Paul Kelly and William Mackintosh, University of York will discuss various web usage statistics packages.

Adrian Stevenson, Internet Services, The University of Manchester will be uploading extracts of video taken during IWMW, at the same time exploring the ease of use, advantages and pitfalls of the service. He will consider the benefits of sharing video via YouTube and aim to encourage delegates to upload their own video snippets during the conference.

Debbie Nicholson, Web Support Officer, Web Support Unit, University of Essex will investigate the ways in which web-based resources can be used to develop and support WP initiatives and how these could be transferred to other areas within the Institution.

Andrew Cormack, Richard Dunning and Andy Powell, Eduserv will investigate the relationships between institutional single sign-on, Athens, Shibboleth, the UK Access Management Federation and more recent developments like OpenID and CardSpace and will give participants an opportunity to ask questions of a panel of experts from the community.

MJ Ray is a director of Luminas Limited, an Internet application company, and was the founding general editor of tsw, winners of the sabbatical to complete his doctorate.

Andrew Savory is managing director of Luminas Limited, an Internet application company, and was a university Webmaster for a number of years.

Peter Flynn runs the academic project support service in the Computer Centre at University College Cork and was Ireland's first Webmaster. He trained at the London College of Printing and has an MA from Central London Poly. Peter was on the design team for HTML and XML and currently edits the XML FAQ. He holds the dubious distinction of being the first person to break a link on the Web.

Information on members of the Institutional Web Management Workshop 2007 Advisory Group is now available [2006-10-23]

A fly-poster for Institutional Web Management Workshop 2007 has been put up on the wall at the Eduserv Foundation Symposium 2007 and blogged about in Andy Powell's SecondLife blog. [2007-05-14]

Brian Kelly, UKOLN, University of Bath, gave talks entitled "Introduction" and "Next Year's Web".

Brian Kelly is employed as "UK Web Focus" - a national web coordination post. Brian is based at UKOLN, University of Bath. Brian has been involved in web activities since January 1994 when he was involved in setting up the institutional web service at Leeds University. Brian gave a talk entitled "Deploying New Web Technologies".

Terry Brown has worked in the Faculty of Medicine Computing Centre since completing a work placement with them and then being hired to develop the University's WWW Student Support and Tutoring project. He has since added UNIX system administration skills to WWW programming and site design. His professional interests lie within the field of dynamic information delivery, Human Computer Interaction and secure Internet information transfer. His personal interests involve anything that can keep him away from technology for long enough to forget about it. Terry gave a talk entitled "'The Use of Online Databases to Manage Student Support and Learning".

Paul Boag, from Headscape, considers how social participation is the cornerstone of the web 2.0 movement and has been spearheaded by sites such as digg.com. One of the underlying principles of these sites is that peer to peer recommendations carry more weight than those from either a search engine or from corporate advertising. The commercial sector has been quick to adopt this peer review mechanism with customer reviews and ratings. This talk proposes to explore how social participation can be applied to the process of recruiting new students and what lessons can be learnt from the approach adopted by the commercial sector. We will also look at what institutional barriers exist that prevent this approach and how these can be overcome.

Peter Reader, University of Bath explains that E-communications, e-marketing and social media are hot topics for university marketers and communicators, with old ideas of 'control' looking more and more unrealistic. Now the talk is of 'influence', viral marketing, students as customers, and of client management, with the web and web technologies seen increasingly as the university's most important marketing tools. So what are the challenges, and what are the issues with which marketers will face us? Expect more of "why" and "want" than of "how"!

Arthur Clune, Honeynet Project, discusses how attacks on Web servers, and internet connected devices in general have become both more common and more sophisticated in recent years. This talk will look at how people attack Web servers, and what they are hoping to gain from it, based on data from the Honeynet Project's deployment of Honeypot servers worldwide.

During Keith Doyle, Salford University talk, delegates will discover how, by taking the information architecture approach as their next step, they can improve the user experience and business benefits. Information architecture gives delegates a framework and benchmarks for managing web provision at an institutional level. This should be an engaging and entertaining talk which would help delegates decide whether a formal IA role is appropriate to their organisation. Helping delegates consider their institutional strategic approach: What is IA? How is the role covered at the moment? Should it be a specific post rather than something that's squeezed in with everything else we do?

