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Nicole Krawcke: Help the plumbing industry recognize young talent

BNP Media’s Plumbing Group, which includes Plumbing & Mechanical, PM Engineer and Supply House Times, is launching our inaugural Next Gen All Star —Top 20 Under 40 contest.




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Nicole Krawcke: Americans care about drinking water

I was lucky enough to be able to take a week off from work at the beginning of July. Though we attended so many family functions and get-togethers, I almost felt I needed another vacation to recover from my first vacation. Ever had one of those?




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Nicole Krawcke: Industry focuses on training the next generation of plumbers

According to a Gallup study, only one in three workers in the U.S. strongly agree that they received recognition or praise for doing good work in the past seven days. At any given company, it's not uncommon for employees to feel that their best efforts are routinely ignored.




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Nicole Krawcke: The war on fossil fuels

As members of Congress debate the very science behind “climate change,” there are a slew of cities — and now one state — taking matters into their own hands and enacting natural gas bans for new construction buildings.




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Nicole Krawcke: Recruiting the next skilled trades workforce

As I write this month’s column, I’m attending Plumbing Manufacturer’s International annual Manufacturing Success conference in Louisville, Kentucky. PMI has done a great job with its programming content this year, especially with keynote presenter Andrew Winston, a corporate environmental strategist and author, who discussed how today’s companies are now expected to take a stand against the world’s social and environmental problems — and in doing so, earn a profit.




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Nicole Krawcke: Technology and trends to watch in 2023

Does anybody else feel like 2022 just flew right by, or is it just me? It seems too early for Christmas decorations and music — just a few short weeks ago, Michigan was still having 70-degree weather! But ‘tis the season!




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Nicole Krawcke: Plumbers can do their part to protect water for future generations

As the water receded from Lake Mead this past year, all the major news headlines focused on the human remains it revealed. Very rarely did any mention the ecosystem in crisis as trees, fish and other aquatic creatures, birds and other species are dying out as they are left out to dry.




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Nicole Krawcke: Empowering women in the trades

When I first started working for Plumbing & Mechanical’s sister publication, The ACHR NEWS in 2014, I was often the only woman in the room at industry events. Those first few conferences were just a bit intimidating. In fact, it wasn’t until a HARDI annual conference that I first met other women in the industry — shout out to Colleen Keyworth, director of sales and marketing for Online-Access and immediate past president of Women in HVACR, for her immediate friendship then and for all the years since!




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Nicole Krawcke: Discussing bath and kitchen trends with the pros

BNP Media’s Plumbing Group is finally settling back in after a whirlwind of travel this past month. We’ve been racking up those frequent flier miles attending NKBA’s Kitchen & Bath Industry Show (KBIS), IMARK Plumbing, the AHR Expo and the WWETT show. While there was a ton to see at each event, for the purposes of this column, we’re going to focus on KBIS.




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Nicole Krawcke: The war on forever chemicals

Last month, the Biden-Harris Administration announced it is proposing the first-ever national drinking water standard for six per- and polyfluoroalkyl substances (PFAS). The proposal, if finalized, would regulate PFOA and PFOS as individual contaminants, and will regulate four other PFAS — PFNA, PFHxS, PFBS and GenX Chemicals — as a mixture.




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Nicole Krawcke: Saluting the plumbing industry's next generation

Many of us have heard the term, ‘The Great Resignation,’ in describing the massive amount of employee turnover the last few years. In 2021, federal data shows nearly 50 million workers left their jobs for various reasons — higher pay, new career opportunities and more. With an already strained job market in the skilled trades, employee retention is more important than ever.




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Nicole Krawcke: ChatGPT: Revolutionizing the plumbing industry

A few weeks back I was having a conversation with a plumbing and HVAC contracting business owner. During the beginning of our discussion, he abruptly told me, “I just use ChatGPT to do your job.”




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Nicole Krawcke: Use exit interviews to strengthen your plumbing company

In my years in the workforce, I’ve had jobs with amazing bosses and managers. On the flip side, I’ve also had terrible managers who made me question whether or not I wanted to stay in that organization.




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Driver’s training for the trades

According to the Bureau of Transportation Statistics, the number of teenagers who have driver’s licenses have declined. You wouldn’t think this matters to the home service contracting industry, but it does.




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Fall = PHC conference and tradeshow season

Fall is conference and tradeshow season in the plumbing and HVAC world.




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A subscription-based model for the trades?

Plumbing and HVAC contractors can help alleviate financial worries by offering multiple financing options.




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Contractors should prioritize giving back to their communities

Generosity is the new marketing. In this era of social media, charitable companies can earn an enhanced brand reputation as being a “good” company and will make people want to do business with them.




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The benefits of strategic buying decisions

When a plumbing contracting company wants to grow, it can expand its geographic area by opening a new location, adding a new trade, or buying out another business.





