us

What Still Stifles Ambitious Women

Pamela Stone, professor at Hunter College, on the surprising findings from a massive study of MBAs.




us

The Condensed July-August 2015 Issue

Amy Bernstein, editor of HBR, offers executive summaries of the major features.




us

Salman Rushdie on Creativity and Criticism

The acclaimed writer describes how he develops his novels, what he expects from reviewers, and why business people should still read fiction.




us

Stop Focusing on Your Strengths

Tomas Chamorro-Premuzic, professor at University College London and Columbia University and CEO of Hogan Assessments, explains how the fad for strengths-based coaching may actually be weakening us.




us

Email: Is It Time to Just Ban It?

David Burkus, author of "Under New Management", explains why some companies are taking extreme measures to limit electronic communication. Burkus is also a professor at Oral Roberts University and host of the podcast Radio Free Leader.




us

Macromanagement Is Just as Bad as Micromanagement

Tanya Menon, associate professor at Fisher College of Management, Ohio State University, explains how to recognize if your management style is too hands off. She's the co-author of "Stop Spending, Start Managing: Strategies to Transform Wasteful Habits."




us

When Not to Trust the Algorithm

Cathy O'Neil, author of "Weapons of Math Destruction" on how data can lead us astray–from HR to Wall Street.




us

How Focusing on Content Leads the Media Astray

Bharat Anand, author of The Content Trap and professor at Harvard Business School, talks about the strategic challenges facing digital businesses, and explains how he and his colleagues wrestled with them when designing HBX, the school's online learning platform.




us

Business Leadership Under President Trump

Larry Summers, former U.S. treasury secretary, is calling on American business leaders to stand up to President Donald Trump. Summers sharply criticizes the administration’s protectionist agenda, and he says it’s time for executives to call out how those policies undermine the economy and the country's best interests in the long term.




us

Why You Should Buy a Business (and How to Do It)

Richard S. Ruback and Royce Yudkoff, professors at Harvard Business School, spell out an overlooked career path: buying a business and running it as CEO. Purchasing a small company lets you become your own boss and reap financial rewards without the risks of founding a start-up. Still, there are things you need to know. Ruback and Yudkoff are the authors of the “HBR Guide to Buying a Small Business.”




us

Our Delusions About Talent

Tomas Chamorro-Premuzic, professor of business psychology at University College London, dispels some of the myths that have persisted in the 20 years since McKinsey coined the phrase “war for talent.” He argues the science of talent acquisition and retention is still in its early stages. Chamorro-Premuzic is the CEO of Hogan Assessments and the author of the book “The Talent Delusion: Why Data, Not Intuition, is the Key to Unlocking Human Potential.”




us

How AI Is Already Changing Business

Erik Brynjolfsson, MIT Sloan School professor, explains how rapid advances in machine learning are presenting new opportunities for businesses. He breaks down how the technology works and what it can and can’t do (yet). He also discusses the potential impact of AI on the economy, how workforces will interact with it in the future, and suggests managers start experimenting now. Brynjolfsson is the co-author, with Andrew McAfee, of the HBR Big Idea article, “The Business of Artificial Intelligence.” They’re also the co-authors of the new book, “Machine, Platform, Crowd: Harnessing Our Digital Future.




us

When Startups Scrapped the Business Plan

Steve Blank, entrepreneurship lecturer at Stanford, UC Berkeley, and Columbia, talks about his experience of coming to Silicon Valley and building companies from the ground up. He shares how he learned to apply customer discovery methods to emerging high technology startups. And he explains why he believes most established companies are still failing to apply lean startup methodology in their corporate innovation programs. Blank is the author of the HBR article, "Why the Lean Start-Up Changes Everything."




us

Everyday People Who Led Momentous Change

Nancy Koehn, a Harvard Business School historian, tells the life stories of three influential leaders: the abolitionist Frederick Douglass, the pacifist Dietrich Bonhoeffer, and the ecologist Rachel Carson. They all overcame personal challenges to achieve and inspire social change. In Koehn’s new book, "Forged in Crisis: The Power of Courageous Leadership in Turbulent Times," she argues that tomorrow's leaders of social change will come from the business world.




us

The Hardscrabble Business of Chinese Manufacturing in Africa

Irene Yuan Sun, a consultant at McKinsey, explains why so many Chinese entrepreneurs are setting up factories in Africa. She describes what it’s like inside these factories, who works there, what they’re making—and how this emerging manufacturing sector is industrializing countries including Lesotho and Nigeria. Sun’s new book is “The Next Factory of the World: How Chinese Investment Is Reshaping Africa.”