Drew McLellan will talk about how every time non-semantic markup is used, a piece of data dies. Data was born to be shared. Discover how the use of semantic markup and microformats can obsolete common read-heavy APIs and can be paired with identity protocols and OpenID to provide casual APIs for the loosely coupled generation.

Jeff Barr, Amazon Web Services (Senior Manager, Web Services Evangelism) will discuss Amazon's approach to Web-scale computing. Using this new approach, developers can use Amazon's broad line of web services to rapidly and cost-effectively build scalable and flexible Web applications. Jeff will focus on Amazon's newest services, including the Simple Queue Service, the Simple Storage Service, and the Elastic Compute Cloud. The talk will include technical details and an overview of how the services are being used by customers all over the world.

Alison Wildish, Head of Web Services, Edge Hill University will talk about how Students are asking each other for help and advice rather than coming direct to our staff. These same students are advising our applicant community about University life and they're all doing it in an "informal" environment. These are all positive developments but it does mean we start to ask the question... if we're moving towards developing and nurturing students in these online communities and empowering them to help themselves, will we still need a "corporate" Web site in the future? Furthermore with the increase in "free" tools available such as email, file storage, blogs etc. - will Institutional systems be a thing of the past?

Steven Warburton will discuss how the notion of community continues to be recognised as a fundamental aspect within descriptions of shared human activity and group bonding. In his socio-cultural analysis of the work place Wenger defined a particular type of communion, which he termed a community of practice (CoP). The concept of a CoP has been somewhat abused in current literature yet it does provide valuable insights into how communities evolve, behave and sustain themselves. By elaborating dimensions of community such as shared practice, dialogue, legitimate peripheral participation and negotiation of boundaries, Wenger has provided a model that can be applied to a number of differing groups of activity. This talk will explore what we can draw from the work on CoPs, in terms of the role and identity of institutional web manager, one that is inseparable from a field of practice that remains dynamic, fluid and under constant negotiation.

Chris Young, Netskills, University of Newcastle and Paul Trueman, Netskills, University of Newcastle will be looking at accreditation systems. You may be new to a Web-role or you may be more experienced, with a set of useful skills. Either way, increasingly there is a need for recognised individual development and accreditation in order to progress in within your organisation and with your own career.

Philip Wilson, University of Bath will ask how do people make use of the data you publish on the Web? If you publish a staff directory, how do people currently add contact details to their address books? Copy and paste has had its day, Microformats are a way of making the data you already publish not only useful, but re-usable and re-purposable for relatively little effort. This session considers how these data formats can help you solve specific data problems on your site.

William Mackintosh, Web Manager, University of York and Damon Querry, Senior Web Development Officer, University of Newcastle upon Tyne will be looking at Search Technology within the University Environmen. The University of Newcastle upon Tyne has implemented a Google Search Appliance. The University of York is committed to the purchase of the Google Mini. The session will discuss the reasons for selecting these products and how they add value to an institution's Web site.

Keith Doyle, University of Salford will facilitate this session. A small group of people are working towards setting up a peer group to share good practise and knowledge. In this session, there will be the opportunity for delegates working to develop University Intranets to share their thoughts on developments around intranets and portals. We will also discuss how the peer group could develop.

Barry Cornelius, Computing Services, University of Oxford will explore how to make RSS work in your institution. Recently, the University of Oxford has risen to this challenge: it has delivered a devolved institutional newsfeed system. This workshop session will discuss how this system was produced and will demonstrate how easy it is to produce news items and get them displayed on a Web page or delivered through RSS.

Andy Ramsden, Learning Technology Advisor, Learning Technology Support Service, University of Bristol and Paul Ayres, SOSIG Research Officer, ILRT will be looking at podcasts. The aim of this workshop is that by the end the participant will be able to answer the following five questions; 1) What is podcasting? 2) How do you create, distribute and subscribe to a podcast? 3) What is good practice in terms of designing and creating podcasts? 4) How might podcasts be effectively used in an educational context? 5) Where should people go for more information?

