Several KM leaders offer predictions for the space in 2023

Modern knowledge management and training are perfect complements to each other?the peanut butter and jelly for your breakfast toast.

The broader implication of?of stage four KM is that we may?be beginning to move with more speed into the world of the?semantic web.

Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.

With a solid strategy for AP automation, businesses can expedite invoice processing rates by as much as 90%, which equates to a 400% increase in employee productivity. But how do you get there?

Creating a culture of knowledge sharing requires a shift in culture. This may sound like a daunting task, but it's doable if you approach it with incremental changes across the key areas of your business.

Obtaining contextual knowledge about how users create and interact with unstructured data is an essential business practice to plan for data storms effectively. Enterprises need to understand that it's not enough to know these user activities but also must take remediation action when necessary.

AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more

Multinational companies are generally aware of data transfer laws, but smaller ones just embarking on looking beyond country borders may not be.

Most of the papers presented at the 2023 conference did not report on what had changed. Instead, they assumed and predicted that there would be substantial change.

Generative AI (GenAI) applications will increasingly transform organizations' IT platforms. Companies of any size that opt to create robust apps on their own, however, are in for a protracted, complex, and expensive experience.There's a better way: Buy into what I call a GenAI ecosystem from a vendor in whose tech you are already invested. These ecosystems are comprised of the sum of services customers mostly need to build and launch robust apps.

By enabling greater productivity and accelerated software development timelines, no code/low code is on the rise.

A strong AI governance program is essential to ensuring compliance and reducing risk. An equally important benefit is that by developing the governance program at the same time the AI application is being developed, issues can be identified early, thus avoiding system redesign or rework on the tail end.

While there are many ways AI will disrupt and advance the records management process, these four key applications will make the biggest impact: automating document classification and tagging, records retention and data hygiene, leveraging natural language processing for record analysis and predictive analytics for records management.

The need for comprehensive data management will always be important, and there are many other benefits of digital transformation, but CIOs don't need to delay GenAI projects until the completion of a giant data centralization effort. By adopting a more flexible approach that incorporates GenAI and next-generation BI tools, businesses can navigate the complexities of modern data ecosystems while driving innovation and maintaining a competitive edge in an AI-driven world.

The acquisition enables SMG to offer clients a single source for the best of CX and BX management

Together, they empower organizations to unlock the full potential of their data and teams

This innovative offering sets a new standard for secure digital storing, document preservation, and evidence archiving and management

Ahead of the KMWorld 2024 conference in Washington DC, Ville Somppi, senior vice president, industry solutions, M-Files, and Gabriel Karawani, co-founder, Atlas by ClearPeople, joined KMWorld's special TechTalk: Top Trends to Catch at KMWorld 2024

Partnership to drive growth in financial services, insurance, and healthcare through AI-enhanced solutions

Tennr, the company automating the messy, manual work holding healthcare organizations back, is announcing the completion of a Series B funding round?led by Lightspeed Ventures with participation from existing investors a16z and Foundation Capital?having raised $37 million. Bringing Tennr's total capital raised to over $61 million, the latest funding will continue to support the company's technological breakthroughs in document automation for the healthcare industry.

New entity unlocks ROI for enterprise AI by delivering the most comprehensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies

The investment in Reality Defender demonstrates Accenture's strong commitment to helping clients confidently navigate the genAI driven threat landscape, mitigate financial fraud, and maintain the integrity of their digital communications

Each of these capabilities?Automated Vendor Assessments, Intelligent Staffing, and Automated Framework Updates?automate crucial yet time-consuming workflows, ensuring enterprises can effectively address today's threat landscape

Features allow enterprises to gain insight from corporate data with graphical categorizations and support for Sharepoint and NAS Environments

The Conga Advantage Platform runs in any infrastructure, delivering revenue advantage to every global enterprise at scale

AI-native cybersecurity and digital work platform integration delivers real-time threat detection and automated remediation to natively secure virtual and physical environments

Transcript Genius transforms the traditional, labor-intensive process of transcript analysis by reading and analyzing transcripts

AI-powered document SDKs, low-code solutions, and a workflow automation platform deliver the building blocks to accelerate digital transformation in modern businesses

Coveo, a leading enterprise AI platform that brings AI search and generative AI (GenAI) to every point-of-experience, is joining the AWS Independent Software Vendor (ISV) Accelerate Program, bringing AWS co-sell support to Coveo's range of AI search, recommendations, and generative experiences. AWS ISV Accelerate Program is a co-sell program designed to help AWS partners expand their proprietary reach by connecting ISVs with the AWS Sales organization.

As a platform designed for back-office operations, the Zone Data Platform surfaces meaningful insights specific to the user's industry for better, more informed decision-making

By infusing cameras with advanced AI technology, Video AI Agents enable cameras to identify, reason, and trigger responses to real-life incidents without requiring human intervention

Tagging the content at the article and sub-article level will make it easier to surface content more precisely relevant to the SSP community

Workwear brand migrates more than 600 workloads from multiple legacy backup vendors to Rubrik Security Cloud

Leader in industry-specific enterprise software Epicor chooses Agiloft to digitally transform its contract-driven processes

PeerGFS improves productivity and availability while minimizing recovery time in disaster scenarios

Sugar Enterprise will help the company improve free-to-paid user conversions and build customers for life

Cloud-based BMC Helix and Control-M deliver mission-critical capabilities for today and set up future AI use cases for success

PrestigePEO leverages AI-driven insights for informed decision-making and optimal pricing strategies

Qantm AI will incorporate SQream's offerings to streamline data analytics for complex insights across industries

Luggage repair and claims specialist selects Rootstock Manufacturing Cloud ERP to transform global operations and support future growth??

TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

Quadient delivers powerful, reliable, and transformative solutions to drive substantial business value for highly regulated industries

Atlantic.Net?empowers customers to advance offerings through market-leading AI cloud solutions, helping to speed up the adoption of AI compute for software developers and businesses

Caldic will work with Syniti to help future-proof its data landscape and optimize data quality

Mastek's next-gen solution dramatically reduced customer response time

Arcitecta extends its reach to the museum and cultural asset market

The goal of the collaboration is to develop advanced algorithms that yield more efficient and user-friendly visual representations of application structures

Creatio works to transform legacy processes that impact enterprise productivity

University to use the Altair HyperWorks and Altair RapidMiner platforms in groundbreaking electric propulsion digital twin project