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<strong>Archived Webinar - Make the Leap from Manager to Coach</strong> - <em>Key Coaching Skills to Empower Employees and Drive Results</em>

Webinar information current as of May 29, 2008

Making the leap from manager to coach plays a critical role in every workplace. Whether the focus is on providing regular constructive feedback, monitoring relationships, ensuring to maintain harmony in teams or learning to communicate like a coach, our Webinar can guide managers to develop these and other proven coaching and leaderships skills. This interactive Webinar can help you gain essential tools and practical strategies required to make the leap from manager to coach in your workplace. This is your opportunity to gain vital coaching skills to make you more effective as a manager and get your employees more engaged ensuring a more motivated and productive employee in the workplace.  

Learn how to:  

  • Differentiate between managing and coaching
  • Identify critical coaching success factors
  • Communicate like a Coach
  • Develop a successful mentoring relationship
  • Provide constant and constructive feedback
  • Coach the difficult employee - how to pinpoint the problem
  • Engage employees to create a productive environment
  • Use tools that can develop the maximum potential of all employees
  • Coach in a cross functional team
  • Coach a team vs. the individual

Speaker

Sara Lee, CHRP, CGA has over 18 years of combined human resources, finance and management consulting experience. Throughout her career, Sara has worked with public and private, union and non-union organizations in a variety of business sectors including oil and gas, engineering, real estate, manufacturing, information technology, health services, and financial services.

Format

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • An Internet connection
  • A sound card

Each archived webinar consists of a recording only of the live event. There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.




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Construction Delay Claims, Fourth Edition

Published: November 2012


Contracts can be your first line of defense against delays. But they have to be drafted very carefully. Construction Delay Claims, Fourth Edition gives you an in-depth analysis of all the pertinent clauses and details what they can and can’t do to minimize delays and avoid litigation.

This resource is written for everyone involved with delay and impact construction claims — the most common form of disputes in the construction industry. You’ll find that this resource presents the most thorough, detailed review of delay claims liability available, including a complete description of the entire process for filing and pursuing claims along with more than 1,950 cases and analyses.

It gives you the information you need to determine your best course of action. The book presents detailed knowledge drawn from the authors’ thirty-five years of experience in the industry. You’ll learn how to anticipate delays and mitigate damages through the use of advanced planning and immediate responses by the parties involved. You’ll also receive helpful instructions about the best use of construction schedules to avert delays, or to prove their impact if they do occur.

Coverage includes:

  • Effective ways to challenge a claimant’s use of the Total Cost Method of Calculation
  • The effectiveness of “no damages for delay” clauses
  • The use of ADR methods to resolve delay claims
  • The meaning and implication of concurrent delays
  • Cumulative impact effect of multiple change orders
  • The impact and probability of delays in design-build, construction management, and multiple prime contracting
  • Latest research into the effect and measurement of lost productivity
  • The most recent assessments of how states are applying the Eichleay formula

If you would like more details about this product, or would like to order a copy online, please click here.




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Construction Change Order Claims, Second Edition

Published: July 2012


Anticipate, evaluate and litigate claims and get up-to-date with the latest methods for determining value of work, with the definitive guide to construction change orders. Commonly encountered claim issues are covered in detail, including surety issues, evaluating changes resulting from ambiguous specifications or inadequate design, measuring the cost impact of delays and proving the price of damages. Construction Change Order Claims delivers innovative defenses and offers practical tips and accounting tools to evaluate progress and calculate payments.

Is a change order on a construction project an “extra”? When does an owner’s unintentional interference cross the line between a mere hindrance to an alteration of the contractor’s intended methods of performance? What specific circumstances support the use of the cardinal change doctrine? When should the Percentage of Completion accounting method be employed? This all-in-one resource helps you quickly answer these difficult questions and steers you through every type of change claim, offering hands-on guidance and analysis from 25 experienced practitioners.

Table of Contents:

  • Chapter 1: The Owner’s Right to Make Changes and the Contractor’s Right to be Paid
  • Chapter 2: Scope of Typical Clauses
  • Chapter 3: Authority to Order Changes
  • Chapter 4: Formal Change Orders and Constructive Changes
  • Chapter 5: Challenging the Finality of an Executed Change Order
  • Chapter 6: Contractor Certifications and False Claims
  • Chapter 7: Changes Resulting from Breach of Implied Warranties, Misrepresentation, and Non-Disclosure of Superior Knowledge
  • Chapter 8: Changes Resulting from Ambiguous Specifications
  • Chapter 9: Changes That Result from Delays and Interferences
  • Chapter 10: Changes Resulting from Impossibility or Impracticability of Performance
  • Chapter 11: The Cardinal Change
  • Chapter 12: Changes Resulting from Termination
  • Chapter 13: Notice Requirements for Changes and Related Claims
  • Chapter 14: Pre-Litigation Advice for Change Order Claims
  • Chapter 15: Preparing and Defending a Claim for Damages: A Practical Guide
  • Chapter 16: Surety Issues Pertaining to Changes
  • Chapter 17: Accounting for Change Orders: How and When to Recognize Revenue from Change Orders
  • Chapter 18: Proving and Pricing Damages
  • Table of cases
  • Index

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar – How to Engage Employees


"This webinar was excellent. It provided me with some direction on how to deal with an ongoing employee issue."

- Jolene Seip, Bast's Tire Service Ltd.

"The speaker clearly communicated and emphasized the important key drivers used to engage employees."
- Tina Vedovat, Nimlok Canada Ltd.




Webinar information current as of May 14, 2009

CCH's How to Engage Employees will provide tools and techniques to assist you in managing the distractions that face your employees on a daily basis and refocus them on company objectives. In today's volatile landscape, there is no other single variable that can produce bottom line results like your employees. Employee Engagement is the critical mandate of the HR department. Add value, contribute to the bottom line and Engage your Employees for success!

Areas to be covered:
  • The key drivers behind employee engagement
  • The critical impact of managers on employee engagement and the employment relationship
  • The importance and methods for measuring employee engagement at the management level
  • Strategies for enhancing management capabilities
  • The complexities behind the employee-manager relationship
  • Specific management behaviours that drive employee engagement

Speaker

Barbara Adams
Barbara Adams is a business executive with over 25 years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations.

Format

The following is required to access the archived webinar:
  • Flash Player installed in your computer
  • an Internet connection
  • a sound card

Each archived webinar consists of a recording only of the live event. There is no time limita

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Succession Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

  • Ensure that succession planning integrates with broader corporate strategies and plans
  • What is the goal of succession planning
  • What role corporate culture plays in succession planning
  • Utilize resource planning to support succession planning
    • The importance of having a strong assessment tool for evaluating competencies
    • How to balance internally focused succession plans with an understanding of the talent available externally
    • Resource planning tools that support succession planning
  • Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

If you would like more details about this product, or would like to order a copy online, please click here.




