By Jeremy Landau, freelance writer.

Retail's dynamic environment is seeing a real shift, driven by the integration of advanced software solutions. This goes beyond a mere technological upgrade – it's about completely transforming the customer experience.

By Jeremy Landau, freelance writer.

It’s no secret that when your business begins to grow, you will need to add staff to accommodate the increased sales and other demands on store operations. This tends to become more complex as your business gets larger, and staff roles and responsibilities may need to be diversified and identified, so everyone knows what they should be doing.

In the ever-evolving landscape of retail, businesses face an ongoing challenge: theft.Despite many retailers implementing additional security measures, the issue of stolen goods continues to plague the industry with beers and wine, health and beauty products, and baby formula being the most common stolen goods.

The retail industry is witnessing an unprecedented level of competition, and traditional marketing strategies are becoming obsolete.

Recognizing the need for enabling innovative digital customer experiences, Ergonomic Solutions will showcase a comprehensive lineup of engaging customer facing solutions to drive personal interaction in retail and hospitality environments at EuroCIS 2024 (Hall 9 A40) in Dusseldorf from 27th – 29th February.

Cleveron, a click-and-collect automation solutions innovator, is proud to launch a modular outdoor parcel locker, Cleveron 355. The newest solution is specially engineered for DIY and home furnishing retailers, enabling the automated handover of extra-large items.

Aptos has announced that EE is introducing a new cloud-based POS solution from Aptos in its retail stores. The technology will enhance EE’s customer engagement capabilities and reduce the IT infrastructure footprint in each store. 

By Brad Hyett, CEO at phos.

With the news from UK Finance that 93% of all UK cards are now contactless, we cannot underestimate the importance of a reliable digital payment infrastructure. But what happens when traditional chip-and-pin machines fail? We all remember the recent tech outages across McDonald's, Tesco, and Sainsbury's, which forced the outlets to close down.

By Jack Pollard, freelance writer.

Retail is one of the most competitive landscapes out there today. Consumption is at an all-time high, but the cost of living crisis means that brands need to fight harder than ever to convince consumers that their products are what they need.

PayPoint and Teya have entered into a partnership that has led to the launch of a new service for Teya Business Account holders at PayPoint stores nationwide.

SUZOHAPP is pleased to announce the appointment of Simon James as its new Executive Vice President of Retail & Transportation.Simon joined SUZOHAPP as Managing Director (MD) of the United Kingdom & Ireland, on September 1, 2018 and has made a very positive impact on our business there in a year's time.

Within the next twelve months, kiosks will be mainstream in the UK quick service restaurants (QSR), fast food and the casual dining market, according to the first UK research into consumer views and hospitality sector plans.

SUZOHAPP – a global market leader of software and hardware payment management solutions – will be exhibiting at EuroShop, the world’s largest retail trade fair from February 16-20 in Dusseldorf, Germany.On display at booth #6A75 will be the market leading CashComplete™ line of payment management solutions.

The market for self-ordering kiosks is booming, as restaurant operators seek to meet consumer demand for self-service.

Most of us have used a self-service, multi-user kiosk at some point in our lives, to purchase train tickets, to select our burger at a fast food restaurant, to pay for parking in a multi-story car park, to check-in at a hospital or airport to name just a few.

The question is, will COVID-19, or possibly some future virus strain make people reluctant about using these now necessary machines

The Posiflex Group has responded to rising demand from customers in Europe by recruiting a seasoned executive to boost the European sales and marketing operations in its KIOSK subsidiary, a manufacturer of kiosks and interactive displays.

Elo, a Silicon Valley-based global provider of interactive solutions, has announced major enhancements to its Elo Access App.

Worldline, the payment and transactional services provider, and kiosk solutions provider Evoke Creative, have announced the first product release in what they say will be a long-term partnership: A charity donation kiosk to support Network Rail’s Route out of Homelessness charity initiative this winter.

Black Box, a global information technology solutions provider, has introduced the first solution in its Return to Work suite designed to help organisations and businesses in different industries provide a safer environment for their staff, visitors and customers.

Security and Safety Things GmbH has entered into a partnership with the Johan Cruijff ArenA in Amsterdam to deploy its IoT platform for smart surveillance cameras to enhance overall fan experience, optimize ArenA operations and increase visitor security and privacy.

By Ed Smith, freelance journalist

Self-checkouts have proven to be an increasingly popular option for shoppers to take control of their own scanning of items. It can feel a little quicker and allows you to scan then pack your goods at your own pace rather than trying to keep up with a cashier.

Ras Al Khaimah Economic Zone (RAKEZ) has tied up with RAKBANK to facilitate the opening of bank accounts for RAKEZ clients through a digital kiosk within its one-stop shop service centre in Al Hamra, Ras Al Khaimah. The new kiosk allows clients to complete their application on the spot, without the need to visit a RAKBANK branch.

Janam Technologies, provider of rugged mobile computers and contactless access solutions, has introduced the newest addition to its Guardian family of access management hardware solutions.

The Ergonomic Solutions Group, the designer and manufacturer of technology mounting solutions, has launched the SpacePole Kiosk – described as a multifunctional platform with maximum flexibility for a wide range of self-service applications including self-check-in/check-out, self-ordering, endless aisle, product display & advertising, ticketing, click & collect and many more.

Doddle, the global e-commerce technology provider, has introduced a range of self-service kiosks to its solution portfolio, enabling retailers and carriers to address the challenge of online returns. 

imageHOLDERS’ bespoke kiosk technology has helped ViewPoint Feedback develop a new range of touchless self-service solutions ­- ensuring customers, employees, patients and students continue to leave vital real-time responses.