us

How Technology Tests Our Trust

Rachel Botsman, the author of “Who Can You Trust?", talks about how trust works, whether in relation to robots, companies, or other people. Technology, she says, speeds up the development of trust and can help us decide who to trust. But when it comes to making those decisions, we shouldn’t leave our devices to their own devices.




us

For Better Customer Service, Offer Options, Not Apologies

Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review.




us

McKinsey’s Head on Why Corporate Sustainability Efforts Are Falling Short

Dominic Barton, the global managing partner of McKinsey&Company, discusses the firm’s sustainability efforts. He talks about the wake-up call he got about sustainability and how he tries to convince CEOs hesitant to make it part of their business model that doing so will improve company performance. He says he sees companies thinking about the environment. “But the speed and scale of what we need to do — I don’t think it’s sufficient.”




us

Use Learning to Engage Your Team

Whitney Johnson, an executive coach, argues that on-the-job learning is the key to keeping people motivated. When managers understand that, and understand where the people they manage are on their individual learning curve — the low end, the sweet spot, or the high end — employees are engaged, productive, and innovative. Johnson is the author of the book “Build an A-Team: Play to Their Strengths and Lead Them Up the Learning Curve.”




us

The 2 Types of Respect Leaders Must Show

Kristie Rogers, an assistant professor of management at Marquette University, has identified a free and abundant resource most leaders aren’t giving employees enough of: respect. She explains the two types of workplace respect, how to communicate them, and what happens when you don't foster both. Rogers is the author of the article “Do Your Employees Feel Respected?” in the July–August 2018 issue of Harvard Business Review.




us

How Companies Can Tap Into Talent Clusters

Bill Kerr, a professor at Harvard Business School, studies the increasing importance of talent clusters in our age of rapid technological advances. He argues that while talent and industries have always had a tendency to cluster, today's trend towards San Francisco, Boston, London and a handful of other cities is different. Companies need to react and tap into those talent pools, but moving the company to one isn't always an option. Kerr talks about the three main ways companies can access talent. He's the author of the HBR article "Navigating Talent Hot Spots," as well as the book "The Gift of Global Talent: How Migration Shapes Business, Economy & Society."




us

The Right Way to Solve Complex Business Problems

Corey Phelps, a strategy professor at McGill University, says great problem solvers are hard to find. Even seasoned professionals at the highest levels of organizations regularly fail to identify the real problem and instead jump to exploring solutions. Phelps identifies the common traps and outlines a research-proven method to solve problems effectively. He's the coauthor of the book, "Cracked it! How to solve big problems and sell solutions like top strategy consultants."




us

Use Your Money to Buy Happier Time

Ashley Whillans, professor at Harvard Business School, researches time-money trade-offs. She argues more people would be happier if they spent more of their hard-earned money to buy themselves out of negative experiences. Her research shows that paying to outsource housework or to enjoy a shorter commute can have an outsized impact on happiness and relationships. Whillans is the author of the HBR article “Time for Happiness.”




us

Why Business Jargon Isn’t All Bad

Anne Curzan, English professor at the University of Michigan, studies the evolution of language. While many of us roll our eyes at bizspeak — from synergy to value-add to operationalize — Curzan defends business jargon. She says the words we say around the office speak volumes about our organizations and our working relationships. She shares how to use jargon more deliberately, explains the origin of some annoying or amusing buzzwords, and discusses how English became the global business language and how that could change.




us

Make Customers Happier with Operational Transparency

Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being done in back offices, offshore factories, and algorithms, they’re less satisfied with their purchases. Buell believes organizations should deliberately design windows into and out of operations. He says increasing operational transparency helps customers and employees alike appreciate the value being created. Buell is the author of the HBR article "Operational Transparency."




us

The Right Way to Get Your First 1,000 Customers

Thales Teixeira, associate professor at Harvard Business School, believes many startups fail precisely because they try to emulate successful disruptive businesses. He says by focusing too early on technology and scale, entrepreneurs lose out on the learning that comes from serving initial customers with an imperfect product. He shares how Airbnb, Uber, Etsy, and Netflix approached their first 1,000 customers very differently, helping to explain why they have millions of customers today. Teixeira is the author of the book "Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption."




us

Business Lessons from How Marvel Makes Movies

Spencer Harrison, an associate professor at INSEAD, says that managers in any industry can learn from the success of the Marvel movie franchise. While some sequels lack creativity, Marvel manages to make each of its new releases just different enough, so consumers are not just satisfied but also surprised. Research shows that several strategies drive this success; they include bringing in different types of talent while also maintaining a stable core creative team then working together to challenge the superhero action-film formula. And, Harrison argues, leaders in other industries and functions can easily apply them to their own businesses. He is the co-author of the HBR article "Marvel's Blockbuster Machine."