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Archive Webinar - Webcast - Improve Workplace Performance through Effective Coaching and Communication

This webcast was recorded on November 16, 2006

Want to transform your employee unit into a high-performance team? It's been proven time and time again that when you use effective coaching and communication strategies, you can easily motivate your employees to reach higher levels of productivity. Improve Workplace Performance Through Effective Coaching and Communication is loaded with tips on how to motivate your employees and improve the dynamics of your team.

Agenda

  • Discover key strategies to boost employee motivation
  • Pinpoint the major roadblocks to successful teamwork
  • Identify strategies to overcome these roadblocks
  • Understand the "hows" of effective communication
  • Avoid pitfalls of poor communication habits
  • Encourage your team members to maximize their work performance by utilizing five key coaching skills
  • Make the connection between dedicated coaching and return on investment

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

The Speaker
Tammy Dewar, PhD, has been a coach for organizational leaders since 1996, with over 20 years' experience designing and delivering leadership and learning solutions. She will provide you with practical knowledge and step-by-step guidance to help you successfully coach your team, boost employee morale, facilitate effective communication, and drive higher performance.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (HRMAM)

FOR HUMAN RESOURCE MANAGEMENT ASSOCIATION OF MANITOBA (HRMAM) MEMBERS ONLY The Ultimate HR Manual - Western Edition (Manitoba), the "how-to" resource for HR professionals in Western Canada, will be available September 2008, officially endorsed by HRMAM. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST.

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual - Western Edition (BCHRMA)

A joint effort of British Columbia Human Resource Management Association (BC HRMA) and CCH – the content and strategy for this unique reference resource was determined by results of a survey to more then 5,000 members and associates of the BC HRMA.

The concept for the Ultimate HR Manual-Western Edition is based on the highly successful Ultimate HR Manual originally developed in partnership with the HRPAO.

We asked. You answered. So we went to work!

Who knows what should be in an HR manual better than your Human Resource Professional community? The facts on what you want as an HR Professional came out loud and clear in our survey results. You told us you don’t want loads of detail on legislation. And that you don’t want abstract theory or academic discussion. In short, you told us you don’t want the kind of HR resource that is already out there.

Instead, you told us you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day.

As a result, we listened to what you want and we’re going to give it to you.

Here are the 6 key benefits you’ll enjoy with the new Ultimate HR Manual – Western Edition.

Minimize your HR compliance concerns - Millions of dollars are paid out over compliance issues each year, which is why compliance is a key concern of every HR Manager. This is one concern you won’t have anymore because each month you’ll receive a monthly newsletter letting you know about relevant changes in both federal, British Columbia, Alberta, Saskatchewan and Manitoba legislation.

You’ll have all the forms, checklists and templates you’ll ever need - Having easy access to these work aids will save you immeasurable time, especially when you can customize and print them for your specific purpose.

You’ll be a more effective manager - You’ll have hundreds of “best practice” tips on productivity, motivation and other key bottom line areas. And you’ll be able to speak and act with even more authority in difficult and controversial situations because you’ll have proven expert opinion and advice to back you up.

You’ll be able to stay current without hours of tough reading - Staying up-to-date means slogging through baffling legalese or complicated legislation. But you don’t need to know the details of change. All you need to know is how your organization will be affected. And that’s what you’ll find out in the easy-to-read concise commentaries in the Ultimate HR Manual-Western Edition.

You’ll be able to trust and rely on the content - We’ve calle

If you would like more details about this product, or would like to order a copy online, please click here.




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Handbook of Assistance Programs for non-profit organizations

Government assistance programs are available to help you grow your organization…

Federal and provincial governments have established several hundred programs offering assistance to help private non-profit organizations fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with almost 2000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs,grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many non-profit organizations at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's almost 2000 programs for NPO that you can search for:

  • Native affairs
  • Agriculture & agri-food
  • Assistance to the deprived & disaster stricken
  • Arts & culture
  • Development & economic growth
  • Education & professional training
  • Environment & ecology
  • Housing
  • Infrastructures & transport
  • Research & innovation
  • Health & social services
  • Tourism, recration & sport

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A few words from our subscribers:

« The Handbook of Assistance Programs is a comprehensive reference tool that responds to most information requests from our library users. They really appreciate it »
Nicole Lemieux
LIBRARIAN

« I am very satisfied with this subscription, the content is generous and the update service is very useful.. »
Louise Giasson
ENTREPRENEUR<

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Employment Standards Questions Answered - Federal and Provincial Guidance, 6th Edition


Your Employment Standard Questions Answered - Federal and Provincial Guidance, 6th Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition at your fingertips.

With a clear index and detailed tables of contents for each chapter to easily point you to the appropriate section, as well as a straightforward question-and-answer format, this concise reference fits neatly into your busy day.

Covering legislation from all 14 jurisdictions in Canada, this book is intended for employers, human resources professionals, employees, consultants and all those concerned with the employment relationship. While principles underlying employment and human rights law are standard across the country, the details vary a great deal. You'll find this new edition of Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition more useful than ever.

Table of Contents:

  • Defining and Regulating the Employment Relationship
  • Minimum Age of Employment
  • Minimum Wages and Call-In Pay
  • Hours of Work and Overtime Pay
  • Statutory Holidays
  • Vacations with Pay
  • Leaves of Absence
  • Payment of Wages
  • Personnel Records
  • Termination of Employment
  • Wrongful Dismissal
  • Discrimination in Employment
  • Harassment at Work
  • Equal Pay and Pay Equity
  • Employment Equity
  • Enforcement of Employment Standards

Authors:

Full Article

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Ultimate HR Manual - Student Edition

 
** The Ultimate HR Manual – Student Edition eBook is exclusively available for HRPA student members**

Get the study tool that prepares you to be a successful HR practitioner!


Introduction

The Ultimate HR Manual offers practical advice and solutions to help HR practitioners deal with everyday HR and employment issues. It contains a wide range of time-saving tools and templates that can be used as a starting point for developing policies and practices, or for auditing existing ones. It is also a good starting point for those wishing to learn about the HR function, processes, legislative framework, and practical application.

This Student Edition eBook (non-subscription) version of the Ultimate HR Manual aims to offer a valuable resource suitable for students and new professionals entering the world of HR.

What Your Student Edition eBook Includes

The Ultimate HR Manual – Student Edition eBook is a comprehensive HR resource. It provides you with practical advice and solutions to help you prepare for the HR and employment issues that you will face everyday. This study tool covers the most essential areas of Human Resources, the hot topics about which HR practitioners need reliable information, and practical guidelines to help them create and implement policies.