Debbie Nicholson, Web Support Officer, University of Essex will show how putting quality measures in place can prevent getting a brief for a Web design job that reads "not blue, a bit random, and not too Scottish". Don't laugh, this actually happened! This hands on session will get participants thinking about how they can introduce quality assurance procedures within the web design process. It will cover establishing a 'quality loop', creating measurable standards and will introduce ways to enable clients to be better informed about what they want from their new Web site.

Rob Bristow, Information Services Manager, Graduate School of Education, University of Bristol and Mark Lydon, i2a Consulting will look at Access Grid Node (AGN), an exciting area of development in communication within the academic, research and commercial worlds. Using open standards to transmit video and audio using IP Multicast networking, it is a type of video collaboration that allows a rich and immediate means of communicating with remote sites, while also being able to share presentations, data, complex visualizations and video. AGN is a technology that scales; from a single user node running with a Webcam on a laptop, up to a lecture theatre with multiple cameras and projectors. It also scales from one-to-one conversations to multi-site meetings, seminars and conferences.

Julie Allinson and Mahendra Mahey, UKOLN will give an overview of the current repository landscape, looking at the different types of repositories, their use within education and the range of issues relating to repositories, including cultural, social, legal, technical and policy considerations. Current JISC work in this area will be highlighted, focussing on how this work will contribute to raising quality standards in repository development, through interoperability and the use of open standards.

Stephanie Taylor has over fourteen years experience as an information professional. She is currently working on the JISC-funded Repository Support Project (RSP) which aims to assist academic institutions to develop a deployed network of inter-operable repositories for academic papers, learning materials and research data across the UK. The RSP delivers practical advice to English and Welsh HEI's regarding development, implementation and management of these repositories. Stephanie gave a plenary talk on "Institutional Repositories: Asset or Obstacle?".

Cameron Neylon commenced a joint appointment as Senior Scientist in Biomolecular Sciences at the ISIS Pulsed Neutron and Muon Facility, STFC Rutherford Appleton Laboratory in 2005. Since then, in collaboration with Jeremy Frey (University of Southampton) he has been involved in the development and optimisation of blog based electronic notebook systems for the biochemistry laboratories and the development of systems for monitoring and capturing data from the laboratory, the so-called 'Blogging Lab'. Through this work he has become a prominent member of the international community advocating the adoption of a more open approach to research practice. His group is currently moving to a fully Open Notebook approach where the research worker's laboratory notebook is made public as it being recorded. This process is being recorded and analysed in his Blog, Science in the Open. Cameron gave a plenary talk on "Science in the You Tube Age: How Web Based Tools are Enabling Open Research Practice".

David Hyett is Head of Information & Records Management at the British Antarctic Survey. When he's not pushing back the frontiers of science and exploring new lands in the Antarctic, he manages information projects both across BAS and its parent organisation NERC. He has direct responsibility in BAS for Web, archives, data management and library services. David gave a plenary talk on "Web 2.0 - Whatever Happened to Web 1.0?".

Brian is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian is a member of the IWMW 2008 organising committee.

Marieke is currently a member of the Interoperability Focus team at UKOLN. Interoperability Focus is a national activity, jointly funded by JISC of the Further and Higher Education Funding Councils and the MLA. Marieke is a member of the IWMW 2008 organising commitee and facilitated workshop sessions on "Embracing Web 2.0 Technologies to Grease the Wheels of Team Cohesion" with Andy Ramsden and on "Approaches To Web Site Preservation" with Brian Kelly.

The Web is changing. It is no longer a phenomenon but has integrated itself within our culture. However for those creating Web services times are far from stable. A wide range of Web-based applications continue to be developed, such as blogs, wikis, podcasting, social networking software, RSS feeds etc. The Semantic Web is still on the cards and now we have Web 2.0, an opportunity for a more sharing, more participative Web? Is it just hype? Will these progressions make any difference to the way in which we go about our work? What does Web 2.0 mean to the Institutional Web? This panel session offered three different perspectives on the potential of Web 2.0 within learning activities - the library perspective, the commercial perspective and the HE/FE perspective.

