Higher prices, increase in natural disasters drive up losses.

Nationwide survey finds majority are pessimistic about the economy going forward.

The challenge for restorers now becomes who pays as many homeowners in the area lack insurance. 

Listening carefully and communicating with clarity create a better process for all parties and help avoid issues.

The Law Offices of Edward H. Cross adds Michigan attorney, Angela Bajramaj as a partner.

VP of Sales at iGuide Michael Vervena talks about how technology innovations in the restoration and insurance claims industry are making processes and procedures more efficient.

We delve into the challenges insurance company’s face when categorizing the different levels of water intrusion and the importance of why this is a big issue if done incorrectly.

Ivan Turner, CEO of Show Me Restoration, gives us a glimpse into a chapter of his book “The Confessions of a Serial Restorer” that is pending a publishing date within the first quarter of this year!

Al Ruggie and Joshua Rudin give us their thoughts on how TPA’s affect the Restoration and Remediation Industry. 

The IICRC and its volunteers develop two accredited-industry standards!

The Mold Remediation Registration Act (SB 1087) aims to protect residents from the health risks associated with mold exposure in water-damaged buildings.

After Hurricanes Helene and Milton, homeowners face the daunting task of cleanup and recovery. Industry expert Dan Mesenburg provides crucial tips to help property owners navigate the cleanup and recovery process.

Ben Gergis tells us just how lucrative franchising within the restoration industry can be.

It is time again for KnowHow’s monthly Case Study! This month we learn how to equip workers with technology that gives them superpowers.

Seth Vander Woude shares tips on scaling up your restoration, remediation, or cleaning business.

Regional Vice President at First Onsite Property Restoration Harley Jeanise joins us to talk about hurricane season preparedness. Are you ready for the potential of the unknown that this season provides?

Marketing guru Benjamin Ricciardi is one of our industry experts sharing his optimal knowledge at this year’s Fall Experience and Trade Show! 

It is time again for KnowHow’s monthly Case Study! This month we learn Tony Scott’s Formula for a Sustainable Workforce: Curiosity, Care, and Commitment.

Company culture is important for any business; we look at the crucial role it plays in the restoration and remediation industry. 

Amanda teaches us the importance of understanding the interplay between lead generation and brand recognition.

We take a deep dive into 2024’s Ladder Award winner Eduard Mirzoian and learn more about his career in the restoration and remediation industry as well as a high-level overview of how he spends his free time.

Just in time for 2025 planning, KnowHow and the R.I.A. reveal their “Cost of Doing Business” Study, an extensive look at all facets of successfully running a restoration business, examining the best (and worst) factors to move your company forward today!

Learn how building a strong team culture, investing in leadership development, and planning for the future can set your restoration business up for long-term success.

Over the past decade, the restoration industry has witnessed a significant shift from large franchises to a more diverse mix of independent companies. 

In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.

This essential coverage safeguards against environmental risks, including mold and hazardous materials, encountered during cleanup projects. Explore the key components of pollution liability insurance, from clean-up costs to non-owned disposal site coverage, and learn how to secure the right policy for your business needs.  

Explore essential insights from industry experts on training, market dynamics, and strategic considerations to help you navigate the franchise versus independent restoration business decisions.

ATI Restoration ranks among America’s fastest-growing private companies, driven by a 97 percent revenue growth over the past three years. CEO David Carpenter attributes the achievement to the company’s dedicated staff and its commitment to exceptional disaster recovery services.

PuroClean has been named one of the most profitable franchises of 2024 by Franchise Business Review, recognized for its strong financial performance and high franchisee satisfaction.

With a proven track record in sales and operations, Amanda Stichter is set to lead the digital marketing firm toward continued growth, focusing on innovative strategies in SEO, website design, and lead generation.

Cavalry Construction & Restoration announces a leadership transition as President Boyd Beadles takes sole leadership, expanding the company's focus to include enhanced mitigation services across Texas.

New Crystal Restoration proudly announces the addition of Diosel Pineda Ocampo as Operations Manager. With 25 years in construction and 5 years specializing in restoration, Diosel brings a wealth of expertise to the team.