In this eBook you will find 82 topical chapters and 1250 pages of content arranged within nine key HR areas: 

  • Strategic Human Resources
  • Staffing
  • Employment Contracts
  • Compensation and Benefits
  • Employment Standards and Human Rights
  • Health and Safety
  • Performance Management
  • Labour Relations
  • Training and Development  

A tenth section lists helpful sources of information for e

If you would like more details about this product, or would like to order a copy online, please click here.




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Ultimate HR Manual

This HR information resource gives you practical advice and solutions to help you deal with the HR and employment issues you face everyday. It's loaded with time-saving tools like sample letters, guides, checklists and sample forms and policies. A joint effort of CCH and HRPAO, this updated service is positioned to be the best, most user-friendly “how-to” HR manual ever produced. The Ultimate HR Manual will save time, reduce workload and help HR professionals do their job better.

If you would like more details about this product, or would like to order a copy online, please click here.




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Quick Facts for Payroll Managers 2014

Quick Facts for Payroll Managers 2014 will help you save time in your day-to-day tasks!

The 2014 edition contains handy "desktop" information such as:

  • Payroll Calendar, weeks are numbered to enable easy calculations
  • Charts covering Federal and Provincial labour standards
  • Personal income tax data
  • CPP/QPP exemptions
  • Employment insurance and Workers' Compensation information
  • Section on reporting requirements  

This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced payroll information. It includes a full 2014 payroll calendar (along with snapshots of the 2013 and 2015 calendars for further reference), charts and calculations helpful for anyone working in Payroll or has a strong interest in keeping up to date with Payroll information. 

Actual view:

 

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Mercer/CCH Guide for Employers

Everything employers need to know about employment, compensation and benefits.

If you would like more details about this product, or would like to order a copy online, please click here.




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Handbook of Assistance Programs for Private Enterprises

Government assistance programs are available to help you grow your business…

Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for:

  • Native Affairs
  • Agriculture & agri-food
  • Arts & culture
  • Marketing & tourism
  • Environment & energy
  • Industrial & manufacturing production
  • Professional development
  • SME special programs
  • SR&ED / IT
  • Transport, infrastructures & construction

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A

If you would like more details about this product, or would like to order a copy online, please click here.




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Career Development & Succession Planning

Succession planning is critical to any organization’s future success and as such, must be integrated with internal HR practices and clearly linked to business strategy. An effective and well planned succession planning process can assist in retaining top performers by integrating individual career development plans; ensure business continuity as predicted turnover occurs; support workforce planning such as planned reorganizations and market shifts; and can also create a sustainable leadership model. But in order to do so, it is critical to establish and maintain a systematic succession planning program.

This webinar will provide participants with a step-by-step model that connects career development and succession planning processes in order to build a strong talent foundation. The webinar will introduce and explain processes and tools   most commonly applied in best practice approaches when integrating career development into succession planning models. The session will also provide insight into how to implement career development and succession planning into an organization, and how to maintain the program once it’s introduced.

The webinar speaker will share her experiences with introducing succession planning models, maximizing the benefits of the program, addressing common issues, and the resulting acceptance of succession planning as a critical part of the company’s business continuity plan.

Key Learning Objectives

In this webinar you will:

• Gain a working knowledge of career development and succession planning
• Learn how to link career development and succession planning to HR practices and business strategy
• Understand how to connect career development and succession planning processes using best practice approaches
• Learn a step-by-step model for establishing and maintaining a succession planning program
• Examine the design of succession plans and career development plans
• Gain tips for avoiding mistakes and issues during the implementation process

Expert Speaker:

Barbara Adams is a senior business executive with 25+ years’ experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization’s people practices and in particular, designing creative yet structured approaches to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. All with the objective of driving business results by increasing employee performance.

In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations. Previously Vice-President of Human Resources for one of the 50 Best Employers

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Master Payroll Guide, 5th Edition

Canadian Master Payroll Guide, 5th Edition is an essential resource for day-to-day payroll functions.  This guide puts all the critical information you need to solve day-to-day payroll issues at your fingertips. This essential resource is the only guide on the market to include convenient charts and formulas. Plus, its comprehensive information is packaged in a portable format that’s up-to-date and easy to understand. 

The Canadian Master Payroll Guide also includes background and commentaries that provide helpful guidance on how to apply the information in each section. The Guide is organized in an intuitive way that mirrors the payroll workflow and covers standard payroll situations. 

View the Table of Contents.

This book helps you ensure that:

  • Payroll transactions are accurately reported and recorded
  • Your organization meets all governing legislation and regulations
  • Monies withheld from employees’ pay are held in trust and remitted on the appropriate due dates
  • Your organization is protected against payroll-related fraud
  • Your organization maintains the confidentiality of the information flowing through the payroll department
Big changes for the 2014 Edition:
  • No More SIN Cards: What’s the Impact? 
  • EI premium freeze for the next 3 years. What’s coming next?
  • New leaves of absence in six Canadian jurisdictions and several minimum wage changes - are you impacted? 
  • Reduction in frequency of CRA remittances, what are the specifics? 
  • Significant 2014 budgetary changes in Ontario, BC, and Quebec. How do these affect you?  
These 2014 figures were added throughout: 
  • Provincial tax rates; 
  • CPP/QPP annual maximums and contribution rates; 
  • EI premiums and premium reduction; 
  • Workers’ compensation maximum insurance earnings; 
  • Employer taxes and levies and; 
  • Employer pension plan contribution limits

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Canadian Master Labour Guide, 29th Edition

    Readers of the Canadian Master Labour Guide know that finding a trustworthy information source is vital and they have been placing their trust in our guide for over 28 years. 

    This best-seller can help you stay on top of changes to employment and labour law.
    With complete coverage of federal and provincial labour and employment laws, the Canadian Master Labour Guide gives you the essential information every employer needs to know in one portable and trustworthy source.

    WHY Choose Canadian Master Labour Guide?

    Employers and advisers turn to Canadian Master Labour Guide as the definitive source for employment and labour law, including information on:

    • Key changes in statutory requirements
    • Critical court rulings
    • New government policies

    Key topics include:

    • Labour Jurisdictions
    • Labour Standards
    • Fair Employment Practices: Human Rights, Equal Pay/Pay Equity, and Employment Equity
    • Special Issues: Occupational Health and Safety and Employment Insurance
    • Organized Labour
    • Collective Bargaining

    WHAT’S NEW in the 29th Edition?

    • Family Day holiday introduced in British Columbia.
    • Leaves of absence:
      • Reservist leave added for Nunavut.
      • Leave for death or disappearance of a child added for the federal jurisdiction and Manitoba.
      • Leave for a critically ill child introduced for the federal jurisdiction and Manitoba.
    • Maximum hours of operation on Sundays and certain holidays expanded for retail businesses in Manitoba.
    • Minimum wage increases in Alberta, BC, Manitoba, Quebec, Saskatchewan, and Yukon.
    • New definitions of “suitable employment” and “reasonable job search” for Employment Insurance claimants.
    • Expanded commentary on the Accessibility for Ontarians with Disabilities Act, 2005.
    • Repeal of the exception which permitted mandatory retirement in the Canadian Human Rights Act.
    • New prohibited grounds of discrimination:
      • Gender identity in Manitoba, Nova Scotia, and On

        If you would like more details about this product, or would like to order a copy online, please click here.