Andy Powell gave a talk about how it goes without saying that the Web has changed significantly over the last 10 years and that institutional Web sites have changed with it - just use the Wayback Machine to look back at your own site in 1996 to see what I mean. Such changes have not simply been in terms of style and substance but also in terms of how we expect to interact with, use and re-use the content and services being made available to us. In short, the Web has changed us and the way we learn and work. This talk will look back over the last 10 years and highlight some of the key technical, social, political and legal changes that have taken place and the impact these have had on the institutional Web sites we deliver now and will deliver into the future.

Randy Metcalfe, OSS Watch and Brian Kelly, UKOLN gave a plenary on openess and the Web manager. Openness appears to be all the rage: open standards for interoperability, open source for software development and deployment, and open content for sharing knowledge. What brings these phenomena together is a commitment to openness. But how do colleges and universities engage with openness? And more particularly, what does it mean for institutional Web managers.

Ranjit Sidhu from Nedstat gave a talk about how after discussions with various people in the education sector it became clear that there was a requirement for some industry wide statistics about Web site activity. These Sector Statistics will provide organisations, specifically universities, with a means of benchmarking the performance of their Web site.

Kate Forbes-Pitt, Systems Manager, Web Services, London School of Economics will talk about aims aims to problematise the document, asking the following questions: what is a document? How does it impart information to its reader? Can it be replicated on screen? It proposes answers using the arguments of Hughes and King (1993) who contend that the document is a layered social artifact that exists to 'wrap' content. This 'wrapping' provides the reader with the knowledge they need in order to apply social rules to their reading of the document, and so become able to interpret its content. Some information systems writers argue that the need for social knowledge in a task negates the possibility of its automation. Following the logic of this argument, delivering a document (a container of rule) through the existing set of social rules that govern Web interaction, means that the full function of the electronically reproduced document becomes masked or confused. At best this makes the role of the document superfluous to its content, making the content difficult to interpret. At worst it makes the content incomprehensible to the user. This raises a further question: what purpose is served by reproducing documents online? Following from the above arguments, it is possible to argue that 'pure' content, rather than the imitation of printed paper, is likely to be a more successful way of imparting information through the Web.

Universities undertake research through a mesh of partnerships, collaborations and contractual relationships. Major research funding bodies, such as government departments, are increasingly encouraging their contractors to adopt formal quality assurance standards - such as ISO 9001:2000. If you haven't come across this already, you are likely to see it very soon! In this talk John Gilbey, Institute QA Manager, IGER discussed the impact of quality standards on the way Web resources - internal and external - are defined, delivered, managed and reviewed in academic environments. An over-view of the quality requirement is presented, along with some pragmatic suggestions to help you deal with it.

Michael Webb, IT and Media Services Head, University of Wales, Newport gave a talk about how Web 2.0 technologies are changing the way our staff and students (potential, current and past) relate to one another and our Universities. Embracing these technologies provides a great opportunity to enhance the University experience, but also presents a number of risks and challenges. So how do Universities develop a strategic approach to embracing Web 2.0?

Chris Scott from Headscape gave a talk on "Real World Emerging Technologies". Falling University entries and top-up fees have contributed to a step-change in the operational environment for the HE sector. This change has resulted in an acute pressure on institutions to innovate for success. This presentation will explore some opportunities for institutions to capitalise on new and emerging web technologies in response to such changes. While there is much hype about Web 2.0, there are some genuine opportunities for straightforward applications of Web 2.0 technologies in institutions that are low risk and low cost, and have potential for significant returns if they are introduced and managed correctly and the right people are involved.

IWMW 11: Institutional Web Management 2007: Next Steps for the Web Management Community, held at the University of York on 16-18 July 2007

IWMW 10: Institutional Web Management Workshop 2005: Quality Matters, held at the University of Bath on 14-16 June 2006

IWMW 9: Institutional Web Management Workshop 2005: Whose Web Is It Anyway?, held at the University of Manchester on 6-8 July 2005