Ross Gardler, OSS Watch, University of Oxford and Andrew Savory, Managing Director, Sourcesense UK will consider what makes a service usable and sustainable? Is it one that offers you a service level agreement (SLA)? Or is it one that has sufficient clients that it is likely to survive long-term? And can a service that is principally a "social" service be sustainable? And how might communities of practice relate to the sustainability of an open service?

Paul Kelly and William Mackintosh, University of York will discuss various web usage statistics packages.

Debbie Nicholson, Web Support Officer, Web Support Unit, University of Essex will investigate the ways in which web-based resources can be used to develop and support WP initiatives and how these could be transferred to other areas within the Institution.

Andrew Cormack, Richard Dunning and Andy Powell, Eduserv will investigate the relationships between institutional single sign-on, Athens, Shibboleth, the UK Access Management Federation and more recent developments like OpenID and CardSpace and will give participants an opportunity to ask questions of a panel of experts from the community.

Alan Collins is a Web programmer with the Information Services Directorate at the Queen's University Belfast. Prior to joining the University in Autumn 1997 he was a Health Service Clinical Scientist, specialising in the diagnosis of opthalmic disease by electrical methods.

Peter Scott is the Head of the Centre for New Media in the Knowledge Media Institute of the Open University. CNM protypes the application of new technologies and media to learning at all levels. Peter's current research interests range widely across knowledge and media research. Three key threads at the moment are: telepresence; streaming media systems; and agent research. He has a BA (1983) and PhD (1987) in Psychology. Before joining the Open University in 1995, Dr Scott lectured in Psychology and Cognitive Science at the University of Sheffield. He has a textbook in each of these subjects. He has managed dozens of major grants, and has a bucketful of research publications. Dr Scott is on the board of the company Corous.Com, a wholly owned subsidiary of Open University World Wide Ltd., specializing in the development of corporate education and training portals. He has acted as an Internet consultant to a range of multinational corporations. He is also the managing director of WebSymposia Ltd, an Internet multimedia webcasting company.

Ed Bristow is the Technical Manager of the PKI Project within the Information Technology Services Group of the Australian Taxation Office. Ed has worked for the ATO for most of the last 12 years, moving from database to mainframe applications to his current role in electronic service delivery. Ed has spent periods working in the private sector and prior to finding his way into IT was a librarian with the Commonwealth Parliamentary Library in Canberra.

Andrew Savory is managing director of Luminas Limited, an Internet application company, and was a university Webmaster for a number of years.

A sponsors page containing details of the sponsorship packages available has now been set up. Interested parties should contact the organisers. [2006-08-24]

Information on members of the Institutional Web Management Workshop 2007 Advisory Group is now available [2006-10-23]

A search page for the IWMW 2007 site is now available. It uses a Google search box and a Google Coop Search Engine. [2006-12-11]

The call for speakers and workshop facilitators is now open. Messages were sent to the website-info-mgt and web-support JISCMail lists. [2007-01-08]

The call is now closed, but if you do have an idea that you would really like included in the workshop please contact Marieke Guy, chair of the workshop as soon as possible. [2007-02-26]

Information on the Institutional Web Management Workshop 2007 social events, the workshop dinner and a drinks reception at the National Railway Museum, are now available. [2007-03-26]

Details of plenary talks and parallel sessions are available from the IWMW 2007 Web site. A page with all details on, for printing purposes is also available. [2007-04-10]

Bookings are now open for the Institutional Web Management Workshop 2007. Messages have been sent to the web-support and website-info-mgt lists. [2007-04-30]

A fly-poster for Institutional Web Management Workshop 2007 has been put up on the wall at the Eduserv Foundation Symposium 2007 and blogged about in Andy Powell's SecondLife blog. [2007-05-14]

Bookings are now closed for the Institutional Web Management Workshop 2007. If you would like to put your details on a mailing list please contact events@ukoln.ac.uk or a member of the organising committee [2007-06-01]

Alison Wildish has written a guest blog post for Brian Kelly's "UK Web Focus: Reflections On The Web" blog [2007-06-01]

Paul Boag has written a guest blog post for "Brian Kelly's UK Web Focus: Reflections On The Web" blog [2007-06-04]

Keith Doyle has written a guest blog post for "Brian Kelly's UK Web Focus: Reflections On The Web" blog [2007-06-05]

Peter Reader has written a guest blog post for Brian Kelly's "UK Web Focus: Reflections On The Web" blog [2007-06-06]

Please note that registered delegates will receive a delegate bag when they register, provided courtesey of Interwoven, one of the event sponsors. [2007-06-22]

Please note that the official closing time for IWMW 2007 is 13.00 on Wednesday 18 July 2007. [2007-07-07]

George Neisser, University of Manchester, gave a talk entitled "WWW Caching".