us

HBR Presents: The Anxious Achiever with Morra Aarons-Mele

On The Anxious Achiever, Morra Aarons-Mele explores the way anxiety, depression, and other mental health issues affect people at work – for better or worse. In this episode, she speaks with clinical psychologist Ellen Hendriksen and Arvind Rajan, the CEO of Cricket Health, about the tension between work and social anxiety. "The Anxious Achiever with Morra Aarons-Mele" is part of HBR Presents, a new network of business podcasts curated by HBR editors. For our full lineup of shows, search “HBR” on your favorite podcast app or visit hbr.org/podcasts.




us

To Truly Delight Customers, You Need Aesthetic Intelligence

Pauline Brown, former chairman of North America for the luxury goods company LVMH, argues that in additional to traditional and emotional intelligence, great leaders also need to develop what she calls aesthetic intelligence. This means knowing what good taste is and thinking about how your services and products stimulate all five senses to create delight. Brown argues that in today's crowded marketplace, this kind of AI is what will set companies apart -- and not just in the consumer products and luxury sectors. B2B or B2C, small or large, digital or bricks-and-mortar, all organizations need to hire and train people to think this way. Brown is the author of the book "Aesthetic Intelligence: How to Boost It and Use It in Business and Beyond."




us

A Nobel Prize Winner on Rethinking Poverty (and Business)

Esther Duflo, an MIT economist, won the 2019 Nobel Prize in Economic Sciences for her experimental approach to alleviating global poverty. Duflo’s early life working at a non-governmental organization in Madagascar and volunteering in soup kitchens in her native France inspired her to study economics and research the root causes of poverty. With her fellow Nobel winners Abhijit Banerjee of MIT and Michael Kremer of Harvard, Duflo showed that effective policies often go against conventional wisdom and popular economic models. The only way to find out what works, she argues, is to rigorously test solutions on the ground, and she encourages businesses to do the same. With Banerjee, Duflo also wrote the new book "Good Economics for Hard Times."




us

Setting a High Bar for Your Customer Service

Horst Schulze, cofounder of The Ritz-Carlton Hotel Company, started out cleaning ashtrays as a busboy before working his way up through some of the world's best hotels and becoming COO of Ritz-Carlton and later CEO of Capella Hotel Group. He shares the principles of stellar customer service to which he credits his success — and explains how they apply to every business. Schulze is the author of the book "Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.”




us

Why Business Leaders Should Solve Problems Beyond Their Companies

Rosabeth Moss Kanter, professor at Harvard Business School, believes the world demands a new kind of business leader. She says so-called “advanced leaders” work inside and outside their companies to tackle big issues such as climate change, public health, and social inequality. She gives real-life examples and explains how business leaders can harness their experience, networks, innovative approaches, and the power of their organizations to solve challenging problems. Kanter is the author of the book "Think Outside the Building: How Advanced Leaders Can Change the World One Small Innovation at a Time."




us

Adjusting to Remote Work During the Coronavirus Crisis

Tsedal Neeley, a professor at Harvard Business School, says that there are simple ways leaders can help their employees stay productive, focused, and psychologically healthy as they work from home during the current global pandemic. The right technology tools and clear and constant communication are more important than ever. She recommends that managers do an official remote-work launch, carefully plan and facilitate virtual meetings, and pay extra attention to workers' behavior. For individual contributors, it's critical to maintain a routine but also embrace flexibility, especially if you're in the house with family.




us

Enjoy the Holidays by Reducing Stress with GiftWorksPlus' Personalized Gifts

GiftWorksPlus reduces holiday stress by offering the perfect gift for any occasion—personalized custom wood picture frames with names, dates, messages, and more at no extra charge.




us

J. Martinez & Co. Fine Coffees Discusses the Lifespan of a Coffee Plant

J. Martinez & Company fine coffees would like to go back to the roots of their fine products by discussing the lifespan of a coffee plant.




us

J. Martinez & Co. Fine Coffees Discusses Why Jamaica Blue Mountain Coffee Is So Good

J. Martinez & Company fine coffees would like to discuss what exactly it is that makes Jamaica Blue Mountain coffee so incredibly good.




us

GiftWorksPlus Saves Christmas Memories in Family Photo Frames

GiftWorksPlus offers an extensive line of custom wood picture frames that can be engraved with names, dates, messages, and more at no extra charge.




