ca

Insurance Covid-Cast - episode five: Could the FOS be key to help bring clarity and nix growing number of SME BI complaints

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss the ongoing confusion around business interruption cover, and what is needed to bring some clarity to the situation




ca

Insurance Covid-Cast - episode six: From panic to practicalities, what will BI insurance look like when the Covid-19 recriminations settle down

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how the insurance industry let the narrative over business interruption become national headlines for the wrong reasons.




ca

Covid-19: Broker calls on Chancellor to release Pool Re funds for BI claims

NDML is asking for some of Pool Re’s £6.6bn cash to be used to help businesses in the leisure and hospitality sector which have been hit by coronavirus.




ca

Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult time.




ca

Covid-19: FCA bares teeth as BI dispute hots up

Regulator seeks court action to resolve uncertainty on business interruption cover and bring clarity on specific policy clauses.




ca

Insurance Covid-Cast episode eight: What is the insurance supply chain doing to keep the sector moving during the Covid-19 lockdown?

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we brought together a diverse group of businesses to discuss how the supply chain has forged deeper strategic – and personal - relationships with partners over the last six weeks.




ca

Insurance Covid Cast Episode Nine: Could Tiger King Joe Exotic cut it as a fraud fighter or handle big cats at Lloyd’s?

In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are in isolation lockdown we present first in an irregular series - Covid Culture Club - where we discuss things to watch and do at home.




ca

Castel enters construction market with new offering

Sector has recently been troubled by hardening capacity and cover shortages.




ca

Flood forecasting firm Previsico launches nationwide

InsurTech Futures: The firm is looking to partner with commercial and HNW brokers.




ca

Bewica launches cyber portal for SMEs

New offering is free for Bewica's brokers to use and assesses customers’ susceptibility to the top cyber risks that SMEs face including phishing attacks, password interception and website attacks.




ca

Insurance Covid Cast – episode one: How has the industry’s reputation been impacted by its handling of the coronavirus epidemic?

In the first of a new series of video casts brought to you by Insurance Age and Insurance Post whilst our journalists are in isolation lockdown we discuss the sector’s response to the Covid-19 pandemic and what lasting impact it might have on its reputation.




ca

Insurance Covid-Cast - episode three: Is motor insurance at a tipping point in light of the coronavirus lockdown

In the third of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss whether UK motor insurers are being unfair in not rebating premium or offering more flexible options for policyholders when they are not driving as much during the Covid-19 outbreak.




ca

C-Quence unveils capacity deal with Zurich

MGA also launches Arag-backed legal expenses cover to its property and casualty product suite.




ca

An update from CPT Chief Executive, Graham Vidler: Covid19: Financial support for local bus operators

Dear member,nbsp;Please find belownbsp;a letter sent to me last night by Secretary of State for Transport, Grant Shapps.




ca

CPT News Release: CPT Cymru calls for further funding to deliver emergency bus network

CPT Cymru, the bus industry representative body in Wales, has highlighted that further funding will be required or bus operators will be unable to deliver an emergency bus network across Wales during the Covid19 outbreak.




ca

Join our campaign and Back Britain's Coaches

Coaches play a vital role in our economy and society, helping tourists see the sights of the UK, providing accessible holidays and days out and ensuring that important events, from weddings to music festivals, go ahead without a hitch.nbsp;




ca

Three Ways Music Can Help You To Lose Weight

Music is the key to the soul. It can lift you up and put a smile on your face or alternatively it can bring you down and reduce you to tears. Music is powerful and fortunately you can use it to help with your weight loss.




ca

How Can Looking at Photographs of Tummy Tucks Help You?

How Looking at Photographs of Tummy Tucks Can Help Your Tummy Tuck Operation.




ca

Can A Raw Food Diet Help You Lose Weight?

Raw foods are nutritious and delicious plus, low in calories and fat.




ca

Eating Out Can Be Hazardous To Your Waistline

Going out to eat can really put the brakes on your weight loss program unless you have exceptional control over what you eat.




ca

Food Addiction Can Lead to Death

Food has been described as ambrosia and the elixir if life. For some, eating is a biological necessity for others it is a passion that can turn into an obsession. Experts define food addiction to be a disorder where the addict is preoccupied with food, the availability of food, and the pleasure of eating. There are three recognized addictions:




ca

How Lamb and Pears Can Help Your Food Allergy

Lamb and pears may appear to be a strange combination, but the reason they are chosen as part of a food allergy diet is because they are rarely indicated in allergies.




ca

How To Be A Cash-Rocketing Super Affiliate

The Secrets behind a successful Super Affiliate finally revealed! If you want to know how they make it, you'll definitely need to know what they're doing.




ca

Creating Video Software Tutorials - High Value Products You Can Easily Sell

If you know secrets about the software you use, then you need to make software tutorials detailing what you do and how you do it. You can then sell these tutorials for a small fee, aiming to get many hundreds of buyers looking to make their time more productive.




ca

Refinancing Online - Can You Really Save Time And Money?