Dave Lomas, University of Salford, gave a talk entitled "WebTools".

Brenda Lowndes, University of Liverpool, gave a talk entitled "WWW / Database Integration".

Paul Squires studied Film Studies and Information Technology at the University of North London and continued there as a lecturer and researcher into Web technologies. He joined the British Council in January of this year as the Webmaster. Paul gave a talk entitled "The British Council on the Web: An Overview".

After studying Applied Psychology and then Cognitive Science and Intelligent Computing, Stephen Emmott went on to lecture in both Artificial Intelligence and Psychology. After two academic years he ventured into the commercial world with jobs in the emerging 'New Media' industry: Easynet, Cyberia, Netmare and finally Webmedia where he spent his last year as project manager for Which? Online. He joined King's College London as Web Editor in September 1997 and is currently exploring content management using XML. Stephen gave a talk entitled "Events Online".

Jon Wallis is Webmaster at the University of Wolverhampton, responsible for the overall design and general management of its website. He has been directly involved in developing the University's web presence from its inception. In 1995 he co-developed the first complete undergraduate prospectus on the web. In his spare time he is a senior lecturer in computing, teaching in the areas of networks, communications and distributed information systems. His research focusses on search engine technology and (inspired by his role as an institutional webmaster) the information management implications of corporate websites. Jon gave a talk entitled "Information Management & The Institutional Website: Promoting & Supporting Organisational Change".

Victoria has worked at Rutherford Appleton Laboratory since 1989, and was one of the first pioneers of the web within the laboratory. She is currently corporate web manager, and departmental web manager, and is involved in a number of web-related projects including the DataWeb project to be described at the workshop. Victoria gave a talk entitled "DataWeb: Three worlds collide".

With the introduction of variable fees Universities have entered what education secretary Ruth Kelly called "a new era". Financial departments have had to find more creative ways to meet the sector's growing competitive demands and those working within universities have had to take a more business-like, customer-focused approach to many aspects of their work as they compete for students.

Paul Boag, from Headscape, considers how social participation is the cornerstone of the web 2.0 movement and has been spearheaded by sites such as digg.com. One of the underlying principles of these sites is that peer to peer recommendations carry more weight than those from either a search engine or from corporate advertising. The commercial sector has been quick to adopt this peer review mechanism with customer reviews and ratings. This talk proposes to explore how social participation can be applied to the process of recruiting new students and what lessons can be learnt from the approach adopted by the commercial sector. We will also look at what institutional barriers exist that prevent this approach and how these can be overcome.

Peter Reader, University of Bath explains that E-communications, e-marketing and social media are hot topics for university marketers and communicators, with old ideas of 'control' looking more and more unrealistic. Now the talk is of 'influence', viral marketing, students as customers, and of client management, with the web and web technologies seen increasingly as the university's most important marketing tools. So what are the challenges, and what are the issues with which marketers will face us? Expect more of "why" and "want" than of "how"!

Arthur Clune, Honeynet Project, discusses how attacks on Web servers, and internet connected devices in general have become both more common and more sophisticated in recent years. This talk will look at how people attack Web servers, and what they are hoping to gain from it, based on data from the Honeynet Project's deployment of Honeypot servers worldwide.

During Keith Doyle, Salford University talk, delegates will discover how, by taking the information architecture approach as their next step, they can improve the user experience and business benefits. Information architecture gives delegates a framework and benchmarks for managing web provision at an institutional level. This should be an engaging and entertaining talk which would help delegates decide whether a formal IA role is appropriate to their organisation. Helping delegates consider their institutional strategic approach: What is IA? How is the role covered at the moment? Should it be a specific post rather than something that's squeezed in with everything else we do?

Drew McLellan will talk about how every time non-semantic markup is used, a piece of data dies. Data was born to be shared. Discover how the use of semantic markup and microformats can obsolete common read-heavy APIs and can be paired with identity protocols and OpenID to provide casual APIs for the loosely coupled generation.

Jeff Barr, Amazon Web Services (Senior Manager, Web Services Evangelism) will discuss Amazon's approach to Web-scale computing. Using this new approach, developers can use Amazon's broad line of web services to rapidly and cost-effectively build scalable and flexible Web applications. Jeff will focus on Amazon's newest services, including the Simple Queue Service, the Simple Storage Service, and the Elastic Compute Cloud. The talk will include technical details and an overview of how the services are being used by customers all over the world.