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    Canadian Employment Benefits and Pension Guide

    This publication is designed to save you time when you need information. It's the first publication in Canada to give you a searchable database on both benefits and pensions in a CD-ROM or Internet format. With this Guide, you'll have the most comprehensive library available for employment benefits and pensions in Canada. Just look over the topics covered below and you'll see that this unique publication includes all the information you need in one convenient-to-access source.

    Includes monthly newsletter, Canadian Employment Benefits and Pensions Guide Newsletter.

    With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly.

    Topics Covered

    • Government Sponsored Pension Plans
    • Employer Plans – Standards Legislation
    • Tax Issues – Employer Sponsored Plans
    • Registered Retirement Savings Plans
    • How to Set Up a Plan
    • Plan Administration
    • Social Security Agreements
    • Employee Benefits
    • Executive and Incentive Compensation
    • Flex Benefits and Work Practices
    • Pre-Retirement Counseling
    • Legislation
    • Releases, Bulletins, Policies
    • Full text of Laws & Regulations for federal and provincial Pension Legislation
    • Pension Appeals Board cases and recent case digests (CCH is the only publisher that carries PAB cases! Pension Appeal Board sends only to us to publish – cases go back as far as 1960's in the electronic format)

    Features

    • This product's information, analysis and current news will help you develop and administer benefit and pension plans.
    • It will keep you up-to-date on information pertaining to benefits and pension contributions.
    • The immediate retrieval (in the electronic version) of information, instant links from section to section and program to program, and the extensive information and research resources of CCH, make it an indispensable addition to your HR library.
    • This guide describes thoroughly the types of plans available and includes a design criteria and registration information you can use to implement in your organization.
    • Conveniently organized commentary and charts help you with the plan's day-today administration.
    • For your convenience, relevant tax issues are easily referenced and explanatory commentary is consolidated alongside Revenue Canada Information Bulletins and Circulars, and Guides.
    • Enjoy access to information on a full range of employee benefits, including group insurance plans, bonuses, workers' compensation and employment insurance.
    • If you would like more details about this product, or would like to order a copy online, please click here.




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    Calculating Lost Labor Productivity in Construction Claims

    Published: October 2012


    Calculating Lost Labor Productivity in Construction Claims demonstrates how to plan for increased labor costs and minimize the risks; identify the causes of the cost overrun; introduce appropriate evidence of lost labor productivity to establish damages; and resolve disputes through prior agreement. Case law support for awards and denials of compensation for each type of claim is analyzed, along with the studies or techniques used to prove damages. You will understand how to quickly and easily compute lost labor productivity caused by a variety of factors.

    This book offers easy-to-read sample charts and graphs and applies various empirical and academic studies and models. You also get analysis of productivity losses from the Department of Labor, Construction Industry Institute, NECA and more.

    Table of Contents:

    • Chapter 1: Labor Productivity Defined
    • Chapter 2: Overtime and Shift Work
    • Chapter 3: Acceleration
    • Chapter 4: The Effect of Change Orders on Productivity
    • Chapter 5: Productivity Losses Related to Weather
    • Chapter 6: Experience Curves
    • Chapter 7: Project Characteristics That Affect Labor
    • Chapter 8: Project Management Impacts on Productivity
    • Chapter 9: Nonwage Labor Cost
    • Chapter 10: Measuring Productivity
    • Chapter 11: Predicting Labor Productivity Losses
    • Chapter 12: Presentation of Productivity Analysis
    • Appendix
    • Table of cases

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Top 10 Employee Engagement Strategies


    "I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement."


    - Darren Lukasiewich, Business Development Manager



    Webinar information current as of December 8, 2010

    Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

    This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results.

    Key Learning Objectives:

    • Update your knowledge on current employee engagement research
    • Learn ten key strategies for enhancing employee engagement
    • Methods and tactics for implementing engagement strategies
    • The human resources role in driving employee engagement
    • The critical impact of managers when implementing engagement strategies

    Speaker

    Barbara Adams, Managing Director of HR Architects

    Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Take your Career from Good to Great


    "Wayne provided me with much food for thought, along with an personal action plan to build my network and get going on my next move!"

    - Allison Benson, HR Services Manager

    "Not only was this helpful and motivating in my HR role, I'll be sharing it with others in fields of: Political Communications, Construction Industry and Medical field. Impressive that the content is applicable to many career paths."
    - Cathy Shotton, HR Business Partner


    Webinar information current as of November 4, 2010

    Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

    It can be easy to become complacent with your current career opportunities, particularly when economic conditions suggest fewer opportunities for advancement exist. Take control of your career and realize your true potential regardless of external factors. In this webinar learn strategies for better managing your career and positioning yourself for more fulfilling opportunities. Capitalize on the chance to take your career from good to great.

    Key Learning Objectives:

    • Recognize and define their skills, interests, and values
    • Understand how their skills, interests, and values align with multiple career opportunities
    • Identify the best ways to structure their career plans towards continual learning and progression
    • Analyze their current career profiles and explore various career clusters and pathways
    • Set achievable goals and make informed, fulfilling decisions about where they plan to be in the future
    • Understand how personal ethics can affect business decisions
    • Apply decision-making strategies to career choices

    Speaker

    Wayne Rawcliffe, Founder and President of Senga Consulting Inc.

    Wayne brings over 25 years of organizational effectiveness experience as a

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Introduction to Followership, Leadership and Team-Building: Alignment and Integration

    This webinar introduces you to a relatively new social science paradigm, Followership. For many years followership was viewed as an appendage to leadership and in many business schools, the focus has been on leadership. Why? The answer is really very simple. Leadership has always been viewed as the foundation of organizational power and influence. Did you know that leaders really spend 20 to 30 percent of their time leading, and 70 to 80 percent of their time following, but that following has never been viewed as an essential activity?

    Most people have a rather negative perception of followers. Children’s games of Follower the Leader, automotive manufacturer Audi’s bold declaration of “Never Follow” and parent’s warning to their children if “”Johnny is going to jump off of a bridge, are you going to follow him? ; reinforce the negative societal perception of sheep –like followers who are easily influenced, molded and are of little worth. Like with leadership,  there are specific  and distinct followership styles and associated behavioral attributes that certainly have an effect on organizations and their performance.