With easy online forms, this takes a few minutes instead of hours without the hassle of talking to several high pressure loan brokers. There is no commitment until you are comfortable and have shopped around to find yourself the best deal for refinancing your home mortgage.




ca

Cash Out Refinancing

A cash out refinance is refinancing your existing mortgage and borrowing some of your equity in a lump sum to use for other purposes. Such as home improvement, college tuition, family vacation, etc.




ca

Locating a Home Mortgage

When it comes time for you to acquire a home mortgage for your first home or for a second home, or perhaps you are just looking to refinance. Whatever the case may be, it is important to shop around for a home mortgage.




ca

Refinancing With Cash Out

If you have lived in your home for a reasonable amount of time and have acquired equity through appreciation and monthly mortgage payments, you may be considering liquidating some of that equity by refinancing with cash out.




ca

California Home Mortgage

To apply for the best California Home Mortgage program one has to fill in an application form and provide information such as the social security numbers, marital status, current address, birth date, employment and salary information etc.




ca

Home Equity Credit Lines Provide Quick Access to Cash

Home Equity Credit Lines provide quick access to cash in times of need.




ca

7 Steps To Running a Killer Link Exchanging Campaign

Trading links is one the best ways to get targeted traffic and increase your search engine rankings. Here are the exact 7 steps you can take to have a very effective campaign.




ca

Writing Articles that Captivate Your Readers

Draw free traffic to your site by writing your own articles. Content Is what will help you to get higher search engine rank. Be creative and original. I have written this article to give you some tips on writing your own article.




ca

Take Care When Choosing a Christmas Tree

The Christmas tree has long been the focal point of our holiday celebrations. If you prefer a real tree, selecting the tree is just as important as decorating the tree. Learn some quick and handy tips for choosing the perfect tree to adorn your home.




ca

The Benefits of Buying and Selling Locally

Shop at a flea market in Oaxaca, Mexico. Trade with a vendor in London, England. Or sport your wares to collectors in Geneva, Switzerland. You can virtually do just that when you shop or sell goods at an online auction site. You know those global auction Web sites, the ones that allow you to bid on thousands of items against millions of other competitors. Sure, they allow you to expand your world and uncover cool knickknacks from around the world. But these very same sites also open the door to you getting ripped off by someone four thousand miles away. More than 8 billion dollars were spent on auction sites in the last three months of last year, but how many dollars were lost along the way?




ca

Where Can I Get VoIP Training?

Practice advice on finding training for the new and exciting VoIP technologies.




ca

Skype Lets You Make Free Phone Calls Online

Skype, the Internet telephony company that set the traditional telephone world on its ear. You can make reliable calls using the Internet for anywhere from 0 to 2.3-cents per minute. Recently purchased by Ebay for 2.6 billion dollars, Skype stands ready to revolutionize worldwide voice communication because they enable you to carry on crystal clear voice communication with anyone else in the world with a either a phone or Internet connection.




ca

Guide to Buying a Webcam

Before you make a choice about any webcam equipment, it helps to decide exactly how you want to use the technology.




ca

Buying Guide to Graphics Cards

The graphics card is a vital performance component of your computer, particularly if you play 3D games, or work with graphics and video content.




ca

Calling All Smokers. A Dream Ticket for Two to Paradise Island

When you take into account the extra costs of your life insurances, smoking costs more than you think. This article spells out the costs and what the money could achieve if invested ... ... .. or what it could buy!




ca

Medical Insurance - Sorry, you're not covered!

