At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.

It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.

Businesses are facing major changes in the way they operate and the way they interact with clients, partners and suppliers. These changes, which are rooted in uncertainty, often challenge our business confidence as leaders at the highest level.

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.

The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.

A productive and positive state of mind and being is more important than ever.

By diligently delineating well-structured goals and objectives for the upcoming year, you can guide your enterprise toward a path of unmatched growth and prosperity.

Trust-building in corporate culture often used to involve dramatic events like fire-walking retreats, placing the onus of risk and trust on team members. However, there's now a shift towards recognizing trust-building as a daily, intentional effort integral to creating positive workplace environments.

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.

Here are a few insights I'd like to share on how to lead our businesses with confidence, regardless of what's happening in the broader world.

Nine individuals have been indicted on a total of 42 counts related to a series of alleged actions and inactions that created the historic injustice of the Flint Water Crisis.

“Water quality has grown 300% across the U.S. since the pandemic began,” says Glen Blavet, founder and CEO of HALO Water Systems. “People are at home, and they’re looking to improve their quality of life and their health, so they’re looking at the water they’re drinking out of the tap.”

Puronics is a residential and commercial water treatment products and services provider operating four company-owned service centers.

Lead contamination in drinking water poses serious health risks, and even low levels of lead exposure can cause permanent cognitive, academic and behavioral difficulties in children.

The Drinking Water Treatability Database presents an overview of different contaminants and possible treatment processes to remove them from drinking water.  

Disinfection byproducts (DBP) are becoming a matter of renewed concern in the regulatory and scientific world. It is necessary for all of us to understand the reasons and facts behind such new activity in this field. 

Installing a reverse osmosis (RO) system for a homeowner is not a once and done event. Just like any other kind of water treatment technology, RO systems require regular maintenance.

The WQA Board of Directors officially approved the relocation plan in April 2019, after more than two years of research and planning, and the former headquarters was sold to another Lisle-based association in March 2020, right as the coronavirus pandemic hit.

When you talk about water scarcity and the lack of clean drinking water, most people think about third-world countries. They don’t realize that there’s a growing threat to clean water right here at home in the United States. Look at the February train derailment in East Palestine, Ohio, where a fire forced the controlled release and burn of toxic chemicals to avoid an explosion. The resulting contamination killed thousands of fish in nearby streams and ignited concerns over soil and water quality.

Plumbing & Mechanical and PM Engineer Chief Editor Nicole Krawcke sits down with Legionella expert Dr. Janet Stout, PhD, to discuss best practice strategies in the plumbing industry for implementing risk assessments and Water Management Programs.

Franklin Water Treatment provides products, services, and system solutions for residential, commercial, and industrial point-of-use and point-of-entry water treatment products, in a wide variety of markets and applications.

Water scarcity is a growing issue globally. Some regions are adopting water reuse and rainwater capture solutions. Onsite water reuse can help save money, reduce water demands, and manage stormwater flows. With onsite water reuse, you can reuse up to 95% of a building's wastewater.

Leading up to the SDWA anniversary in December, AWWA will continue to recognize the Act’s significant contributions to improving and protecting water quality and emphasize the need for continued investment and scientific evaluation to address emerging challenges.

Builders often overlook local water chemistry when selecting materials. Water chemistry and plumbing materials require more attention.

Point-of-use (POU) water disinfection isn't just about public health; it's also an essential engineering strategy in modern water systems, tackling waterborne diseases by ensuring safe drinking water directly at the point of consumption.

Appendix M of the IAPMO Uniform Plumbing Code, or the Water Demand Calculator, was integrated into the California Plumbing Code on July 1. It provides a new method for sizing water pipes in residential buildings. For Villara Corp., a leading plumbing and HVAC contractor in Northern California, it remains business as usual, having used the calculator for over five years to construct over 5,000 single-family homes.

With user-friendly plug-in installation and energy-saving thermostat control, the system is ideal for preventing ice from forming inside 3/4-inch to 6-inch diameter water lines in temperatures below -40°F (-40° C).

The simplicity of the patented Centra-lok design is also intended to offer a cost-effective vinyl-by-vinyl containment system for commercial, industrial, and municipal water and wastewater applications.

Education enhanced my earning potential. I became a more skilled technician, gained knowledge about new and emerging technologies, and became a much more valuable asset to my employers. Throughout my journey, I met numerous mentors in various aspects of the PHVAC trades and established insider contacts that proved to be invaluable.

Efficient fleet management is essential for plumbing and HVAC contractors looking to optimize operations and improve service. Customizing fleet vehicles to meet specific company needs is a key strategy. Modern upfitting now includes advanced technology and ergonomic designs, creating mobile workstations that boost efficiency on job sites.

In the world of business, challenges are inevitable. Economic shifts, changing consumer demands and unforeseen crises are part and parcel of running a company.

Recognizing that pipe joints are the most common source of premature leaks and system failures, IPEX has designed Centra-lok to minimize maintenance, repair and installation costs.

Your vehicles are a projection of your brand into the market.

The improved ease of sizing these units makes it easier for customers to adopt commercial heat pump technology and allows them to take advantage of local HPWH rebates.

Maloney Plumbing was founded by William “Duke” Maloney and his wife, Mary Maloney, in May 1964 after the couple gave up farming in Idaho to move to Phoenix.

Founded in 1961, Herman’s Plumbing has the distinction of being a thriving third-generation family-run business. 

Being an avid surfer in a community that revolves around the beach and ocean, Josh Martin, president and owner, knew “Seaside Plumbing” would be the perfect name for his company.

People join the trades for many reasons, family business, a desire for little to no school debt, etc. 

At age 62, Paul Cleary has been in the trades for 44 years. He went to vocational school in Connecticut and then joined the union after high school. 

Patrick Jorge Besinga, president/CEO of Works Plumbing, and his wife, Margaret Besinga, vice president/COO, grew up in the Philippines, and both hold a college degree in business and marketing.