Global financial technology company SumUp has unveiled its Kiosk solution designed to transform how businesses process orders. SumUp’s Kiosk solution is claimed to be able to dramatically improve the speed at which merchants can process orders.

New Look has rolled out return kiosks in partnership with ZigZag Global, provider of technology-driven retail returns solutions, across a selection of New Look stores.

Nearly two-thirds of shoppers step into a store without a specific purchase in mind, looking to be inspired by retailers who can craft the ideal ambience through digital screens and interactive kiosks. 

Advantech, provider of AIoT platforms and services, has launched ARK-3533, a compact fanless edge computer tailored for kiosk and robotics applications.

EKM, the software solutions provider for simplified managed print, remote service automation, and anything-as-a-service (XaaS) subscription enablement, has entered into an international partnership with Global Document Lifecycle Solutions Integrator, @DOCS, an end-to-end provider for document, records, print and visitor management solutions.

Across the globe, enough food is produced to feed 10 billion people, yet hunger and famine still prevail. Each year, around 931 million tonnes of food is wasted following production and processing; of this, 569 million tonnes (61%) is consumer waste, and 118 million tonnes (13%) comes from retail.

BIXOLON Europe GmbH, a subsidiary of BIXOLON, the global manufacturer of advanced receipt, label and mobile printers, welcomes visitors on stand 4/F80 at LogiMAT 2023 from the 25-27.04.2023, where it will be showcasing its advanced range of printing solutions for the intralogistics market.

Avery Dennison Label and Packaging Materials EMENA has introduced AD XeroLinr DT, a new FSC-certified and phenol-free direct thermal (DT) linerless solution that drives productivity, reduces waste and advances sustainability.

Leibinger introduced what it describes as the world’s first intelligent coding & marking system – the IQJET – on May 3 in Düsseldorf, the day before the opening of the interpack trade show.

According to a report from Adroit Market Research, 3D printing powder market is projected to grow at a CAGR of 26.6% between 2021 and 2031.

The low migration inks market size is projected to be worth US$ 1.4 billion in 2023. The market is likely to surpass US$ 2.8 billion by 2033. It is expected to showcase growth at an impressive CAGR of 6.9% during the forecast period.

On 26th June 1974, retail history was made with the scanning of the first-ever linear barcode. It started as a method to help supermarkets facilitate price look-up at the point of sale (POS) and has now become the common standard for commerce the world over, with global specifications managed by the international standards organisation GS1.

Business technology solutions provider Brother UK has launched three new managed print services (MPS) solutions to enhance its support for resellers amid growing demand for print-as-a-service.

The peak season is renowned for Christmas cheer, retail opportunity, in store shopping, bustling shopping centres and queues. Additionally, shoppers and restaurant clientele are busy. They detest queues. Their time is precious. They have places to go and people to see.

By Adrian Stokes, freelance writer.

In the fast-paced world of retail, simply offering quality products is no longer enough to stay competitive. To thrive, retailers must adopt a strategic approach to pricing. Price optimisation is not just a tool for boosting profits; it's a matter of survival and growth. Here are three reasons why retailers need to embrace price optimisation and the benefits of automating pricing operations.

By Adrian Stokes, freelance writer.

Ever wondered how some retail stores seamlessly update their product prices in real-time, avoiding the hassle of manually switching out paper tags on shelves? Discover how electronic shelf labels work and how they can boost your sales and customer satisfaction.

This Earth Day, Brother International Europe is celebrating 15 years since first joining forces with the rainforest conservation charity, becoming their longest-serving commercial partner.

Lexmark has introduced the 9-Series printers and MFPs, built with versatility, sustainability and ease of use in mind. They are also reliable, durable, affordable and Secure by Design. Built by evolving Lexmark’s renowned A4 technology, the 9-Series is squarely focused on delivering versatility, simplicity and sustainability.

BIXOLON Europe GmbH, a subsidiary of BIXOLON, a global leader in advanced receipt, label and mobile printers, has partnered with G Rigging & Lighting Ltd, an independent event specialist based in the UK.

Brother UK has been named as a 'leader' in sustainability programs and services in the most recent IDC Sustainability MarketScape assessment.

Business technology solutions provider Brother UK has upgraded its professional labelling line-up, launching two new devices to help make compliance easier for electricians and network installers.

Epson, the printing technology solutions provider, has introduced its latest breakthrough in the signage printing market, the SC-S9100.

This issue features a Special Technology Report looking in depth at the latest developments in the world of Printing and Labelling solutions.

Also included is a ‘Cover Story’: Gartner explains that by 2026, 30% of enterprises will automate more than half of their network activities, an increase from under 10% in mid-2023.

Printing and Labelling Technology Report

RetailTechnologyReview.com spoke with leading analysts, vendors and associations about current developments within the printing and labelling technology marketplace about recent developments and what to look out for over the next year or two.

After today's drone attack on Tatarstan, a republic within the Russian Federation, the "sanitary zone” that needs to be established for the security of the Russian Federation has grown to 1,200 kilometers and now stretches to Lviv. On April 2, Ukrainian drones attacked several facilities in Tatarstand: Alabuga special economic zone in Yelabuga and the oil refinery in Nizhnekamsk. The head of Tatarstan, Rustam Minnikhanov, said that the technological process of enterprises in the special economic zone (one of which, as follows from open sources, assembles Geran attack drones) was not disrupted. Twelve people — all of them students, were hurt as a result of the attack.