    Leadership model’s like the Hersey-Blanchard Situational Leadership Model, focuses on leadership style based on the follower or group maturity level. Though this particular model has much research to support the premises of the theory, the focus is still on leadership influence and power based on a follower maturity level, versus a behavioral interaction and follower influence on the leader. What you will learn during this webinar is the use of a behavioral based leadership model that focused on the development and power-sharing relationship with organizational followers that is essentially a mutually beneficial symbiotic relationship where the leader and follower grow and learn from each other where leaders learn to become Transformational Leaders and followers learn to become what is termed Exemplary Followers. This will not be an attempt to conduct a comparative study of various leadership styles.

    The concepts behind Exemplary Followership and Transformational Leadership become essential in organizations that are focusing on becoming self-directed team based organizations. Unfortunately, organizations that bandy the team word around and say: We are going to be a team! Or We have a team based organization, when in reality; the teams are just miniature versions of the larger rigidly formal hierarchy of the larger organization. At that point, the team concept becomes a joke and sinks beneath the waves of failure. In order to successfully implement these concepts in your organization, major organizational cultural change will become necessary in order to adopt and integrate e

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Accommodation Issues in the Workplace



    Book & Webinar Bundle (free eBook also included!)

    Upon purchase of this book you will automatically receive a email order confirmation with a link to register for the free companion webinar. Everyone who purchases the book will receive an email with their webinar registration information on or before October 15th. 


    About the Book

    “A healthy society maximizes the opportunities for each individual to achieve self-worth while minimizing the conflict that inevitably arises when people are at cross-purposes.”

    The landscape of accommodation in the Canadian workplace is ever-changing. Due to the sensitive but crucial nature of this content, employers, HR managers, and legal practitioners, need to adapt effective best practices on how to best meet their duty to accommodate.

    This book includes a free eBook and webinar hosted by Jamie Knight.  

    Many questions arise from “grey areas” not addressed explicitly in the law, or are so current, they are not yet fully addressed in case law. This resource provides answers to these emerging accommodation questions, particularly addressing: 

    • mental health,
    • religion, 
    • addiction, 
    • family issues (elderly parents, ill family members), and 
    • other groups commonly subjected to discrimination harassment or bullying based on sexual orientation, sexual identification, gender, age, etc. 

    This book will focus on the expectations employers need to strive for when accommodating job applicants, employees and third parties. It addresses essential information on best practices, case law, uncertainties, and undue hardship. Also included is an expansive Q&A section, based on real experiences.

    Ultimately, this publication will provide professionals with practical, on-point information so that they can move forward with confidence in terms of how to accom

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Your Employment Standards Questions Answered - Federal and Provincial Guidance, 3rd Edition

    If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance at your fingertips. Now there is one definitive source to answer all your employment standards questions.

    Topics covered: dd

    • Minimum age of employment
    • Minimum wages and call-in pay
    • Hours of work and overtime pay
    • Statutory holidays
    • Vacations with pay
    • Leaves of absence
    • Payment of wages
    • Personnel records
    • Termination of employment
    • Wrongful dismissal
    • Discrimination in employment
    • Harassment at work
    • Equal pay
    • Employment equity
    • Enforcement of employment standards

    Why waste your valuable time scrolling through confusing government web sites or shuffling through piles of outdated print materials when you can find all the answers in one convenient place? With a clear index to easily point you to the appropriate section, and a straightforward question and answer format, this concise reference fits neatly into your busy day. Plus, the book is created by CCH, a company that professionals like yourself have trusted for years to provide accurate and reliable information.

    New in This Edition
    Our recent improvements make Your Employment Standards Questions Answered – Federal and Provincial Guidance more useful than ever:

    • Legislation updated to June 30, 2008
    • New chapter on enforcement of employment standards that reflects the increase in class actions with respect to employment standards such as overtime pay
    • Recent court rulings added
    • Personal data protection sections rewritten to include new privacy legislation
    • Provincial sections updated where needed, including Ontario's new rules on hours of work and Manitoba's sweeping revisions to the hours of work and overtime laws

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Ultimate HR Manual Newsletter

    The Ultimate HR Manual monthly newsletter is a valuable reminder of what's new in the constantly growing and changing HR landscape. Each issue provides you with:

    • Lead articles on timely and relevant topics written by experts in the field, to keep you current.
    • A summary of recent cases and legislative developments, to keep you up-to-date.
    • Tips and practice tools to aid you in your day-to-day decision making.

    This newsletter is included in the Ultimate HR Manual subscription. For more information go to www.cch.ca/uhrm.

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Ultimate HR Manual - Western Edition Newsletter

    The Ultimate HR Manual - Wester Edition Newsletter is pubished monthly and is a valuable reminder of what's new in the constantly growing and changing HR landscape. Each issue will provide you with:

    • Lead articles on timely and relevant topics written by experts in the field, to keep you current.
    • A summary of recent cases and legislative developments, to keep you up-to-date.
    • Tips and practice tools to aid you in your day-to-day decision making. 

    This newsletter is included with all versions of the Ultimate HR Manual - Western Edition subscriptions.  Below are links to more information depending on the province you reside in.

    Ultimate HR Manual - Western Edition (B.C. - BC HRMA)

    Ultimate HR Manual - Western Edition (Alberta - HRIA)

    Ultimate HR Manual - Western Edition (Manitoba - HRMAM)

    Ultimate HR Manual - Western Edition (Saskatchewan - SAHRP)

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Ultimate HR Manual - Western Edition (Saskatchewan)

    FOR SASKATCHEWAN ASSOCIATION OF HUMAN RESOURCE PROFESSIONALS (SAHRP) MEMBERS ONLY Ultimate HR Manual - Western Edition, the "how-to" resource for HR professionals in Western Canada, is officially endorsed by SAHRP. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST. (Note: Insert binder image here to the right like the placement on the web page at this link - http://www.cch.ca/business/uhrmwa/Index.aspx) 9 key sections included in the manual are: 1. Strategic Human Resources and Organizational Effectiveness 2. Staffing 3. Employment Contracts 4. Compensation & Benefits 5. Employment Standards & Human Rights 6. Health & Safety 7. Performance Management 8. Labour Relations 9. Training & Development Field research told us you don't want loads of detail on legislation. And that you don't want abstract theory or academic discussion. In short, you told us you don't want the kind of HR resource that is already out there. Instead, you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day. In 2009, our editor made significant content updates to the Ultimate HR Manual – Western Edition, including: New! HR Training Tools in PowerPoint is a new feature which was added to the loose-leaf and online formats in May, 2009. It consists of a series of professionally written training modules that are fully customizable and cover a wide range of essential topics for both managers and employees. HR Quick Facts, also included with the subscription, will save you valuable time by putting the answers to quick HR questions at your fingertips! It is published and updated annually. Commentary has been added on: Employment Contracts Compensation and Benefits including CPP/QPP/OAS, Pensions, Provincial Health Care, and Group Life Insurance Employment Standards and Human Rights Training and Development CCH will launch the SAHRP endorsed version of the Ultimate HR Manual - Western Edition September 2009. For showing your support, CCH will give SAHRP members a special price. TAKE ADVANTAGE OF THE PRE-PUBLISHED PRICE AND YOU'LL SAVE $699.50. The general public will be paying $899 a year for either the loose-leaf or online format of the Ultimate HR Manual - Western Edition. The regular price for both formats is $1,348.50 per year. Because you're a member of SAHRP, you'll receive both the loose-leaf and online formats for the unprecedented pre-publication price of $649 for the first year. That's a total savings of $699.50. Please quote CCH Code HR95043 when ordering by telephone or click here for a fax back order form. Put it to the test. You pay only after you've tried the manual and you're satisfied.