With Don O'Dell's expertise in quality service and safety, he is poised to lead New Crystal Restoration's project management team, further enhancing the company’s trusted reputation across the tri-state area. Learn more about his journey and the valuable skills he brings to this leadership role.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is seeking volunteers from the User category to join the consensus body for the revision of the IICRC S300 Standard for Professional Upholstery Cleaning. Users of professional upholstery cleaning services are encouraged to apply by contacting IICRC Standards.

Learn how this initiative provides veterans with a 25% discount on franchising fees and opportunities to thrive in a growing industry, backed by the expertise and passion of Frank Torre and his commitment to service.

The IICRC has announced the election of four director positions for the 2024-2025 Board of Directors.

As communities recover from Hurricanes Helene and Milton, 1-800-Packouts, a leader in contents and personal property restoration, offers vital assistance to franchisees and residents through the Hurricane Relief Fund. With a 100% match on donations, the fund supports restoration efforts in impacted areas across the Southeast.

First Onsite, a leading disaster recovery provider in North America, has expanded its New England presence by recruiting a seasoned team of restoration professionals. Led by industry veterans Gary Grout and Jason Green, the team brings decades of experience in water, fire, and mold mitigation, enhancing First Onsite's ability to serve clients across Massachusetts and beyond.

Find out how PuroClean's commitment to excellence led to a 44.4% systemwide sales increase and continues to fuel its success in the industry.

Jon-Don has launched a temporary Hurricane Support Center in Sarasota, FL to provide essential disaster restoration equipment, supplies, and expertise to contractors aiding in the recovery from Hurricanes Helene and Milton.

New franchise owners Andrew Hoskins, Tyler Berry, and Justin Maier bring local expertise to the CRDN family, while recent training graduates are now equipped to deliver specialized textile restoration and end-to-end services.

RT Specialty’s Hamilton, NJ office has promoted Justin Kochmer, Kelly Jackson, and Joe Fagan to Senior Account Managers, recognizing their contributions to enhancing the insurance experience for clients. Their dedication and leadership are expected to drive further success within the team.

Alpine Cleaning & Restoration Specialists team up with ROC Solid Foundation to build a backyard playset for Adlee Frampton, a brave three-year-old battling Stage 2 Wilms Tumor. This generous act not only brings joy to Adlee but also highlights the powerful impact of community support and the healing power of play during challenging times.

BluSky Restoration Contractors, LLC, raised $150,000 for ALS research through its seventh annual Rakers Classic charity golf tournament, an event inspired by Lyle Rakers, an employee diagnosed with a rare form of ALS in 2017, which has become a cornerstone of the Lyle Rakers Charitable Foundation.

Stellar Service Brands announces the promotion of Jessica Wescott to CEO, marking a new chapter for the company. Wescott, who joined in 2022, has driven significant growth and expansion, positioning the company for continued success. 

BELFOR Franchise Group announces the launch of the Claims Partnership Program, offering customized training for property claims professionals. This program aims to address the gap created by retiring veterans and new entrants in the claims industry.

CRDN moves up on the 2024 Franchise Times Top 400 list, ranking third in sales growth within the Disaster Restoration category. Securing an overall ranking of 243, up from 278 in 2023, CRDN continues to showcase its growth and leadership in the restoration industry.

Rainbow Restoration of Greenville welcomes Geoff Schull as its new Chief Financial Officer. With a strong background in financial operations and a passion for process improvement, Schull aims to streamline efficiencies and support the company's mission to serve Upstate South Carolina with top-tier restoration services.

Sasser Restoration, a commercial restoration company, has expanded its operations and opened an office in California’s Inland Empire. Through this expansion, Sasser Restoration aims to provide high-quality restoration services to commercial businesses experiencing water, fire, and mold disasters throughout Riverside and San Bernardino counties. 

PuroClean, a leading franchise in property restoration and remediation, is expanding its footprint in Connecticut. Targeting cities like Hartford and New Haven, PuroClean aims to extend its specialized services in water damage remediation, fire and smoke damage restoration, and mold remediation to new areas.