us

In 2013 Resolve to Capture More Memories in GiftWorksPlus Custom Picture Frames

GiftWorksPlus urges a New Year's resolution to capture treasured memories in personalized custom picture frames.




us

GiftWorksPlus Features New Blog Series to Improve Picture-Taking Skills

GiftWorksPlus, the leader in custom picture frames, is offering a blog series full of tips for improving photography skills.




us

Want the Best Gift at the Party? How About a Mini Bust of Your Family and Friends? Announcing a New Product from Be A Doll

Be A Doll, known for their personalized action figures, has developed a new product "Be A Bust". Submit 2 photos of your loved ones and get a 4 inch likeness of their head and shoulders, mounted on a stained wood base of your choice.




us

GiftWorksPlus Expands Line of Custom Frames to Include Chrome Collection

GiftWorksPlus is proud to introduce a new product line of custom picture frames: the chrome collection.




us

Nashville's King Jewelers Launches Exclusive Diamond Extravaganza Event

After last year's popular Nashville Diamond Week, King Jewelers has opted to dedicate the entire month of April to diamonds and diamond jewelry. Nashville clients can benefit from discounts, gift card offers and a chance to win a special gift package




us

Fight at Baggage Carousel Inspires New Travel Solution to Deter Bag Theft

Travelers breeze through baggage claim and reduce the risk of losing their bags with BAGPATCH unique and distinctive travel accessory.




us

Hands-Free, Reusable Shoe Covers that Automatically Wrap Around Your Feet When You Step On Them

For tradespeople, farmers and others who frequently need to cover and uncover their shoes (to protect interior surfaces from mud or worse), disposable booties are an unsustainable solution. They're also a pain to take on and off. This reusable and automatically-wrapping design seems much better:

I've been searching for something like this for a long time. On our free-range farm, I inevitably step in the shit of some animal on a daily basis, and pulling my boots off and on every time I need to go back inside to retrieve something gets old.

However, these wouldn't 100% work for my application. While getting them on looks easy, getting them off requires a fair amount of manual manipulation…

…meaning every time I removed these, I'd wind up with animal feces on my hands.

Question for you: How do you reckon these work? I figure inside the fabric is a polypropylene sheet molded into a sprung shape, with raised tunnel-like seams serving as hinges, and when you collapse the tunnels by stepping on them, the spring action is released. [Edit: I believe reader Kyle Lamson has figured it out. See his comment below.]

(Lastly, I was not able to find what company or designer invented these. There are tons of variants on the market. It's possible they were invented by a fellow named Joel Fersaci, whose Step in Sock model is featured in the video above.)




us

Guy Turns 1970 Brochure Rendering (Used to Help Buyers Pick a Color) Into Actual Car's Paint Job

In 1970, Plymouth hoped to persuade Ford Mustang and Chevy Camaro buyers to choose their Barracuda instead. One of Plymouth's tactics was to offer greater customization options.

At the time, the Mustang offered 15 exterior color options:

1970 Ford Mustang Exterior Paint Options

The Camaro offered 18 exterior color options:

1970 Chevy Camaro Exterior Paint Options

Note: This sheet pertains to multiple Chevy models. We have obscured the color options unavailable on the Camaro.

Plymouth went heavy by offering a whopping 25 color options. They demonstrated this to buyers not with a lame sample sheet, but by dropping this innovative-for-the-time rendering into the brochure:

1970 Plymouth Barracuda Ext. Paint Options

That rendering is freaking gorgeous, as are all of the colors. There's not a single one of those I'd decline.

As Hot Rod reports, automotive enthusiast Tim Wellborn, founder of the Wellborn Musclecar Museum in Alabama, had known about the rendering since childhood and recently decided he wanted a real version. According to My Classic Garage, "Collaborating with the Big Easy Motors television show on the History Channel, the Wellborn Musclecar Museum tapped famed builders at The Bomb Factory in New Orleans, LA [and] set out to create a real life version of the original 1970 illustration."

Here's what they came up with:

They did commit to a single color for the driver's side (looks like #17 on the chart):

While the "Paint Chip 'Cuda" isn't for sale, the museum sells both posters and banners featuring its image.




us

Watching Handrail Manufacturers Use a Special Tool to Smooth Welds is Wildly Satisfying

Handrail manufacturers often weld straight pipes to elbow connectors, then must grind the welds smooth. To speed this task, some use contraptions like this MB 650 RV product by German power tool manufacturer GeBrax, which attaches to an angle grinder to turn it into a flexible strip sander:

Other German companies, like Flex Tools and Fein, make dedicated pipe sanders:

There are also a host of sketchy-looking "As Seen on TV"-type companies flogging their own angle grinder attachments…

…but I think I'd stick with the reputable German brands.