If you're looking for Medical Insurance you must read this article. It's important to appreciate what will and won't be insured. Do your homework now and understand the pitfalls - it will help you choose the right policy.




ca

Long Term Care Insurance

A long-term care insurance policy can be used for different types of long term care such as skilled nursing, intermediate nursing and custodial care. The kind of care you choose largely depends on your physical health and situation.




ca

Viatical Quotes

Viatical quotes will differ from state to state and can be settled upon only after reviewing all the factors involved in the case. The viator and the investor have to come to an agreement is which mutually beneficial.




ca

Balding Cures - Scams or Not

If you're one of the millions of men and women who are balding, you're probably paying an incredible amount of attention to the many companies touting products that will end your problems.




ca

Natural Hair Care Best Hair Loss Treatment

Besides Anti-Androgen Medication, there are a number of Herbal Nutritional Supplements available which contain natural substances for blocking this transformation into DHT by the human body and are able to take care of hair loss.




ca

Understand Baldness and How You Can Reverse It

Understand hair loss and what treatments can be used to prevent/reverse baldness.




ca

Scalp Massage to Improve Hair Loss and Stimulate new Growth

An obvious benefits of scalp massage is increased circulation. The increased blood flow helps to nourish the follicle. The scalp depends on blood flow to bring oxygen and nutrients to the hair follicles.




ca

ACCC authorises Gumtree’s acquisition of Carsguide and Autotrader

30 April 2020

The ACCC has granted unconditional merger authorisation to Gumtree’s proposed acquisition of Cox Australia Media Solutions (Cox Media), allowing Gumtree Cars to be combined with Cox Media’s Carsguide and Autotrader sites.

“We authorised this merger because we concluded it was not likely to lead to a substantial lessening of competition, including in the supply of online automotive classifieds in Australia. Therefore it was not necessary to consider the public benefit limb of the authorisation test,” ACCC Chair Rod Sims said.

Carsales is the leading provider of online automotive classified advertising in Australia and is a significant competitive constraint on Gumtree and Cox Media. Facebook Marketplace is also a growing competitor to Gumtree and Cox Media in the supply of online automotive classifieds services.

“Our investigation showed that Carsales and Facebook Marketplace are likely to continue to provide significant competition in online automotive classifieds after Gumtree acquires Cox Media,” Mr Sims said.

“We also found that Gumtree and Cox Media focus on different segments, with Gumtree focussing on private seller listings and Cox Media focussing on dealer listings.”

The ACCC also investigated the impact of the acquisition on the supply of online display advertising on digital automotive content providers.

The ACCC was satisfied that the acquisition is unlikely to result in a reduction of competition for supplying online display advertising to advertisers wishing to target potential car buyers.

“Many advertisers use third parties to place targeted advertisements to individual consumers based on browsing history data on a wide range of websites. Further, we found there are a range of other digital automotive content providers where direct advertisers could place automotive-related advertising, including Drive, Carsales, GoAuto and digital versions of automotive print publications,” Mr Sims said.

The ACCC’s determination is available at Gumtree AU Pty Ltd proposed acquisition of Cox Australia Media Solutions Pty Ltd.

Background

Gumtree’s application is the second merger authorisation application following reforms in 2017 to the merger authorisation process, which reinstated the ACCC’s ability to consider applications for merger authorisation. Previously authorisation applications were made directly to the Australian Competition Tribunal.

Merger authorisation provides an alternative avenue for merger clearance to the informal merger review process, which is the most commonly used avenue used by merger parties. The authorisation process is public. If merger authorisation is granted, merger parties are exempt from the merger laws.

The ACCC may grant authorisation for a proposed merger if it is satisfied the merger is not likely to substantially lessen competition, or where the likely public benefits outweigh the likely public detriments.

Gumtree sought merger authorisation for its proposed acquisition of Cox Media. Gumtree (through Gumtree Cars) and Cox Media (through Carsguide/Autotrader) both offer online automotive classified advertising to private and dealer sellers in Australia. Gumtree and Cox both sell third parties display advertising space on their websites and mobile applications.

Gumtree is a subsidiary of eBay Classifieds Holding BV, whose ultimate parent company is eBay Inc. eBay operates a multi-category general classifieds website in Australia.

Cox Media is a subsidiary of Cox Automotive, which is 70 per cent owned by Cox Automotive International Sarl and 30 per cent owned by DealerMotive Ltd, a consortium of Australian dealer groups. Carsguide and Autotrader provide automotive editorial content and automotive classifieds.

Release number: 
85/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience
Topics




ca

Flight Centre to refund cancellation fees

3 May 2020

The ACCC has welcomed the announcement that Flight Centre will stop charging customers hundreds of dollars in cancellation fees in order to get a refund for travel cancelled due to the COVID-19 pandemic.

Flight Centre will refund thousands of customers who, from 13 March, were charged $300 per person to get a refund for a cancelled international flight or $50 for a domestic flight.

This policy will also apply to cancellations fees charged by Aunt Betty, Travel Associates, Student Universe, Universal Traveller and Jetescape Travel (trading as Byojet Travel), which are part of the Flight Centre group.