Alison Wildish, Head of Web Services, Edge Hill University will talk about how Students are asking each other for help and advice rather than coming direct to our staff. These same students are advising our applicant community about University life and they're all doing it in an "informal" environment. These are all positive developments but it does mean we start to ask the question... if we're moving towards developing and nurturing students in these online communities and empowering them to help themselves, will we still need a "corporate" Web site in the future? Furthermore with the increase in "free" tools available such as email, file storage, blogs etc. - will Institutional systems be a thing of the past?

Steven Warburton will discuss how the notion of community continues to be recognised as a fundamental aspect within descriptions of shared human activity and group bonding. In his socio-cultural analysis of the work place Wenger defined a particular type of communion, which he termed a community of practice (CoP). The concept of a CoP has been somewhat abused in current literature yet it does provide valuable insights into how communities evolve, behave and sustain themselves. By elaborating dimensions of community such as shared practice, dialogue, legitimate peripheral participation and negotiation of boundaries, Wenger has provided a model that can be applied to a number of differing groups of activity. This talk will explore what we can draw from the work on CoPs, in terms of the role and identity of institutional web manager, one that is inseparable from a field of practice that remains dynamic, fluid and under constant negotiation.

Chris Young, Netskills, University of Newcastle and Paul Trueman, Netskills, University of Newcastle will be looking at accreditation systems. You may be new to a Web-role or you may be more experienced, with a set of useful skills. Either way, increasingly there is a need for recognised individual development and accreditation in order to progress in within your organisation and with your own career.

Philip Wilson, University of Bath will ask how do people make use of the data you publish on the Web? If you publish a staff directory, how do people currently add contact details to their address books? Copy and paste has had its day, Microformats are a way of making the data you already publish not only useful, but re-usable and re-purposable for relatively little effort. This session considers how these data formats can help you solve specific data problems on your site.

Emma Tonkin, UKOLN and Adam Hardy will consider that User testing is often considered to be prohibitively expensive, complicated and time-consuming; the good news is that at least two of these assumptions are wrong. This hands-on session demonstrates how to use scenario-based user testing to check out the usability of a small application. It concentrates on accessible and practical real-world techniques for user testing, analysing the results, and working out how to apply them - as quick fixes, long-term aims or feature requests.

Adrian Stevenson, Internet Services, The University of Manchester will give an introduction to the SMIL standard and show how it can be used to create rich multimedia presentations. We will explore some of the problems and issues that arise when creating SMIL presentations, such as quality and copyright issues, and we will look briefly at some of the alternative technologies for creating time based presentations, comparing these to SMIL.

This session will be run by Michael Day, DCC, UKOLN, Maureen Pennock, DCC, UKOLN and Lizzie Richmond, University Archivist, University of Bath. Institutional Web sites have become an increasingly important tool for disseminating key institutional information to and between staff, students, researchers and the general public. They are widely recognised as key front-office mechanisms for the communication of important information, but the long-term survival of Web site resources and data with non-transient or enduring value is often overridden by the short-term benefits of on-the-fly Web site management. As a result, even institutions with Web site archiving policies can find themselves falling victim to the so-called digital dark ages and fail to preserve valuable information.

William Mackintosh, Web Manager, University of York and Damon Querry, Senior Web Development Officer, University of Newcastle upon Tyne will be looking at Search Technology within the University Environmen. The University of Newcastle upon Tyne has implemented a Google Search Appliance. The University of York is committed to the purchase of the Google Mini. The session will discuss the reasons for selecting these products and how they add value to an institution's Web site.

Keith Doyle, University of Salford will facilitate this session. A small group of people are working towards setting up a peer group to share good practise and knowledge. In this session, there will be the opportunity for delegates working to develop University Intranets to share their thoughts on developments around intranets and portals. We will also discuss how the peer group could develop.

Duncan Davidson, Information Manager, University of Abertay Dundee and Donna Wilkinson, Information Specialist, University of Abertay Dundeed will look at their University's development plans, the related projects - University Portal and Information Architecture, where we have been, current work and the road ahead.

Barry Cornelius, Computing Services, University of Oxford will explore how to make RSS work in your institution. Recently, the University of Oxford has risen to this challenge: it has delivered a devolved institutional newsfeed system. This workshop session will discuss how this system was produced and will demonstrate how easy it is to produce news items and get them displayed on a Web page or delivered through RSS.

In December 2005 the Web Development team at the University of Bath set up a departmental wiki where they could keep track of information. In this workshop Philip Wilson, University of Bath will explain the reasons for using a wiki, not just for education but for codifying knowledge and working practices in departments and how they can best be utilised so that it is used by everyone in the department, and how to stop it becoming an unmaintained silo of archaic data.