  • Tools & Craft|Tools-and-Craft

us

Man Invents Ingenious Tree-Climbing Scooter to Save His Farming Community

Climbing coconut and arecanut trees to harvest their prizes is strenuous, dangerous work, and requires a young body. But in Dakshina Kannada, India, "there is a substantial migration of well-educated youngsters to the cities for white collar jobs," K. Ganapathi Bhat told India's The News Minute. "There is a huge scarcity of employment in labour-intensive sectors like agriculture, especially those skilled in climbing trees."

"Having been born in a family with an agricultural background, it was painful to see the ripe coconut and arecanut either eaten by birds or falling across the fields," Bhat says. At 60 years of age, he's too old to climb the trees himself. But unlike most farmers, he has a Bachelors of Science in Physics, Chemistry and Maths. Thus he cobbled this together:

The bike-based contraption runs on gas, using what appears to be a chainsaw motor. After testing it out for two years on roughly 2,000 arecanut trees on his own farm, Bhat reckons the "mileage" is 90 trees per liter of gas (360 trees/gallon), and that the machine can carry an 80kg (175-pound) person to the top of a 30-meter (98-foot) tree in 30 seconds--safely. If the brakes fail, a backup brake kicks in to jam the wheels in place. As long as your tree isn't mushy and algae-covered (he tested those, too, and found the performance unsatisfactory), you're in business.

Here's more footage of the machine in action, including Bhat jumping up and down on it, to demonstrate that it safely stays in place:

Although he's been approached by several manufacturers, Bhat has turned them down, as he's not interested in profit. "I wish to partner with an organisation that would help me share the technology with the farmers to benefit them," he says. "I do not wish to seek royalties for such a venture. But I want to make sure that this product reaches as many farmers as possible, so that, in some way, it helps in the development of the overall agricultural scenario of the country."




us

Dutch Restaurant's Social Distancing Techniques: Individual Dining Greenhouses, Food Served on Long Planks

Dutch restaurant ETEN, which is part of Amsterdam's Mediamatic Arts Centre, is trialing an innovative approach to social-distancing dining. As reported by Reuters, a series of small greenhouses (max. capacity: 3) has been constructed along the waterfront outside of their restaurant.

Servers wear gloves and facemasks.


Food is served on long planks, so the servers can slide them onto the tables without entering the greenhouses.



Ditto for busing the dishes afterwards.


If I can point out one flaw, it's that the tables need those server-summoning buttons they have in Asia. In the photo below, you can clearly see the two dudes on the right are desperate for refills.

And while the solution is Dutch, the marketing contains a bit of French. "Organisers call the project 'Serres Séparées' (Separate Greenhouses)," Reuters reports, "because they say it sounds better in French."




us

Bushfire hazard reduction burn – Tugun Hill Conservation Area

Streets/area affected: Tugun Hill Conservation Area eastern portions, Taperell Drive, Tugun

Region:

Category:

Date: 
Wednesday, July 17, 2019 - 17:00 to Friday, July 19, 2019 - 05:00
planned: 
1
Read more: 

Start: Wednesday 17th July 2019 (weather permitting)
End:  Thursday 18th July 2019 (weather permitting)
Duration: Two days

In partnership with Queensland Fire & Emergency Service, the City will door knock residents adjoining burn locations to provide information regarding bushfire protection and preparedness leading into this year’s fire season. Minimal disruption to residents is expected.Residents with health issues associated with smoke are encouraged to contact the City’s Natural Areas Management Unit on 07 5581 6984.

For more information on the scheduled hazard reduction burn program, visit the Gold Coast Rural Fire Brigade Group website.




us

Bushfire hazard reduction burn – Pacific Pines Parklands

Start: 8.00am, Tuesday 23 July (weather permitting)
End:  5.00pm, Friday 26 July
Duration:  Four days

In partnership with Queensland Fire & Emergency Service, the City will door knock residents adjoining burn locations to provide information regarding bushfire protection and preparedness leading into this year’s fire season. Minimal disruption to residents is expected. Residents with health issues associated with smoke are encouraged to contact the City’s Natural Areas Management Unit on 07 5581 6984.

For more information on the scheduled hazard reduction burn program, visit the Gold Coast Rural Fire Brigade Group website.

Region:

Category:

Date: 
Tuesday, July 23, 2019 - 18:00 to Saturday, July 27, 2019 - 03:00
planned: 
1