Flight Centre’s decision follows weeks of pressure from the ACCC for Flight Centre to improve its treatment of customers during COVID-19 travel restrictions.  

The ACCC said its next step would have been court action if Flight Centre did not change its position. This announcement will provide faster relief for consumers than would have been likely to have resulted from any court action. 

The ACCC has received a large number of complaints about Flight Centre’s cancellation fees from consumers via its Infocentre, website, and social media channels.

“This is a very welcome move made by Flight Centre for thousands of customers impacted by COVID-19 travel cancellations,” ACCC Chair Rod Sims said.

“We are continuing to discuss issues in relation to refunds and cancellations with the travel sector, and encourage travel providers to treat consumers fairly in these exceptional circumstances.” 

“While we know some consumers are very concerned about getting a refund or credit for their cancelled travel plans, we do ask people to be mindful of the significant impact that this pandemic has had on the travel industry.” 

The ACCC has received more than 6000 complaints from consumers dissatisfied with travel companies’ refund policies and cancellation fees, with thousands more contacting their local state or territory fair trading agencies seeking assistance resolving individual disputes. 

While a consumer’s right to a refund during this period will depend on the terms and conditions of the contract entered into with travel provider, the ACCC says many businesses are struggling to process the high number of cancellations.

“We ask consumers to remain patient and be mindful of the significant pressures on businesses at this time and, where possible, contact the business by email or website, rather than by phone,” Mr Sims said.

“These are very complex issues and may take smaller businesses more time to respond.”

For more information on consumer rights and obligations of businesses during COVID-19 please visit accc.gov.au

Release number: 
88/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




ca

Federal Court dismisses ACCC appeal on PN Aurizon case

6 May 2020

The Full Court of the Federal Court has today delivered its judgment on the ACCC’s appeal in relation to proceedings brought to stop Pacific National’s acquisition of the Acacia Ridge Terminal in Brisbane by Aurizon (ASX: AZJ).

The ACCC had appealed the 2019 judgment of the Federal Court which held that the acquisition would not be likely to substantially lessen competition due to an undertaking that Pacific National had offered the Court.

While the ACCC was successful in relation to a number of legal issues, the Full Court found there was insufficient evidence to establish that the acquisition was likely to result in a substantial lessening of competition, and dismissed the ACCC’s appeal.

Although the majority of the Full Court agreed with the ACCC’s position on the meaning of ‘likely’, the case hinged on the ACCC establishing the likelihood of another player seeking to enter the market in the next five to ten years. The Full Court considered that the prospect of new entry was no more than speculative.

“This was a particularly important case for Australia’s merger laws, and the outcome demonstrates the real difficulty of applying the substantial lessening of competition provisions in the legislation,” ACCC Chair Rod Sims said.

The result of the Full Court’s decision is that Pacific National’s acquisition of the Acacia Ridge Terminal may proceed, without the access undertaking accepted by the trial judge.

“This is also a sad day for the economy, because the ACCC’s view is that the prospects of competition in rail freight have been significantly diminished and the impacts of this will be with us for more than a decade,” Mr Sims said.

The ACCC’s case was that Pacific National’s ownership of the Acacia Ridge Terminal would allow it to effectively prevent access to new entrants, entrenching Pacific National’s position as the dominant rail freight carrier on the east coast.

“We will now carefully consider the Full Court’s judgment. The ACCC will continue to consider what changes are needed to make Australia’s merger laws work in the way they need to, to safeguard the economy from highly concentrated markets,” Mr Sims said.

Notes to editors

The term ‘intermodal’ freight is used to describe the carriage of general freight usually in a container using two or more modes of transportation, such as truck and rail. ‘Intermodal rail linehaul’ refers to the rail leg of the movement of intermodal freight. ‘Steel rail linehaul’ refers to similar services that are provided in respect of steel products.

An intermodal terminal, such as the Acacia Ridge Terminal, comprises infrastructure with a connection to a rail line where containers can be transferred between transportation modes.

Background

The ACCC commenced proceedings on 18 July 2018 alleging that Pacific National’s acquisition of the Acacia Ridge Terminal from Aurizon would have the likely effect of substantially lessening competition in breach of section 50 of the Competition and Consumer Act 2010.

The ACCC was concerned that the acquisition of the Acacia Ridge Terminal would deter a new entrant from providing interstate linehaul services in competition with Pacific National.

