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Global and U.S. economic 2024 predictions

As 2023 comes to a close it is now time to review my predictions from last year as well as predict ten more trends I see as we enter 2024.




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Celebrating the growth of women in the plumbing industry

The future for young women in this industry is now as bright as anyone wants it to be. If a young woman wants to work her way all the way up to the C-suite, the opportunities are there, and that is so exciting to see.




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Shattering stereotypes to shape the future of plumbing

US faces a shortage of 500k skilled plumbers, costing $33bn annually. Plumbing requires rigorous training, creative problem-solving, and meticulous execution. Valuing the critical role plumbers play can address the shortage and pave the way for a thriving water infrastructure.




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Unlocking the power of AI in digital marketing

AI is the cornerstone of innovation in home services, but its true essence is diverse and multifaceted. Bloomberg predicts AI will affect 40% of global job roles. AI's ripple effects will be consequential for paid and organic search.




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Building safety 101: understanding the basics for a safer tomorrow

Every year during May, the International Code Council holds its Building Safety Month campaign to help raise awareness about the importance of building safety and educate the public on how to ensure their communities are resilient and sustainable.




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Enhancing employee, professional and organizational growth through skilled trade certifications

The skilled trades industry is evolving as more Gen Z workers choose trades over college. Efforts to obtain certifications through learning modules and hands-on training are becoming integrated into daily work routines, helping tradespeople build long-lasting careers and enabling businesses to succeed.





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Deepfakes are here: Here’s how plumbing and HVACR companies can prepare

Did you know that it only takes 30 seconds to create a deepfake? Deepfakes are AI-generated media that can be made using any device. They can be used to spread misinformation and harm a plumbing and mechanical company's reputation.




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Optimizing efficiency in commercial installations

In modern construction, the phrase "a worker is only as good as his tools" holds true. To stay competitive, contractors must always seek innovative tools to boost efficiency. Building Information Modeling (BIM) is one such tool.




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Must-have tools for sewer line repairs or replacement

Sewer line repairs and replacements require precision, expertise, and the right tools. In this article, we will explore the essential tools for efficient sewer line work.




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Best practices for home services marketing through election season

Every four years, the election season brings a natural decline in customer demand for services. Marketing costs rise as all channels become saturated with campaign spending, and consumer sentiment declines. 




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Technology and talent lead the PHVAC industry into the future

“I don’t think people care that I’m young, or female. They care about what I know.”
Those words, spoken by Baylie Frost, a virtual design and construction (VDC) lead at Harvey’s Plumbing & Heating in Bozeman, Montana, must be music to the ears of an industry that is seeking to attract more talented young people to its ranks.




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3 reasons why a single-source of truth is vital to MEP contractors

It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.




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The case for the master mixing valve

Hot water has been around since man first harnessed the power of fire, but when at elevated temperatures, it is dangerous and even deadly. Today’s hot water heaters offer a diverse range of technologies that perform leaps and bounds ahead of their predecessors, but what temperature should they deliver?




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Rob Webster: Convenience and efficiency drive top plumbing technology trends

The ongoing transformation of the plumbing industry has been driven in part by the evolving expectations and priorities of homeowners and consumers. The COVID-19 pandemic reinforced existing concerns about hygiene and public health, pushing the demand for hands-free technology and automated features that reduce contact with germs and bacteria. 




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Aaron Salow: Data drives plumbing software trends in 2022

Not too long ago, the plumbing industry relied strictly on analog processes. Every job was manual, from installation and repair to dispatch, invoicing and accounting. In 2022, the plumbing profession now runs on advanced technologies that range from thermal-imaging leak detection to smart water heaters and trenchless pipe repair.




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Danielle Putnam: Remote work in the skilled trades

Let’s be honest. The trades are the inventors of 'remote work.' For decades, we’ve been dispatching remotely while technicians are awarded company vehicles to drive home each evening. They begin their mornings from the comfort of their own homes by receiving their work log for the day through walkie-talkie, text, email, slack, pager… remember those? Shoot, we’re awesome — others should take note!




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Nicole Krawcke: The video call revolution

When the COVID-19 pandemic struck, the world drastically changed as businesses shut down and employees moved to work-from-home settings. Once used mostly by the tech industry, video chat software companies such as Zoom, Go To Meeting and Microsoft Teams saw huge increases in demand as people began using these services for work, school and even to stay in touch with family members. Even doctor’s visits became virtual.




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Smart plumbers embrace smart home plumbing technology

The National Kitchen & Bath Association and John Burns Real Estate Consulting’s Kitchen and Bath Market Index Report released last fall shows continued demand for residential remodel services, despite the challenges facing the supply chain and ongoing price increases. In fact, the report shows that 89% of customers are shifting toward pricier items and high-end finishes. Among these increasingly popular higher-end products lies the growing customer desire for smart plumbing — Wi-Fi-connected, voice-activated and/or touchless — products.




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ServiceTitan launches Titan Intelligence, bringing AI to the trades

Several new ServiceTitan product updates and features powered by Titan Intelligence were also announced at Pantheon 2022




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Climate change, water scarcity concerns increase demand for leak detection and prevention products

There’s nothing worse than coming home to find a burst pipe or malfunctioning water heater has flooded your basement. It’s perhaps why leak detection and prevention products continue to become more popular each year.