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Ultimate HR Manual - Western Edition (Alberta)

    Benefits of the Ultimate HR Manual West are:

    1. Relevant legislative updates from the editor’s desktop to you.
    2. Hundreds of best practice tips.
    3. Access to a full set of forms, checklists, templates and policies online.
    4. Find what you need quickly and easily.
    5. Keep up-to-date with informative, well-written and interesting commentary on the changes that affect you.
    6. Accurate content.

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Morneau Shepell Summary of Pension Legislation in Canada

    The Morneau Shepell Summary of Pension Legislation in Canada summarizes, with reference to the relevant sections of the appropriate Act and regulations, the essential provisions of pension standards legislation from all the provinces, as well as the federal PBSA. The Summary is a unique reference tool and an excellent starting point for any research, particularly for multi-jurisdictional plans, highlighting differences in pension standards legislation in force throughout Canada. Included in the materials are over 125 charts, covering various topics, such as:

    • Eligibility and vesting
    • Contributions and funding
    • Accrual during leaves and notice period
    • Locking-in and portability
    • Death benefits and spousal rights
    • Member statements and disclosure
    • Governance, investments, and regulatory filings
    • Plan changes and wind-ups
    • New plan designs…and more

    Updated quarterly, this publication also includes summaries of major discussion papers on pension related topics and changes in Canadian pension standards legislation.

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Mercer/CCH Guide for Employers Newsletter

    The Mercer/CCH Guide for Employers Newsletter is published monthly and emailed to subscribers in PDF format.

    The Newsletter is written by experts in the field and is a valuable reminder of what’s new in the constantly growing and changing compensation landscape.

    Each issue provides you with:

    • Lead articles on timely relevant topics to keep you current.
    • Tips from experts at Mercer regarding salary benchmarking and how to use Mercer’s MarketPricer™ tool.
    • A summary of recent cases and legislative developments from across Canada to keep you up-to-date.
    • Tips and practice tools to aid you in your day-to-day decision making.

    This Newsletter is included free, in the Mercer/CCH Guide for Employers subscription. For more information, go to www.cch.ca/mercercchguide.

     

    If you would like more details about this product, or would like to order a copy online, please click here.




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    HR Answers Now eBook Series, 5th Edition (3 Modules Included)

    There are three modules included in this HR Answers Now eBook Series, each eBook has over 300 pages of content all in question and answer format. It provides the practical knowledge necessary to support day-to-day HR activities, guide HR decisions, and help create long-term, big-picture HR goals. In three easy-to-reference books covering everything from Employment Law, to Pensions and Benefits, to Employee Relations, you will have immediate answers to your most pressing HR questions.

    Module 1: Employee Relations, Employee Development, and Staffing (299 pages)

    This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

    Click here for more details or to order this module only.


    Module 2: Employment and Labour Law (491 pages)

    Whether you're an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

    Click here for more details or to order this module only.

    If you would like more details about this product, or would like to order a copy online, please click here.




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    eBook: Implementing Best Practices in Human Resources Management, 2nd Edition

    What's an eBook?

    An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

    Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


    Summary of this eBook

    Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.


    What's New in the 2nd edition:

    • Accommodation in Employment
    • Discipline
    • Diversity
    • Due Diligence
    • Orientation Programs
    • Outsourcing
    • Privacy
    • Recognition Programs
    • Retention Strategies
    • Succession Planning
    • Training

    About the Author

    Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

    Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

    If you would like more details about this product, or would like to order a copy online, please click here.




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    eBook: HR Answers Now - Employment and Labour Law, 5th Edition

    Summary of this eBook

    Employment and labour law is the lifeblood of HR practitioners and plays an essential part in managing the workforce. Whether you’re an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

    This eBook has five sections:

    • Employment Standards
    • Employee Information and Records
    • Discrimination
    • Privacy
    • Health and Safety

    About the Authors

    Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such Wolters Kluwer CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

    Paul Shemilt, CHRP graduated as a mechanical engineering technologist from Durham College, and later obtained his Certified Human Resources Professional designation in 1990. He began his career as a manufacturing supervisor in a unionized environment, and progressed in two global companies to director of corporate human resources.

     

     

     



    What's an eBook?

     

    An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you'll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

    Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

     

    If you would like more details about this product, or would like to order a copy online, please click here.




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    eBook: HR Answers Now - Employee Relations, Employee Development, and Staffing, 5th Edition

    Summary of this eBook

    This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

    This eBook has five sections:

    • Employee Relations
    • Employee Development
    • Staffing
    • Compensation
    • HR Strategy

    About the Author

    Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

     

     

     

     



    What's an eBook?

     An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

    Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

     

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Canadian Master Payroll Guide, 2nd Edition

    An essential resource for day-to-day payroll functions.

    Canadian Master Payroll Guide, 2nd Edition puts all of the critical information you need for day-to-day payroll issues at your fingertips. This essential resource is the only guide on the market to include convenient charts and formulas. Plus, its comprehensive information is packaged in a portable format that’s up-to-date and easy to understand.

    The Canadian Master Payroll Guide covers all standard payroll situations, and includes background and commentaries that provide helpful guidance on how to apply the information in each section. The Guide is organized in an intuitive way that mirrors the payroll workflow, and it also includes easy-to-understand interpretations and charts of national and provincial legislative requirements.

    The 2nd Edition of the Guide includes key updates that all payroll professionals need to know for 2011.  Here is a sample of what’s new:

    2011 Rates and Figures:s

    • Provincial Tax Rates
    • CPP/QPP Annual Maximums and Contribution Rates
    • EI Premiums and Premium Reduction
    • Workers’ Compensation Maximum Insurance Earnings
    • Employer Taxes and Levies
    • Employer Pension Plans Contribution Limits

    Taxable Benefits
    Changes have been made to the treatment of:

    • Gifts and Awards
    • Wage Loss Replacement Plans
    • Employee Stock Options

    Employment Standards

    • New and revised Prince Edward Island Employment Standards Legislation
    • New Organ Donor Leave for Manitoba and Quebec
    • New Citizenship Ceremony Leave for Manitoba
    • Minimum Wage rate changes for all provinces as appropriate 
    • Record of Employment (ROE)
    • The Employer Guide to completing the Record of Employment has been revised and expanded.