The ACCC had commenced a public investigation of Aurizon’s proposed exit plans, including the proposed acquisitions by Pacific National of the Acacia Ridge Terminal and Queensland intermodal business on 27 October 2017. The ACCC issued a statement of issues on 15 March 2018.

The Federal Court dismissed the ACCC’s proceedings on 15 May 2019. The trial judge found that, with Pacific National’s undertaking offered to the Court, the acquisition of the Acacia Ridge Terminal would not be likely to substantially lessen competition.

The ACCC lodged an appeal on 27 June 2019. The appeal, and cross appeals by Pacific National and Aurizon, were heard before the Full Court of the Federal Court from 17 – 20 February 2020.

Release number: 
91/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




ca

Interim authorisation for car rental companies revoked due to COVID-19

8 May 2020

The ACCC has revoked an interim authorisation due to the change in market conditions caused by the COVID-19 pandemic. The ACCC granted the interim authorisation in February to five major car rental companies to jointly negotiate with Cairns Airport including discussions about their lease agreement for space, such as parking bays and counter space at the airport.

The rental companies, Avis, Budget, Hertz, Europcar, and Thrifty, had lodged their application for authorisation in late 2019, but since then, the COVID-19 pandemic has severely impacted the economy’s travel and car rental sectors.

The ACCC decided to revoke the interim authorisation after a request by the car rental companies that the ACCC delay its decision about the substantive application. This request has been granted.

The companies also indicated they would voluntary suspend collective negotiations, permitted under the interim authorisation, during the delay in considering the application.

“As the companies are not proposing to engage in the authorised conduct in the current circumstances, the interim authorisation is clearly no longer needed and it is appropriate we revoke it,” ACCC Commissioner Stephen Ridgeway said.

“Any authorisation, including interim authorisations, should only be in place for as long as they are needed.”

“The car rental companies have indicated they have no current need to be allowed to engage in the conduct, which, without authorisation, could be in breach of competition laws,” Mr Ridgeway said.

“We are closely monitoring when to revoke any interim authorisations, including those granted because of the COVID-19 pandemic, and we expect them to cease when they are no longer appropriate. We also expect authorised parties to keep the ACCC updated of any relevant changes that impact their authorisation.”

The substantive application involved a request for the five car rental companies to collectively negotiate all terms and conditions (both price and non-price) related to the acquisition of airport space and services from Cairns Airport under licence and lease agreements, including a turnover percentage, car parking fees, rental payment and concessions.

The interim authorisation did not extend to entering into collectively negotiated agreements.

“Irrespective of ACCC monitoring in place of the arrangements, allowing the interim authorisation to continue during this period could involve some risk of adverse effects to the interest of Cairns Airport, during the extended review timetable for this matter. The car rental companies can easily and quickly re-apply for interim authorisation at any stage if it becomes necessary,” Mr Ridgeway said.

The ACCC extended the timetable to make a final decision on the application for authorisation by six months. It will seek feedback from interested parties at a later stage.

More information, including the ACCC’s revocation authorisation decision, is available at Car rental operators at Cairns Airport.

Background

On 28 November 2019, the ACCC received an application by six car rental companies seeking authorisation for 10 years in relation to negotiations for space, including counter space, car parking bays and shared facilities, at Cairns Airport. The ACCC conducted public consultations.

On 13 February 2020 the ACCC granted interim authorisation to WTH Pty Ltd trading as Avis Australia, Budget Rent a Car Australia Pty Ltd, Hertz Australia Pty Limited, CLA Trading Pty Ltd trading as Europcar, and Kingmill Pty Ltd trading as Thrifty Car Rental and Dollar Car Rental to prepare for negotiations, and negotiate with Cairns Airport Pty Ltd.

A sixth rental company, Redspot Head Office Pty Ltd (trading as Enterprise, Alamo, National and Redspot), withdrew its request for authorisation on 28 April.

On 26 March 2020, the ACCC issued a draft determination proposing to grant authorisation for five years and sought submissions from interested parties.

Notes to editors

ACCC authorisation provides statutory protection from court action for conduct that might otherwise raise concerns under the competition provisions of the Competition and Consumer Act 2010.

Section 91 of the Act allows the ACCC to grant interim authorisation when it considers it is appropriate. This allows the parties to engage in the proposed conduct while the ACCC is considering the merits of the substantive application.

The ACCC may review a decision on interim authorisation at any time, including in response to feedback raised following interim authorisation.

Broadly, the ACCC may grant a final authorisation when it is satisfied that the likely public benefit from the conduct outweighs any likely public detriment.

Release number: 
94/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience