBR Guide to Office Politics,” talk about the best practices on saying no to work when you're overwhelmed.




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Why Companies Need Returnship Programs (Back to Work, Better)

Carol Fishman Cohen, human resource consultant and CEO of iRelaunch, says that extended career breaks have always been common. Now the pandemic has made them even more widespread. So, companies are increasingly considering formal back-to-work programs and “returnships.” That’s where employers set up special training and support mechanisms to ease people back into work. Cohen speaks about the best practices for organizations and returning workers alike. She's the author of the HBR article "Return-to-Work Programs Come of Age."




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Can Big Tech Reform Itself?

Mehran Sahami, a Stanford professor and former Google employee, wants to see a reset from the technology industry. For the past few decades, the world's technologists (many of whom become its corporate executives and venture capitalists) have been taught to prioritize optimization and efficiency without thinking a whole lot about ethics. The result has been stunning corporate success but significant costs to society. Sahami argues that regulation can certainly help right the balance. But he also believes that tech company leaders and employees can shift their mindsets and practices to ensure they're serving the greater good, not just themselves. He's the coauthor, along with Rob Reich and Jeremy Weinstein, of "System Error: Where Big Tech Went Wrong and How We Can Reboot."




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How to Make Strategic Career Decisions, Even in a Crisis (Back to Work, Better)

When it comes to work, it's easy to focus on the near term: the next meeting, project, promotion. The global pandemic pushed many of us even further into heads-down mode. But Dorie Clark, author of the book The Long Game: How to Be a Long-Term Thinker in a Short-term World, wants everyone to step back, take a breath, and start thinking longer term about what you really want to do and how to progress toward those goals. She offers advice on how to ignore social media distractions, balance priorities, cultivate patience, and make the right strategic decisions. Clark also wrote the HBR article "Feeling Stuck or Stymied."




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Tech’s Exponential Growth – and How to Solve the Problems It’s Created

Technological development is happening faster than ever and changing our lives in fundamental ways. The companies behind all these new gadgets and services are no doubt the greatest corporate success stories of our age. But entrepreneur and investor Azeem Azhar worries that our public institutions haven't kept pace with the industry, which has created an exponential gap between digital haves and have nots. He offers recommendations on how bridge the divide and achieve growth with broader societal benefits. You can hear more from Azeem Azhar on his HBR Presents podcast, Exponential View.




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Anti-Bias Policies That Really Work in Customer Service

Alexandra Feldberg and Tami Kim, assistant professors at Harvard Business School and the University of Virginia Darden School of Business, respectively, say companies are overlooking an important place to root out bias: on the front lines with customers. While many firms are promoting a more equitable workforce through their HR functions, too few firms even realize how costly bias can be in everyday interactions between workers and customers. The researchers explain how organizations can identify and address this overlooked problem. Feldberg and Kim are the coauthors of the HBR article "Fighting Bias on the Front Lines."




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The Future of Work Is Projects—So You’ve Got to Get Them Right

Companies of every size in every industry and part of the world are basing more of their work around projects. And yet research shows that nearly two-thirds of those efforts fail. Antonio Nieto-Rodriguez, who has studied projects and project management for decades, explains how we can do better. He offers advice on the right way to frame projects, how to structure organizations around them, and pitfalls to avoid. Nieto-Rodriguez is the author of the Harvard Business Review Project Management Handbook and author of the article "The Project Economy Has Arrived."




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In a New Role? Here’s How to Hit the Ground Running

Rob Cross, management professor at Babson College, says people are changing jobs more than ever and too often falling short when they do. Surveys show nearly half of people promoted within their own companies are underperforming 18 months later. And up to half of executives in new roles are seen as eventual disappointments. Cross says research shows that’s because today’s hyper-collaborative workplaces demand new skills. He shares evidence-based practices to improve a role transition. Those include developing strategic networks and expanding the scope and impact of one’s projects. Cross is a coauthor of the HBR article "How to Succeed Quickly in a New Role."




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Why the Highest Paying Jobs So Rarely Go to Women

Companies pay disproportionately high salaries to CEOs and other high-powered professionals willing to live and breathe their jobs, on-call 24/7, ready to pick up and travel. It's a phenomenon Harvard historian and economist Claudia Goldin calls "greedy work" and she says it's a big reason why the pay gap between men and women persists -- because the people typically tasked with caring for kids, the house, or elderly parents simply can't put in as much time and energy at the office. However, she notes, there are signs of change, with younger generations demanding better balance.




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One Way to Fight the Great Resignation? Re-recruit Your Current Employees

Debbie Cohen and Kate Roeske-Zummer, cofounders of HumanityWorks, are sounding an alarm bell for employee retention. Record numbers of people are quitting their jobs due to burnout and better opportunities. Those resignations leave their former colleagues burdened with even more work and a sense of despair. Cohen and Roeske-Zummer argue that employers should re-recruit their existing employees and even think of them as customers. And the two consultants outline steps managers can take to openly appreciate those employees and keep a positive culture. Cohen and Roeske-Zummer wrote the HBR.org article "With So Many People Quitting, Don’t Overlook Those Who Stay.”




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How to Use All Your Vacation — And Really Unplug

When was the last time you really took a sustained break from work? No emails. No calls. No taking care of that one little thing. For most of us — particularly in the United States -- it's been too long. As we head into the end-of-year holidays, we asked University of Texas psychology professor Art Markman and Cornell University associate professor Kaitlin Wooley to explain why it's so important to take real vacations (or even staycations) and how individuals, bosses, and organizations can do a better job of making them happen.




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There Still Aren’t Enough “Good Jobs”

Companies around the world are struggling to fill open positions, while millions of unemployed people look for work. What's going on? Zeynep Ton, professor at the MIT Sloan School of Management, says that organizations need to start offering better jobs. While old-school management thinking argued for paying workers only as much money as the market dictated and squeezing every last bit of efficiency out of them to maximize profits, the 21st century requires a new approach. This starts with higher wages but also includes more predictability and flexibility. In the wake of the global pandemic that brought essential workers to the forefront, Ton explains what companies have done - and can do - to create more good jobs in society.