    Year-End Reporting
    The new CRA and Revenu Québec electronic filing requirements have been incorporated.

    Reporting of Retiring Allowances
    Changes in the reporting of eligible and non-eligible retiring allowances amounts, including those amounts paid to Status Indians, have been incorporated.

    T4A Redesign
    Recent changes to the T4A slip have been identified and explained.

    The Canadian Master Payroll Guide, 2nd Edition simplifies payroll to ensure that:

    • Payroll transactions are accurately reported and recorded
    • Your organization meets all governing legislation and regulations
    • Monies withheld from employees’ pays are held in trust and rem

      If you would like more details about this product, or would like to order a copy online, please click here.




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    Canadian Master Payroll Guide

    An essential resource for day-to-day payroll functions.

    The new Canadian Master Payroll Guide puts all of the critical information you need for day-to-day payroll issues at your fingertips. This essential resource is the only Guide on the market to include convenient charts and formulas. Plus, its comprehensive information is packaged in a portable format that's up-to-date and easy to understand!

    The Canadian Master Payroll Guide features current and accurate information in the following categories:

    • Payroll Overview d
    • Employment Standards
    • Earnings, Allowances & Expense Reimbursement
    • Employee Benefits
    • Statutory Deductions: Employer Remittances
    • Statutory Deductions: Tax
    • Statutory Deductions: Employment Insurance
    • Record of Employment
    • Employer Taxes and Levies
    • Employer Pension Plans
    • Year-End Reporting
    • Workers' Compensation (Rates Charts)

    The Canadian Master Payroll Guide also includes background and commentaries that provide helpful guidance on how to apply the information in each section. The Guide is organized in an intuitive way that mirrors the payroll workflow and covers standard payroll situations.

    It also includes an easy-to-understand interpretation of legislative requirements nationally as well as across the provinces. Here are just a few of the handy charts that are included:

    • yearly payroll rates
    • statutory deductions
    • federal income tax
    • CPP
    • QPP
    • EI

    BETTER TOOLS = ACCURATE PAYROLL

    The Canadian Master Payroll Guide simplifies payroll to help you ensure that:

    • payroll transactions are accurately reported and recorded
    • your organization meets all governing legislation and regulations
    • monies withheld from employees' pays are held in trust and remitted on the appropriate due dates
    • your organization is protected against payroll-related fraud
    • your organization maintains the confidentiality of the information flowing through the payroll department

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Canadian Master Labour Guide, 26th Edition

    Make sure you are up-to-date on recent changes to employment and labour law with this best seller.

    The Canadian Master Labour Guide has made it easier for our customers to stay on top of changes in federal and provincial employment and labour law.

    And -- we provide key commentaries to help ysou quickly understand what the changes mean so you can respond appropriately.

    Here is a sample of some recent changes to employment and labour law included in this new edition:

    • Major overhaul of employment standards in Prince Edward Island
    • Addition of several new leaves of absence, including organ donor leave in Manitoba and Quebec, and citizenship ceremony leave in Manitoba
    • Significant changes to human rights in Newfoundland and Labrador from new Human Rights Act
    • New protections for foreign live-in caregivers in Ontario
    • New workplace violence and harassment requirements in Ontario (Bill 168)
    • Changes to construction industry labour relations in Saskatchewan
    • Minimum wage increases in Manitoba, PEI, Quebec, and Nunavut
    • Employment Insurance Regulations modified to include new plan for the self-employed, now in effect
    • Changes to special Employment Insurance benefits relating to training and pilot projects

    Employers and advisors trust the Canadian Master Labour Guide to be their definitive source for employment and labour law, including information on:

    • Key changes in statutory requirements
    • Critical court rulings
    • New government policies
    • Labour Jurisdictions
    • Labour Standards
    • Fair Employment Practices: Human Rights, Equal Pay/Pay Equity, and Employment Equity
    • Special Issues: Occupational Health and Safety and Employment Insurance
    • Organized Labour
    • Collective Bargaining

     

     

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Top 10 Mistakes in HR Management


    "An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

    - Ryan Dejneha, Human Resources Administrator

    "The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
    - Tammy Stevenson, Human Resources Advisor



    Webinar information current as of March 30, 2010

    HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

    Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

    Learn how to:

    • Appreciate the importance of aligning and communicating individual and corporate goals
    • Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
    • Appreciate the true consequences of retaining counterproductive employees
    • Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
    • Know why they need to define the "rules of engagement" for staff
    • Learn how to deal with a management team that wants to cut your training budget

    Speaker:

    Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
    Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Terminations


    "Very informative, direct and relevant information provided."

    - Nicole Tarkowski, HR Coordinator

    "The session provides a comprehensive overview of the considerations, activities and processes required to effectively navigate the complex topic of terminations."
    - Chris Perkins, Director Change Management



    Webinar information current as of October 6, 2009

    In an unstable economy, employers are faced with some tough decisions surrounding layoffs and employee terminations. During this webinar, Jamie Knight of Filion Wakely Thorup Angeletti LLP will give you the tools you need to successfully determine, administer, and oversee the temporary or permanent reduction of your work-force. Jamie will walk you through tips on how to effectively communicate to your staff, ways to manage rumours and response reactions and how to ensure that the ‘survivors’ remain engaged and motivated.

    Key Learning Objectives:

    • Improved decision-making about work-force reductions
    • Understanding the importance of pre-determined policies and procedures for lay-offs and employment terminations
    • The various types of work-force reductions and understanding the appropriate choice
    • Legal and effective implementation of work-force reductions and follow-through
    • Managing the fallout – the need for effective internal and external communication
    • Recognizing the importance of keeping the remaining employees informed and engaged

    Speaker

    James G. Knight
    Jamie Knight, a partner at Filion Wakely Thorup Angeletti LLP, represents management in all areas of employment and labour relations law, with particular experience in guiding employers through all stages of the dismissal process, including trial and appeals if litigation ensures. Jamie is a teacher and trainer, and advocates sound human resources practices in both union and non-union workplaces. His clients are in industries as diverse as manufacturing, technology, financial services, entertainment and construction. Jamie is an experienced litigator, in

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Resolving Employee Performance Issues


    "Lauren Bernardi is an excellent speaker who presented a point of view that was believable with real life scenarios."

    - Jane Lockinger, Webinar Participant

    "The session was very informative. I was listening both as a supervisor and an employee. It reminded me that it is all about 'how' you relate to your employees or supervisor and that it is important to relate to them both negative and good things. We all like to hear we are doing a good job. I am grateful that I work in a place that does that."
    - Kim Rumble, Webinar Participant



    Bonus: An article on "Nine Steps to Effective Discipline", a copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

    Webinar information current as of November 19, 2009

    To remain competitive in today’s economy, organizations must make the most effective use of limited resources. Doing so requires a well managed, performance driven workforce. Learn key strategies for driving your workforce towards successful job performance and in turn, improve your company’s future outlook.

