The old adage goes, “Do something good for someone and they’ll tell 10 people. Do something bad to someone and they’ll tell 100 people.”

A client called me awhile back because he wanted to know what my family did with the scrap metal from jobsites, and he wanted to know what the other companies I work with do on this matter too.

"It’s a drug and we’re hooked!” is what I said to my brother, Richie, about the fix I felt we got from doing the really big monster commercial and residential jobs for what we felt were lots of dollars.

One of the nice things about my job is I’m usually busy. I like when I look up at the end of the day and see that the day has flown by. 

I’ll admit it. I’m not a giant fan of reading financials and management reporting.

Why is it that your staff isn’t quite as excited as you are when you discuss a new project, a new process, new policy or a habit you want to change?

There are only two types of companies I’ve ever worked with in my 18 years of being a consultant to the contracting industry.

It was working when I left!” 

Everything in business is important! Not everything in business is urgent — thank heavens!

“Hire willing people and provide them the skills — as opposed to hiring spoiled, experienced people with skills and behavior problems.” 

What is finally going to fix things at your company? 

Bad attitudes are everywhere, or so it would appear. In most cases, it is based on nothing other than your opinion. 

With every new consulting client, I begin our work by asking the following: “How are you judging your staff’s performance?”

The conversation typically goes like this: The owner tells me, “Al, I don’t know if I can get buy-in here for the operating manuals.”

I’ll admit it. I was skeptical that distance learning could be a worthwhile experience for service contractors. 

By the time you read this, most people’s New Year’s resolutions or goals will be a distant memory, and they’ll be back to doing the same things they said they weren’t going to do. 

When we see a testimonial, we know someone else has already tested the waters for us. Especially in today’s crowded marketplace, you need something that sets your contracting company apart.

There’s an ancient proverb that says, “The best time to plant a tree was 20 years ago.

The Keltech acquisition will also begin a new partnership between Bradford White and Bradley.

The dawning of a new year has PHVAC industry experts cautiously optimistic about new opportunities that lie ahead in 2021. 

No matter who you are, project management can be a challenge. 

The Minneapolis/St. Paul Business Journal recently announced Uponor North America is the 2020 Manufacturing Sustainability Award honoree recognizing the commitment to conserving water, reducing waste, improving energy efficiency and empowering labor.

When HVAC work needs to be completed for agriculture applications in Ontario, Canada, Gleeson Plumbing & Heating has a reputation of delivering impressive results time and time again. 

The Plastics Pipe Institute (PPI) published a new technical report related to the break resistance of PEX pipe and tubing when fluid inside becomes frozen.

While forklifts were cruising the aisles of a warehouse in Grantsville, Maryland, a crew from BYCO Enterprises had to carefully retrofit that same space with 1,340 feet of gas line. 

Popular high-efficiency boilers tend to be more expensive at installation, but lower utility bills pay customers back over time. 

Uponor North America launched its new Complete Polymer Solution for commercial-piping applications in the U.S. 

E-motors are the ideal solution for better efficiency and reducing energy consumption.

It’s without question that technology has improved the mechanical world around us. From my smartphone, I can instantly see the health of hundreds of our boiler plants across the country. 

Domestic hot water recirculation system design is a hot topic in our industry, for good reason. 

The demand for energy-efficient commercial appliances continues to grow — especially as government initiatives continue to promote the use of energy-efficient solutions.

The major trend in the commercial boiler market, which will continue in 2021 and beyond, is the predominance of packaged boilers installed in multiple boiler cascade systems. 

There is a revolution happening in today’s plumbing marketplace, specifically when it involves domestic hot water system designs.

For decades, Janet Armstrong and Lloyd Davies have lived and breathed the sustainable lifestyle. Their way of life has ties to the example set by Janet’s father, who built the first solar house in Vancouver, British Columbia, Canada, way back in 1978.

Plumbing & Mechanical is proud to present to you the second installment of “Adventures in Plumbing & Heating,” featuring the expert advice of industry veteran Dave Yates.

Water heater manufacturer Rinnai America Corp. has been working for the last three years with a state department of corrections to upgrade the water heating systems in five prison facilities.

Time savings, cleanliness and ease of installation — there were many advantages to CRW Mechanical’s use of Viega MegaPressG recently on a large project in Virginia.

For years, environmental considerations and sustainability have influenced innovation in manufacturing, and in 2021, those factors became the driving force behind new product development.

The owner of a 107-year-old home sought an advanced hydronic heating solution for a major basement finishing project and to alleviate his existing heating woes on the first and second floors of the residence. The installation of an innovative and highly efficient boiler from Weil-McLain helped make the basement remodel a success and the family’s home comfortably warm throughout.

As natural gas rates increase and the push for more sustainable energy sources intensifies, heat pump water heaters appear poised for massive growth. States such as California and Massachusetts already have regulations prohibiting or disincentivizing gas water heaters in new construction, and New York City recently enacted similar restrictions for new construction. So, are heat pump water heaters the future of the water heating market? Maybe or maybe not — but some industry experts certainly think so.

Each year, Plumbing & Mechanical editors receive thousands of product releases from industry manufacturers. The 20 products highlighted here have earned the distinction of being PM’s Top Products of 2021 based on the number of page views on pmmag.com. Congratulations to those products on this year’s list.

Think you know pump systems? Think again. From misidentifying the major culprits of ownership costs to taking the wrong approach in implementing variable speed drives, misconceptions around pumps create missed opportunities for greater efficiency and cost savings.

Every industry in the United States is currently feeling the constraints of the labor shortage. Employers continue to struggle to bring in new workers and keep existing ones. Job openings far outnumber individuals looking for work — in March, there were 11.5 million jobs to fill, and not enough workers to fill them, according to data from the U.S. Bureau of Labor Statistics Job Openings and Labor Turnover Summary. 

The commercial water heating market has options for building owners and facility managers when it comes to selecting equipment for their facilities — tank or tankless, gas models or electric — even heat pump water heaters are seeing growth in this space. So which is the most popular? Well, it all depends on who you ask.

The week includes classroom instruction, an International Apprentice Contest, certification exams and demonstrations and a graduation ceremony in which 170 will be honored for their completion of the certificate program and an additional 45 will earn associate degrees from WCC.

Best practices for designing and installing PEX to leverage the benefits of installation efficiencies, job-site safety and profitability potential.

Plumbing & Mechanical is proud to present to you the third installment of “Adventures in Plumbing & Heating,” featuring the expert advice of industry veteran Dave Yates.

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Businesses don’t succeed in a vacuum — and that is true in all industries, including plumbing, HVAC and electrical contracting businesses. Thankfully, contracting business owners are not on their own and don’t have to learn to “reinvent the wheel.” There are a number of industry associations and best practice organizations available to help.