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PM Profile: Talking software trends with Sera Systems' Billy Stevens

Plumbing & Mechanical Chief Editor Nicole Krawcke had a chance to sit down with Billy Stevens, founder and CEO of Sera Systems, a subscription software provider for the home service industry, to discuss current trends with contractor software.




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Plumbing contractors find success in selling leak detection products

John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.




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AI takes center stage at ServiceTitan’s annual Pantheon Conference

ServiceTitan unveils new AI-powered solutions to revolutionize the trades industry and equip contractors with powerful tools to run and grow their businesses




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Scorpion launches AI chat solution designed for local services businesses

Scorpion's AI Chat incorporates industry- and business-specific knowledge into each chat response, creating a personalized experience for every new conversation. 




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Mechanical contractors need to embrace new technology or get left behind

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.




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AI for the Trades — no contractor left behind

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.




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Meet Caleffi North America's New CEO, Tina Gullickson

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to sit down with Tina Gullickson and discuss her goals and strategies in leading Caleffi North America through this next chapter.




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Innovative valve company benefits from innovative asset tracking app

Trinova USA produces high-performance pinch valves and replacement sleeves, ideal for demanding environments with high abrasion. Made in the USA, these valves and sleeves are widely used in industrial settings, wastewater treatment, power generation, and other rugged applications.




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The AI and fintech lessons I learned while acquiring 14 PHVAC companies

As controller, my job essentially boils down to two things: support our branches and ensure that Leap Partners has the cash flow to fund further acquisitions.  I want to share with you the three fundamental lessons I’ve learned to achieve these goals.




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Peterman Brothers partners with Interplay Learning to standardize and scale technical training across service branches

The partnership between Interplay and Peterman comes at a pivotal time as Peterman continues to expand its operations and scale its technical training efforts.




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CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.




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Trimble ranks #3 on Fast Company’s Annual List of Best Workplaces for Innovators, wins Science and Technology category

Trimble recognized for commitment to innovation across projects, processes and company culture.




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XOi Partners With Trades-Focused Consulting Group

The partnership connects XOi’s technology with Powerhouse’s training and insights, ensuring field service professionals are equipped with the resources they need for the jobsite.




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ServiceTitan unveils powerful new AI solutions at Pantheon 2024

Contractors and technicians embrace AI to advance skill sets and grow businesses with solutions announced at ServiceTitan’s annual user conference.




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Trimble opens Technology Lab at Florida A&M University, marking new HBCU collaboration

The lab includes a broad range of Trimble’s industry-leading geospatial and construction solutions.




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How virtual inspection services empower mechanical contractors

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.




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Delta Commercial expands Architectural Design Series with new faucet and soap dispenser combos and concealed flush valves

 Like the rest of the series, the new products are constructed with high-quality materials and designed for easy installation and maintenance, making them an ideal choice for busy commercial settings.




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General Pipe Cleaners' Gen-Ear LE leak detection system

Gen-Ear LE can pinpoint water leaks in residential and commercial water lines – including problems in walls and under concrete slabs, swimming pools and hot tubs.




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Carrier building automation system valves and actuators

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCVT) technology and smart damper actuators. 




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KOHLER partners with Remedy Place, announces new ice bath

The Ice Bath provides optional plumbing integration for easy filling and draining and is intended for both indoor and outdoor use. 




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Daikin Applied centrifugal chiller

Daikin Applied has introduced the Magnitude WME-D, a water-cooled centrifugal chiller featuring a two-stage, oil-free compressor and R-515B refrigerant. 




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Esco Tool welding alignment tool

Developed for high-temperature and high-pressure piping where smooth, unrestricted internal flow is critical, this welding alignment tool helps prevent degradation of the pipe or tube I.D.




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AqueoUS Vets carbon water filtration medias

EcoCarb media is produced from byproducts of other manufacturing processes, so there’s no traditional mining and minimal processing involved, which provides a lower overall carbon footprint.




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Watts intelligent water management system

This system's sensing technology and robust software platform are designed to uncover hidden water system insights and risks, empowering building managers to enhance building performance and occupant experience. 




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Dandelion Energy introduces geothermal heat pump

The product qualifies for a 30% federal tax credit as well as stackable state and local rebates.




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LG Electronics USA expands ENERGY STAR-certified line of Inverter Heat Pump Water Heaters

LG Electronics USA expanded its line of ENERGY STAR-certified Inverter Heat Pump Water Heaters with two new models featuring demand response and a water leakage detection sensor, ensuring a comprehensive domestic water heating solution for residential applications.




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Hammerhead Trenchless announces point repair solutions

HammerHead point repair resin is odor-free, styrene-free and VOC-free.




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Morse spring-loaded pin drive

The arbor is built to withstand heavy use and deliver consistent performance, job after job and the pin drive system ensures a snug and secure fit.




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A. O. Smith commercial heat pump water heater

The unit features whisper-quiet operation at 45 dBA, minimizing noise disruptions in the building. 




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RIDGID announces K9-12 FlexShaft Drain Cleaning Machine

Clearing up to 30 feet of 1 1/4- to 2” pipe, the K9-12 breaks up grease, hair and other soft blockages, making it ideal for kitchen and bath sinks, as well as tubs and shower drains.