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Breaking the silence on mental health awareness in the construction industries

The construction industry is often associated with strength, resilience and tough work. However, there has been an alarming rise in mental health challenges. MCAA is taking that to heart with the first-ever public release of its suicide prevention video.




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Celebrating Women in the Plumbing Industry

As a writer covering HVAC and plumbing, I was often the only woman in the room. But that's changing, and more women are finding success in these industries. As Judaline Cassidy said, "Jobs don't have genders."




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ICC celebrates 30th Anniversary in 2024

Dive into 30 years of plumbing safety with the ICC! The code gurus celebrate their anniversary and sponsor "American Plumber Stories" to inspire future generations.




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Gen Z ditching college for trade school

There is a growing trend in the skilled trades, with more people turning away from the traditional four-year college path.




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PM seeking nominees for Next Gen All Stars Top 20 Under 40 contest

Who can be nominated? Any professional working in any aspect of the plumbing industry, including plumbers and pipefitters, contracting business owners, professional engineers and plumbing designers, wholesalers, manufacturers and manufacturers reps.




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AI solves pain points for contracting businesses

Embracing new technology can be challenging, but it can boost sales and productivity. Artificial Intelligence (AI) can revolutionize how plumbing contractors operate by enhancing employee capabilities.




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Ensure clear, effective communication with customers and your team.

I reached out to some of the best coaches in the industry for some perspective on communicating clearly and effectively with customers and each other and best practices for how contractors should handle communication breakdowns.




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Inflation Reduction Act marks second anniversary

Last month marked the second anniversary of the Inflation Reduction Act (IRA), the most significant U.S. federal action on climate change. With over $369 billion allocated to energy and climate programs, the IRA has driven unprecedented growth in renewable energy, boosting solar, wind, and battery storage, while cutting greenhouse gas emissions and lowering energy costs.




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Want to retain employees? Give them a reason to stay

Retaining skilled employees is vital for plumbing and HVAC contractors. High turnover leads to disruptions and decreased customer satisfaction. To address this, many are finding innovative ways to encourage retention, including unique approaches from new companies.






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There are no tropical cyclones at this time.

No tropical cyclones as of Wed, 13 Nov 2024 12:37:46 GMT




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America’s return to global manufacturing leadership

Energy independence, anti-dumping laws aid slow return to power.




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Loan accessibility, online retailers shaping homeowner spending

Amazon is doing well, though a volatile political climate threatens small businesses’ growth.




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The 2018 US economic outlook

Housing market, inflation rates and the upcoming midterm election will influence the economy in 2018.




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Beschloss: US manufacturing continues slow recovery

Infrastructure will continue to be an issue in 2018 and beyond.




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Morris Beschloss: Millennials help shape housing market in 2018

Meanwhile, the fate of the estate tax could affect small businesses for years to come.




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What’s keeping you from closing more?

Don’t make these seven sales mistakes.




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Tips for strong business marketing

These tips will set you up for success heading into 2018.




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Manage expectations and avoid disappointment

A ‘differentiation standard’ can help you stand out from the rest as a top contractor.




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Hudson: Why you need a marketing plan

If I can learn to be a planner, then you can, too.




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Adams Hudson: The value of publicity

Working with the media can help boost your company image.




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Adams Hudson: The problem with 'thermometer marketing'

Are you being proactive about your marketing plan?




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Adams Hudson: 3 marketing mistakes to avoid

Not every ad is for leads, and your message is more important than you think.




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Adams Hudson: How to get and convert more leads

You’ve already paid for the lead, so why not extract its full value?




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Adams Hudson: How not to choose a contractor

Selling — even upselling — is a service, and let no one tell you differently.




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Adams Hudson: Why plumbing businesses go under

All three of these elements must be in place for a business to survive.




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Adams Hudson: The biggest business lie

Sometimes, love isn’t all you need.




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Adams Hudson: How much experience is too much?

Don’t let experience turn into complacency and a lack of differentiation.




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Adams Hudson: Marketing secrets from online giants

Contractors are poised to use marketing method previously reserved for billionaires.




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Adams Hudson: Popular isn’t always profitable

Why we do what we do” is why I do what I do. My job is to “change behavior.




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Adams Hudson: When sales meets marketing

Sales and marketing aren’t the same thing, but they can be powerful when combined.




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Justin Jacobs: Does your direct mail marketing need a touch-up?

Direct mail hits on the high points that anyone would want from an effective marketing campaign: Print builds trust more easily than digital ads. 




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COVID-19 tips for plumbing contractors: How to adjust your mindset and your marketing

By following the tips below, you can mitigate the negative impact of COVID-19 on your business and lay some groundwork that will make your company more successful in the long run.