    Key Learning Objectives:

    • Be aware of the impact of recessionary times on employee performance
    • Recognize the difference between performance issues and disciplinary problems and why it matters
    • Understand how to enhance employee performance by setting goals and expectations, and providing meaningful feedback and support
    • Recognize the importance of effective disciplinary measures in maintaining efficient operations
    • Be capable of handling problem employees: learn how to determine the cause and correct the problem through performance improvement plans, progressive discipline and other management tools

    Speaker

    Lauren Bernardi

    Lauren has been practisin

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Master Negotiation Skills


    "Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."

    - Stacy Beaven, Webinar Participant

    "If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."
    - Paul Stratford, Webinar Participant



    Webinar information current as of October 15, 2009

    Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.

    During this webinar you will:

    • Learn how to negotiate with increased confidence and professionalism
    • Come to the table incredibly well prepared
    • Understand where your negotiation style works for you and where it works against you
    • Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
    • Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form

    Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.

    Speaker

    Dr. Brad McRae
    Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Implementing Best Practices in Human Resources Management


    "Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

    - Cheryl Petruk, HR Officer



    Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

    Webinar information current as of November 10, 2009

    A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

    • Employee Engagement
    • Change Management
    • The competencies HR professionals need to lead the evolution of HR in their organization

    Key Learning Objectives:

    • Identify and discuss 8 key drivers of employee engagement
    • Develop employee engagement ideas, strategies and plans
    • Develop and execute highly effective change management plans
    • Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
    • Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

    Speakers

    Michael Bennett, CHRP
    Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

    He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

    At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - How to Become an Effective Problem Solver


    "Today's session was extremely informative and useful in the workplace."

    - Kate Boyd, Webinar Participant

    "Today's session was great! I've read Mr. Hurson's book, Think Better, and this session provided a very helpful overview of how to put his methodolgy on problem solving into practice!"
    - Janice Parker, Webinar Participant



    Webinar information current as of June 18, 2009

    In a difficult economic climate when organizations are forced to make the most of limited resources, innovative and productive thinking become important elements of a company’s success. The individual nature of each problem makes it a challenge to re-create a decision making process that has proven successful. There are, however, important strategic elements that cannot be overlooked when approaching a problem. This archived webinar will introduce you to a less subjective approach to problem solving that creates a solid framework for the execution of consistently sound business solutions.

    Learn how to:

    • Understand a valuable approach to accurately defining and assessing the right problem to be solved
    • Use an effective balance of creative and critical thinking skills in generating meaningful ideas
    • Use the necessary tools needed to establish useful decision making criteria for any problem
    • Understand the importance of considering all possible solutions and avoiding binary thinking patterns
    • Be able to determine which ideas or courses of action should be considered for implementation, while remaining mindful of important resource requirements

    Speaker

    Tim Hurson
    Author of “Think Better” (Mcgraw Hill, NY), named one of the Ten Best Business Books of 2008 by the Globe & Mail; Tim Hurson is an international pioneer in developing and presenting the principles of productive thinking. He has worked, lectured, and coached clients in 29 countries on six continents. He has spent over 30 years transforming products, workplaces and marketing programs. Now he helps to transform minds and companie

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Employer Branding for Tomorrow's Workplace


    "I enjoyed the webinar as it had very useful and relevant data that can be applied to the workforce."

    - Lynia Vincent, Human Resources Manager

    "We are a health care company facing competition for highly qualified clinical employees in a labour market shortage. This webinar provided practical steps to identify and better communicate our unique employee value proposition. These steps are not only creating increased current employee engagement but will be key to our future growth."
    - Diane Leaker, Director Quality & Organizational Development



    Webinar information current as of June 11, 2009

    There is compelling evidence that suggests that a strong workplace brand is associated with high levels of employee engagement, improved customer satisfaction which translates into better financial results. This archived webinar will identify what you can do today to engage and retain top level talent and develop and implement effective recruitment marketing strategies. You will be provided with techniques and tools to strengthen and manage your employer brand in order to retain and attract the right people to your organization. Emphasis will also be placed on communicating your employer brand across the generations.

    Learn how to:

    • Understand the benefits of developing a strong employer brands
    • Get the tools you need to stand out as a leading employer
    • Position your brand to become an employer of choice
    • Use your reinforced brand to retain your top level talent and to streamline recruitment to attract the ‘right’ people
    • Best practice tips to align employees with the organizational goals supported by your brand

    Speaker

    Linda F. Love
    Linda Love is Senior Director, Human Resources at The Insurance Institute. Her career includes 20 years of Human Resources experience in various industries including insurance (P&C and Life), pharmaceutical, service, hospital and not-for-profit. She is currently a part-time faculty member at York University who teaches 2nd and 3rd year human re

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Employee Retention Strategies in a Recovering Economy


    "I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"

    - Jamie Grimoldby, Human Resources Manager

    "This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."
    - Grozdenka Stantcheva, HR Generalist



    Webinar information current as of May 4, 2010

    With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization.

    Bonus - The following materials will be provided in this archived webinar:

    • An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover"
    • Supporting paper
    • Question and Answer (Q&A) document

    Key Learning Objectives:

    • three simple questions that will help boost retention potential
    • a retention check for identifying your retention challenges and what can be done about them
    • ten truths to keeping top talent (from recruiting to recognition)
    • recognition strategies that don't cost and actually work
    • retention tools for leading staff in a way that makes them want to stay
    • knowledge of best practices for a recovering economy

    Speaker:

    Pauline F

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Archived Webinar - Change Management


    Webinar information current as of October 7, 2010

    Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

    In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.

    Key Learning Objectives:

    • Gain a comprehensive scope of change management issues and the necessity for change management strategies
    • Learn about developing the change management narrative and adapt the organization to the necessity for change
    • Examine best practices and methodologies that work
    • Learn how to build trust, get stakeholders input, buy-in and keep it
    • Discover the positives of investing in change management processes; a sound organizational strategy
    • Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
    • Look at change management gone wrong – what not to do
    • Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change

    Speaker

    Jim McKibbin

    Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.

    He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluab

    If you would like more details about this product, or would like to order a copy online, please click here.




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    Long-term caring : residential, home and community aged care / Karen Scott, Margaret Webb, Clare Kostelnick

    Scott, Karen, author




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    Quality caring in nursing and health systems : implications for clinicians, educators, and leaders / Joanne R. Duffy

    Duffy, Joanne R., author




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    The eight roles of the medical teacher : the purpose and functions of a teacher in the healthcare professions / Ronald M. Harden, Pat Lilley ; foreword by John Norcini

    Harden, Ronald M., author